Best Western Plus Holiday Sands Inn & Suites
Hotel in Norfolk, VA
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel on the beach, with seasonal outdoor pool
Guests at this beach hotel will appreciate convenient onsite amenities such as charcoal grills and a picnic area.
Housekeeping is available on request.
Best Western Plus Holiday Sands Inn & Suites offers 85 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Guests at this beach hotel will appreciate convenient onsite amenities such as charcoal grills and a picnic area.
Housekeeping is available on request.
Best Western Plus Holiday Sands Inn & Suites offers 85 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Gym or Fitness Center
Map of Norfolk, VA
Available Rooms
Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)
1 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking (with Sofabed)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)
2 Queen
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
Stay was fine, room clean and comfortable. I would stay here again. Good location, lovely view of the water
3.0 / 10.0
Right on the beach, easy parking, a little tired and dated. Breakfast very limited. Given advice on local eating establishments however we didn’t use any of them as were out and about and decided to eat elsewhere.
5.0 / 10.0
It was beautiful and great price for the location.
4.0 / 10.0
It is an older property but you can tell they are working hard to give it a new facelift. Unique layout with the bathroom in a separate bedroom. Best breakfast on our trip. Staff is very attentive and makes sure tables are clean.
5.0 / 10.0
Loved it
3.0 / 10.0
It's affordable and right on the beach. Floors could use a bit more cleaning and the mattresses were rather unconformable
4.0 / 10.0
Location is convenient. Motel seemed safe, however the area seems a bit questionable.
1.0 / 10.0
I requested a handicapped room. They had booked a regular room with a tub and no safety handrails. After a conversation they finally gave me the handicapped room. I guess they only had 2 rooms. My room smelled of dog. After complaining they supposedly tried to get rid of the dog odor. It lasted 1 night. If I didn’t need the handicapped room I would have asked for another. I bought a can of Lysol spray and sprayed every time I was in the room.
Should at least keep one room that is not pet friendly.
Also, we were there for a week and they changed towels twice and made the bed only once. Very poor housekeeping service.
The hotel is very old and the appearance shows it. It even smells old.
I will not be staying here again and won’t recommend it to my friends.
5.0 / 10.0
The Best Western Plus Holiday Sands was amazing. We were extremely lucky in that we were given a 2 bedroom unit right on the ocean. I was traveling with my teenage grandson (who wanted to visit the Wisconsin); our 2 rescue dogs & my 75 yo husband (whose health isn’t great). The room we stayed in had 2 new queen beds plus a small kitchen ( appliances only -luckily we were traveling in our RV so I had the plates & silverware). The room had been totally renovated-beautifully done. They gave you body wash, shampoo & rinse in the shower-not just the little samples! There was even an enclosed dog walk on the ocean that had sprinklers -watering every morning the grass there!! I was unable to get to the free breakfast as I had my hands full taking care of my ‘clan’, but I am sure it was wonderful. They didn’t change the towels everyday- which didn’t need to be done as we stayed there only 2 days. The weather while we were there was extremely windy from the latest storm up from the Gulf, otherwise I would have walked more on the beach. There were recycled doggie bags and a place to put them in the dog walk-which was great. Unfortunately the pool was closed, but it looked great, plus there were plenty of lounge chairs available had the wind not been so intense. The TV had many channels available plus there was good internet. The check in was easy as was the ck out. There was a laundry room with 2 washers & 2 dryers- pay with cc. Plenty of stores & restaurants close by.
10.0 / 10.0
It was great, easy access to the beach’s and the breakfast is better than most hotels
8.0 / 10.0
I didn't like the time that the swimming pool was available
3.0 / 10.0
Although the property itself is somewhat pleasing to the eye, the rooms are all fairly older and need a thorough revamp. The room felt ‘wet’ for the first couple of days of our stay. It seemed to be more humid in our room than outside. Ants were seen in several occasions in the room. A guest above is played loud music until the wee hours of the morning and fireworks were set off about 1am in the parking lot. Not the fault of the hotel. Just the type of clientele perhaps.
