Palacio Provincial San Juan, Curio Collection by Hilton

In-room safe, desk, laptop workspace, iron/ironing board

43-inch Smart TV with cable channels, TV, Netflix

9.0 / 10.0

Excellent(700 Ratings)

Hotel in San Juan

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Adults-only San Juan hotel in Old San Juan with a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and dry cleaning are onsite.
Change of towels is available on request.
Palacio Provincial San Juan, Curio Collection by Hilton offers 43 air-conditioned accommodations with safes and complimentary bottled water. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of San Juan

Nearby attractions

Toro Verde Adventure Park

23 mi

Las Pailas

26.8 mi

Balneario El Escambrón

1.8 mi

Luis Muñoz Marín Park

5 mi

Available Rooms

Room, 1 King Bed (Chancelor)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed (Veranda)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed (Infanta)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 Bedroom (Emissary)

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Palacio Provincial San Juan, Curio Collection by Hilton

$$$$

9.0 / 10.0

Excellent(700 Ratings)

Hotel in San Juan

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of San Juan

Nearby attractions

Toro Verde Adventure Park

23 mi

Las Pailas

26.8 mi

Balneario El Escambrón

1.8 mi

Luis Muñoz Marín Park

5 mi

Available Rooms

Room, 1 King Bed (Chancelor)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed (Veranda)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed (Infanta)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 Bedroom (Emissary)

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.0 / 10.0

Excellent(700 Ratings)

3.0 / 10.0

Dec 2024

Not a Curio Collection standard. Lack of customer service and attention to detail. Check-in was chaotic, the room was not ready by 3pm, zero explanation about the property and amenities. The roof pool area never had towels available. The bed was not comfortable and little details like hangers to dry the towels were missing in the bathroom. A 3 star property priced as a 5 star.

5.0 / 10.0

Dec 2024

Great staff, nice bed, Molton Brown bath products, great rooftop pool area.

5.0 / 10.0

Nov 2024

The Palacio, a hotel located in a beautiful historic building, was an excellent choice for our stay in San Juan. Our basic criteria for rating a hotel is simple; bed, shower and location. In all these respects the Palacio excelled. That is not to say it was flawless. The room was relatively loud. You are in the heart of old San Juan after all. If street noise bothers you, request a room on the second floor. The hotel restaurant was mediocre. We experienced rainy days throughout our stay and the restaurant was partially uncovered. That meant splashing water. The intense action of the overhead fans meant that our food was cold almost immediately. These are admittedly small issues and the overall excellence of the staff overcame them. Our plans were continuously changing and the staff assisted us repeatedly. Despite the uncertain weather and our small complaints, we recommend highly.

5.0 / 10.0

Sep 2024

Wonderful, very welcoming atmosphere. Right in the heart of Old San Juan, within walking distance of everything. Then, after we left, we discovered we had left some medication in the fridge, and they same-day couriered it to our current location at no charge to us.

5.0 / 10.0

Sep 2024

This is the first time I stayed in a hotel in Old San Juan. I have been in PR many times, but I always stayed in the Condado area. I had always wanted to spend a couple of days right in the middle of Old San Juan in a colonial building. Palacio Provincial was amazing. Not only the facility was spectacular and in a great location, but the kind of service I received was first class. I wan to thank all staff, and especially the front desk professionals. They are attentive, friendly, and very welcoming. I hope to come back soon. Gracias team!

10.0 / 10.0

Sep 2024

We had a wonderful stay at the hotel and the staff was amazing! We would definitely choose this hotel again, if we return to San Juan.

10.0 / 10.0

Sep 2024

What a beautiful and clean space! The Deputy room with 2 queen beds was spacious enough for 4 ppl and the bathroom was large. Outdoor pool and hot tub are small but still nice enough to enjoy some views. Staff were so helpful and kind, gave us a good restaurant recommendation. Plenty of towels including for the pool/beach. Such a great location to explore Old San Juan!

