SureStay Hotel by Best Western Helen Downtown

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Combined shower/tub, hydromassage showerhead, free toiletries

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

8.4

Excellent(1,006 Reviews)

Hotel in Helen, GA

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Helen with free breakfast and a 24-hour front desk
This hotel features an indoor pool, coffee/tea in a common area, and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a refrigerator in a common area, a 24-hour front desk, and a convenience store are onsite.
Housekeeping is available on request.
SureStay Hotel by Best Western Helen Downtown offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Map of Helen, GA

Nearby attractions

Currahee Military Museum

23.9 mi

Sautee Nacoochee Cultural Center

3 mi

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Accessible, Bathtub

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

SureStay Hotel by Best Western Helen Downtown

$$$$

8.4

Excellent(1,006 Reviews)

Hotel in Helen, GA

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Map of Helen, GA

Nearby attractions

Currahee Military Museum

23.9 mi

Sautee Nacoochee Cultural Center

3 mi

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Accessible, Bathtub

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

8.4

Excellent(1,006 Reviews)

5.0

Dec 2024

Staff was wonderful. Accommodations were good. Room was clean. Right in the middle of where we needed to be. Everything was within a 5-10 minute walk. Didn’t drive anywhere, which is great because traffic got heavy during the day and through the evening hours. Provided breakfast was ok. Cereal, oatmeal, yogurt, coffee and tea. We were there to try the local restaurants, so breakfast wasn’t a big thing for us. Staff was very welcoming. Would definitely stay again.

5.0

Nov 2024

Great location. Walked to everything. Comfortable AMA good service

4.0

Nov 2024

Great visit , customer service was the best ! Needs a little update but we would stay there again!

5.0

Nov 2024

Mary at Front desk checked us in, she provided friendly and excelent customer service, she was great. Hotel location is perfect walking distance to everything. The room and over all the hotel is very clean, beds and pillows are confortable. Will stay there again.

5.0

Nov 2024

Front desk service was great, she made sure to show me my room number rather than speak it out loud as there were others in the vicinity. Room was clean, bed was comfy, shower was nice. The tv remote didn’t work great and the AC was difficult to get going.

5.0

Oct 2024

Our stay was awesome! The room was very clean, everything is walking distance, continental breakfast hit the spot.

4.0

Oct 2024

The price was a little high, as are all prices in Helen. Room was generally clean but bathroom could use a refresh. The sink was a standard bathroom resin sink that had worn through the hard coating. Had been repaired with paint and looked terrible. The tub had loads of mould & mildew in the grout lines. I forgot to request a first floor room at booking and hotel could not accommodate request at check-in. Web page says "free breakfast" which turned out to be a very modest continental breakfast. On the plus side, the location was good and the staff was cheerful and helpful. Will probably not go back to Helen.

5.0

Oct 2024

Very convenient to everything. We walked everywhere.

5.0

Oct 2024

The place was very good for the price. The indoor pool room was a fascination for my 7yr old son. The only thing is the handicappped room had a metal projection from the side of the bed that hurt my foot so bad the night of our stay that I had to lay down. I spoke with a repair man passing as we left and he said he would take care of it. Otherwise nice stay.

5.0

Oct 2024

Excellent location. Can walk anywhere downtown. The hotel is newly renovated, so it's like new inside.

10.0

Sep 2024

Safe and quiet, clean, convenient breakfast, easy parking and also walkable to a lot of the attractions.

6.0

Sep 2024

Staff were wonderful. Breakfast is nice. Not a warm breakfast but grab and go items that are more than enough to get your day started. The facility is very clean but just simply old. The bed gets a zero star and we woke up with back aches each day. So it’s nice to have the great staff. Just needs updates and most definitely new beds.

10.0

Sep 2024

Pros: This is a perfect location for an affordable stay in Helen. Walkable in all directions to anything you want to do. The room was clean, beds comfortable. The staff was great. The continental breakfast was great. Cons: the lighting in the bathroom sink area is very, very dim. There is no full length mirror. So getting ready for your day is a challenge. We ended up with a room that was an adjoining room. The first two nights no one was in the other room, but night three a man with a cough condition stayed and it sounded like he was in the room with us. So keep that in mind for privacy and comfort. Not good sound buffer between rooms.

10.0

Sep 2024

Room was very clean and comfortable. Very spacious.

10.0

Sep 2024

Nice and clean

10.0

Aug 2024

Clean, friendly, walkable to town, nice pool, nice parking

4.0

Aug 2024

Eveyone that worked there was very friendly and had good knowledge of things to do around the area.

8.0

Aug 2024

I didn’t spend a lot of time at the property. It seemed clean and nice. It would have been nice to know that the breakfast didn’t include anything hot.

3.0

Aug 2024

This hotel is in major need of an upgrade. The pictures online are quite deceiving. I was thankful we were only staying for a night, for had this been part of a longer trip I would have changed my reservations to someplace else.

