Banff Caribou Lodge and Spa

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Couples treatment rooms, spa tub, body treatments, facials

8.6 / 10.0

Excellent(2,443 Ratings)

Hotel in Banff

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

About this hotel

Hotel with a full-service spa, near Banff Lake Louise Tourism Bureau
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Banff

Nearby attractions

Kootenay National Park

22.5 mi

Bow Valley Provincial Park - Kananaskis Country

17.2 mi

Available Rooms

Standard Room, 2 Queen Beds

2 Queen • 300 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Queen Beds

2 Queen • 300 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Corner Suite with Spa Bath

1 King • 500 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 300 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 King Bed

1 King • 300 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Banff Caribou Lodge and Spa

$$$$

8.6 / 10.0

Excellent(2,443 Ratings)

Hotel in Banff

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

About this hotel

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Banff

Nearby attractions

Kootenay National Park

22.5 mi

Bow Valley Provincial Park - Kananaskis Country

17.2 mi

Available Rooms

Standard Room, 2 Queen Beds

2 Queen • 300 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Queen Beds

2 Queen • 300 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Corner Suite with Spa Bath

1 King • 500 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 300 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 King Bed

1 King • 300 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.6 / 10.0

Excellent(2,443 Ratings)

3.0 / 10.0

Dec 2024

Pretty average, place needs some upgrades.

5.0 / 10.0

Dec 2024

Hotel was lovely! Very clean and comfortable. Indoor hot pool is really nice! Underground parking is helpful during the cold months. Not too far from downtown Banff. Front desk staff weren't very friendly but sufficient for check-in and out.

5.0 / 10.0

Nov 2024

Fantastic relaxing trip! Love the hot tub and sauna facilities at this hotel!

4.0 / 10.0

Nov 2024

Long wait for elevators.

5.0 / 10.0

Nov 2024

Excellent on nearly every front. Two factors less than excellent- reception staff efficient but not as friendly or as informative as they could have been. And real shame only one lift working on last two days there.

2.0 / 10.0

Nov 2024

I have stayed at this property many times including holding a number of corporate Christmas party weekends over the years. This will be my last time staying at this property. The property is old and is in serious need of an update. The furniture is beat up, the TV is a Sharp Aquos for heavens sake. (Remember those from 2005) there is no AC and a lack of maintenance is apparant. The elevator was down once again and the one that was working sounded quite rough. Our room this time was on the 4th floor right in front of the hallway pressurization vent for the Make Up Air Unit. All we could smell was the smoke from the fireplace in the lobby being recycled and the howl from the motor (usually a sign of plugged filters) kept me from sleeping for 2 days. Despite all this (I am usually not one to complain about minor things) I am an Expedia VIP member and this hotel provides you with a $15 food credit per room per day. At check in I was told only that I couldn't use it on the last day. We had supper in the Keg on the second night and charged it to the room. Upon receiving my folio the credit was shown as a line item however not applied. When I asked at the desk for it to be applied I was told I could only use $15 of the 2 night credit as the $15 had to be used on the same calender day. No where including on the Expedia website is this disclosed nor in the hotel. This is very disingenuous, and another example of a bait and switch tactic so prevelant among VIP hotels lately.

3.0 / 10.0

Nov 2024

Booked a pet friendly room - asked to pay on arrival. No pet facilities set up in room - had to go back and request from same front of house who appeared disinterested. Not allowed to leave pet in room alone even briefly based on policy. Given that no restaurant or bar will allow dogs inside in Banff this is very difficult to do whilst also enjoying a break away. Room extremely noisy due to location and event going on in the conference room until 2230. We had hoped to get an early night but no luck. Avoid rooms near the stairwell or on the lower floors if you are a light sleeper.

