Homewood Suites by Hilton West Des Moines/SW Mall Area
Hotel in West Des Moines, IA
3-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, a short walk to Jordan Creek Town Center
An indoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Homewood Suites by Hilton West Des Moines/SW Mall Area offers 100 air-conditioned accommodations with MP3 docking stations and DVD players. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
An indoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Homewood Suites by Hilton West Des Moines/SW Mall Area offers 100 air-conditioned accommodations with MP3 docking stations and DVD players. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Gym or Fitness Center
Map of West Des Moines, IA
Available Rooms
Studio Suite, 1 King Bed
1 King • 503 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed, Accessible, Bathtub
1 King • 503 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed, Accessible (Roll-in shower)
1 King • 440 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed, Accessible (Hearing)
1 King • 503 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom
1 King • 503 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Very clean and excellent facilities
1.0 / 5.0
The pool and hot tub were not in service during our stay, which was a main draw for the hotel. It would have been helpful to know that when booking. We were told by the front desk host that the hot tub was still open, but when we tried to use it, it was also broken. That’s a detail the front desk should know. We were told that we can use the neighboring hotel’s pool, but he told us their pool was open until midnight, and when we walked to the other hotel a little after 10 they told us that their pool had already closed at 10, which also is a simple detail that the front desk should have known.
1.5 / 5.0
The location was very convenient and the bed was very comfortable. However, there were two lights burnt out in my room and the shower water never got hot. The room looked a bit tired and smelled dusty. I stayed for four nights. My linens and towels got refreshed once and the kitchen was not tended to at all.
2.0 / 5.0
The kitchen sink did not drain, the disposal did not work. Spoke to the office person at 6am and he wrote out room number down said maintenance would be in at 8am and we were 1st on his list. Got back to the room around 10am and nobody had been to our room. Called and complained and the front desks response was, so now you don’t want someone to come look at your sink? Maintenance guy came as we were headed out and said we were not on his list. Said sometimes when you call down they say they are writing your number but don’t actually do it. When I told him I watched him write our room number down he didn’t have much to say. 5 floors, ice machin on every floor and the only one that worked was on the 1st floor. Exit signs hangin by wires out of the ceiling or sitting on the floor. The only positive thing about this stay was they had a good breakfast with a lot of variety. We won’t be back.
5.0 / 5.0
A nice clean room. Hotel was lovely and the breakfast was great.
4.0 / 5.0
Inside of door to room had handprints all over the door. Shower caulk was shoddy or moldy. Furniture was chipped and dirty. Tired.
2.0 / 5.0
I called the property twice ahead of our visit to ensure my rooms would be next to each other given we had kids split up in rooms. As of Thursday, I was told two rooms were held for me & noted in the system that were only one apart from each other. When I checked in on Friday, I was given rooms on opposite sides of a floor. When I asked about the rooms the other receptionist had reserved for me, he said one of the rooms had been occupied for two weeks. He didn’t offer a solution or seem interested in helping me, even though I had an explained the situation and asked for help. He finally walked away & starting typing on the computer. I said if I needed to pay for different rooms I would. He said that’s not the issue. He did find me rooms that were about 5 apart & said there was nothing else he could do. This was after I had already paid, too. The suite had a wet pile of what looked like baby puke/dog puke in the middle of the living room. The spa was broken - they could have told us that prior as we would have made reservations at another hotel. The lamp did not have a lightbulb. To top it off, there was a domestic abuse & the police a few doors down from where the kids were staying. The police showed up, knocked on the kids’ room door. This scared them; they were bawling. Had I been in the room next door, I could have heard/helped. Not acceptable. I am not pleased or impressed. This did not live up to the Hilton standards. We will not stay here again.
5.0 / 5.0
Great property
5.0 / 5.0
Clean rooms. 7 minutes from the Rec Plex. Pool had a little to much chlorine in the pool would be only complaint.
2.5 / 5.0
It was a perfect stay from start to finish. Felt just like being at home in the suite. We loved it and will be back again.
4.0 / 5.0
Noisy. Bathroom tub shower did not drain.
5.0 / 5.0
This is my second time staying at this hotel. It is a very nice hotel. Has everything I would look for in a hotel. Shopping and dining right across the street. They also have a good breakfast.
1.5 / 5.0
The hotel was nice, however we did book a suite room and did not get it when we checked in. We were also not told that upon arrival so we’re surprised when we got to our room that it was only the one room. We were traveling with our baby and hoped to put her in her own area to sleep. We paid more for this on hotels.com and then the hotel could not accommodate.
