Palacio Provincial San Juan, Curio Collection by Hilton

Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
43-inch Smart TV with cable channels, TV, Netflix
In-room safe, desk, laptop workspace, iron/ironing board
9.2 / 10.0
Outstanding(700 Ratings)

Hotel in San Juan

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Adults-only San Juan hotel in Old San Juan with a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and dry cleaning are onsite.
Change of towels is available on request.
Palacio Provincial San Juan, Curio Collection by Hilton offers 43 air-conditioned accommodations with safes and complimentary bottled water. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Amenities

Pool
Air conditioner
Internet / Wifi
Laundry
TV
Gym or Fitness Center

Map of San Juan

Available Rooms

Room, 1 King Bed (Chancelor)

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Suite, 1 King Bed (Veranda)

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Suite, 1 King Bed (Infanta)

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Room, 1 King Bed, Accessible (Roll-In Shower)

Beds not specified

Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Room, 1 Bedroom (Emissary)

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
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Ratings and reviews

9.2 / 10.0
Outstanding(700 Ratings)
3.0 / 10.0
Dec 2024
Not a Curio Collection standard. Lack of customer service and attention to detail. Check-in was chaotic, the room was not ready by 3pm, zero explanation about the property and amenities. The roof pool area never had towels available. The bed was not comfortable and little details like hangers to dry the towels were missing in the bathroom. A 3 star property priced as a 5 star.
5.0 / 10.0
Dec 2024
Great staff, nice bed, Molton Brown bath products, great rooftop pool area.
5.0 / 10.0
Nov 2024
The Palacio, a hotel located in a beautiful historic building, was an excellent choice for our stay in San Juan. Our basic criteria for rating a hotel is simple; bed, shower and location. In all these respects the Palacio excelled. That is not to say it was flawless. The room was relatively loud. You are in the heart of old San Juan after all. If street noise bothers you, request a room on the second floor. The hotel restaurant was mediocre. We experienced rainy days throughout our stay and the restaurant was partially uncovered. That meant splashing water. The intense action of the overhead fans meant that our food was cold almost immediately. These are admittedly small issues and the overall excellence of the staff overcame them. Our plans were continuously changing and the staff assisted us repeatedly. Despite the uncertain weather and our small complaints, we recommend highly.
5.0 / 10.0
Nov 2024
The Palacio, a hotel located in a beautiful historic building, was an excellent choice for our stay in San Juan. Our basic criteria for rating a hotel is simple; bed, shower and location. In all these respects the Palacio excelled. That is not to say it was flawless. The room was relatively loud. You are in the heart of old San Juan after all. If street noise bothers you, request a room on the second floor. The hotel restaurant was mediocre. We experienced rainy days throughout our stay and the restaurant was partially uncovered. That meant splashing water. The intense action of the overhead fans meant that our food was cold almost immediately. These are admittedly small issues and the overall excellence of the staff overcame them. Our plans were continuously changing and the staff assisted us repeatedly. Despite the uncertain weather and our small complaints, we recommend highly.
5.0 / 10.0
Sep 2024
Wonderful, very welcoming atmosphere. Right in the heart of Old San Juan, within walking distance of everything. Then, after we left, we discovered we had left some medication in the fridge, and they same-day couriered it to our current location at no charge to us.
5.0 / 10.0
Sep 2024
This is the first time I stayed in a hotel in Old San Juan. I have been in PR many times, but I always stayed in the Condado area. I had always wanted to spend a couple of days right in the middle of Old San Juan in a colonial building. Palacio Provincial was amazing. Not only the facility was spectacular and in a great location, but the kind of service I received was first class. I wan to thank all staff, and especially the front desk professionals. They are attentive, friendly, and very welcoming. I hope to come back soon. Gracias team!
5.0 / 10.0
Sep 2024
This is the first time I stayed in a hotel in Old San Juan. I have been in PR many times, but I always stayed in the Condado area. I had always wanted to spend a couple of days right in the middle of Old San Juan in a colonial building. Palacio Provincial was amazing. Not only the facility was spectacular and in a great location, but the kind of service I received was first class. I wan to thank all staff, and especially the front desk professionals. They are attentive, friendly, and very welcoming. I hope to come back soon. Gracias team!
10.0 / 10.0
Sep 2024
We had a wonderful stay at the hotel and the staff was amazing! We would definitely choose this hotel again, if we return to San Juan.

FAQs

How much does this hotel cost compared to others in San Juan?

The average price for a rental in San Juan is $204 per night. This rental is $165 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Palacio Provincial San Juan, Curio Collection by Hilton. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Palacio Provincial San Juan, Curio Collection by Hilton. Enjoy the water!

Is Palacio Provincial San Juan, Curio Collection by Hilton pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Palacio Provincial San Juan, Curio Collection by Hilton?

We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.

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