10.0

Aug 2024

Loved the staff and location- we will be back

10.0

Aug 2024

This hotel is in the perfect location. Operated by locals with very friendly staff. Even had large, name brand shampoo, body wash, conditioner, lotion and hand wash for your use. My wife was ecstatic. Will be staying again. It's an older hotel but upgraded. The newer hotels are not located near everything.

10.0

Aug 2024

Nice place

4.0

Aug 2024

Ok place

5.0

Aug 2024

The hotel was conveniently located. Downtown Helen was just down the street. The person at the desk was very helpful and polite. She gave us pointers of what to see and told the history of the town

5.0

Aug 2024

We absolutely love Helen, GA. We decided to stay there for our 1st anniversary. We rode in on our motorcycle, with that, made for a long ride. We arrived couple hours earlier than the posted check in time. The clerk said she had a room that wasn't used the day before so we could check in to that room. Plus let us do a late check out. She was very friendly and helpful. The night clerk was just as friendly and helpful. Usually we have crappy service by young people that seem to think customers are bothering them. Not here. We plan to book here when we come back.

8.0

Aug 2024

Staff was really nice, all walkable which is awesome. Property / rooms are older but clean.

10.0

Aug 2024

Hotel was decent, older property but updated. Breakfast is cold continental but still good options. Great location, walkable to everything.

10.0

Aug 2024

Check in was quick and the staff was excellent. Knowledgable of the area and very helpful with dining suggestions. The room was nice and clean as well as the pool.

5.0

Jul 2024

Very comfortable bed. Great price for location. Clean room

8.0

Jul 2024

Hotel is conveniently located. Clean and quiet. The lady working the morning front desk was very nice and helpful. Had some issues getting the tv to work but got with the night attendant and got a different remote.

8.0

Jul 2024

The hotel was perfectly located, rooms were very clean, staff was very friendly, nice and ready to assist 24 hrs!! They even called and asked how our rooms were that first evening which was impressive. Breakfast was good not great but acceptable. My only 2 complaints was one of the beds was very hard and uncomfortable. Also, our room key card kept deactivating. Numerous times we had to go to the office to get it corrected, although they were nice about it, it was terribly frustrating. That definitely needs to be addressed

4.0

Jul 2024

Could use deep cleaning & some upgrades.. also they should a slip resistant mat in the tub

10.0

Jul 2024

Within walking distance of Main Street. Clean and friendly staff. Enjoyed our stay!

10.0

Jul 2024

I really loved the room, proximity to downtown Helen and a very clean pool.

5.0

Jul 2024

Great location and just right

6.0

Jul 2024

The beds were uncomfortable. The towels were paper thin and it took too long for them to bring us extras. The pool was. Loses for most of our stay cause they were trying to figure out the chemicals. The area is beautiful. The property was convenient to everything. They didn’t have an elevator so be prepared to walk steps.

4.0

Jul 2024

The place is near the downtown. ‘‘Twas convenient. The room is clean.

4.0

Jul 2024

Large gap under the door and on one side..No elevator.NOT Best Western!!

4.0

Jul 2024

The owner of this motel should have to spend a few night in this room. The AC would not remove the humidity. The bedding was so humid that it felt soggy. The owners know there are issues with the system but continue to rent the rooms and ignore the issue. I would sleep in my car before renting a room at this place again. Best Western should visit this placce again, or read some of the reviews.

2.0

Jul 2024

The room and hotel itself was very nice and comfortable. Clean towels, clean sheets, clean bathroom with an awesome bathtub. My problem was with the hotel not having any internet AND the entire door handle came off the door. I had to wake my husband at midnight to help me get it back on ( which would come off every time door was opened) We have a family Verizon plan but in the hotel was zero service and front desk said that it has been down a while and did not know when it would be back up. Not fun with a teenager and no internet. I do wish I had at least known and I could have brought a hotspot at least. I paid way more than I usually pay for a night and just a little disappointed about the stay.

FAQs

How much does this hotel cost compared to others in Helen?

The average price for a rental in Helen is $239 per night. This rental is $126 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at SureStay Hotel by Best Western Helen Downtown. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at SureStay Hotel by Best Western Helen Downtown. Enjoy the water!

Is SureStay Hotel by Best Western Helen Downtown pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at SureStay Hotel by Best Western Helen Downtown?

We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Excellent(646 Reviews)

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SureStay Hotel by Best Western Helen Downtown

Hotel in Helen, GA

Reasons to book

About this hotel

Amenities

Map of Helen, GA

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 2 Double Beds, Accessible, Bathtub

SureStay Hotel by Best Western Helen Downtown

Hotel in Helen, GA

Reasons to book

About this hotel

Amenities

Map of Helen, GA

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 2 Double Beds, Accessible, Bathtub

Reviews

FAQs

How much does this hotel cost compared to others in Helen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is SureStay Hotel by Best Western Helen Downtown pet friendly?

What amenities are available at SureStay Hotel by Best Western Helen Downtown?

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