Home2 Suites by Hilton Reno
4.3
Excellent(373 Reviews)Hotel in Reno, NV
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, near Atlantis Casino
This hotel features an indoor pool, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Home2 Suites by Hilton Reno offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
This hotel features an indoor pool, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Home2 Suites by Hilton Reno offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include complimentary toiletries and hair dryers.
50-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks, complimentary weekday newspapers, and phones.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Gym or Fitness Center
Map of Reno, NV
Available Rooms
Studio Suite, 1 King Bed, Non Smoking
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 King Bed, Non Smoking
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed, Accessible, Bathtub
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed, Accessible (Hearing)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.3
Excellent(373 Reviews)4.3
When we entered our room, the remote was missing to the tv from the room. We called down to the receptionist and no one answered. We then walked down and saw a sign, " Please be patient while I am gone" We waited for 10 minutes. The poor girl was by herself and said that she had to text her supervisor. We went back to our room and we still got no answer. As we walked to the lobby a man in the room next to us was smoking in the hallway. It filled up our entire room. I walked to the lobby again and the receptionist was gone again. We waited for 10 minutes with two toddlers. When she finally came back we asked for another room due to the cigarette smoke. She was very sweet and found us another room on another floor. When we finally got to the room it only had one king bed. There were 4 of us. We promptly left the room to the lobby and again the sign on the counter was there and no receptionist. We waited for another 10 minutes and she finally came back and found another room. I know it wasn't her fault but she was there by herself on a Saturday and there was a lot of customers waiting to be helped. I feel there should have been more people there to help her. We waited for 45 minutes to get a new room and I know that poor was stressed doing it all by herself.
4.3
Overall a good stay. Price a bit high compared to other options.
The free WIFI is too slow. I measured 4-5Mbps through my stay which is barely enough for streaming or video calls.
It has a fridge, freezer, microwave and dishwasher but no stove so live be prepared to live with microwaved food.
It's a couple of minutes away from the large mall so convenient for shopping purposes.
Jessica was awesome.
4.3
Very nice property! Modern and super clean. The fact that bathroom door did not lock was kinda annoying but other then that no complaints
4.3
The hotel was conveniently located with easy, plentiful parking. The room was great size with very comfortable beds and lovely bedding. The pool was out of order which was a bummer. Also there was no hair dryer in the room which caused a mad scramble to get one and make our dinner plans on time. Overall I think a great value.
4.3
The service was terrible. Our bathroom shower was falling apart. The shampoo, conditioner, and body wash were practically empty. We didn't receive enough towels for our group. We were told they had some drying but then they said we wouldn't be getting any because they didn't have extra. The front desk didn't know how to check us in and after we checked out they had to call us for our confirmation number.
4.3
Vert terrible service right from the beginning. 10-15 minutes before someone showed up to check us in. A gal finally came out of a room with friends down the hallway. Checkout the next morning too was a long wait before a young girl showed up. Pool was down sadly which we weren’t happy with. We weren’t told this until arrival. We had to ask for a couple more pillows not enough towels for our family if 4. Very clean place but disappointed by the overall experience.
4.3
The room was very nice, bed not so comfy but room was very spacious.. and the free breakfast should be at least til 1030-11 but would definitely stay there again
4.3
We love your hotel, the location was so central to where we needed to go. it was so close to the airport and it is located in the same parking lot as Meadowwood Mall. it is clean, safe and the staff was so accommodation. we have stayed at a Home 2 Suite before and had a great experience. I love that is was not a casino property.
4.3
Looked nice, but hotel was overbooked. Sent us away scrambling for another option. Not great considering we had a car full of kids and had already been driving 8 hours.
4.3
New and clean
4.3
x
4.3
Paid extra for and reserved a room with two queen beds. Hotel said that because I used Expedia I could not be guaranteed that room because “they oversell” and made me stay in a room with only one bed forcing guest to uncomfortable hide-a-bed. Front desk attendant not friendly or sympathetic. Furniture in living area was worn and stained. Floor tiles in elevator cracked. Got put in a handicap accessible room and shower floods the bathroom floor, no place to put razor or personal bath products in shower and terrible water pressure. Pillows on bed in poor shape - lumpy. Location is convenient and breakfast was decent but I won’t stay here again.
4.3
I stayed only 3 hours to check out early since it’s too noisy we can not fall asleep. We are still charged 1 night.
