Extended Stay America Select Suites Richmond Innsbrook
3.2
Average(591 Reviews)Hotel in Three Chopt, VA
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Suburban hotel in Glen Allen with free parking
This smoke-free hotel features a fitness center, conference space, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, barbecue grills, and a TV in a common area are onsite.
Weekly housekeeping is available.
Extended Stay America Select Suites Richmond Innsbrook offers 92 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.
Recreational amenities at the hotel include a fitness center.
This smoke-free hotel features a fitness center, conference space, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, barbecue grills, and a TV in a common area are onsite.
Weekly housekeeping is available.
Extended Stay America Select Suites Richmond Innsbrook offers 92 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.
This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Three Chopt, VA
Available Rooms
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
1 Queen • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Queen Beds, Non Smoking
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Studio, Multiple Beds, Non Smoking
2 Queen • 1 Sofa
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.2
Average(591 Reviews)3.2
The room had a kitchen, if you wanted pots you had to pay for it, trash in the halls, they would've give you fresh linen or wash clothes or towel unless you pay for it.You had to take out your on trash. It smells.
3.2
Inside of the lobby is not welcoming at all. Very sterile and outdated. You can tell people live there so people would be sitting outside. During my stay, kids were out roaming the halls. Again, the place is outdated. The bed was clean. The kitchen....outdated. what can I expect for the price.
3.2
Terrible
3.2
Awesome service, front desk lady is great. Also above and beyond
3.2
Sketchy
3.2
Good
3.2
Things were a mess...holes in walls..no real lobby..
3.2
: it was a good stay but the smell of a fire had me on edge a little.
3.2
Staffs are very welcoming. Room is clean and bed is comfortable.
3.2
Not a good place to stay, seemed more like a housing project. I booked a room for me, husband, disabled son, and mother in law. The room i booked was 2 double beds and sofa bed. There were 2 towels in the room and we needed sheets for sofa bed so i went to front desk to get sheets and one more towel and i was charged for sheets and towels, he said i could pay at checkout. Also there was a big sign in lobby saying about the hot breakfast offered so i asked where breakfast was in morning and was told there isn't breakfast there. I pointed to the sign and the clerk just walked away. Checkout was by 11am next morning and we wanted to leave earlier but metal door down at office counter and no one even available by phone until after 10am.was afraid what kind of fees would be added to my bill for not paying for sheets. Worst overnight experience ever, and will never stay at another extended stay again
3.2
I liked that it was off of a main road so it was easy to travel and find while driving around the area. Very kind staff and helpful with finding the way around the building
3.2
Waited ten minutes before someone was at front desk.
3.2
Cleanliness is definitely a issue, the music has been loud from the other guest adjacent to the room, the room above the children stomping or running until 9pm -10pm every night, the wandering of guest or non guest like they are on drugs, the smell of weed when you come in the door, the staff has been great at the desk but definitely there is a issue with housekeeping and maintenance, you only get 2 towels for 4 people, very out dated stove hardly works, dishwasher does not work, the phone and internet service is horrible, thankful though while we need it but would not recommend.
3.2
Good place to stay for a cheaper price
3.2
This stay was not up to par. My family and I were not satisfied with our stay or room at all! They did not have our room that was reserved a month in advance and the alternative room that was given was ok, but it was not clean what so ever. Both bathrooms were disgusting when it came to the bed sheets and the bathroom. We had to buy our own cleaning supplies to clean and it still was not clean even after that. Bugs were very much present and because we had a 3 month old with us we did not complete our stay. The atmosphere did smell clean and the people around the hotel gave the wrong impression of what kind of hotel it was. I am not the type of person who gives reviews like this, but this hotel was NOT suitable for even a 2 night stay!
3.2
Upon arriving there was very limited staff(1 person), so we had to wait 5-10 minutes to start checking in. Then the system went down and it took longer. When the person asked if we would like to see the room first...that should have been where the journey ended. We inspected the room and it had damp, sticky floors and the air was very stuffy due to the ventilation not being on. We checked in, went to our event and then returned late and our keycards would not get us in the hotel door. We were stuck outside with another guest at night. I was able to find another door, but this only worked because it happened to be propped open!(unsafe #2). Our floors were still damp even with air on and the whole hotel reeked of weed. Then when inspecting the beds for bedbugs/cleanliness I found 2 fleas, and a few midges(biting sand fleas or gnats). There were also numerous stains on the linens and mattresses. Thankfully we only live 1.5 hours away. We had only gotten a room so we didnt have to drive home after midnight, but we did because it was the better option than staying at the hotel.
