Tru by Hilton Lubbock Southwest
Hotel in Lubbock, TX
Reasons to book
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Hotel in Lubbock with free breakfast and a fitness center
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with cable channels.
Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Map of Lubbock, TX
Available Rooms
Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible (Roll-In Shower)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible (Hearing)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Accessible, Bathtub
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.0
Hotel is nice but the walls are super thin. You can hear conversations and ALL activities going on next door
5.0
The customer service was great! Alexis at the front desk was a life saver! She took care of my family during a family emergency! Thank you! (Hopefully i didn't spell your name wrong) Thank you!!!
4.0
Restroom floor dirty and poor water pressure shower barely had any pressure. Lighting in room poor light fixtures broke. Very disappointing.
4.0
We had a good stay in this hotel. It was very clean, which is typically the most important issue for me. The breakfast was amazing (except one of the pancake machines was not working so the pancake line was very long). The staff were very kind and made us feel very welcome. My only complaint is the floor/ceiling is too thin. I could hear people walking and maybe even running most of the night. Very frustrating. However, I would probably stay here again because the customer service was very good!
3.0
Got a nice bruise and cut on my shin because someone took off the end cap of the bed and i ran into a part of the bed in the middle of the night.
10.0
Staff was extremely helpful
5.0
Very accommodating, good positive staff.
1.0
No soap on counter or shower, the wheels on the cart were flat very hard to push, Bent wheels, Michael was able to find us two bars of soap and delivered to room. Staff was amazing. Very dog friendly
8.0
The brightness
5.0
Very friendly staff. This hotel had a high class feel, while being very affordable. I requested an accommodation and was helped with out question.
6.0
Only complaint is the air conditioner wasn’t working properly
10.0
No negative experiences
10.0
Affordable
8.0
Hotel is located near shopping and great resteraunts. Customer service is A1 at this hotel.
5.0
For the most part, it was a good stay. I would take off a star due to the AC being loud (vibrating noise) and the shower head spraying all over the place, but it was right for one night
6.0
Piece of the bed frame was missing. Towels were super thin and bathroom rug was dirty. Wouldn’t stay there again. Nice staff.
6.0
The AC wouldn’t go below 71 but not too bad. However, not having the privacy curtain behind the sheer curtain was awful! We had the parking lot lights shining in our face all night and not to mention, I’m sure the Loop and parking lot got a show after showering. You could see straight into our room.
6.0
Decent hotel.
6.0
Absolutely love the family atmosphere! The pool table and large lobby seating area are great! I don’t like that dogs are brought in through the lobby near the food and coffee. Breakfast was iffy some mornings. Hotel ran out of bath soap in rooms and didn’t have any to replace it with. Hotel staff are super friendly and accommodating
4.0
Shower pan was dirty, and sink drained slowly. A/C would not regulate correctly.
8.0
Property was not bad. The first time stayed at a Tru property.
8.0
Tru was a great stay however it appeared our bathroom had not been cleaned/restocked from the previous guests. We had one towel. we told the front desk.
5.0
The stay was great did keyless check in which made it even better, room was ready early. Pool not working was a bummer
8.0
Good clean hotel but no memories
8.0
Was great
8.0
Very nice and clean Hotel really recommend
6.0
It was super durty.
2.0
Pool was closed for maintenance… both ice machines were out of service.. laundry smelled horrible.. very disappointed will never stay at a tru by hilton hotel again
1.0
Been staying here for 3 years-but the last two trips - hotel isn’t being taken of. The needed to be cleaned better. One bed was missing footboard and my daughter hit the two pegs and hurt her knee. The frig wasn’t plugged in and so it wasn’t ready for cold food! Both ice machine weren’t working . I was told no one would come out and fix. I gave the lady name of a local company who fixes them. ( I have a family with a business in Lubbock got the name from him)
The bathroom the gasket around shower door coming off so it leaks on floor.
The hotel is very noisy at night and hard to get sleep.
It’s really sad that hotel isn’t being taken care of. I know Hilton has standards- We will not stay there again .
5.0
Great place to stay, good breakfast and comfy beds
10.0
Enjoyed my stay at Tru by Hilton. Courteous staff, comfortable and clean room, easy parking, fair price, safe area of town, convenient location, spacious lobby/dining area - the works. Looking forward to another stay here on my usual weekend stints in Lubbock.
5.0
Stay was nice. Room is a little smaller than normal hotel room but otherwise comfortable. Bed was good but pillows felt flat. Shower had nice pressure. Lobby is large and had some family things to do. Breakfast is okay. Typical hotel. Coffee amazing.
8.0
Nice place to stay
2.0
The air conditioner didn’t work, and there wasn’t any hand soap in the bathroom.
2.0
There were no screens for the window and their solution was as to put sheets over it. The trash cans near the elevators on multiple floors were not emptied within the two days we were there. The hallways were also not vacuumed. Also our remote quit working before bed so they had to find another one and bring it at 1 am. Overall, I would never stay here. There was a wedding block so we just figured it would be ok but all the guests that stayed had many similar complaints. At one point they only had one person working at night dealing with issues and new check ins.
10.0
I loved the beds. I had an excellent night's sleep. The TV was large not the small 32-inch ones. Even though I didn't eat breakfast what I saw was great not the usual quick meal. I liked the shower instead of the bathtub shower combo. The only thing I didn't like was how you get your ice. The ice buckets were stacked on the floor by the ice machines instead of in your rooms. I will stay again when I go back to Lubbock.
5.0
Great clean room, very basic small workout room, out door pool. Breakfast had a variety of choices. I would stay here again.
4.0
Room cleaning service and towels change every 5 days, which is unacceptable ? No dining facilities, breakfast quantities and quality are very poor and minimum selections, coffee are always cold, computers in lobby are not operational.
not sure where is the hilton standards are followed in this hotel, not returning for sure…
10.0
We always stay at the Tru when we come to LBK. Convenient location, great breakfast and clean!
My kiddos are a huge fan of the pancake machine too 😁.
8.0
Convenient and good price.
FAQs
How much does this hotel cost compared to others in Lubbock?
The average price for a rental in Lubbock is $138 per night. This rental is $70 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Tru by Hilton Lubbock Southwest. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Tru by Hilton Lubbock Southwest. Enjoy the water!
Is Tru by Hilton Lubbock Southwest pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tru by Hilton Lubbock Southwest?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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