8.0 / 10.0
If you are looking for an affordable hotel for your family while enjoying the beach & area attactions, this is a good pick. If you're a young adult looking for VA Beach nightlife or someone who expects a lot of amenities, this isn't your place. Hotel has good beach access, right on the water, and about a 20 to 25 minute drive to area attractions (Marine Science Museum, Nauticus, VA Beach Boardwalk, etc). Breakfast was reasonable hotel fare with several options: non-fat yogurt, toast, waffles, eggs, bacon, cereal, etc. At/after 9am, so you might have to take your food to go because there isn't a ton of seating, but that wasn't really an issue, just had kiddos eat in the room on the mornings we were late. The air condtioner for our room needed some work, but as we were really only it the room in the evenings before bed, it wasn't too much of an issue. We have young-elementary aged kids - a lot of folks there were also in that category- and the location and hotel itself felt safe enough, clean enough, and was right on the beach.
6.0 / 10.0
Near the beach, friendly staff. Problems were solved (sometimes after a reminder). Quality of the breakfast was good.
Room was definitely dated. Although clean not in depth. Closer doors were very tired, safe was unresponsive (solved), roaches in the kitchenette (solved), bathroom door stuck and scraped.
Staff at the front desk very friendly.
10.0 / 10.0
Loved then location. Would stay again.
6.0 / 10.0
We have been coming to the property for 25 years because is close to the bay and we get to go fishing at night since our boys were babies and our memories are there.
5.0 / 10.0
Everything was good and family enjoyed the stayed!
10.0 / 10.0
We enjoyed a couple of quiet days at the beach.
3.0 / 10.0
The hotel was very nice and had a great breakfast but the outdoor pool was closed, assuming it was from the storm but nothing was posted online, I would have moved venues since I have 2 kids.
I have joint issues and need to exercise before the day gets started and the fitness center was closed 2 days of my 3 day stay, again, if it was on their website before my visit I would have booked another place.
2.0 / 10.0
Had no hand soap for washing hands and no clean towels for shower the next day and air conditioner was not working properly and bugs in the room
10.0 / 10.0
We had a great time. The breakfast was delicious. The coffee machine in the lobby was wonderful. They have a citrus shampoo, conditioner, and body wash. The towels had some stains, but nothing unsanitary. Honestly looked like someone tried to clean the sand off their shoes and it scuffed the towels. Overall a great time.
2.0 / 10.0
Check in was difficult, person was very nice, however accent made it very hard to understand and when i asked for them to repeat information they got mad and spoke even faster. Room still had last guests trash in it, hair in shower, flies in kitchen area. Only coffee available was decaf and when i asked for some regular at the desk i was told they didnt have any. But the guy was already mad from before so who knows. Kitchen area was extremely used looking.
1.0 / 10.0
This place was terrible got there around 230 pm room wasn't ready checkin was 4 we understood that. But didn't get the call that our room was ready till 6 pm Got in room it wasnt very clean had what looked like blood stains on walls and shower curtain. Tv in front didn't work well kept loosing signal. No blanket on bed had to go to front desk for one. They said it summer time that why there wasnt one. Asked for clean towels never got any. There for 3 days room was never serviced. Phone in room didnt even work. The soap in the shower was empty told them never got tended to. Also all hours of the night you could hear doors slaming. Asked to upgrade rooms was told couldn't because we booked through 3rd party.
5.0 / 10.0
Perfect location offering both beach and pool amenities.
2.0 / 10.0
Positive:
- The beach
- the staff.
Negative:
- There is garbage everywhere. The parking lot is filthy, forks, bags, papers, cigarette butts just laying around. The same with the beach, there were empty beer cans, beer bottle caps, cigarette butts and even a gas container just laying there.
- There is a smell. Our first room had a moldy smell that was unbearable. They moved us to the second floor that also had a musty smell. Plus our neighbors burnt their pizza and the smell invaded our room.
- The area is not a vacation area. A few blocks away we didn’t feel safe.
- I wasted hours of our vacation trying to talk to Expedia and the hotel manager to approve a refund for the days we didn’t stay. We only stayed 2 days in our 5 day reservation.
10.0 / 10.0
Great
3.0 / 10.0
I was not made aware of renovations occurring in the main lobby. The door slamming and dog barking was not a comfortable experience nor did it allow for a peaceful rest.
The dinning area was a bit cramped during breakfast with minimal space to maneuver from station to station. The environment was a bit shady.