10.0 / 10.0

Sep 2024

The staff at this property was amazing. Shoutout to front desk staff Jasson and Daniel

10.0 / 10.0

Sep 2024

Our stay was amazing! My sister and I stayed for four nights. The room was spacious and clean. The hotel restaurant was delicious (we got room service too!). And the infinity rooftop pool was incredible. Walkable to the fort, shops, and restaurants. Only a 9 minute Uber to a beautiful beach. Great staff! Would come back in a heartbeat!

10.0 / 10.0

Aug 2024

I live staying here. Its just so beautiful. Can't say enough how awsome it is

10.0 / 10.0

Aug 2024

Loved this hotel! The staff were so friendly and always available. The location is excellent for shopping and restaurants. Everything is walkable because of where the hotel is located. Just a wonderful experience!

8.0 / 10.0

Aug 2024

Room 241 and 242 are right beneath the A/C and generator. It was loud and could be heard throughout the night. This is something that should be disclosed. I suffer from insomnia and the noise was terrible.

10.0 / 10.0

Aug 2024

10.0 / 10.0

Aug 2024

Outstanding luxury property in the heart of old San Juan. Loved everything about it.

10.0 / 10.0

Aug 2024

This hotel is beautiful, my room was super clean the bed was comfortable. The staff was very helpful. The roof top at top of the hotel is a nice spot to releas in the afternoon. Excellent location. I loved everything about it.

10.0 / 10.0

Aug 2024

Absolutely loved the location

2.0 / 10.0

Jul 2024

I recently stayed at the Palacio and had a mixed experience. The property itself is beautiful and well-maintained, but the staff's approach to security was quite off-putting. My 19-year-old daughter, a student in San Juan with her own apartment, joined us because we chose to stay in Viejo San Juan to enjoy each other's company. However, the staff insisted on seeing her ID. Despite explaining that only my husband and I were staying, they continued to question everyone in our party. This level of scrutiny made me feel like a liar and was both excessive and intrusive. Additionally, this property does not have parking, which was inconvenient. While I understand the need for security, the way it was handled and the lack of parking left a lot to be desired.

2.0 / 10.0

Jul 2024

BE CAREFULL when visiting this hotel they have hidden fees dant doesnt show eve in expedia after my check out i realize about a charge of 55 extra dollars when i call the hotel they told me that this is a hilton fee that never appear and even in my check in agent told me that everything was paid only need a deposit of 59 for incidentals this is a fraud think twice before go to this hotel

8.0 / 10.0

Jul 2024

Excelllent

10.0 / 10.0

Jul 2024

Great location, staff, and hotel amenities. The rooftop pool was really nice as well as the gym and restaurant. Only thing we didn’t love was that the rooms were VERY dark even with all the lights on. Not sure if this is because we stayed on the first floor and the windows were blocked because of the street. Overall would recommend and enjoyed our stay.

10.0 / 10.0

Jul 2024

Pool and rooftop atmosphere is fantastic!

10.0 / 10.0

Jul 2024

Great hotel and location

10.0 / 10.0

Jul 2024

Great atmosphere, friendly staff, and convenient to walk the stores and restaurants nearby.

5.0 / 10.0

Jul 2024

Hotel and staff were amazing. We did not get to utilize the hot tub or pool as we didn't have time but it was beautiful. Loading / unloading is a pain... You have to move some cones and if police are there you have to tell them why you're doing it as the street is closed to vehicles. Valet Parking lot is one block away and self parking is about five blocks. You will not want to carry your stuff through the streets. Other than the load and unload, the hotel and staff were perfect and I would stay here again.

8.0 / 10.0

Jul 2024

Beautiful

10.0 / 10.0

Jul 2024

Rood top food, drinks and service were great. Is Old San Juan Best Hotel!!

8.0 / 10.0

Jul 2024

Very good choice if want to stay at old San Juan.

