The Charlton Boutique Hotel
4.1
Excellent(789 Reviews)Hotel in Cheltenham
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Internet / Wifi, Parking and more
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About this hotel
Located in Cheltenham, 17 km from Kingsholm Stadium, The Charlton Boutique Hotel provides accommodation with a garden, free private parking, a terrace and a restaurant. Providing a bar, the property is located within 34 km of Cotswold Water Park.
Amenities
Internet / Wifi
Parking
Balcony or Patio
TV
Garden
Family friendly
Map of Cheltenham
Available Rooms
Deluxe King Room
1 Queen • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room
2 Single • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Double Room
1 Double • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Triple Room
3 Single • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(789 Reviews)100% verified reviews
4.1
The price was great, 50% off for a Sunday stay. If we had paid full price I wouldn't have stayed and would have requested a full refund as the quality of the rooms was not as expected for a Boutique Hotel. More akin to student accommodation...
The room was basic, the bed was tiny (smaller than our 4'6" double at home), the mattress was so soft if one person moved the other knew about it and the shower knob came off in my hand. The TV was tiny and dodgily hung on the wall. Really disappointed...plus no one on site to speak to about it!!
4.1
Location
Road noise and TV did not work
4.1
My room size was amazing
The shower. Very weak and not enough pressure
4.1
Easy self access to hotel and rooms which were nicely appointed and comfortable. Cooked breakfast to order in the morning - Full English with orange juice, tea £13.95 right by A40 but. Wry well soundproofed.
Shower in room 11 stopped working half way through morning shower which was not great.
4.1
Nothing
We booked a "superior doble room" but the shower didnt work.
We asked for assistant through an emergency telephone but nobody could be reach or nobody called us(the hotel has not people in reception and it is 100% contacless).
After leaving the hotel we send an email letting them know the situation and also we include a video to probe that the shower was not working.
However, the hotel reply to us with a 0% customer orientation attitud!!!!!
" My colleagues checked the shower upon housekeeping and have sent me the evidence of working order shower. I will forward by seperate email the evidence
I am not sure why your were not receiving any water I can only think it took a few minutes to run the water as maybe the same time many guests were having showers so it a little longer to come through
We have not had any complaints which is why I was rather suprised and the evidence supplied to me shows shower in working order. For this reason there is no discount or reimbursement.
4.1
We booked a "superior doble room" but the shower didnt work.
We asked for assistant through an emergency telephone but nobody could be reach or nobody called us(the hotel has not people in reception and it is 100% contacless).
After leaving the hotel we send an email letting them know the situation and also we include a video to probe that the shower was not working.
However, the hotel reply to us with a 0% customer orientation attitud!!!!!
" My colleagues checked the shower upon housekeeping and have sent me the evidence of working order shower. I will forward by seperate email the evidence
I am not sure why your were not receiving any water I can only think it took a few minutes to run the water as maybe the same time many guests were having showers so it a little longer to come through
We have not had any complaints which is why I was rather suprised and the evidence supplied to me shows shower in working order. For this reason there is no discount or reimbursement.
4.1
Staff very helpful.
N/A
4.1
Nice sized room, restaurant to have an evening meal and breakfast
Next to main road might be noisy if windows were open
4.1
Staff wonderful room large n comfy food lvly
Arrived in dark so couldn’t find way in as very dark needs more lighting outside and a sign to show parking
4.1
This was much nicer that we expected the room was spacious and had all we needed. The only downside is no breakfast is served there.
Walls are thin you could hear EVERYTHING in the room next door including coughing and snoring!
4.1
Clean, large rooms and plenty of free parking.
Mattress (room 6) wasn’t the best!!
4.1
Excellent central location. Contactless hotel but good communications from Staff ref keys, key safe, instructions etc. Room very spacious (twin room) very warm. Nice en suite shower. Quiet place. Perfect.
