Krystal Grand Los Cabos - All inclusive
All inclusive resort in San Jose del Cabo
1 king bed, 1 sofa bed
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this all inclusive resort
Family fun on the beach, with 3 outdoor pools, near Costa Azul Beach
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and hair dryers. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and hair dryers. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.
This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of San Jose del Cabo
Available Rooms
Deluxe King at BelAir SunClub
1 King • 1 Sofa • 366 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Double at BelAir SunClub
2 Double • 1 Sofa • 366 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
One Bedroom Suite at BelAir SunClub
1 King • 1 Sofa • 678 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Palmilla Garden View King
1 King • 356 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Palmilla Garden View Double
2 Double • 356 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
8.0 / 10.0
I recently stayed at the Krystal Grand Los Cabos, and it was an excellent experience. From the moment I arrived, I was warmly welcomed, and Nicole at the front desk made check-in via Expedia a breeze. She was incredibly helpful and made me feel right at home.
The hotel is beautiful, offering stunning ocean views, well-kept facilities, and a variety of dining options. My room was spacious, clean, and had a fantastic view. The staff, especially those at the snack bar, worked tirelessly to serve guests, and I want to give them a high five for their hard work!
While I enjoyed my stay, the O buffet could improve by offering more European dishes and a wider variety of seafood ( Coffee Machine need calibration). Also, turning on the air conditioning in the giant room on Thursdays and Saturdays would make dining more comfortable. It would be great if the hotel provided DJ music or parties for children to make their stay even more enjoyable.
If you're interested in timeshares, Ramon and Mac offer informative VIP tours, but be sure to do your research before committing.
Overall, I highly recommend Krystal Grand Los Cabos for a luxurious and relaxing getaway. The exceptional service, especially from Nicole, made my stay memorable. I can’t wait to return!
6.0 / 10.0
No air conditioning no shampoos
8.0 / 10.0
I like to say the property needs some changes cause I stayed there five years ago. It was very better. They need some improvement people that works. There are Excellent Nicole that works for Expedia. She was checking out on us every day. It was my pleasure to meet her and Julian, the waitress guy in the adults pool to
4.0 / 10.0
The property was well maintained. However the room 4509 had two broken double bed legs.
Staff did not show up for services. We had all the time trouble receiving water bottle, coffee, soap and towels for showering.
I complained three times to Expedia representative, and in cases the response was “I have spoken to manager and they will. Take care of it”.
8.0 / 10.0
It is a nice, beachfront hotel. Staff was attentive, food was good. Some parts need to be renewed soon.
We went during low season and had to wait for service or at the restaurants so I can imagine it gets really busy during high season.
Overall it was a nice stay
10.0 / 10.0
Everyone is always friendly and welcoming
8.0 / 10.0
Infinity pool
10.0 / 10.0
I love the adult pool
.
8.0 / 10.0
Great staff
2.0 / 10.0
Food was limited and rooms were very outdated. It was just like staying at a motel 6
10.0 / 10.0
Beautiful room, definitely recommend the suites with ocean view.
6.0 / 10.0
In general rooms they been not clean very well
Shower floor dirty,mirror not perfect clean
The bed
Under the bed was dirty
The skirt was dirty of the bed or how do you say that
The fridge was not full when we got the room
The buffet was dirty
Floor and table and table clothes
When servers clean the tables
They start with the clean the table and with same clothes they clean the chairs and they put that clothes in there pockets and start the routine with same clothes
I saw that with my eyes
2.0 / 10.0
House keeping did not clean the rooms , replace clean towels, or soap and had to call every night to ask for towels, soap, and just basic things like water
10.0 / 10.0
The property had great shows at no charge. They had a 24/7 snack bar with great grab and go food. What we did not like was that our party of 6 adults 1 child were not able to be seated together at every meal even though there were empty tables. At the buffet & Italian restaurant some of the food was great some was average. We would definitely stay again.
10.0 / 10.0
Staff was great
6.0 / 10.0
Definitely not a 5 star fancy resort. More of like a Motel 6 Mexican resort. Rooms were alright. We had to change rooms due to our air not working. Buttttttt the men working at the pools getting drink and food orders are incredible workers. Never found an employee without a smile on their face. Always willing to help where you needed it. Buffet had great options. Pepsi products only. It’s not close to anything so you’re paying for taxis everywhere.