10.0 / 10.0

Jul 2024

Excellent

10.0 / 10.0

Jul 2024

Love a of great dining options around the property including very creative vegan and healthy options such as Aliado, café Botánico, and cafe Berlin.

10.0 / 10.0

Jul 2024

Great location for touring Old San Juan. Very friendly front desk and housekeeping staff. They are great at recommending places to eat and shop.

10.0 / 10.0

Jul 2024

Wonderful hotel with amazing design, we will be coming back.

5.0 / 10.0

Jul 2024

We are regulars at the palacio every time we stay in San Juan and love it every time. We had a long flight home from Athens to San Juan and got in at 1 am. Rather than take the 2 1/2 hour drive to the other side of the island, we stayed at the palacio for a great night sleep (they have the most comfy beds) and were refreshed for our cape air flight back home the next day!

5.0 / 10.0

Jul 2024

Staff was great and accommodating everyone was so delightful room was in a great location in San Juan way better than olv the other adult hotel which was higher n not worth it but this hotel was definitely worth it

10.0 / 10.0

Jul 2024

A little noisy outside at night. I had to wear earplugs at night then it's ok

10.0 / 10.0

Jul 2024

The staff were so warm and welcoming, the property was beautiful, and I felt very safe and secure as a solo traveler.

5.0 / 10.0

Jul 2024

A wonderful hotel in the middle of old SanJuan with a lovely accomodations and facilities. Thevpersonnel in the hotel gives you a sense of being close to home and very caring. The rooftop have one the best view for sunsets and a great bar .

4.0 / 10.0

Jul 2024

The hotel was really nice and clean but they did a mistake they clean our room and throw out some stuff I have brought and they shine off like.nothing that’s why I gave them a bad review

5.0 / 10.0

Jun 2024

Exceeded expectations as to room quality, especially quieter than expected, even on a first floor room. Pool was as pictured!

10.0 / 10.0

Jun 2024

Staff was very nice. Room and hotel super clean. Love the pool

10.0 / 10.0

Jun 2024

This is my favorite hotel so far in Viejo San Juan. Its a little more expensive but it has everything you need, beautiful, and perfect location for historical sites, and cute restaurants also bars. I love the no kids requirement makes it more a relaxing enjoyable stay. People are super friendly all over Puerto Rico please respect the island and clean up after yourselves, respect the animals you are not in the United States main land, its not the same so dont act foolish.

FAQs

How much does this hotel cost compared to others in San Juan?

The average price for a rental in San Juan is $204 per night. This rental is $165 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Palacio Provincial San Juan, Curio Collection by Hilton. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Palacio Provincial San Juan, Curio Collection by Hilton. Enjoy the water!

Is Palacio Provincial San Juan, Curio Collection by Hilton pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Palacio Provincial San Juan, Curio Collection by Hilton?

We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.

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3star

2 guests · 1 bedroom · 1 bath

Garden · Pool · Kitchen or Kitchenette

Are you ready to indulge in a relaxing getaway? Our Hotel in San Juan has everything you need for a rejuvenating stay. Treat yourself to Residence Inn by Marriott San Juan Isla Verde's exceptional amenities, such as Air conditioner, Dishwasher and Internet / Wifi.

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Palacio Provincial San Juan, Curio Collection by Hilton

Hotel in San Juan

Reasons to book

About this hotel

Amenities

Map of San Juan

Nearby attractions

Available Rooms

Room, 1 King Bed (Chancelor)

Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Infanta)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 Bedroom (Emissary)

Palacio Provincial San Juan, Curio Collection by Hilton

Hotel in San Juan

Reasons to book

About this hotel

Amenities

Map of San Juan

Nearby attractions

Available Rooms

Room, 1 King Bed (Chancelor)

Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Infanta)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 Bedroom (Emissary)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in San Juan?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Palacio Provincial San Juan, Curio Collection by Hilton pet friendly?

What amenities are available at Palacio Provincial San Juan, Curio Collection by Hilton?

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