Hampton Inn by Hilton Cancun Cumbres

Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Rainfall showerhead, free toiletries, hair dryer, towels

Room, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, minibar, in-room safe, desk

4.3

Excellent(821 Reviews)

Hotel in Cancun

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, in the vicinity of Cancun Mall
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn by Hilton Cancun Cumbres offers 141 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Gym or Fitness Center

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

22.4 mi

La Gran Rueda Cancún

5 mi

Available Rooms

Room, 1 Queen Bed, Non Smoking, Refrigerator

1 Queen • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Studio, 1 Queen Bed, Non Smoking, Refrigerator

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds, Non Smoking

2 Double • 161 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Non Smoking (Mini Fridge)

2 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Hampton Inn by Hilton Cancun Cumbres

$$$$

4.3

Excellent(821 Reviews)

Hotel in Cancun

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Gym or Fitness Center

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

22.4 mi

La Gran Rueda Cancún

5 mi

Available Rooms

Room, 1 Queen Bed, Non Smoking, Refrigerator

1 Queen • 161 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Studio, 1 Queen Bed, Non Smoking, Refrigerator

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds, Non Smoking

2 Double • 161 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Non Smoking (Mini Fridge)

2 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

4.3

Excellent(821 Reviews)

3.0

Jul 2024

N/A

3.0

Jun 2024

This isn t your best option even for a quick stop around Cancun. Just reserved 1 night before taking my fly the next morning. The Hotel is far from everything, reception is unpleasant, breakfast a disaster. Consider only if this is your last option.

1.0

Jun 2024

terrible service and customer service, the little too small the bathroom very small and all dirty.

4.0

Apr 2024

Great property for a short term stay. The staff was amazing. Only thing I didn’t like was the breakfast offered it was subpar.

3.0

Apr 2024

Bed was too soft so didn’t sleep much. We reserved a room with two double beds but received a room with one double bed. Very uncomfortable to share a double bed. Another reason we didn’t sleep much. Otherwise, nice area with several choices of restaurants & shopping within walking distance.

5.0

Mar 2024

It’s very easy the surrounding areas for eating and finding anything you may forget for your travel and you have and excellent area for parking

1.0

Mar 2024

It used to be a great option for the value of the night but this time it was clear they have not invested a penny in this location for years. First, I had to change the room because the AC in my first room did not work, the second room had torn sheets and there was an old toothbrush under de sink which made it clear that the cleaning was very poor. I was so disgusted I had to buy a pair of flip flops to walk around the room and shower. The complementary breakfast was worse than the room, even the water was worm that made me suspect it was water from the faucet and not drinkable water or at least they did not invest a few dollars to have a decent dispenser, you can imagine the juices… If that was not enough the Gym had no towels for the sweat or wipes to clean the equipment, discussing. Last, one of the 2 elevators did not work half of my 4 day stay so several times I had to wait 8 plus minutes to be able to go up or down.

5.0

Mar 2024

Good service

5.0

Feb 2024

Good service

5.0

Feb 2024

This is our regular hotel for our twice monthly trips to Cancun.

4.0

Feb 2024

Need a earlier airport shuttle bus

3.0

Feb 2024

Super bowl day the bar only had a couple beers no other drinks were served.

5.0

Jan 2024

Staff at front desk were very friendly and helpful. Quiet and comfortable rooms. So many stores and places to eat. Love the free shuttle to the airport.

5.0

Jan 2024

Perfect

1.0

Jan 2024

The Hotel is in a nice location. I give one star because my wife and me stayed 2 nights, the secon day we went to shopping and we comeback in the afternoon, went to dinner and comeback @ 10pm to pack our luggage, and my wife notice that her sun glasses desappeared. We call front desk and they tell me that they will call me back in few minutes, they never did. Next morning we ask again like 4 times andthe guy at front desk tell me the same "we working on it, give us a few minutes". In a few words if you decide to stay at this hotel please put everything in the safe box. I personally will never stay at this hotel

3.0

Jan 2024

The hotel itself is decent and conveniently located near the airport with complimentary transportation. However, the customer service from the front desk staff really diminished the experience. When I called ahead to confirm they had pool towels available to take on a tour, the person on the phone was very polite and said it wouldn't be a problem. But when I arrived and spoke to the front desk staff in person, they curtly informed me pool towels were not allowed off property and treated me quite rudely. I noticed other guests receiving similar unaccommodating treatment. While the hotel facilities are satisfactory, the poor attitude from the reception staff really impacts the overall experience in a negative way. I would hesitate to recommend this hotel to others due to the inconsistent and disrespectful service at check-in and throughout the stay. The hotel management should address this issue with customer service training to improve guests' experiences.

3.0

Dec 2023

Check in personal was not friendly. Just a blank face. Did not give me all the information they giving to other guests. The breakfast was ok. Am not sure if they were low staffed because plates kept running out as well as the selection of food. One of the staff working in the breakfast area was rude when I simply asked if there were any bowls available.