4.3
I like the property very close to convention center and very convenient. And the prooerty is smoke-free.
The only thing we don't like is no cleaning service during the weekend unless we call and request. The receptionist did not let us know during checkin. And we only know when we see the sign in the elevator.
On our 1st day, there is only half roll of toilet paper in restroom. We called and request for another roll. The reception asked us to go down and get it ourselves as cleaning lady us off duty
4.3
I liked that this hotel is dog friendly. The hotel was clean and well-kept. The kitchenette in the hotel room was convenient and often used. I enjoyed the variety of restaurants and the shopping mall that was walking distance. The breakfast provided was just okay. Fresher options for the main courses would have been nice. Overall I enjoyed my stay.
4.3
Clean and friendly.
4.3
Hotel was very clean, great service and location was nice. Right across the street from a mall and Trader Joe’s. We shopped for snacks during our stay.
4.3
Check in was a breeze. Very clean!
4.3
Close to shopping
4.3
It was good the only exception was they didn’t clean the toilet and some bathroom supply was out NOT refilled
4.3
The hotel was newer so it was nice and clean. Breakfast was great. Customer service not so much. There were 2 rules the hotel had for their pool area but was not stated in their posted sign. The employee kept pointing to the sign stating that was their rule. I was trying to tell them my suggestion to the hotel is to add them to their signs, that it would help enforce the rules since it was just random ones the employee would just come out and tell us about. I was unable to even finish telling them my suggestion because both manager and employee were rude and cutting me off. All they would say that is not all of their hotels rule but only their rule that the manager they’re placed and we have to follow. I agreed and stated how I understands that. It was only a suggestion and still unfortunately they both didn’t really care what I had to say and just cut me off and blew me off at the end. Customer service is key in hospitality and I did not receive that during my stay. Only because of this I will book somewhere else when visiting Reno since there’s so much out there I will give someone else the opportunity.
4.3
I decided against staying in the actual strip of Reno because I was taking my family on a day trip, but I now regret choosing this hotel. The sheets were filthy, the noise level was high due to the upstairs neighbor's noise, the a/c broke, making the room excessively hot, and the bathroom was unclean overall. I would not stay here at all again.
4.3
The sliding door on the bathroom does not provide complete privacy. Also the toilet in room 302 was not seated firmly to the ground and wobbles when used.
4.3
Nice hot breakfast with variety of fruits and drinks.
4.3
Nice rooms. Pets have a high hidden fee and very low weight limits ($75 and 25lbs)
4.3
Friendly staff, nice clean spacious room with full size refrigerator, sink and dishwasher. Pet friendly, close to restaurants and shops. Would definitely stay again.
4.3
Everyone is very friendly
4.3
Very warm welcome thank u!
4.3
Great location
4.3
This Home2 Suites maintains the high standards of their best hotels in this chain.
4.3
Staff was not professional
4.3
Stated check in was 3pm. Showed up at 3:30pm and was told room wasn’t ready. Waited until 4:30 before i could actually get into the room.
Room was spacious and suits our needs.
4.3
The hall on the floor smelled like weed. The extra blankets were uncomfortable and noninsulating. The door on the bathroom did not have a lock and it didn’t cover the opening in the wall so there was a big crack. However the mattress was pretty good. The breakfast selection was good. The kitchen only had a microwave and no stove. There were not enough utensils in the drawers.
4.3
Very clean and well maintained hotel
Excellent breakfast options and amenities in the room were very good
Very close to shopping and restaurants
4.3
Loved the fully stocked kitchen. Everything was sparkling clean. First rste, top drawer, most excellent. Overall great experience.
4.3
Breakfast was great. I liked the hotels. I thought the beds was uncomfortable.
4.3
Only down side is you need to ask for room Service 24 hrs ahead. No towels.
4.3
We thought this hotel was great. The only thing we didn’t like was the sliding door for bathroom entry.
4.3
4.3
Excellent stay at a beautiful hotel
Nicely decorated with splash of colours
Delicious breakfast
Suite was spacious with kitchenette
Washer and dryer facilities
Jiar was so helpful, going beyond what was expected
FAQs
How much does this hotel cost compared to others in Reno?
The average price for a rental in Reno is $181 per night. This rental is $17 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Home2 Suites by Hilton Reno. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Home2 Suites by Hilton Reno. Enjoy the water!
Is Home2 Suites by Hilton Reno pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Home2 Suites by Hilton Reno?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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