Homewood Suites Southwind - Hacks Cross

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking | Bathroom | Combined shower/tub, spring water tub, rainfall showerhead

7.6 / 10.0

Very good(436 Ratings)

Hotel in Germantown, TN

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Memphis hotel in Lakes of Forest Hill with free breakfast and area shuttle service
An outdoor pool, a 24-hour fitness center, and an outdoor tennis court are available at this hotel. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

Map of Germantown, TN

Nearby attractions

National Civil Rights Museum

Available Rooms

Suite, 1 Bedroom, Non Smoking

1 King • 503 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, 1 Bedroom, Non Smoking

2 King • 980 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Studio Suite, 1 King Bed, Non Smoking

1 King • 419 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

2 Queen • 503 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms, Non Smoking

3 King • 503 ft²

Sleeps 7

You'll be directed to Expedia.com for availability & pricing

$$$$

Homewood Suites Southwind - Hacks Cross

$$$$

7.6 / 10.0

Very good(436 Ratings)

Hotel in Germantown, TN

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

Map of Germantown, TN

Nearby attractions

National Civil Rights Museum

Available Rooms

Suite, 1 Bedroom, Non Smoking

1 King • 503 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, 1 Bedroom, Non Smoking

2 King • 980 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Studio Suite, 1 King Bed, Non Smoking

1 King • 419 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

2 Queen • 503 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms, Non Smoking

3 King • 503 ft²

Sleeps 7

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

7.6 / 10.0

Very good(436 Ratings)

5.0 / 10.0

Nov 2024

I have a peaceful night and a great experience .

3.0 / 10.0

Sep 2024

No kitchen utensils, white towels were stained

5.0 / 10.0

Sep 2024

Very nice area and hotel. The ladies at the check in desk were so nice.

4.0 / 10.0

Sep 2024

We only had a trash can in bathroom, not kitchen or living room. The towel rack fell off wall only one hand towel.

6.0 / 10.0

Aug 2024

Sink was broken and toilet wouldnt flush

10.0 / 10.0

Aug 2024

This may have been the friendliest staff I have ever encountered. The staff was great but the facility is aged some, perfect for the St. Jude golf tourny.

1.0 / 10.0

Aug 2024

We arrived to take our son to college and this experience was an absolute mess. room: dirty sheets & old sock on the pullout couch, the few dishes were dirty, you can’t even fully open the dishwasher, the freezer wouldn’t fully stay close so it kept freezing over the seal. (the ONLY positive part of our experience was the breakfast attendant Ms Betty who was a gem & deserves a raise) 2nd night & we had a break in with our car parked under a light and by the back entrance. 2 broken windows, one fully shattered. A $999 deductible will be out of pocket to fix both windows and the hotel absolutely could care less. Just the price you pay for parking at this fine establishment they said. “It’s the risk you take, like parking at a mall” is exactly the Homewood Suites official response. Citing that there is crime all over Memphis as it happens oh well. We asked to see security footage & were refused. We still have not heard from their insurance & their response shows they KNOW there is heavy crime in the area & they KNOWINGLY choose to do less than the bare minimum in protecting their guests bc it would require effort. Save yourself, Under NO circumstances would I ever suggest anyone waste their $ staying here.

4.0 / 10.0

Aug 2024

the odor of marijuana was everywhere. Took kids the swimming pool and people were smoking marijuana in front of the staff at the table outside the pool. The room, lights were burnt out, carpet was dirty and stained, stains on the lamp shades, iron burns in the furniture, mold in bathroom from leak in ceiling, wall paper pealing from water leaks. Light fixture in bathroom was broken. The odor of marijuana being smoked in hallways was nauseating and disgusting.

4.0 / 10.0

Jul 2024

I would stay here again because they have a good pet policy. Unfortunately, one of the remotes had been chewed up by a previous dog guest, and the batteries in the remote were dead. I had to switch them out with the second TV in the bedroom. Great breakfast.

