Hotel Art Resort Galleria Umberto

Deluxe Double Room, 1 Double or 2 Twin Beds, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite | Bathroom | Combined shower/tub, free toiletries, hair dryer, bidet

Premium bedding, minibar, in-room safe, individually decorated

8.0

Very good(372 Reviews)

Hotel in Naples

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Baroque Naples hotel in Naples City Centre with a 24-hour front desk
This hotel features a bar/lounge, a snack bar/deli, and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite.
Hotel Art Resort Galleria Umberto offers 10 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Laundry

Balcony or Patio

Map of Naples

Nearby attractions

Amalfi Coast

23.3 mi

Naples National Archaeological Museum

1 mi

Museo e Real Bosco di Capodimonte

2 mi

Catacombe di San Gennaro

1.8 mi

Available Rooms

Deluxe Double or Twin Room

1 Queen • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Double or Twin Room

1 Queen • 215 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Triple Room

3 Single • 237 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Queen • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel Art Resort Galleria Umberto

$$$$

8.0

Very good(372 Reviews)

Hotel in Naples

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Laundry

Balcony or Patio

Map of Naples

Nearby attractions

Amalfi Coast

23.3 mi

Naples National Archaeological Museum

1 mi

Museo e Real Bosco di Capodimonte

2 mi

Catacombe di San Gennaro

1.8 mi

Available Rooms

Deluxe Double or Twin Room

1 Queen • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Double or Twin Room

1 Queen • 215 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Triple Room

3 Single • 237 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Queen • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

8.0

Very good(372 Reviews)

5.0

Nov 2024

Right in the heart of Naples surrounded by great dinning, bar and tourist sites. Busy area but easy walking. Front of office staff were friendly and helpful.

4.0

Oct 2024

Loved the location, room was clean, bed was comfortable and location is great for the Spanish quarter. Being in the actual Galleria is such a stunning setting. The hotel sign could be a bit bigger as walked past it a few times as it was Sunday and very business with people. I ended up finding by walking up an alleyway outside the galleria which had some interesting smells going on. However, never had to use that entrance as could see the other gate from the inside. Like a few cities, be prepared for unfortunate homeless people who use the Galleria at night for roof over their heads. They never bothered us and just want a place to sleep and would be gone if you get up late

4.0

Sep 2024

Naples itself is very run down and chaotic

5.0

Sep 2024

Simply wonderful friendly staff, who could not do enough for us. Beautiful room. Phenomenal location!

10.0

Aug 2024

This is a really cool hotel. The rooms are like a museum, stylized gilded furniture, a huge canopy bed, balcony, and great 24 hour front desk service. Arrival by car is tricky, (nowhere to pull up to) but it can be done with the staff's help, and they help you find nearby (paid) parking. It is located within a traditional shopping center on the 4th floor which is just a few steps away from one of Naples' best walking streets with amazing restaurants and shops, and the Spanish Quarter. We would absolutely stay there again!

10.0

Jul 2024

absolutely lovely place and mint staff..

6.0

May 2024

This hotel is in a great location, right on the outskirts of the Spanish quarter and close to a few metro stations and the port so you can get around very easily! The room was a bit tired, fittings in the shower coming off, but really appreciated the double glazing as Naples is a loud city! Lovely balcony looking out onto the street of Naples. Only unfortunate incident was that when we came back from a day out, our balcony door had been left open from what we assume was the servicing staff, as we checked everything was locked upon leaving. When I told the staff about this on checkout, they just replied with 'ok' rather than any sort of apology which we found very disappointing. Great location, wouldn't stay again.

10.0

Mar 2024

Beautiful building, beautiful art. The most beautiful place I have ever stayed. Good breakfast

8.0

Feb 2024

1.0

Nov 2023

Where to start? The rooms are shown with lovely high ceilings and curtained windows. Our was on the third floor and the curtains covered brick walls. No opening windows. No windows. We we off season, luckily, as the air con didn't work. The room was like an oven. The fridge was noisy all night with only three cans of soft drink provided. The toilet seat was broken, which will amusing describing to the front desk, had nothing done about it in the four days we were there. Breakfast at €11 is a rip off, and frankly dangerous. One platter of sliced hard-boiled egga had small fruit flies all over it. The bed was ridiculously hard. Only two pillows provided, and both were paper thin. The iron they provided fused and blew the trip out taking out all the power sockets in the room. There is no bar, even though they advertise one. The worst hotel experience I can remember in a very long time. Staff were ok - I guess it's the owner!

6.0

Nov 2023

First, let me say that the people working at the hotel were fabulous. With the exception of the young lady working in the breakfast room one morning, every employee I met was friendly and more than willing to help. If the elevator and gate in the galleria had been working, this would have been a five-star hotel. But unfortunately when I was there the elevator was out of service and you had to use the elevator in an adjacent building. To do that, you had to walk through an alleyway littered with the bodies of homeless men and their dogs who had relieved themselves on the walkway and the walls. It just felt unsafe to me, a woman traveling alone. Also, Galleria Umberto has alas seen its better days from quite a distance. It is not being maintained well, which is unfortunate since it used to be quite upscale and wonderful. Cleanliness alone would help a great deal. But, again, as for the people working at the hotel, I simply cannot say enough good things. The breakfast, too, by the way, was exceptional - way more than I could ever eat and way above what I've found in other hotels during my travels.

