Hyatt House San Juan
Hotel in San Juan
3-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with free breakfast, a quick walk to Pan American Pier
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, a free area shuttle, and a free beach shuttle. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Hyatt House San Juan offers 126 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, a free area shuttle, and a free beach shuttle. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Hyatt House San Juan offers 126 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Map of San Juan
Available Rooms
One Bedroom King Suite
1 King • 1 Sofa • 477 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 320 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio Suite King
1 King • 1 Sofa • 431 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Guestroom King View
1 King • 320 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Bay View (San Juan)
1 King • 320 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.5
Cant believe in 2024 I cant connect and share content to a TV in your room.
2.5
Beautiful, clean hotel. Wonderful service and close to many activities.
2.5
Well appointed room. Clean. Friendly staff at checkin and bar
1.5
The customer service was excellent. The room smelled like molded. I cleaned the room daily with bleach and when we would return you could still smell the mold. I loved the hotel with the exception of the smell of the room. They had a bus to take you to the beach and to Old San Juan
2.5
Great location, very good breakfast, and friendly staff
4.0
Good location, the room smell bad.
5.0
Good
4.0
Very nice...reasonably priced and very nice place; great value for the dollar.
5.0
Very clean, staff was polite, and we had a shuttle to take you to and from the beach, old San Juan, and T mobile district!
5.0
It was close to Tmobile and they had shuttle bus to Old San Juan available. Food was good. Customer Service was great.
3.0
I like everything in the room.
5.0
Only thing my room was not ready had to wait till 5 pm to check in
5.0
I was very pleased with the hotel & the staff. Everyone was friendly. The hotel was clean & the room was a perfect size. I would definitely stay at this hotel again if I visit Puerto Rico again.
5.0
Great option for getaway 👌
3.0
Parking lot not big enough
5.0
Excelent love
5.0
Everything ok
3.0
I love the front desk, they were very helpful and knowledgeable when being asked.
The biggest disappointment during our stay was housekeeping or room service. On our second day, i asked for one but none came. I placed another ticket, then another one but still wasnt done. Me and my kids purposely left the room hoping they would come and clean but theu only left fresh towels but the dirty dishes and crumbs are still all over the room!
I could go on and on but i dont want to sound so negative.
5.0
I appreciated how central the location was central to shopping, beaches, night life, etc.
5.0
The staff was amazing and were very helpful.
4.0
Enjoyed my stay here.
5.0
Good location and good ambiance in the libby and bar
5.0
Location of the holtel was extremely convenient.
5.0
The people working at the hotel was great! The service and treatment are always very good!!!
5.0
Excellent staff and place to stay!!! Nice experience!!
5.0
Great area
2.5
The front desk was super friendly and willing to help us with places to go and see while on a girls trip. We felt very safe and protected in this hotel. The cleaning dept could use an upgrade as we arrived to stained sheets which were not replaced until day 3 of our trip. When notified on day 2 they gave us lipstick stained towels and proceeded to make our bed leaving the stained sheet. When bed was finally changed for the final day of our trip nothing was cleaned or replaced in our room. Also they advertised corner room with a bay view and our view was the a/c unit on the 2nd floor. Overall it didnt stop us from having a great vacation
5.0
It was more than I expected and I love it!!!
5.0
Loved our stay
Norma at the front desk was absolutely beyond fantastic
So kind and helpful!
The rest of the staff was equally nice
Super trustworthy staff and place
The breakfast is great
Walkable to the plaza and they offer bus transport daily
I do recommend this place for your stay
4.0
Great location, friendly staff. Pool should be larger, but overall very good experience.
5.0
Clean, pleasant staff
5.0
Everyone at the front desk was very nice. They held my luggage at the front desk until our room was ready. I do like that they have transportation that takes you to beach and old San Juan. The drives was also polite and nice. The housekeeper was also sweet and helpful.
5.0
Staff was fantastic and hotel was great and easy to get to
4.0
Good and convenient location . Clean Hotel with friendly staff
3.0
It was hard to find parking many evenings. I was told the parking would be 20 per day! Since, the car and stay was a bundle then the additional cost could have been waived or roll into the over package cost. Still waiting on the hotel to refund / return my holding fees
5.0
Loved it!
3.0
When I went to the hotel I was not offered wifi, I was told at 4pm my room was not ready and was not sure when it would be. I was not informed of the amentias or where anything was located. Not even breakfast was announced or told times. The manager had to come and order the work to give me another room. Not good
4.0
It was easy access to the cruise port form the hotel.
2.0
Room and breakfast were what I expected, kids loved the pool. What left an impression was I left my camera bag on the shuttle bud to old San Juan, the driver returned it to the desk, and the staff at the desk made sure it got back to me. Thank you!! - We stayed at five hotels on the island during our stay, the staff at this hotel were very helpful compared to some of the other hotels, especially the chain ones.
2.5
Shuttle van was great! It took us to 3 locations that’s set up with hotel. Breakfast was included as well!
FAQs
How much does this hotel cost compared to others in San Juan?
The average price for a rental in San Juan is $204 per night. This rental is $47 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hyatt House San Juan. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt House San Juan. Enjoy the water!
Is Hyatt House San Juan pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt House San Juan?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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