The Elk & Avenue Hotel
Hotel in Banff
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Hotel with a sauna, steps from Banff Lake Louise Tourism Bureau
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a spa tub, and self parking.
Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
Recreational amenities at the hotel include a spa tub and a sauna.
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a spa tub, and self parking.
Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include a spa tub and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Map of Banff
Available Rooms
Standard Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed (Pet Friendly)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds Pet Friendly
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Loft
2 Queen • 1 Sofa
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
4.0 / 10.0
We were disappointed to learn on check in that the hot tub was closed due to renovation. An offer of the use of the Hot Springs was given and we took the voucher. Hot springs were a 10 minute drive away. On arrival we were surprised to see it was closed (early due to a staff function). We headed down the very icy road back to the hotel. The television in our room wasn’t working. Someone came to look at it fairly quickly but was unable to get it working. We were moved to another room. Whilst we had some inconveniences the manager rectified the situation swiftly.
4.0 / 10.0
Good location and excellent restaurant on the premises. Main lobby bathroom was under renovations as well as hot tub.
Room was very hot and even when turning down heat was still hot, so not sure if thermostat worked
4.0 / 10.0
Couldn’t get the shower head to work.
5.0 / 10.0
Very clean hotel and friendly staff. Reaaly enjoyed the Farm and Gire restaurant.
5.0 / 10.0
Great spot in the middle of Banff downtown. Close to everything.
4.0 / 10.0
Safety - The girl at front desk was nice and helpful, but when I checked in she loudly announced my room number while simultaneously holding up a paper with number written on it for anyone to see. There were men standing directly behind me and beside me at the time.
Crime against women who travel solo has reason and much due to incidents like this.
I simply hope the hotel educates employees on proper safety precautions.
Room - There was a large structural beam that covered all of my one and only window.
5.0 / 10.0
Check in was a breeze. Parking, like almost all parking in Banff is tough. The spots are small and vehicles are rarely small. The elevators were fast and the room was fantastic. The coffee shop and the restaurant were both fabulous. I will stay again for sure.
5.0 / 10.0
Very good stay. Hotel was in excellent condition and in an excellent location. Shirley at reception was very helpful. Limited head room in the parking garage (6'1") and our pick up truck was too tall. We were given a parking spot right behind the hotel - good location. Shirley also upgraded our room - moving from pet friendly first floor to room on second floor. Restaurant is very good although quite expensive
5.0 / 10.0
Our stay was wonderful. Squeaky clean room and bathroom, very comfortable bed, good amenities. The very best, however, was the service the concierge, Matthew, offered us. He personally helped to ameliorate the frustrating situation created when our bus service, Rider, abandoned us in a small mountain town with no transportation services during a snowstorm. Matthew so kindly reworked our reservation without taking advantage of our situation. When we did arrive in Banff, we had an easy check-in to a lovely and comfortable room.
4.0 / 10.0
After check in we went to go to the hot tub to find out it was closed since July. This was not communicated on the Hotels.com booking. 100% of the reason we pick a hotel is to use the hot tub for medical reasons. Had I known the hot tub was closed I would have stayed at a different hotel. The carpets are filthy, there was something smeared on the bathroom door and overall the rooms are rundown and need an update. Lobby area is very clean and updated
3.0 / 10.0
Location is good, service was good. Rooms are is tired and in need of updating and maintenance. Hottub being unavailable due to renno was disappointing.
4.0 / 10.0
Hotel is on a great location. Lovely room with a great view of Banff and the mountains, Nespresso machine and a fridge which were unexpected, wonderful shower.
Only downside were the trains passing nearby during the night blowing their horns but that wasn't the hotels fault.
5.0 / 10.0
When a room is white you can really notice the imperfections. Water stains on the roof, shoddy replacement of wallpaper on the stairs, etc.
5.0 / 10.0
The location of this hotel is perfect and the staff were incredible. It feels warm and cozy but still bustling and exciting. No issues with the room, cleanliness, functionality, or anything else. We will definitely be back.