4.0

Nov 2023

This is my second time coming to this location and I would return. PROS: 1. Breakfast was always good too because you were offered Mexican and American options. 2. Easy check in / out 3. Pleasant front desk people 4. Quiet rooms /area 5. Multiple restaurants nearby 6. Close to the airport CONS: 1. The hotel offers to help qith excursions; however, the person took too long to get back at me, so I went with another company. 2. The bathroom tiles can use a bit of bleach and scrubbing, especially, the grout areas. 3. Small rooms /bathroom

2.0

Nov 2023

The staff was extremely unhelpful when we arrived. We arrived at 3pm after a full day of traveling. No one greeted us. After about 5 minutes a guy made eye contact and said just a few minutes. 30 minutes later I said: "When are we going to be able to check in???" I didn't understand his answer, so I said: can we leave our luggage with you we are starving. There were 4 of us with an 8 year old child. When we returned 2 hours later we could check in. I asked for a roll away bed they said no. Never an apology for the wait. And we received drinks free at a restaurant across the street IF you ate there. Really? You should have given us free drinks in the hotel! Terrible customer service. The front desk staff needed training on proper greeting and communicating why we needed to wait so long. The location was lovely. The pool is small and near a busy road. Breakfast was good.

5.0

Nov 2023

good

5.0

Oct 2023

Nice close to many things

5.0

Oct 2023

Clean

5.0

Sep 2023

Recomendable

1.0

Sep 2023

No towels and telling me “I will try to get you one” ? “excuse me I said, I need to take a shower before I go to sleep “

3.0

Sep 2023

Even though my reservation was paid online they made me paid there as well since for them the reservation appeared as canceled. After almost a day, it was a mistake between the reservation platforms and the hotels and they refund me the money but it was an awful experience. In addition, we needed to use the shuttle to the airport and it was full, there was not another option for guests to have as transportation.

5.0

Aug 2023

Worth the money would recommend everyone to stay there

5.0

Aug 2023

A few restaurants and stores in the area

5.0

Aug 2023

Have shopping, restaurants and lots of others stuff around. Close to the airport and friendly staff.

4.0

Jul 2023

Great A/C!!! Lovely staff and delicious breakfast,,,

3.0

Jul 2023

Transportation to the airport was not provided

2.0

Jul 2023

Dirty carpets in hallways. Loose handrails in the elevators. Rooms very small. Bathroom was almost too small to move around in. Breakfast buffet was ok. Internet solid. Parking is not secure so do not leave anything, such as bikes or rooftop storage, on the car overnight.

2.0

Jul 2023

Was in town for some business. The best thing about this location is that it is easy to get to, close to restaurants and places for meetings. I was disappointed in the hotel for the price of the rooms - It felt like a discount hotel. Small, choppy rooms, the sheets were old and terrible quality. Would think twice before considering staying here again.

5.0

Jun 2023

Great place Great staffing Lots of good restaurants close by

4.0

May 2023

Great location if you're for business purposes and need a nice place to stay for a short time.

5.0

May 2023

I usually dont leave reviews but after seeing some negative reviews I wanted to share my experience... first of this hampton inn was one of the nicest I've been to. The staff was very helpful. I had a minor issue with refrigerator not cooling within 10min the maintenance man (which was so nice) brought me a new one that worked great. The breakfast was also very good and plenty of variety. The AC was cold and room was clean. I would definitely recommend staying here.

3.0

May 2023

THE POOREST BREAKFAST EVER HAD!!!! Swimming pool on the street!!!!!???? Never Seen!!!!

2.0

Apr 2023

The rooms are out of date and old the bed and pillows are horrible. The room was not cleaned well upon check in.

1.0

Apr 2023

the refrigerator did not work, nor the washer, dryer. They did not answer the phone and worst of all there were hairs and stains on the sheets of the beds, very dirty and the bathroom was very poorly made and you couldn't even enter it because it was so small.

5.0

Mar 2023

Drink voucher at a popular restaurant across the street. Great luggage service and fast check in.

4.0

Mar 2023

Nice hotel in good location. Only issue during my stay was that the ac was not working well. I asked the front desk to fix the ac but no one ever stopped by. Moving me to another room also was not provided as an alternative.

FAQs

How much does this hotel cost compared to others in Cancun?

The average price for a rental in Cancun is $122 per night. This rental is $8 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hampton Inn by Hilton Cancun Cumbres. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hampton Inn by Hilton Cancun Cumbres. Enjoy the water!

Is Hampton Inn by Hilton Cancun Cumbres pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hampton Inn by Hilton Cancun Cumbres?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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Hampton Inn by Hilton Cancun Cumbres

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Room, 1 Queen Bed, Non Smoking, Refrigerator

Studio, 1 Queen Bed, Non Smoking, Refrigerator

Room, 2 Double Beds, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Room, 2 Queen Beds, Non Smoking (Mini Fridge)

Hampton Inn by Hilton Cancun Cumbres

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Room, 1 Queen Bed, Non Smoking, Refrigerator

Studio, 1 Queen Bed, Non Smoking, Refrigerator

Room, 2 Double Beds, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Room, 2 Queen Beds, Non Smoking (Mini Fridge)

Reviews

FAQs

How much does this hotel cost compared to others in Cancun?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hampton Inn by Hilton Cancun Cumbres pet friendly?

What amenities are available at Hampton Inn by Hilton Cancun Cumbres?

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