4.0 / 10.0

Jul 2024

I had no hot water, I reported it to the front desk and nothing was done about it

10.0 / 10.0

Jul 2024

Staff was excellent! We had booked a suite to accommodate 2 adults and 5 kids. When we arrived, Mr Shaw informed me that the AC had quit working in one of the bedrooms. He then informed me that he had moved us to two rooms that were adjoining, but at a lesser rate. Phenomenal customer service. Breakfast was great and the best I have had at a hotel with free breakfast. Seemed more homemade. Would stay again.

10.0 / 10.0

Jul 2024

All around useful. Helpful staff. Clean halls. Quiet. Good parking! Staff is amazing people

10.0 / 10.0

Jul 2024

It was nice

10.0 / 10.0

Jul 2024

Very nice

3.0 / 10.0

Jul 2024

Noisy aircon sounded like a freight train all times of the day.Nice room inside.rundown tiny pool

6.0 / 10.0

Jul 2024

It was ok

2.0 / 10.0

Jul 2024

Furniture and carpet was in bad condition...stains and smells all thru, the shower didnt have a shower curtain...the only good thing about the hotel was the beds they were clean

6.0 / 10.0

Jun 2024

A complete dump. Staff is great. But the entire property is a pit

8.0 / 10.0

Jun 2024

I wish they would’ve come in to empty my trash and replace towels while I was there for 5 nights but I got new towels & a trash bag from the front desk. Kitchen area did have a funny smell, either garbage disposal or dishwasher.

5.0 / 10.0

Jun 2024

Arrived late, but had an amazing quiet room and had a good night of sleep! Seriously good sleep in a comfortable bed and quiet room. Plus breakfast was included and was great!

2.0 / 10.0

Jun 2024

We had a two bedroom hotel room and no shower curtains, and there were stains on the floor and there were stains on the sheets

4.0 / 10.0

May 2024

A quick stop on a multi day journey. Check in was good. The rooms were in a separate building which was fine, but they really need to add many more baggage carts. I had to make multiple trips to bring up bags.

2.0 / 10.0

May 2024

We had to be put in two rooms. We had saved a room with three king beds but had two rooms with two kings and two pull out couches - one did not work. The air conditioning was super loud. The bathroom was not clean. We had two towels. The room wreaked of marijuana. Breakfast options were limited. Staff was nice but it was dirty.

6.0 / 10.0

May 2024

Did not have my room ready and they didt give me the room I selected and the sofa bed was was broken and dirty mattress and the toilet was messing up I was not pleased with my stay I would like a refund

8.0 / 10.0

May 2024

Rooms are a bit dated

8.0 / 10.0

Apr 2024

Excellent stay

4.0 / 10.0

Apr 2024

Shareeka at the front desk was very nice and informative when we checked in. Breakfast was nice and staff Ms. Betty and Ms. Denise were very nice and pleasant. They made our stay worth putting up with the incidentals we had to deal with. So the property overall needs a remodel. The first room they put us in was a handicap room and it was not requested. The shower had water on the entire bathroom floor. So Shareeka moved us to another room and it was better. The room furniture is outdated. Chairs to the kitchen dining table were peeling and should not have been in the room for guests. The chair legs were broken, dirty and the room smelled old and mildew. The phone never worked. We had two tvs and only one remote. The walls needed a good cleaning because they had stains and cob webs. Carpet needs to be replaced. There was no soap for the dishwasher or even to wash dishes. The door to get outside was always flying open so it was a little scary because anyone can just walk in. Overall stay was ok but not worth the money until they get a remodel and better furniture. We wondered why our room never got cleaned and we were there for 4 whole days. They told us they clean the rooms every other day, however that never happened for us. We had to get towels everyday to take showers. Also the garbage and towels was on overload in our room.

10.0 / 10.0

Apr 2024

The staff was amazing and the rooms were clean

4.0 / 10.0

Jan 2024

The staff was absolutely phenomenal but we would never stay here again. The room was awful: dishwasher leaking at check-in, sheets were missing, toiletries were missing, the HVAC unit was broken and our room key would only work on one exterior door - which was very inconvenient and made for very a long walk in the rain to get breakfast. There was also an overwhelming amount of marijuana and cigarette smoke/smell - this wouldn’t have been issue except we specifically booked an area that was no smoking.