3.0 / 10.0

Nov 2024

Not bad, but unfortunately not that great. The service was great, from the people at the front desk, to room service. Not to sound too picky, but there was chewed gum stuck on the carpet, the door handle on the wardrobe fell off, there was no coffee in the room, there was no conditioner, there were only 3 bath towels, and the room was quite small. It was a superior room, so I wonder what a standard room would look like. The hot tub was really nice, but even with all those issues, I would probably consider staying again for the right price.

4.0 / 10.0

Nov 2024

The staff were amazing. Rooms comfy. Was a nice walk to the downtown area. Lots of local restaurants to visit. Had a weird toilet situation - like if you sat on it, it was too close to the counter...we found it funny. Just had to sit with your left arm up. The only annoyance was the partiers coming back every night at 230 am and we all heard it.

5.0 / 10.0

Nov 2024

The room upgrade was a great touch, with champagne for a birthday. The staff was very friendly and we had a nice stay.

5.0 / 10.0

Nov 2024

Close to downtown. Really liked having The Keg attached. Underground parking was a definite plus!

4.0 / 10.0

Oct 2024

Beautiful hotel. Kind, accomodating staff. the restaurant was so-so, personally thought it was overpriced for the quality. Hottub was very clean and the spa staff were very helpful.

4.0 / 10.0

Oct 2024

Excellent location recommend to friends ect

5.0 / 10.0

Oct 2024

Love this place, it’s clean and the beds were cozy, I slept so well. We visited in mid October and it was rainy and at times snowy and it was nice to open the doors to the balcony and enjoy the crisp air and the sound of the rain. The employees at the front desk were so kind and helpful. We decided on an extra day and I wanted to keep my room and the manager price matched my room to one on a hotel app. They gave me a free daily ticket for the shuttle bus for the three days I was there, not to mention a nice coffee bar everyday in the lobby. There is a wonderful restaurant (the keg) downstairs with the best filet Migñon and salmon around. This place did not disappoint, would stay here again .

5.0 / 10.0

Oct 2024

Really lovely stay! Rooms are a little dated but very comfortable and have everything you need! Spa was really good too. Had an excellent massage. Its about a 15-20 minute walk to the main strip.

5.0 / 10.0

Oct 2024

Nice place great location

5.0 / 10.0

Oct 2024

I had a wonderful stay at this hotel. The front desk service was friendly, and the room was very clean, exceeding my expectations! It would be perfect if the tissue quality were a bit thicker. The hotel offers free shuttle to the town and Banff Gondola, and there's a bus stop right next door, making it very convenient to get around. Overall, we were very satisfied with our experience!

1.0 / 10.0

Oct 2024

We were given a room on what they called the first floor but it was partly underground. The entire floor reeked of the very strong odor of chlorine. I asked for a change of room and was given another room. My question is: Why were we given a room in the dungeon when there were other rooms available in the upper floors? The gentleman who signed us in needs to be trained in customer service. I was standing by the check-in counter for a few minutes and he did not even acknowledged my presence. When I approached the counter, he said he was not ready to assist me. What? He should have said: Good afternoon, I will be able to assist you shortly. Also, the pillows had a funky smell. There was no air conditioning so we opened the windows. The bathroom was clean though. I will not be staying here again. I will also tell my friends to book elsewhere when in Banff.

5.0 / 10.0

Oct 2024

Can’t say enough good things about the staff I interacted with…especially those at the front desk!

3.0 / 10.0

Oct 2024

Full size mattress pad was on a king size bed. Had to call and ask to have the proper size put on so we weren’t sleeping directly on a mattress. The tv didn’t work and there was also no AC. Just a small window that didn’t let in much air at all. Too expensive for what we received.

5.0 / 10.0

Sep 2024

Good location along bus route and easy walk to downtown. Very comfortable accommodations. Enjoyed the gym, hot pool, and spa services.

5.0 / 10.0

Sep 2024

Nice hotel, friendly staff, great facilities. We only stayed for one short night but this hotel is in a good area with lots of food and shopping choices within a 10 minute walk. I just wish I had more time here so I could have gone in the spa. I went in to have a look and it seemed lovely and warm which I can imagine would be lovely in those cold winter months.

