Hotel Pullman Bordeaux Lac
Hotel in Bordeaux
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Winery hotel connected to the convention center in Quartier du Lac with a fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Housekeeping is available on request.
Hotel Pullman Bordeaux Lac offers 166 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels and pay movies.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Housekeeping is available on request.
Hotel Pullman Bordeaux Lac offers 166 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels and pay movies.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of Bordeaux
Available Rooms
Deluxe Room, 1 Double Bed, Lake View
1 Double • 312 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed (Lounge)
1 King • 484 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed
1 King • 312 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Family Room, Multiple Beds (Superieure)
1 Double • 2 Single • 312 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed
1 King • 312 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
10.0
beautiful
4.0
The rooms were to a smart and good standard. The swimming pool was unsafe with only one set of stairs into it which were coming away from the floor. On check-in we were told the time for breakfast and were given the impression it was included only to then be charged EUR 25 per person per day. It was not worth that value. Knowledge of the reception staff wasn't great either.
5.0
We had broken down whilst trying here and our camper needed to be repatriated and the staff were excellent. They went the extra mile to help in any way they could
1.0
Tired old business hotel. Depressing bilious green stained carpet and decor. Old bathroom with leaking shower and no surface to put toiletries on. Staff incompetent and took two card details. Charged the wrong card despite saying they would charge the other one. Charged for so called secure parking that wasn’t secure as anyone could get in and out as the barrier was automatic. We said we didn’t want breakfast but they tried to charge us for it anyway.. Horrible location, area felt very run down and unloved. A big mistake.
6.0
Tv wasn't working, breakfast buffet too expensive, one of the waitresses in the nightshift has a really bad attitude.
3.0
Good : central Bordeaux very accessible by tram.
Pool area and bar nice as is room all as would expect at this price level .
Bad: Being asked for a 1400 Euro deposit on arrival for a 700 euro stay. When challenged we were told that the receptionist had put on too much and that it should be the cost of the room plus 100 euros a day though not to worry as this was only an authorisation and that the money wouldn't have been taken. On leaving we paid the bill owing. A couple of days later on checking the credit card it showed both the 1400 deposit and the 700. We enquired and then was told it was our credit card providers fault as they had cancelled the preauthorisation when we left. Whilst we are chasing this up - we feel that it is very presumptive of this hotel to take so much even if it is only 100 euros a day as soon as you arrive .
If they feel the clientele are likely to do a runner - why not just charge the room rate and one flat charge of 100 euros . The cost of breakfast and dinner are quite expensive if not doing the lunchtime special and it is most unlikely that someone will take all their meals there during a 4 day stay!!
Other niggles were lack of minibar/fridge in rooms on 4th floor and we struggled with the safe .
4.0
Sovesofaen var liten og noe ukomfortabel.
Stor seng, gode dyner.
Bra service
8.0
The hotel main reception and bar area is nice, with modern decor. The staff were also very friendly. The room had nice decor and very spacious and there was minimal noise from other guests. It was excellent that the hotel has a water tap offering filtered water (including sparkling) to refill.
The only minor issue was the shower head did not work properly as half of the nozzles appeared to be blocked. Also, we got to our room and 10 minutes later the service maids were knocking on seeing if we needed the room clean which I thought was strange & even with the do not disturb sign they knocked on.
The property is conveniently located with a tram stop right across the road. The tram journey towards central takes 20-30 mins depending on where you get off so easy. Although, going to the centre it begins quiet but more towards the centre it can get very busy and on the way back can also be standing room only.
The hotel is also right near the lake and it is a nice walk around the lake.
3.0
The fitness /gym was in bad condition and very old.. only 1 mill, 1 bike and 1 ellipse …
Thats all☹️😳
8.0
Good hotel, some confusion at the breakfast.
Room carpets were "messy", not saying they were not clean but there were some brown stains here and there... suspicious.
10.0
Cool
8.0
Close to the tram station.
8.0
Hotel Pullman is close to the wine museum. It is not so far away from driving to vineyards. The front desk staff are kind and helpful. They have a great parking lot which is not usually available in many hotels in France.
2.0
There was no spa - although it is included in Hotels.com description.
Only good thing about this hotel was that it was right outside the tram stop and the ring road, so very easy to get into the city by tram; and away from the city by car.
There were 2 (false) fire alarms from 7.15am on Saturday. The receptionist, when asked, said they were due to a new cleaner but didn't even apologise for the early wake up.
No information in rooms, or on TV, about hotel, just a QR code which pointed to very limited info.
Didn't have breakfast in hotel as it was 20.50 euros.
5.0
Staff were lovely. Room was great. Pool was great. Good lovely. Would definitely staff again.
10.0
Hotel staff was very accommodating. Room was very nice & spacious with a good view of the lake. Nice location on the outskirt of Bordeaux. Would recommend.
5.0
A very enjoyable stay.
- very comfortable rooms.
- modern, clean and well appointed lobby/bar.
- fantastically helpful and friendly staff.
- convenient location next to tram stop and bike rental.
We will visit again for sure.
10.0
Friendly and helpful staff, nice lobby and swimming pool, great location and easy connectivity to the city centre.
10.0
NB Stay was Sat 9th Jul to Mon 11 Jul. Lovely setting in Bordeaux Lac. Room was excellent with Lac view. Tramstop outside was so convenient. Swimming pool area was great. Would love to stay again.