4.1
The entrance system took some getting used to and the bar and restaurant not open as it should be was a little bit annoying
As I said above the bar not opening till 5 pm and closing early was annoying as there isn't anything else close for entertainment purposes
4.1
Nothing
Infested hotel
4.1
No breakfast included
Water from the shower head was only a trickle
4.1
It was very clean and comfortable.
The room temperature was a little lower than wanted and the bar closed before 9pm leaving us with no on site staff or service. Although the in room pack advertised breakfast as an option, we were told that they do not offer breakfast at all, when we followed the bar staff’s instruction and phoned to book.
4.1
Liked the ease of the check-in process and preferred not having to wait for someone to do this. Very comfortable and spacious room and bathroom (good shower).
Not the property’s fault but there was a power cut in the evening so it was difficult to find the hotel and then get inside. The TV remote wasn’t working as needs new batteries.
4.1
It is very easy to find. Spacious, clean, and comfortable. Quick responses to enquiries via booking.com messaging as no staff on site.
It's a shame the attached (but separately run restaurant cannot provide breakfast as this would be great. They were helpful in advising about local cafés but unfortunately one has no parking and the other 2 were closed. The artisan french bakery was the closest open option with great coffee and pastries
4.1
Room clean and well presented. Staff friendly and helpful when they were there.
Thought we were going to have breakfast in the morning. But there was no body about and restaurant was shut, ended getting a sandwich from the garage down the road, also had baggage transfer and they were unable to get in for the lougage staff apparently turned up at 11.10am in the morning so were able to collect baggage.
4.1
Beds very comfortable
Everything great
4.1
Unclear that breakfast is not included. High additional costs for a small breakfast.
4.1
The bedroom was very nice and very clean. Bathroom was clean.
Dinner at the restaurant was excellent.
Staff very professional and helpful.
The property in general, the bedroom and the restaurant were very good. However, I didn’t have a good rest. I could hear the noise from the traffic and the noise from the next room’s bathroom. If you go to a hotel, you expect to have a good night rest, not noises. Rooms should be soundproof!
Breakfast was served from 9:00 am, too late.
There was not decaffeinated coffee in the bedroom.
4.1
The restaurant was amazing
This is not a boutique hotel. Nothing special about the rooms. Expected a bit of wow factor for the price
4.1
restaurant was excellent
4.1
The non contact check in was good and great parking facilities. Comfortable bed and the room was spacious.
Couldn't find a hairdryer...the kettle seemed small and needed to be filled via the spout.
4.1
exceptionally well presented
no lift or help with bags upstairs
4.1
great location- great restaurant and service
hot water supply in bathroom was not as expected, shower pressure very low and not hot, light in bathroom did not work. Shower temperature control not working- disappointed as this did not just happen for our visit.
4.1
the location is just what we want for as it takes 10mins drive to get to town center and the hotel itself is in the midst of green area and peaceful surroundings.
nil
4.1
location
television size of a postage stamp room cold and lots road noise
4.1
Decent, no frills accommodation at a good price for the area. Plenty of parking.
Bed and pillows were too soft and squidgy for my taste.
4.1
comfortable hotel with all that you need. It was a non contact hotel so you didn’t see any staff which was fine.
Shower was poor, some of the holes were blocked and the water stream was fine, took ages to get wet and didn’t feel like you had a shower.
4.1
good location on the edge of town
there is some - inevitable - road noise and we found our “standard double” bed a little small, it may have been a standard 4’6” but it felt smaller - the room was good though
4.1
good location and reasonably comfortable
no bottled water in the room,small tv, no hair dryer
4.1
good location, clean rooms
No reception staff around
FAQs
How much does this hotel cost compared to others in Cheltenham?
The average price for a rental in Cheltenham is $141 per night. This rental is $79 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Charlton Boutique Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Charlton Boutique Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Charlton Boutique Hotel?
We found 6 amenities for this rental. This includes internet / wifi, parking, balcony or patio, tv, and garden.
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