Best Western Plus Kelowna Hotel & Suites
Hotel in Kelowna
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Eco-certified Kelowna hotel in Dilworth Mountain Estates with a full-service spa
This hotel features a full-service spa, an indoor pool, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite.
Housekeeping is available on request.
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
This hotel features a full-service spa, an indoor pool, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite.
Housekeeping is available on request.
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Kelowna
Available Rooms
Standard Room, 2 Queen Beds, Balcony, Courtyard View
2 Queen • 427 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)
1 Queen • 427 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Balcony, No View
2 Queen • 427 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)
1 King • 427 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed, Accessible, Refrigerator
1 Queen • 427 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
4.0 / 10.0
Amazing pub/restaurant downstairs for dinner. The breakfast was not so great.
5.0 / 10.0
amazing
3.0 / 10.0
My room was clean and the cleaning crew was great. I was here for over two weeks so I would leave them a note of different items I needed but I didn't need regular cleans, but they often did it anyway. Super nice. The only issue on cleanliness was that there was a sucker on the floor at the rear hotel entrance for over a week. Finally someone picked it up and put it on the wall heater, where it is likely to stay for months as it blends into the wall.
I have stayed here before and it was great but this time not so much. I booked a courtyard room and did not get that. My coffee pot wouldn't work and neither did the new one. Maintenance came got it to work but the pod blew up in it and they left it for me to clean, (in maintenance defense, I don't think he realized it blew up in the coffee pot) when I did clean the coffee pot, it still didn't work. Finally the second new one did work.
Last time I stayed they had smart TV's so I could sign into my netflix, but this room did not so bring a computer and a HDMI cord if you want access to movies. When I first arrived all my channels worked but on election night CNN stopped working and it was never fixed and 10 days later it was still not working.
Breakfast at this hotel is the best in town for a continental but they changed some things and they no longer offer shredded cheese and peppers to add to the eggs, which actually made a big difference. The staff in the restaurant and the hotel cleaning staff are really great.
4.0 / 10.0
Everything was good, we enjoyed the hot tub.
1.0 / 10.0
Extremely rude front staff
4.0 / 10.0
Well the huge black hairs in the shower and bed were a turn off from the get go. Didn’t notice until morning of check out. Wanted to complain but was in a huge rush for work. Restaurant service was below average. Took order, dropped drinks. Dropped off food then collected money. We were out on the patio and it seems we were just forgotten. Food was good though. Dream nod stayed empty for some time. Never came to check if food was ok. As I previously worked under the best western banner, I always relied on super clean and awesome service. Disappointed.
10.0 / 10.0
very nice place. clean and beautiful place
6.0 / 10.0
Overall the place was okay, you pretty much get what you pay for. The breakfast was decent, definitely nothing to rave about. All the staff were friendly and we were even able to check in two hours early. The grounds and facilities were clean, and you could see workers nonstop pretty much either maintaining the pool/hot tub, the grounds etc. The only downside was there seemed to be a lack of front desk staff. I tried to go ask them something and there was 4-5 groups of people trying to check in/out or get assistance from the staff yet only one person working. I returned to my room and decided to call down instead and collectively (tried calling 3x) was on hold for 40 minutes with no one ever answering. Additionally, I had pre paid fully for our 3 night stay, yet they were pre-authorizing my credit card each night. I had to go talk to the front desk and ask what these charges were and they said the person who checked me in must’ve mistakenly charged my card. I understand mistakes happen but when I checked in they confirmed with me that I had paid in full so it’s confusing why someone would acknowledge that and then still proceed to charge the card.
10.0 / 10.0
They had a great breakfast every morning!
10.0 / 10.0
Despite the busy weekend staff was super kind a very helpful!!
2.0 / 10.0
If your staying for more then 2 days in one of the rooms that are dog friendly, you have to bag them to clean your room and change towels. Staff are a bit rude.
6.0 / 10.0
I was overcharged for my room on check-in.
10.0 / 10.0
Always a good stay here!
10.0 / 10.0
Nice , good location to stay.
Very clean and organized.
8.0 / 10.0
Everything was good except the hot tubs. One was cold and one was luke warm abit disappointing for sure.