5.0 / 10.0

Sep 2024

Very spacious and comfortable room, good storage space in room and in bathroom. Great location for public transportation, excursion pickup, or just walking to town center. Only downside was that Wi-Fi in room was very weak.

5.0 / 10.0

Sep 2024

This hotel was great! The restaurant was yummy, the hot pool was perfect after a long day of hiking and biking. Super close to bus stops but also walkable into the city. Bed and pillows were comfy. No complaints here.

8.0 / 10.0

Sep 2024

The spa was amazing, had a pedicure and a massage. Those services were great and the hot pool is awesome. With the price of the room you’d imagine they give a discount off spa services but no coupons or anything. Beds were comfy.

10.0 / 10.0

Sep 2024

Nice place to live.

4.0 / 10.0

Sep 2024

Good stay, hotel is a little tired but quite ok for a short stay.

10.0 / 10.0

Sep 2024

Such friendly staff. Beautiful lodge and very clean!

10.0 / 10.0

Sep 2024

We had a fantastic stay and can’t wait to go back!

4.0 / 10.0

Sep 2024

Not sure if all the rooms are the same but room 465 was terrible. Very dark, old furniture and the worst part was the toilet was so close to the bathroom cabinet that you are practically sitting on top of the cabinet. Also, the lady who helped us check in was not very pleasant. We would not stay here again.

10.0 / 10.0

Sep 2024

Wonderful staff

10.0 / 10.0

Sep 2024

Very nice hotel. Comfortable, pleasant, clean. Convenient location

10.0 / 10.0

Sep 2024

It’s a little old but excellent location.

6.0 / 10.0

Sep 2024

Location is good. Rooms are small and expensive and bathroom smells like sewer and the faucet in the tub is loose and shower head is dirty

10.0 / 10.0

Sep 2024

Beautiful property! We had a great stay and would definitely stay here again!

6.0 / 10.0

Sep 2024

We stayed for 3 nights, it was a great location and the restaurant for dinner was good. Parking included which was excellent. The standard double room was a good size, the only downfall was cooling options. It was a warm few days, no a/c and with the window wide open it still didn’t cool down. Overall, good stay, walking distance (10 mins) to the mains area, we would stay again.

10.0 / 10.0

Aug 2024

Excellent stay

6.0 / 10.0

Aug 2024

No A/C. Rooms quite small. Otherwise everything was really good.

10.0 / 10.0

Aug 2024

Went the for 1 night with my sisters. Had a great stay. Needed some extra towels and the housekeeping lady I seen in the hallway was so sweet. She went and got what we needed in about 5 mins. Front desk staff were also very informative. Would stay again.

2.0 / 10.0

Aug 2024

We should bave read the reviews as they are all accurate; NO AC, a little noisy fan is in the room, cant sleep good as the room was hot. Needing upgrades, old decors, table, chairs and even the tv seems like a 10 year old one. We will not book here anymore, for that pricy rate should not be- uncomfortable hotel room. The one thing is true- staff are great!

FAQs

How much does this hotel cost compared to others in Banff?

The average price for a rental in Banff is $151 per night. This rental is $33 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Banff Caribou Lodge and Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Banff Caribou Lodge and Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Banff Caribou Lodge and Spa?

We found 7 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, laundry, and hot tub or spa.

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Banff Caribou Lodge and Spa

Hotel in Banff

Reasons to book

About this hotel

Amenities

Map of Banff

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Corner Suite with Spa Bath

Standard Room, 1 King Bed

Superior Room, 1 King Bed

Banff Caribou Lodge and Spa

Hotel in Banff

Reasons to book

About this hotel

Amenities

Map of Banff

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Corner Suite with Spa Bath

Standard Room, 1 King Bed

Superior Room, 1 King Bed

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Banff?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Banff Caribou Lodge and Spa pet friendly?

What amenities are available at Banff Caribou Lodge and Spa?

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