Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Premium bedding, pillowtop beds, in-room safe, desk

3.9 / 5.0

Good(1,004 Ratings)

Hotel in Saint Charles, MO

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Riverfront hotel with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus The Charles Hotel offers 133 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Map of Saint Charles, MO

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

2 Queen • 321 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

1 King • 321 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King • 321 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King • 410 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen • 410 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Best Western Plus The Charles Hotel

$$$$

3.9 / 5.0

Good(1,004 Ratings)

Hotel in Saint Charles, MO

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Map of Saint Charles, MO

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

2 Queen • 321 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

1 King • 321 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King • 321 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King • 410 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen • 410 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(1,004 Ratings)

2.5 / 5.0

Nov 2024

The only complaint would be the shower didn't seem to have mush water pressure. the water coming out of the shower head was not powerful enough to rinse out my shampoo.

2.5 / 5.0

Nov 2024

Friendly check in

1.5 / 5.0

Nov 2024

Bathroom was not clean. There was dirty towels behind bathroom door.

1.0 / 5.0

Nov 2024

I am reaching out regarding a deeply concerning incident that occurred during my recent stay at your St. Charles, MO location. I had checked in last night with my friend, Meraiah, after celebrating a friend’s 21st birthday at the nearby Ameristar Casino. We chose your hotel specifically to ensure a safe place to rest for the night. However, in the middle of the night, we were abruptly woken up by two unfamiliar men who managed to unlock and open our hotel room door. We were issued two keys upon check-in, so I am alarmed as to how these individuals had access to our room. Fortunately, we had secured the top latch, preventing their entry and avoiding a potentially dangerous situation. After the incident, I reported this to the front desk, but to my disappointment, the staff member responded with a dismissive attitude, suggesting that this was not a significant concern. I am reaching out because this is a very serious matter, both for my friend’s and my own personal safety, as well as the reputation of your establishment. We trusted that staying at Best Western would provide us with peace of mind and security. I kindly ask that you look into this issue and review your hotel’s procedures for guest room access, as well as address this specific incident with your staff to ensure it is taken seriously. I would appreciate a prompt response, as well as any information on steps Best Western will take to ensure this type of security breach does not happen again.

2.0 / 5.0

Oct 2024

I would stay again at this location. The only downfall was the coffee maker for evening coffee drinkers was out of service. We slept good, room was clean, had plenty of towels for number of people in the room. Location was good, close to everything we wanted to go to.

2.5 / 5.0

Oct 2024

Excellent stay. Nice quiet and clean. Breakfast is very good.

1.5 / 5.0

Sep 2024

It was fine. The room was musty, like maybe there was a leak above? I shouldve just asked for a different room. It really bothered my partners allergies

1.0 / 5.0

Sep 2024

Could have been cleaner and the amount of humidity in the room made it difficult to breathe much less sleep. Beds were comfortable though at least.

2.0 / 5.0

Sep 2024

Overall very Dirty, rude desk clerk, will not stay here again, very poor parking.

5.0 / 5.0

Sep 2024

very nice

3.0 / 5.0

Sep 2024

Had to switch rooms because of strong cigarette smell, second room still had smell but it was better than the first room. Pillow had other customers acne puss / pimple blood. Towels were already dirty like cleaning staff just folded up old towels.

2.0 / 5.0

Sep 2024

Stay want to bad. The smell in the lobby wasn’t a good smell. Like moth balls. But my sleep was great

2.5 / 5.0

Sep 2024

I think they do offer room service but I did not utilize it. It was clean and the beds were very comfy. The breakfast they offer was great. I have stayed here quite a few times and I will stay again. The price point is great especially for what they offer. My kids love the pool and they have a pretty good setup in the work out area. If you need to charge your EV they have a couple in front but they always seem to be blocked by cars that do not need them.

5.0 / 5.0

Sep 2024

This was an enjoyable stay. i would have preferred full room service each day but i later found out you have to request it. With that exception this was an unexpected gem.

5.0 / 5.0

Aug 2024

It was very

5.0 / 5.0

Aug 2024

Parking is close to the entrance. Room was clean, good water pressure.

2.5 / 5.0

Aug 2024

I had no issues with the service and the room was so clean! I had only one night stay so there’s not much else to say but I would stay again!

1.0 / 5.0

Aug 2024

Well, we have stayed here in past, but since covid price is more than previous, quality wasnt what i remember, glu-on soap fell offwall, toilet is good only for children since they are 12" off the floor, difficult even for healthy adult to get off of, i have never seen toilets sitting this low the floor ever, they must have been installed in the 50's.

2.0 / 5.0

Aug 2024

Awesome for the price very outdated. We would stay again. Been this one a few times

1.0 / 5.0

Aug 2024

The room was disgusting. I paid and couldn’t even stay the night. There was brown stuff in the toilet. It smelled like the sewer is backed up, and the air conditioning smelled like mold, there was hair on neatly made sheets, it looks like drug addicts live there, the phone doesn’t work but kept ringing, Horrible experience and I gave away 100 dollars because so couldn’t get my money back.

