Elia Fatma Boutique Hotel - Adults Only
4.7
Outstanding(112 Reviews)Hotel in Chania
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
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About this hotel
Adults-only Chania hotel in Chania Town with a full-service spa
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Elia Fatma Boutique Hotel - Adults Only offers 6 accommodations with laptop-compatible safes and espresso makers. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels.
The recreational activities listed below are available either on site or nearby; fees may apply.
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Elia Fatma Boutique Hotel - Adults Only offers 6 accommodations with laptop-compatible safes and espresso makers. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels.
Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Chania
Available Rooms
Deluxe Room (Deniz)
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Classic Room (Aysel)
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom (Guzel)
1 King • 1 Sofa
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Maisonette (Yasemin)
1 King • 1 Sofa
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room (Yildiz & Sibel)
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.7
Outstanding(112 Reviews)4.7
I can totally recommend this place. The rooftop was great. The location super central. The breakfast buffet had literally all one need. I don’t wanna criticise much. The hotel is great. The room was nice. It would’ve been just great to have some shower mat every day. Also, there’s a coffee machine on the room but we only got two capsules right at the beginning. Furthermore, there were just 5 hangers in the wardrobe. A little less for so many wardrobes and two persons. I would also recommend to remove all the thick pillows, blankets and bed sheets, which are stored in these wardrobe in the summer months. These are taking lots of space and the wardrobes were anyway a little tiny. That’s all…
4.7
Hey, wanted to give you a small feedback in regards to the cleaning stuff. I just wanted to use the 60 euro shampoo that I had with me in Crete which was left in the bathroom and just noticed they empty the bottle and added water. Really not professional at all. This plus the restaurant issues when they took my plate just because I was called at the reception, considering it was the first time when I came to have breakfast which was literally some watermelon and a coffee and also the rude talking when I went at 7am for a smoke and then two of them stood in front of me and being super impolite telling me I don t have accommodation there.
4.7
We were underwhelmed in total and for the price we paid we expected better service. The room in general was nice but dark.
Positive: the breakfast lady did an amazing job. She is all alone preparing the food, cleaning and servicing...
The beds were comfortable!
Negative things to point out: we chose the hotel due to the fact that it is marketed as "adult only", however the breakfast room is shared and there were families with kids. I dont see the point of having "adult only" written... i think it is false information and misleading to the customer.
Our coffee machine was broken. We told the cleaning lady and the receptionist. It never got repaired nor even looked at. For me this is poor service attitude even though it only is the coffee machine we are talking about.
I would not recommend the hotel, expecially there are so much better places in Chania in that price range.
4.7
Everything was great apart from the safe in my room which had to be fixed before it would work and there was no coffee machine in the room which I asked for and it was provided.
The room was clean, quiet and comfortable. The shower was great as was the breakfast.
All the staff were very helpful and kind.
4.7
We stayed here two nights, the hotel is centrally located to many restaurants and close to the Chania harbor. Loved it! The only complaint I have, is that the free bottle of wine had a terrible taste.
4.7
We arrived on a short trip to beautiful Chania. As we came in late at night, we were informed that the front desk is located nearby at Elia Zampeliou Hotel and it is open 24 hours daily. The hotel has a front desk as you could see in the picture but it is just for decoration. This firm has various hotels in the Old City nearby so I guess it is more economical to them having one reception desk. The hotel and the rooms are excellent in a great location, with 2 friendly ladies in charge of cleaning, and preparing great breakfast. On our last day, we approached the front desk to book a Taxi to the airport and keep our language while still touring the town, and when we got back to the reception to pick up the gear and get instructions on how to reach the driver (no cars can enter this part of the city so we need instruction how to reach the meeting point), to our great disappointment, the font desk was closed! we waited half an hour trying to call the numbers we had with no success. Eventually, we communicated with Wattsapp but didn't like the excesses of No Front Desk services, and as they gave us the entry code we took off our gear and went to find our way to the airport not to miss our flight. We will surely arrive again in Chania for a longer stay but never use this firm again! Only a hotel with Front Desk services not just collects the payment upon arrival but gives services when the customers are leaving.
4.7
The staff were fantastic. Antoni and Despina were extremely helpful. We changed hotels after the first night because our A/C wasn’t working. The breakfast is top notch! Location was central to everything.
4.7
Great to be on the old town , really helpful staff and loved room with balcony
4.7
The hotel is close to the Venetian harbour in the old town. The room was spacey, had a wardrobe room and a spacey bathroom. Very stylish furnished. Super breakfast buffet! Very friendly and helpful staff! Totally recommendable!
4.7
Great place
4.7
Best breakfast you can get. If possible, stay here.
4.7
Room internal design was weird. Bathroom and bed too close and separated by thin glass wall.
Lobi was in different building than the room.
Stuff was friendly but too busy.