10.0 / 10.0
Great relaxing resort
2.0 / 10.0
The room was very nice but the room was close to a road there were insects. Good thing for time share they changed our room. The other room was nice but the air conditioning didn’t work. We called to get it fixed they never came. We were in the third floor but the elevator didn’t work so we had to take the stairs. The server in the restaurant had a bad attitude a when we got our food they never came back. The pool needs to be fixed and daughter cut her knee because a tile from the pool was loose. The server from the pool brought our food but we got very little food.
6.0 / 10.0
This is a smaller resort than I have stayed at prior. It is a local resort so more natives than travelers. Not all but a lot of servers feel entitled to tips of their desire.
Pools were great. Food was average for a resort. Housekeeping was excellent. Kid friendly.
10.0 / 10.0
This is a great all inclusive property. The resort is beautiful! Many dining options available. Staff were helpful and nice. (There were times I wish they spoke more English or I was better at my Spanish.) In terms of the room, we picked the room that had an outdoor mini pool for me and my husband. It was great because it was so hot in the other pools. So wake up early to claim an umbrella, shade, or chairs. One last thing, our Expedia concierge, Nicole, works at the resort. She was very helpful and supportive to us, checking on us daily, helped with making dining reservations for us and our 4 other friends. Thank you Nicole. We really relaxed in this trip!
4.0 / 10.0
This property has gone downhill over the years. This is my third time here and even from my last visit (1.5 years prior) the stay has lost value. Things that used to be included are now paid (teppanyaki grill) and they’ve decreased their free offerings For example in the Take a Bite cafe they no longer have free soft serve but rather paid gelato. Also they removed their free sandwiches and salads in lieu of only pastries. This presented a conundrum if you get caught between 11 and 12:30 when the restaurant is closed and the only option is to order food poolside starting at 11:30.
In the room we were missing hand soap and no more free shampoo and conditioner and lotion. The only option if you forget these items is to buy at the store and they don’t even have lotion. In addition one of the reading lights was out of order which was not a dealbreaker but annoying.
Most people may not care about these criticisms but I think the hotel experience is trending in the wrong direction. I definitely will not be returning to this property in the future which is sad because I always thought it offered good value for the price.
6.0 / 10.0
Some of the servers were not friendly enough to perform the job of service they kind of mad or unhappy the first day I ask for more water and they said they said it was a limit kind of confusing because I get all inclusive I did know that I had a limited
4.0 / 10.0
The property smelled, dirty, limited dining, only few restaurants open, limitation snack and drinks. No entertainment and difficult to get service. Hidden fees on everything. Will not be back.
4.0 / 10.0
Property or at least the room I was put in was old. They didn’t even have a lotion. Shameful to say and then the Buffet was terrible and I was not given the opportunity to eat at the restaurant when no one at Expedia mentioned that it would be the case because I was there for only one night. I could have paid $22 more to stay at a nicer all inclusive resort but I was misled by the pictures
10.0 / 10.0
I had a good experience
10.0 / 10.0
After leaving a hotel down the road due to our horrible experience, we stumbled upon Krystal Grand and were immediately greeted by an angel representative from Expedia named Nicole. We discussed with her our troubles from a hotel we had booked for our family trip, and she immediately took us under our wing and helped us with booking at the Krystal Grand for the remainder of our stay.
The hotel was truly gorgeous, clean, and AMAZING. It had an open lobby allowing for gusts of fresh air to flow during the high heat. The pools were clean and had comfortable seating for lounging and cabanas for rental. The staff throughout the facility, from room service to the pool bars and beyond, were INCREDIBLE and enhanced our experience further. The food was amazing and it was so easy to get into any of the restaurant options they had throughout the resort. The bar food was incredible and the service throughout is unmatched.
Two managers were at our assistance with booking along with Nicole: Pedro and Mario. They all made every second of our stay pleasurable and comfortable. We booked a basic room and after hearing our troubles from the other hotel, they upgraded us to top tier ocean front rooms. Wow!!!
Hotels should be taking note on the Krystal Grand and how they are operating for the comfort, class, and convenience for their guests. They all made me and my family feel like royalty and provided us an unforgettable stay and we can’t wait to come back.
8.0 / 10.0
Great property, staff is great, awesome bars and great for kids activities.
