Four Points by Sheraton Cancun Centro
Hotel in Cancun
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with 2 restaurants, near Plaza Las Americas
This smoke-free hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Wired internet in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Four Points by Sheraton Cancun Centro offers 112 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
This smoke-free hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Wired internet in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Four Points by Sheraton Cancun Centro offers 112 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Cancun hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Hot tub or spa
TV
Garden
Map of Cancun
Available Rooms
Traditional Room, 2 Queen Beds, Non Smoking, City View
2 Queen • 344 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Traditional Room, 1 King Bed, Non Smoking
1 King • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking
1 King • 388 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed, Non Smoking
1 King • 538 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Queen Beds, Non Smoking, City View
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
The check in was ver slow. Good size bedroom, comfortable , but needs some maintenance.
Good service at the restaurant (breakfast).
8.0
The staff is very friendly and they have good service recovery. We had a few hiccups during our stay but the manager was quick to get our issues resolved. I would stay here again in the future.
10.0
Great hotel & Wonderful staff.
8.0
Restaurant on sight offering breakfast, lunch and dinner. Spa on the premises. Friendly staff.
10.0
Staff is amazing, property would benefit from a little face wash and more dining options.
10.0
Everything inside the Hotel was great, what I think is the surrounding area could be better. In comparison many other similar hotels near have shopping facilities. Here nothing.
6.0
Four points Sheraton is actually runed by Marriott Bonvoy.
This hotel was not new, older but a little renovated. The sheets were very cheap, polyester quality that had old curly hair, eyebrow hair and make up on the sheets. It was connected to a 24 hour hospital. Which was extremely odd.
There was a flickering light in the room. The light in the bathroom felt like hospital light. The AC never got cold.
The hotel food was ok. The hotel only provided one bottle of water and wanted to charge 60 pesos for another one for a room we booked for 275$.
There are no convenient stores or restaurants around the hotel, you must cross the highway to get to a mall. I would not be back or recommend this hotel.
10.0
Great overnight stay
4.0
The hot water in our room was not working for whatever reason. The maintenance guy came up and ran the water for a few minutes and it got warm but the next morning when I went take a shower the water never even got warm. It's strange since our friends who were staying on the same floor had no issue. Also, the smoke detector was directly above the bed and was flashing the entire night.
2.0
Not impressed at all. The food wasn’t very good and the small restaurant looked like a cafeteria.
8.0
This property is connected to the Galenia Hospital and this feature was very unique and convenient.
2.0
Service was substandard
10.0
Great staff and overall amazing stay!
8.0
This hotel is in a good location in Downtown Cancun. I'd just like to point out that Downtown Cancun is different from the Island part of Cancun.
8.0
Nice property but could use a refresh
10.0
Great
10.0
Very helpful staff and very clean hotel.
8.0
Good
8.0
Very nice and convenient hotel. Wish they would change the carpet on the fourth floor corridor has an awful wet smell. Apart from that, clean
10.0
Good services, nice hotel
10.0
Everything was great, just don’t get the clothes cleaning service, it takes them more than 2 days. I never got mines back.
10.0
I enjoyed my stay. The breakfast buffet was delicious and the bar was very good also. The pool was beautiful. The staff were very friendly and gave us a great recommendation for dinner.
4.0
Excellent and clean hotel. I bit away from the beach, but for 400 pesos you can go to Delfina’s Beach and the hotel zone.
Perfect hotel for 1-2 nights. We spend our last two days here before flying back home to Sweden.
10.0
Nice hotel, close to the airport and dining options.
5.0
Great hotel, Nice. Updated, comfortable, great on site restraunt. We ate there every night. Great service.
Only negative was key card did not work on the elevator all the time. Got stuck inside a few times. Had to force doors open or wait for someone to push to a floor...
Perfect otherwise. Pool is lovely.
5.0
Nice value overall. Not a good location for beach and restaurants but you should have figured that out before booking and it’s the reason rooms are offered at a good price (my room was under $100 per night). You’ll be taking taxis or long walks for anything good. The pool area is nice. The gym doesn’t have much weight training equipment but it has free weights up to 50 pounds so that worked for me. The rooms are big and clean. If you want to be close to the beach, stay somewhere else. If you want good value and don’t mind walking or taking taxis, I recommend the hotel.
4.0
Reception staff were unhelpful failed to understand the simplest questions the restaurant food was tasteless and expensive, we stayed at the front on the 4th floor, road noise was very noticeable the roof top pool has limited sun loungers most were broken, I would not stay here again.
2.0
Hotel smells like mold room was extremely HOT
10.0
Rooms were clean and the staff very friendly. There is a mall within walking distance, however dining choices nearby are limited. Would certainly stay here again for a couple nights on our next trip to Cancun.
2.0
Hotel has no service after 10. No.mini bar no food and is in the middle of highway being built. Staff dont care you are having a sheit time. Shocking
6.0
Not as per standard of four points
10.0
Just a great place to stay, very welcoming, clean and comfortable, very relaxing, great front desk reception,
Rodrigo Garcia was fantastic he helped me book some bus tickets for my trip to Chichén Itzá, and had some great local knowledge, which helped with my stay
4.0
Love this hotel when either just arriving in Cancun or a date night before heading back to the states. The bed & pillows are very comfy. And the roof top pool is great. The only small complaint is the length of time to check in.
8.0
The location was convenient. Close to a laundry mart. The staff was very friendly, but did not help much with our laundry needs though.
10.0
My experience was excellent
10.0
It was our second stay here and we got a free upgrade without even asking for it. The room and bathroom were bigger and like the first time we stayed, it was very clean and comfortable. No complaints.
10.0
Completely satisfied with our stay here and have no complaints. We were in Cancun to have some checkups done at the Galenia Hospital. The hotel is conveniently attached to the hospital which cut travels costs and time to and from the hospital and the hotel basically non-existent. The staff was friendly and helpful, the rooms were clean and functional and the area is conveniently located close to several shopping malls and local restaurants.
2.0
Nice place but take a shower before you check in… no hot water in the shower, very few towels available
10.0
The room was spacious, tastefully decorated and the bed was extremely comfortable! All our encounters with staff were positive and we were greeted everytime we were in a common area. The manager, Jesus, was very professional, friendly and accommodating providing us with dining recommendations and even a microwave was provided in our room on request. I can't say enough about the top-notch customer service we received. Class act from check-in to check- out!!! We would never stay anywhere else & will definitely return....thank you again for a wonderful experience!!!!
10.0
The staff was the best ever super kind and friendly and even had conversations with me while I waited for my ride. I would definitely recommend
FAQs
How much does this hotel cost compared to others in Cancun?
The average price for a rental in Cancun is $122 per night. This rental is $21 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Four Points by Sheraton Cancun Centro. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points by Sheraton Cancun Centro. Enjoy the water!
Is Four Points by Sheraton Cancun Centro pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton Cancun Centro?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, hot tub or spa, and tv.
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