3.2
First floor had bed bugs
Second floor had roaches
Third floor smelled like mold? But the staff was wonderful!!! Very nice and helped out where they could
3.2
I left that terrible room
3.2
Desk lady was very nice. Entire hotel smelled of cigarettes. Room was a very nice room honestly but the beds were very uncomfortable. The sofa pullout bed was in very poor and dirty Condition
3.2
Friendly staffs
3.2
When we got there , it was not clean and the hallways smelled really bad , and when she took us too the room the room looked alright until we turned everything off and there was a couple roaches crawling around , no sheets for sofa bed and no one in front desk to complain to at night or in morning , wouldn’t recommend to anyone , people were dealing drugs outside , everytime we walked out for anything definitely not worth the money to stay here
3.2
We arrived at this property and no one was at the front desk. There was a sign that said they were away helping another guest and to use the courtesy phone located outside and dial 0 for faster service. After 3-5 mins of no one there we called. No answer. Finally a very nice lady came in, checked us in, and we went to check out the room. We walked in to smells, the arm of the pull out couch we would need to use was destroyed and roaches were scurrying across the floor. We left immediately!!!! The lady processed a refund, with no issue. Very gross. Would not recommend.
3.2
The shelf fell on my foot as soon as i placed my hat box on it. There was a dirty sock inside of the fold out sofa. Roaches in the hallwas. Got a refund and was gone.
3.2
Beds we're really hard, shower head had tape around it, room smell like mold. Black Mold was in the bathroom. Broken furniture. Bugs, odor from the sink.
I am surprised hotels.com shows this hotel. They should not be showing this one.
3.2
left within 2 hours kitchen and bathroom were full of roaches and sticky to walk on wasted money coming here worst and most gross place I've have ever been
3.2
The manager is great, she is so sweet and understanding!
3.2
Woke up with bed bug bites.Gangs of children run unsupervised yelling and screaming all over the hotel. Yelling and shouting is frequent during the day time. The entire hotel is disgusting and carries ann odd urine smell, which I assume is ammonia they use to clean hopefully. DO NOT STAY AT THIS HOTEL.
3.2
Bad smell in the room, bathroom was dirty, furniture very beat up, and just the bare minimum of supplies; kitchen completely empty. Not what we expected.
3.2
C
3.2
Room had windows open....took me a while to figure out why the heat was struggling to keep up.
Common areas very dirt and with foul smell.
Charged for Internet that was very slow and intermittent.
3.2
Awesome
3.2
The people always make the place for me, and the people here are great!!
3.2
Called me at 8 pm said there were no rooms after I booked it. Took almost 3 hours to fix it and find another place
3.2
Great people on board over there
3.2
Roaches were everywhere in the room sheets and pillow cases were dirty upon arrival all in all horrible experience..
3.2
: I like that it's inside rooms. : door lock on the main entrance needs fixing I didn't have to use the card and I was told I had to use the card for entry (af)ter ~ 10-p.m.!
3.2
I reserve for two nights, and when I arrived at 11 PM the desk was closed and I never was able to check in. The next day Expedia communicated with them to help me get my refund. I am still waiting. They end up still charging me, even though I never stayed. Lots of activity in the parking lot as well.
3.2
The room was not properly cleaned. The carpet had stains all over the floor. The towel rack was broken. I couldn't switch rooms because they didn't have any two bedrooms available.
3.2
The pictures are NOT what this place looks like!! It is FILTHY and the smell of smoke is nauseating. There were holes in the couch, graffiti on the wall, the sink faucet was hard to turn on because it wasn’t mounted. This is NOT the place in the photos.
3.2
Dirty, smelly, old
Cockroaches...ugh
FAQs
How much does this hotel cost compared to others in Three Chopt?
The average price for a rental in Three Chopt is $111 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Select Suites Richmond Innsbrook. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Select Suites Richmond Innsbrook pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Select Suites Richmond Innsbrook?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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