3.0 / 5.0

Aug 2024

Spent a day during our stay with no running water and also no fees removed from my bill. Walking around the room with socks on and the bottoms were totally black after a few minutes. Room looks clean but is pretty gross.

1.0 / 5.0

Aug 2024

We checked into this hotel while traveling through St. Louis. Upon entering the hotel, it smelled strongly of natural gas or propane. The smell in the room wasn’t quite as bad, but the floor seem to be wet and the whole room was damp, even though we were running our AC. When we woke in the morning, there was no water. We contacted the front desk and we were told there was a water main break and they had no idea when the water would be back on. I asked about a discount or refund and they said they weren’t refunding anyone because it was out of their control. I understand it was out of their control but we had to spend another $120 at another hotel in order to use the bathroom and take a shower. For that reason alone I would NEVER recommend this hotel. The decision to not at least provide a discount is completely greedy on their part.

4.0 / 5.0

Aug 2024

The staff was very friendly and helpful.

2.0 / 5.0

Aug 2024

The bathtub had standing water in it and the whole place smelled musty and like sewage. We were given a new room at 10:30pm.

3.0 / 5.0

Aug 2024

2 pools and a hot tub were advertised, but not present, but still a decent stay.

5.0 / 5.0

Aug 2024

Very convenient.

4.0 / 5.0

Jul 2024

Bfast was good

4.0 / 5.0

Jul 2024

Great check-in experience. Our room was clean and comfortable. Had a great time!

2.5 / 5.0

Jul 2024

We would make this our choice to stay at again.

3.0 / 5.0

Jul 2024

Decent place, just know what you’re getting. I’m probably guilty of being ignorant to the humid damp climate, but this played a role in the sleeping and bedding situation for sure. Always damp and not overly comfortable. Plumbing was suspect with poor water pressure and toilets. Staff was awesome and accommodating. Others from our group not so lucky with their rooms and opted to cancel and rebook at another location nearby.

5.0 / 5.0

Jul 2024

It was clean and everyone was wonderful from the time I walked in to when I checked out. The only thing is when I was trying to sleep there was kids running around in the hallway, but all in all I had a good experience.

5.0 / 5.0

Jul 2024

Cute.

2.0 / 5.0

Jul 2024

The desk person on the night we arrived was fantastic. He joked with us and was very helpful in suggesting some place to eat and warned us about potential dangers we might encounter on one of the excursions we were taking that evening. Can't say much for the desk person the next morning. He never spoke to us and acted like we were bothering him. Not polite at all. No personality. Not the type of person you need greeting people at your front desk.

2.5 / 5.0

Jul 2024

It was great service. Close to everything

1.5 / 5.0

Jul 2024

Staff was wonderful, property itself is pretty rundown. Area around hotel is nice, but corner where hotel is has a lot of homeless people. One of which had to be arrested for harassing guests and throwing his trash everywhere

2.5 / 5.0

Jul 2024

Nice hotel near old town. Convenient to the freeway. Nice breakfast. Nice and clean.

1.0 / 5.0

Jul 2024

Not family friendly when you have a baby. We requested a crib, when the crib was brought in it was broken and had stains all over. We had to go buy a new pack and play from my baby to sleep in. So we were out an extra $80 which was unnecessary. No good place to wash bottles like normal hotel rooms either. Water tastes disgusting and was scared to wash bottles in that water as well. So we had to use distilled water. Room stayed super damp. Also there were four lights and only one worked.

2.0 / 5.0

Jul 2024

Breakfast was good. The room was not clean and updated

5.0 / 5.0

Jun 2024

I love the pool because of the temperature of the water, and I enjoyed the room and food accommodations.

4.0 / 5.0

Jun 2024

The hotel is very serviceable and meets all my needs when on business travel

FAQs

How much does this hotel cost compared to others in Saint Charles?

The average price for a rental in Saint Charles is $136 per night. This rental is $30 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Plus The Charles Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Plus The Charles Hotel. Enjoy the water!

Is Best Western Plus The Charles Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Plus The Charles Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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3star

1 king bed

Pool · Pets allowed · Kitchen or Kitchenette

Experience vacation in Saint Charles with our Hotel, Embassy Suites by Hilton Saint Louis Saint Charles. Enjoy amenities such as Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Best Western Plus The Charles Hotel

Hotel in Saint Charles, MO

Reasons to book

About this hotel

Amenities

Map of Saint Charles, MO

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Best Western Plus The Charles Hotel

Hotel in Saint Charles, MO

Reasons to book

About this hotel

Amenities

Map of Saint Charles, MO

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Saint Charles?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Plus The Charles Hotel pet friendly?

What amenities are available at Best Western Plus The Charles Hotel?

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