The restaurants are all great but found the buffet very limited in terms of food choices.
4.0 / 10.0
Our room was 31.5 degrees Celsius when we entered. After 7 hours the AC got it down to 28. We finally were able to change our room but they made it really difficult to do so. Nobody answed phone at reception because the one and only person working there was busy dealing with other people complaining. One guy who works reception doesn't even pretend to care.
One evening we went for dinner and two of the restaurants were closed that day, which I have never heard of in all-inclusive resort, leaving really limited options.
Some of the poolside recliners very dirty.
The tray next to the drink dispenser at the buffet Never had glasses,so you have to hunt around and get creative to find something to put your drink in.
Housekeeping sometimes replace coffee and water in the room and sometimes not..
The wing our room was in was close to Loud busy highway.
You have to buy your own drinking water beyond the one bottle a day they give you, or don't give you.
Our stay was cheaper than other hotels in the area, but I don't feel that the savings are worth it. Cross between resort and run-down motel.
8.0 / 10.0
Good
8.0 / 10.0
On arrival the glasses that they left out for our use in our room were dirty and stained. There were a few stains on the sheets the pool, which we paid extra for had rust stains on the dividing walls. There were wood looked to be mildew stains inside the pool tile.
10.0 / 10.0
It was great.
8.0 / 10.0
We had a wonderful stay at Krystal Grand. Luis at the front desk was very helpful and Rodrigo at pool bar was the best. Rooms were clean and service was great. Views were spectacular. We even saw sea turtles laying eggs behind the resort on the beach. We had a great experience. Highly recommend.
6.0 / 10.0
The staff is not helpful and
Just simply not nice
10.0 / 10.0
Loved our stay at the Krystal Grand! We had an early flight and their staff was able to check us into our room right away. Our AC was leaking and staff was promptly sent up to fix the problem right away. I was very impressed with the customer service.
6.0 / 10.0
Property sits right off a main avenue which makes it a bit noisy. Under staff while dining.
10.0 / 10.0
All the staff was amazing
2.0 / 10.0
This was the classic bait and switch. The actual hotel was nothing like what was shown on the internet. The first red flag was, they put the fear of God in us if we lost our room or towel cards. $35 fee for the towel cards and $100 for the room key if you lost them. Our first impression of the pool was how rundown everything was. 3/4 of the umbrellas were ripped and hanging from the poles and the chair cushions were very old The place just felt dirty. We bought the all inclusive and the first time we tried to go find a drink, everything was closed (5pm) except for the lobby bar. Then we decided to go have dinner. My son ordered the hamburger and I had the fish of the day. He said the burger tasted like feet…. His words. Our first attempt to shower resulted in a flooded floor and suite. They fixed the shower but we didn’t have any towels because we use them to clean the floor. All this happened within the first few hours at the resort. The maids never came to clean and our room was never clean for the next 24 hours until I complained again. I went back down the next day to complain and they moved us to another room for the night. After waking up to zero chairs available and overcrowded restaurants, I was fed up and booked a room at another resort and lost all the money that I put into this place. Best decision I ever made was to leave this place.
4.0 / 10.0
Front desk and management of this hotel are absolutely terrible.
We originally booked a one bed room suit then upon arrival we were told that suit is in another building and far away they suggested to upgrade to a better room for around $300 more which we paid. Then we noticed the upgraded room is smaller and not far from original reservation. After a long long process we got the partial refund and moved to another room. At the middle of the night when we were sleeping someone entered our room!!!
Apparently they gave another traveller same room,
Long story short random staff showed up two more times after this.
It was a mess.
Any way management and fornt desk of this hotel have no clue what they are doing and what is their roles and responsibilities.
On the positive side, other staff members are hard working and super nice.
6.0 / 10.0
Well we didnt like the food options and the service
4.0 / 10.0
Very mean staff who are money hungry and who don’t care about your experience
FAQs
How much does this all inclusive resort cost compared to others in San Jose del Cabo?
The average price for a rental in San Jose del Cabo is $419 per night. This rental is $70 less expensive than the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Krystal Grand Los Cabos - All inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Krystal Grand Los Cabos - All inclusive. Enjoy the water!
Is Krystal Grand Los Cabos - All inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Krystal Grand Los Cabos - All inclusive?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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