6.0
When booking, I asked for 2 beds and got 1 bed. I had to ask them to change the room. I wanted to take a shower when i got to the room, but there was no body wash/ soap. I had to ask the front desk for soap. There was a convenient nespresso machine and tea kettle in the room. But there were no cups in the room to drink it. When i asked the front desk for cups, they told me could not help me and advised me to ask the hotel restaurant for a cup which i thought was strange. Why should i have to go fetch items that should already be in my room? Thats their job. The hotel looks nice in the lobby and the rooms were clean. But the carpeting in the halls needed vacuuming. Rooms were quiet.The train was conveniently located across the street. Pool was nice. Dinner in the restaurant was bland and mediocre, but the servers were nice. Breakfast was good but overpriced. There were few food options in the neighborhood and not too many other conveniences like a grocery, pharmacy, or convenience stores.
3.0
Very Corporate, out of Bordeaux - not much around, but good tram link to City
8.0
Breakfast too expensive. The rest ok
5.0
The hotel was beautiful and clean, with attentive staff and a lovely swimming pool. There’s a metro right outside, linking you directly to the city centre. There’s also bike rental right outside, for a great ride around the lake. Perfect!
5.0
Amazing
8.0
A room does not prepare a tooth brush. This is only a negative point.
3.0
In a hotel of this price level, I thought it bizarre for the management to close the bar at 12 on a Saturday night when it was still very busy. I've come to expect the strange in customer focus in France but what type of business sense does this make? It appears the unions are still holding the whip hand in the 21st century!
2.0
Great breakfast!
4.0
Reasonable price & clean room. Easy to take public transportation to central of city
5.0
I've stayed at this hotel several times, ideal if heading north when arriving late at the airport as the hotel is only 20mins away.
Easy parking, large hotel with good sized rooms.
Only down side is that the restaurant isnt open late but you have the option of room service.
4.0
Swimming pool is good and open 8:00-23:00. Good food in the restaurant, very good breakfast.
3.0
Genrally the staff on reception and in the bar and restaurant were good, however, house keeping is bery poor. One day our room was not touched when we got back at 9 pm. Other days there was dirty bed linen and a cleaning bottle left in our room + no replacement paper cups. I did ask the chamber maid but she siad they had run out 3 days running.Breakfast was good but ran out of cooked, pastries and melon on 3 days.
2.0
Went there because of concert near by, staff was overwhelmed by the busy hotel, rooms were not ready on time, bar and restaurant staff running around like headless chickens.
Maybe more suited for business travelers.
2.0
We got a very hot week in France with temperatures of more than 40o C and the air conditioning in the room would not go cold enough. We required a service maintenance, they did but nothing changed. We change the room and nothing changed. We spent 3 nights sleeping very bad because the room was very hot. I am sure the hotel was doing some kind of block down for the air conditioning in the rooms , because in the other hand, the lobby of the hotel was always good and cold.
4.0
We liked our room. It was roomy. The front desk was really friendly and outgoing. There was available parking which is a plus. The hotel is also dark and drab in the hall and lobby. They need to brighten it up a bit. The pool had a weird gate that was hard to open. The bartender didn’t seem to know what a vodka martini was and I had to google and show her the recipe and it was still incorrect. She didn’t follow the measurements. The location is far from the city center. We liked the pool. The buffet was not good for us. We like veggies and less carbs. It was very carb loaded! They did have soy milk for me.
3.0
Breakfast superb. First room a/c not working, window would not close tightly letting more hot air in. Kindly given a room across hall with working a/c. No offer to move luggage. Overall, property beginning to look a bit worn.
2.0
Location is isolated and when faced with a very restricted hotel dinner menu, we had to resort to driving and finding somewhere to eat. Public toilets were dirty and the pool area looks tired and needs a refurbishment.
2.0
good bed,
very good free and fast wifi in rooms
excellent breakfast buffet for european taste
5.0
Great hotel lovely staff and very close to the easy to use tram systemOnly negative are the bar prices and the cost for a breakfast we paid €26 each for Breakfast which definitely wasnt worth it wish we had realised as we would have gone into town and eaten.
1.0
Had a terrible experience at the Pullman. The air conditioner in the room could not cool the room. The hotel staff examined it and could not do anything about it. Requested a fan at three different times so we could sleep at night. All requests were ignored. We could not get much sleep. The room smelled. Towels were old and torn. Instead of replacing it, housekeeping just folded the same towel. Clothes hangers were broken/fell off the rod; asked for replacement but nothing was done. At checkout discussed all these issues with two people at the reception. They took my email and said the manager will contact me. Have never heard back from them.This was a total waste of our money and ruined the tale end of our vacation. It was a big mistake to book this hotel through Expedia. Since the room was already paid for, we did not have other recourse.
3.0
The hotel is about 15 mins outside the city with great tram links. Facilities are good and the room was excellent. Check in service was very good however the restaurant/ bar staff let the hotel down. Whether they were understaffed it was difficult to tell . They often forgot your drinks order and came back some time later to check what you’d ordered. Similarly in the restaurant the waiter took some time to take our order double checked it and my husband then received a completely different dish. By this time we were very hungry so he just ate it. He also ordered some fries with his meal these didn’t arrive at all.
FAQs
How much does this hotel cost compared to others in Bordeaux?
The average price for a rental in Bordeaux is $115 per night. This rental is $19 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Pullman Bordeaux Lac. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Pullman Bordeaux Lac. Enjoy the water!
Is Hotel Pullman Bordeaux Lac pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Pullman Bordeaux Lac?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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