8.0 / 10.0
Stayed 3 nights with 2 rooms the only issue was that one of the rooms was dog friendly and we ask the front desk if the dog had to be out of the room so HK can clean and change towels. When I got back at 10pm no had come and the front office left a note fo HK to go first thing. On the 2nd day I ask at 8am and took the dog out until 11am. Once I noticed that still nothing has happened I had to go ask again because no one ever went, at this point the front desk clerk got upset and said "There is no specific time for HK to clean and I would have to wait, I made it clear to her that Ive been waiting for a hole day in a half and that this service should be included. Once I left she expressed herself very loud with an "UFF"
Which I found very rude. I would like to thank the front desk clerk Gloria for her excellent service. Wish all the staff could be more helpful and appreciate what they do.
8.0 / 10.0
Staff was great
8.0 / 10.0
The staff was professional and nice and the hotel is nice but the location is really tricky.
10.0 / 10.0
We stayed in the tower. It was nice! Great breakfast! We will stay here again.
8.0 / 10.0
I liked my room, enjoyed the balcony. I would like to see more variety with the breakfast selections.
10.0 / 10.0
It was lovely! No complaints!!
8.0 / 10.0
Its nicer than other best westerns
8.0 / 10.0
Property is starting to show its age.
Rooms in the tower need refreshing of paint and flooring and maintenance with the bathroom. Plugged sink broken tap and some general maintenance.
The beds were fantastic and room was spacious.
10.0 / 10.0
Great location with good gym, pool, hot tub. Variable breakfast menu. Some foods can be better but glad there’s free breakfast so can’t complain! :). Would stay again.
5.0 / 10.0
Nice large pet friendly rooms, clean pool /hottub. Great location.
10.0 / 10.0
This hotel was a very nice stay, had great amenities. Staff were very friendly and helpful. Location was good by the mall and a few restaurants! Over all was a great experience and I’m glad I stayed here :)
8.0 / 10.0
Has everything u need.
4.0 / 10.0
The sink was clogged and no one came to fix it during our stay.
It was quite area
10.0 / 10.0
The staff is friendly. The area is nice. The pool is perfect for cooling off on summer days.
10.0 / 10.0
loved the pool and service. only critique is how busy breakfast was. so many people and staff worked hard to refill stuff but it was still so many people. everything else was great.
8.0 / 10.0
Great family serting
8.0 / 10.0
Construction and road access to Best Western. I understand this isnt the corporations fault.
10.0 / 10.0
Very nice grounds
Pleasant staff
10.0 / 10.0
Stayed for 8 nights in an executive suite with kitchen and work/living space. It was great, very clean and quiet. The only issue was the air conditioning (forced air), stopped working one later afternoon. They had it programmed and preset, turned out it was a computer tech issue which was fixed mid-morning the next day. It was a relief because the temperature was in the mid-30s Celsius. Breakfasts were injured which were simple but to expectation. Would stay here again in the future.
8.0 / 10.0
Convenient location in Kelowna
10.0 / 10.0
Very great hotel
8.0 / 10.0
Big rooms
8.0 / 10.0
Good location. Easy walk to multiple restaurants
5.0 / 10.0
Upon arrival we were greeted by Maximus who was super friendly, and helpful with getting us checked and and even convinced us to extend our stay!
10.0 / 10.0
Great stay, staff were excellent. Room was a deluxe balcony with a nice view of the mountains east of Kelowna. Breakfast was like we were used to pre-Covid. Many hotels have never gone back or only serve cereals, toast, and juice. I did find the rates high compared to other local offerings, but it is high season, and for us a special occasion (Anniversary), so a special treat. Pricing on Expedia stated taxes included, but they were over and above the stated price. Next time I think we will book direct, better rates and up front pricing.
FAQs
How much does this hotel cost compared to others in Kelowna?
The average price for a rental in Kelowna is $158 per night. This rental is $52 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Kelowna Hotel & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Kelowna Hotel & Suites. Enjoy the water!
Is Best Western Plus Kelowna Hotel & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Kelowna Hotel & Suites?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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