4.0 / 10.0

Jan 2024

Room 209 carpet ripped at connections to tile, couch noise, not stopped in bathroom sinks, ground floor floor broken and covered with carpet, noise compressor on refrigerator and heater and no hand on the refrigerator. Need more?

10.0 / 10.0

Nov 2023

Peace

4.0 / 10.0

Oct 2023

The neighborhood is "rough" & seedy ... to say the least. Be careful, especially if venturing to the local shopping center for food, etc.. Little management or supervision. Food services marginal. Positive ... hotel van made itself available to provide transportation to businesses or restaurants in the immediate Germantown area.

8.0 / 10.0

Oct 2023

I thought the kitchen was a great asset, with kroger next door, the place was clean with the exception of a bug that I saw crawling under the bathroom sink, the staff was great.

5.0 / 10.0

Aug 2023

Staff was the friendliest we’ve EVER had. Especially Mrs Betty at breakfast.

4.0 / 10.0

Aug 2023

We showed up at 5:00 p.m. and had to wait an hour (maybe more) for them to clean the room before we could get to our room. Once we got in the room, the air conditioner couldn't get the air down below 76 degrees and the toilet had piss in it.

6.0 / 10.0

Jul 2023

The overall property is okay. I gave a 3 star rating because I booked and picked my room in advance. I picked the king suite and it’s only 2 on the property. I checked the floor plan and all to ENSURE I wasn’t near an elevator or ice maker. I get there to get my keys because the digital one was faulty and the lady tells me they changed my room to the one room I didn’t want. I didn’t have nowhere else to go at the last minute so I went with it. I get in the room and it smells wet and like mildew. And speaking of mildew it was all in the shower I had to ask my friend can I shower at her house so basically I paid for the room just to have somewhere to sleep which I couldn’t get much rest due to the FREAKING ELEVATOR. It was so loud and obnoxious. Definitely won’t stay here again.

10.0 / 10.0

Jul 2023

Nice, clean, and quiet stay. Love everything about my stay.

10.0 / 10.0

Jun 2023

The rooms were so nice and the kitchenette was awesome. I highly recommend this little home away from home.

3.0 / 10.0

Jun 2023

We chose this hotel because it advertised a kitchen, but there wasn’t an oven and the kitchen was difficult to walk in. The dishwasher won’t open fully because the door hits the refrigerator. Had to ask multiple times for fresh towels and then still had to go to find someone because housekeeping wouldn’t bring them. They also only provided 1 trash bag for a 5 day stay. The bed was comfortable and clean and the location was convenient. The front desk staff was very friendly. We would probably stay here again but we would definitely have to make adjustments to our plans.

8.0 / 10.0

Jun 2023

Good property to stay at for the price. Nothing spectacular, but it’s a clean place to stay with friendly staff.

FAQs

How much does this hotel cost compared to others in Germantown?

The average price for a rental in Germantown is $125 per night. This rental is $10 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Homewood Suites Southwind - Hacks Cross. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Homewood Suites Southwind - Hacks Cross. Enjoy the water!

Is Homewood Suites Southwind - Hacks Cross pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Homewood Suites Southwind - Hacks Cross?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Looking for the perfect place to call home during your trip to Germantown? This Hotel offers a comfort and style with top-notch amenities, including Air conditioner, Internet / Wifi and Laundry, and more.

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Homewood Suites Southwind - Hacks Cross

Hotel in Germantown, TN

Reasons to book

About this hotel

Amenities

Map of Germantown, TN

Nearby attractions

Available Rooms

Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Suite, 2 Bedrooms, Non Smoking

Homewood Suites Southwind - Hacks Cross

Hotel in Germantown, TN

Reasons to book

About this hotel

Amenities

Map of Germantown, TN

Nearby attractions

Available Rooms

Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Suite, 2 Bedrooms, Non Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Germantown?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Homewood Suites Southwind - Hacks Cross pet friendly?

What amenities are available at Homewood Suites Southwind - Hacks Cross?

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