10.0 / 10.0
beautiful, second year making a reservation at this place. Staff very kind, very close to the beach and the pool is very clean
2.0 / 10.0
We reserve and pay in advance a room with ocean view and balcony, but when we check in, they give me a regular room, with no view to the Ocean, the rey the receptionist give me the room is no pet friendly, this people they don't care about how much money you pay , we paid around $1650 for one week, and we get a regular room much cheaper, and no credit or refund for the difference of price.
6.0 / 10.0
It was a nice place to stay , loved that it was only a few feet away from the beach. And the pool is right outside you have the option. But what i didnt like was i asked for the room to get cleaned and they would skip the room. In my 4 day stay i went to the office 6x and asked when would they go. They never went. I had to go to the office to get new fresh towels and ask for other stuff for the room.
10.0 / 10.0
Beuatiful!!
2.0 / 10.0
When we arrive the room was dirty, they givve us a new one, the secon only beds was clean, after 16 hours driving we just want to rest, in the morning we ask to get the room clean but unfortunately no body clean for a week, we take our thras outside, when i talk to front desk she say that our sign say do not disturb for both sides, i check and was not true, she offer me a discount for 1 night, when i do the check out they say they will release the deposit and today after 1 month 2 days i just made the dispute with my credit card, i call them 3 times and they just keep saying wait 3 - 5 business days, give a week but still waiting
10.0 / 10.0
Our trip started out at a rental house. Pics looked great online but it was so disgusting that we had to leave the first day. We were blessed to find this place. The staff were amazing, the rooms were clean and we were right on the beach. We couldn’t have asked for anything more.
10.0 / 10.0
I really enjoyed, Will come back soon..
4.0 / 10.0
We got a last-minute stay here near the July 4 holiday when we had to cancel our Vrbo booking due to cleanliness/HVAC issues. The first room we stayed in at this hotel had a broken bathroom fan and the carpet was very wet due to leaks in some areas; the management staff was very responsive in addressing these issues when we raised them and moved us to a different room almost immediately. The hotel in general seemed in okay condition; the room was comfortable enough for us and our teenage daughter to stay for a few nights and the staff were helpful. The A/C worked well in each room and it was nice having a kitchen (though small and not well stocked) to cook food together. It’s right on the beach which was nice for taking walks or enjoying the ocean, and the pool/patio areas were usually pretty popular. Parking can get busy due to daytime beach access despite the hotel using parking permits but there is an overflow lot so we had no issues there. We wore ear plugs most nights as the walls were pretty thin and every room was packed during the holiday. The laundry room was clean and the machines were in great condition; it was really nice to be able to do laundry even if for a small fee! The free breakfast room was packed most mornings and the food looked decent, though we usually cooked in our room. The fitness room is small but the machines were in good shape. Overall I don’t think I’d stay here again given other choices but it was comfortable enough for our last-minute needs.
2.0 / 10.0
There was a stained pull out couch and no room service. If you want your room cleaned, this place is not for you. Upon request of room cleaning, I only received towels and a toilet paper roll). If you expect a comforter for your room, you are reaching too high. My room had no comforter. When I asked for one, I only received a thin blanket, barely thicker than the flat sheet on the bed. On the positive side, aside from the couch, the room was clean when we arrived and the location is great. There is free breakfast which was so-do.
10.0 / 10.0
I liked that we had a balcony overlooking the ocean. I loved the pool. Everyone was friendly. I would definitely stay there again.
4.0 / 10.0
I was visiting family and the facility was comfortable..
5.0 / 10.0
We really enjoyed our weekend stay, check in was quick and easy, room was clean, bed is comfortable, convenient parking on site. Definitely will book again in the future.
10.0 / 10.0
Overall, this was an excellent experience. I loved the ocean view room. All of the staff was very helpful and interactive. The hot breakfast was good and there were plenty of options. Everything was clean. Would come here again.
FAQs
How much does this hotel cost compared to others in Norfolk?
The average price for a rental in Norfolk is $140 per night. This rental is $47 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Holiday Sands Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Holiday Sands Inn & Suites. Enjoy the water!
Is Best Western Plus Holiday Sands Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Holiday Sands Inn & Suites?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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