10.0 / 10.0
We had a very pleasant stay at the Elk! Loved how convenient it was to shopping and dining!
10.0 / 10.0
The room was spacious, the first floor was convenient, the food was good the staff was very helpful. The price for the room was reasonable.
10.0 / 10.0
Very friendly and helpful staff. Great central walkable location
5.0 / 10.0
Elk and Avenue is a nice hotel in downtown Banff. It is an easy walk to the shopping area and local restaurants. Public transportation is close by and indoor parking is easy and protected.
4.0 / 10.0
it's a nice stay.we were satisfied with the service, the hotel is big, rooms are nice, underground parking is safe.
8.0 / 10.0
The hotel restaurant was the best in town for us: Farm & Fire.
10.0 / 10.0
The staff is very kind.
10.0 / 10.0
Great property and great location! We will Forsure stay again!
10.0 / 10.0
The hotel was perfectly nestled in the heart of Banff. Indoor parking included. The Farm and Fire restaurant in the hotel is delicious for dinner as well as breakfast. Room was beautiful with gogeous views of the mountains. Grocery and pharmacy across the street and walking distance to pretty much everything around. Amazing experience even though hot tub was closed for construction. Staff was curteous and very helpful.
10.0 / 10.0
nice location
10.0 / 10.0
Excellent staffs, hotel is very nice and clean.
10.0 / 10.0
Perfect location
6.0 / 10.0
At night, the noise from the air conditioning unit or the mechanical room was very loud. It was noticeable, and I found earplugs provided in the room, which suggests that the noise might be a known issue
3.0 / 10.0
We feel king room was assigned because of using third party. Other king rooms on end were much larger. Room was small and a poor layout with a column in space and medium size tv too long for wall it was on. Bathroom was clean and decent size and newer tile.
10.0 / 10.0
Very easy to go everywhere. But you can heard every door closing very strong at 6:30 am very noisy
5.0 / 10.0
Staff are very nice and helpful. Location is super convenient. It is just across street from the public transportation to the Gondola that you can use your Gondola booking ticket to ride free there. And there are some other routes as well. Many shopping and restaurants around the hotel. Its parking facility is the best for customers. Will stay again when visit back.
6.0 / 10.0
Great location. Great staff But it's undergoing renovation so lot of noise from early morning.
10.0 / 10.0
Very nice rooms, walking distance to all local activities and transportation
8.0 / 10.0
Great location. Clean.
8.0 / 10.0
It was a pleasant stay in general. The only things missing are a breakfast and swimming pool and that is why I gave a 4 instead of a 5.
8.0 / 10.0
It was amazing!
10.0 / 10.0
Great place to stay
6.0 / 10.0
I really wanted to love my stay at the Elk Avenue and for the most part, it was wonderful with the exception of our room.
Parking was easy, the staff was very helpful throughout check in and even printed our park pass out for us and delivered it to our room.
The issue we had was with the air conditioner in our room. It was broken upon arrival, we were not notified as it seems they had found a fix. The solution to this was apparently to put a portable AC in our room which vented out the window. The issue is that in order to vent out the window, the window had to be open the entire time. The open portion was covered with clear plastic and foil taped in place. Our room did back up to some kind of machinery and a wall but I was still pretty hesitant to both stay and leave my belongings in the room. The hotel was booked throughout our stay so changing wasn’t an option.
5.0 / 10.0
excellent hotel and exceptional staff! great location, great bed and linens !!
5.0 / 10.0
Everything about this hotel was perfect. Beautiful rooms, comfortable beds, helpful front desk and nice easy parking.
8.0 / 10.0
Great location! Dated facility
FAQs
How much does this hotel cost compared to others in Banff?
The average price for a rental in Banff is $151 per night. This rental is $34 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Elk & Avenue Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Elk & Avenue Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Elk & Avenue Hotel?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and hot tub or spa.
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