4.7
Well located property good convenience to surrounding areas only downside they manage 7 properties from one office which is badly signed and cannot find so when we got to hotel doors locked to call a phone number took us an hour to locate before booking in
4.7
Well located property good convenience to surrounding areas only downside they manage 7 properties from one office which is badly signed and cannot find so when we got to hotel doors locked to call a phone number took us an hour to locate before booking in
4.7
Great location in Old Town CHANIA. Extremely attentive and responsive staff.
4.7
Great location in Old Town CHANIA. Extremely attentive and responsive staff.
4.7
Great location! It’s definitely worth it to stay in the old town. There are great restaurants and the hotel staff gave amazing recommendations. Staff were very friendly and helpful! They helped us arrange for a taxi from the airport and then Elena met us where the taxi dropped us off and walked us to our hotel (cars are not allowed in old town). This boutique hotel has great attention to detail. You won’t regret staying here!
4.7
The check-in hours that are listed are not correct on this site. The day before check-in we were sent an email while traveling to tell us that check-in is as follows:"Please bear in mind that the reception is not open all day. The reception opening hours are from 08.00-15.00pm & from 18.00-22.00pm"So, of course, we arrived during the period during the mid-day that it was closed and had to wait on the street with our bags because we didn't have a chance to check email until we actually arrived on site.Once we were able to speak to an attended she was rude to my wife as she explained that the credit card charge didn't go through over two months prior to check in date and she was just now letting us know. She said that we need to pay her in cash. When we called the credit card company they told us that the charge did go through and that it was colllected by the hotel. We provided this information to the hotel attended and yet she wanted us to pay her in cash for the stay. So we decided to tell the credit card company that we wanted to dispute the charge since the hotel was telling that it wasn't paid and stayed in another hotel down the street. Several red flags about this hotel so be careful. WARNING
4.7
The check-in hours that are listed are not correct on this site. The day before check-in we were sent an email while traveling to tell us that check-in is as follows:
"Please bear in mind that the reception is not open all day.
The reception opening hours are from 08.00-15.00pm & from 18.00-22.00pm"
So, of course, we arrived during the period during the mid-day that it was closed and had to wait on the street with our bags because we didn't have a chance to check email until we actually arrived on site.
Once we were able to speak to an attended she was rude to my wife as she explained that the credit card charge didn't go through over two months prior to check in date and she was just now letting us know. She said that we need to pay her in cash. When we called the credit card company they told us that the charge did go through and that it was colllected by the hotel. We provided this information to the hotel attended and yet she wanted us to pay her in cash for the stay. So we decided to tell the credit card company that we wanted to dispute the charge since the hotel was telling that it wasn't paid and stayed in another hotel down the street. Several red flags about this hotel so be careful. WARNING
4.7
Location on the old port, but no direct access by taxi.
4.7
An extremely charming hotel in the old town in an amazing location by the port. The rooms have every amenity imaginable and extremely clean. The breakfast is incredible and the staff are extremely professional, pleasant and helpful. I highly recommend this hotel and will definitely return.
4.7
Amazing location and excellent staff; they make your experience perfect
4.7
Nice small hotel in great location near harbour. Good base for short stay in old town. Helpful staff. Superior room was nicely furnished with internal balcony. However lighting in room is dim and there is very little natural light. Bathroom tiles are lovely but bathroom is dimly lit and cleanliness of mastic and grouting around tiles could be improved. Breakfast could also be improved. Fresh orange juice was nice but otherwise breakfast was basic and food was cold. There are some lovely restaurants in the old town and in main town outside. Nice shops outside old town with interesting textiles and furnishings. Snow capped mountains very pretty.
4.7
Nice small hotel in great location near harbour. Good base for short stay in old town. Helpful staff. Superior room was nicely furnished with internal balcony. However lighting in room is dim and there is very little natural light. Bathroom tiles are lovely but bathroom is dimly lit and cleanliness of mastic and grouting around tiles could be improved. Breakfast could also be improved. Fresh orange juice was nice but otherwise breakfast was basic and food was cold. There are some lovely restaurants in the old town and in main town outside. Nice shops outside old town with interesting textiles and furnishings. Snow capped mountains very pretty.
4.7
The staff manning the front desk were all extremely friendly and helpful, answering all of our questions as typical tourists (what can we do around here, what should we buy back etc).
4.7
This is a wonderful hotel with amazing staff at the center of the Old City in Chania. Let's start with the negative though (that have nothing to do with the hotel): Google maps doesn't work well in the Old City, since for the better part of the day access to vehicles is restricted and Google does not account for these restrictions. Also, you will have to park outside the Old City so there will be some walking involved, typically under 5-7 mins; however Ontas staff is willing to help with luggage so give them a call before you get there. The room was clean, with beautiful design, and full amenities. There was a relatively small selection, compared to big hotels, of extremely high quality items for breakfast, including traditional Cretan food. Grade A for the breakfast. You walk out of the hotel entrance and you are in the heart of the Old City with a great selection of restaurants and other stores only a few steps away. Grade A+ for location. The staff was amazing, especially Mr Iordanis (Jordan). They answered all our questions, they provided solid recommendations for places to visit and eat, and they accommodated all our requests. Grade A++ for the staff. We will stay there again next time we visit Chania!!!