5.0 / 5.0
We stayed for a football tournament and this hotel was prefect. Several area Available to hang out as a group. Very nice pool and hot tub. Staff was very friendly and professional. Our room was great as well! Very clean!!
4.0 / 5.0
We liked the room arrangement & breakfast was good
5.0 / 5.0
Perfect location for dining and shopping- beautiful property
5.0 / 5.0
Close to shopping
5.0 / 5.0
The location was great. It felt safe and convenient. We had everything we needed all around the area.
1.0 / 5.0
I was surprised for the cost how inefficient this hotel was, from no room info packets of amenities and times, to cold breakfast and coffee.
3.0 / 5.0
All is good with our room but the shower only has one sliding door. Did not notice until we were all in and done with the pool and ready to take showers. Needless to say we ended up with a small pond after cleaning up 2 children. The pool seems like it has a little algae build up on the bottom and the hot tub says out of commission.
2.5 / 5.0
I cannot say enough great things about this hotel. It was fabulous. Upon checking in, Eric, who was behind the front desk told me that there was a small issue in booking. I had been at a baseball tournament in the hot sun and rain all day, but he surprised me with an amazing upgrade. I think it had been over booked through a site and we were able to be upgraded to two king suite rooms that adjoined at no extra charge. Made my day as well as the rest of my family. Also was great to provide grilling supplies for the beautiful patio. Just a wonderful overall experience! So wonderful that I booked this same chain in a different location for this upcoming weekend! Great job. Thank you Eric!!
5.0 / 5.0
Very clean, very pretty, nice location, great breakfast, nice staff
1.0 / 5.0
Bath room is not good. Broken shower curtain, no conditioner and soap.
Bed room: night stand switch is broken.
TV in both rooms were not function. Couldn’t use TV.
1.0 / 5.0
We were without TV in both rooms. No resolution in sight. We weren’t told at the desk when we checked in and no effect put to fix problem. After a long day of traveling I expect a working TV for news and enjoyment. We are very disappointed with or stay.
We only had one bath towel and two hand and two was cloths. Would have appreciated a full
set of fresh linens.
5.0 / 5.0
The cleanliness of the property. The spaciousness of the room. The eggs our first day were very dry. The cheese omelets the second day were much better.
5.0 / 5.0
Great staff!
2.5 / 5.0
Big group outing, was pleased with everything. The area around the hotel was great.
2.5 / 5.0
Friendly staff, very clean. Would stay again.
5.0 / 5.0
Nice front desk staff, we checked in late in the night after a long drive and the front desk woman was very helpful and friendly!
5.0 / 5.0
Full operating kitchen with provided plates and cookware. Would be really cheap for families on a budget
2.0 / 5.0
Hotel has a nice floor plan/set-up for family. Check-in wasn’t very friendly, but room and breakfast were nice. Great location near restaurants/shopping.
5.0 / 5.0
The bed was comfortable. The pool was cold. The hot tub wasn’t hot enough and the bubbles didn’t work.
3.0 / 5.0
Location was perfect for what we needed. Pool was VERY cold. Hot tub jets didn't work. No towels. Hot breakfast items were dry. No extra blankets for pull out bed.
2.5 / 5.0
It was nice. Checked into first room and the tv didn't work they sent a maintenance man right up and then changed our room
3.0 / 5.0
I liked big rooms. I did not like that I had no control of temperature in my room. Called front desk. She came to room turned on fan. Said that was all that could be done. Room was to hot entire stay.
2.5 / 5.0
I always enjoy staying at Homewood Suites. Everything is very clean and comfortable and staff is very friendly
5.0 / 5.0
Really great property. Easy going staff and the rooms have the perfect amount of space.
4.0 / 5.0
The property was very clean and maintained with excellent staff! The only issue we had was breakfast, and the poor quality that we received with both the food and the kitchen help.
2.0 / 5.0
Front desk charged me for my stay even though it was already paid for through hotels.com. Breakfast was sub par at best. Food was cold and they ran out of food over an hour and a half before it was scheduled to close. Many unhappy guests.
4.0 / 5.0
Property was clean. The room was a perfect fit with a kitchen, office and a lot extra space perfect for me and my family. I wish next time there are more and better breakfast options.
FAQs
How much does this hotel cost compared to others in West Des Moines?
The average price for a rental in West Des Moines is $150 per night. This rental is $27 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites by Hilton West Des Moines/SW Mall Area. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton West Des Moines/SW Mall Area. Enjoy the water!
Is Homewood Suites by Hilton West Des Moines/SW Mall Area pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites by Hilton West Des Moines/SW Mall Area?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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