4.7
amazing place and stuff
up to date room
nice place
healthy food
4.7
amazing place and stuffup to date roomnice placehealthy food
4.7
I really enjoyed my stay. Every amenity has been thought of. The breakfast is delicious, the room very comfortable and the location is perfect. I would highly recommend!
4.7
We stayed at this hotel recently and were very pleased with the location and the overall quality of the building. It’s a very charming old building that has been restored into an incredible hotel with some very modern and spectacular features. The bed was very comfy; the shower was amazing; the colors and lighting were very interesting and the room was spacious with high ceilings. Checkin was very personal and the staff took the time to show us everything right down to how to turn the shower on and lock the safe. Despite our room being interior facing (no view) I was happy The with stay and would recommend. Also, the included breakfast was an excellent start to the day. Five stars.
4.7
We stayed at this hotel recently and were very pleased with the location and the overall quality of the building. It’s a very charming old building that has been restored into an incredible hotel with some very modern and spectacular features. The bed was very comfy; the shower was amazing; the colors and lighting were very interesting and the room was spacious with high ceilings. Checkin was very personal and the staff took the time to show us everything right down to how to turn the shower on and lock the safe. Despite our room being interior facing (no view) I was happy The with stay and would recommend. Also, the included breakfast was an excellent start to the day. Five stars.
4.7
Unique and very special hotel- we loved everything about it.
4.7
Amazing, excellent service at this gorgeous unique boutique hotel thoroughly recommended
4.7
Lovely hotel, great breakfast, super clean and beautiful rooms, perfect location.
4.7
only stayed one night but staff were hugely helpful organised a taxi from airport late check in no problem room was very comfortable
only thing missing was a view, but was in a very groovy part of old town. Easy walk to beaches
4.7
only stayed one night but staff were hugely helpful organised a taxi from airport late check in no problem room was very comfortableonly thing missing was a view, but was in a very groovy part of old town. Easy walk to beaches
4.7
Hotel was beautiful. Pristine. Location was fantastic. My only issue was communication with the woman in charge after I booked a room on this site that wasn't actually available.
I was traveling by horseback the week before, so I had very limited internet access. When I asked about adding a day to the reservation, she replied the hotel was booked and to look elsewhere online. So I did. A day later, when I was searching hotels.com, Fatma showed up. I thought maybe they'd had a last minute cancellation so I booked it. (What weary traveler wouldn't hope the skies had cleared and she'd only have to unpack once?)
The next day, I got a reply that was less than friendly asking me why I would book it online when I knew it wasn't available (CAPS letters included in email). She said for my convenience they wouldn't charge the nonrefundable fee.
There was no reason for an email like that. All she had to say was there was a mistake on hotels.com. Period. I would have been happy to figure out another place, which was my intention in the first place. Instead it was awkward the moment I stepped in the door, and I was relieved to see when the night person was at the front desk.
Had I had the option, I would have canceled my reservation completely, even if it meant missing out on what could be the best hotel room in Chania.
4.7
Hotel was beautiful. Pristine. Location was fantastic. My only issue was communication with the woman in charge after I booked a room on this site that wasnt actually available.I was traveling by horseback the week before, so I had very limited internet access. When I asked about adding a day to the reservation, she replied the hotel was booked and to look elsewhere online. So I did. A day later, when I was searching hotels.com, Fatma showed up. I thought maybe theyd had a last minute cancellation so I booked it. (What weary traveler wouldnt hope the skies had cleared and shed only have to unpack once?)The next day, I got a reply that was less than friendly asking me why I would book it online when I knew it wasnt available (CAPS letters included in email). She said for my convenience they wouldnt charge the nonrefundable fee.There was no reason for an email like that. All she had to say was there was a mistake on hotels.com. Period. I would have been happy to figure out another place, which was my intention in the first place. Instead it was awkward the moment I stepped in the door, and I was relieved to see when the night person was at the front desk.Had I had the option, I would have canceled my reservation completely, even if it meant missing out on what could be the best hotel room in Chania.
4.7
Excellent stay! If we come back to Chania, we definitely stay there again. the room was excellent with a private balcony, all very modern and new. Staff is very kind and friendly. The hotel is right in the old city and the building is authentic! We definitely recommend it.
4.7
Great place and great staff. Always willing to help you out in any way. Hope to stay there again !!
FAQs
How much does this hotel cost compared to others in Chania?
The average price for a rental in Chania is $77 per night. This rental is $10 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Elia Fatma Boutique Hotel - Adults Only. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Elia Fatma Boutique Hotel - Adults Only pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Elia Fatma Boutique Hotel - Adults Only?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and hot tub or spa.
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