8.0

Oct 2023

The location was good, close to shops, restaurants and the metro so easy to access museums, historic sites etc. The hotel is located within the Galleria, on the third and fourth floors of the building. Not easy to find, but perfectly comfortable and providing good service once you get there.

10.0

Sep 2023

Extremely clean , great location and amazing customer service !!

10.0

Sep 2023

We enjoyed our stay! There were lots of walkable shops and restaurants around the hotel! It was cool to be able to say we stayed in the galleria Umberto! It was like staying in an art gallery! There is a Castle right down the street. I would highly reccomend this hotel!

6.0

Jul 2023

Nice rooms but you are paying for an hotel without a reception and basic level of service. Access to the rooms is a little contrived with a small and slow elevator. Location is great, but it may feel weird to live inside a decadent gallery.

5.0

Jul 2023

Every single staff member went above and beyond for me. As a women travelling alone, they made sure I was picked up from airport, even after flight delays. They helped me navigate the city and organised transport when needed. Room was spacious, comfortable and has eveningypu could need. Breakfast was a lovely selection with stunning views of the glass roof of the Galleria. Highly recommend location for San Carlo theatre (directly across the street), the funicular to Castel Elmo (also across the street) and easy access to many sites of Naples.

8.0

Jun 2023

A delightfully quirky hotel. Inside of the Galeria Umberto , right beside coffee shops and even a McD's. The room was well appointed and individually styled. Very comfortable with a view over the mall. The quirky old elevator require ¢10 to operate , and whilst the front desk supplies these,we brought our own. Our ONLY complaint was the dearth of an ironing board...iron they had...board...not so much.

8.0

Jun 2023

Staff was accomodating a request for a room with external view which was very nice. Spacious and comfortable room with a view.

10.0

Jun 2023

The hotel was beautiful. More importantly the staff was obliging, compassionate and friendly. My roommate had to go to the hospital and they helped arrange for an ambulance. Once she returned, they checked in her periodically and really made sure she had all she needed. They were the TOP of their class. Thank you team!

8.0

May 2023

Great location! The room had a quaint little balcony!

8.0

Apr 2023

Beautiful inside and outside

10.0

Mar 2023

I love the location everything was within walking distance staff They were patience and give me directions the place was very very clean.

8.0

Dec 2022

Nice place. Excellent shower. If you have many bags be aware that you have to face some stairs to enter at the galeria.

10.0

Nov 2022

Staff were fantastic. Breakfast was good. The building that the hotel is in is absolutely gorgeous. The hotel is on the 4th floor. You have to buzz in sometimes if the door downstairs is closed. We chose to walk up the stairs but there is an elevator. I think it costs 10c but the hotel will give you money. It can be a bit noisy in the atrium as it is open all night but not a big deal. Just an amazing location. Restaurants all around block so easy to find food. Take the free walking tour when in Naples.

5.0

Oct 2022

Great rooms. Beds very comfortable. Good breakfast.

6.0

Jul 2022

Hotel was okay for the price i paid for one night. I had to book a hotel in Naples last minute due to a missed connecting flight and missing the last ferry to Capri. I was expecting a little more for the price that I paid. We had a little trouble finding the place as it is inside a building and the entrance is under construction so it was a little difficult finding the entrance. The hotel itself is on the 4th floor, had I known this I wouldn’t have carried my luggage up for 4 flights of stairs and the check in was confusing. The reception is on one floor and the front desk is on another. And not knocking the hotel for this but there was some type of performance going on inside the building that started at 1am and didn’t end until 3 or 4, so sleeping wasn’t the easiest.

3.0

Jan 2022

Like ubicación muy buena No me gusta que debes tomar ascensor pequeño No me gusta muchos desamparados durmiendo abajo en el piso

5.0

Jan 2022

Unique, artistic, romantic, great location.

5.0

Nov 2021

The room itself was great! Lack of parking, and access to parking was very difficult.

3.0

Nov 2021

There was a foul odor in the bathroom. That never left over a 2 day stay.

4.0

Nov 2021

Excellent location, nice hotel

3.0

Sep 2021

The hotel does the job, but its nothing special. Its rather noisy already from early morning. Also the personel is not too friendly

5.0

Sep 2021

Very nice central hotel. Nice large clean room and we got a room with balcony as requested on reservation. Staff very nice and friendly and very good english. Breakfast was ok- nothing special and 11 EUR/ person. Very nice restaurant and bars in the alleyway on the backside of the hotel entrance. Nice pickup from airport- on time and on speed, for 35 EUR. As others are saying in reviews- many poor people sleeping in the alleyways at night- but that is the same everywhere central in Napoli. Elevator at no cost Saturday and Sunday- but the 10 Cent applied Monday morning. Hotel windows not exactly sound proof- but I expect same elsewhere in Italy. I would stay here again for sure

2.0

Sep 2021

Not clear on location, hard to find as no outside sign.

4.0

Sep 2021

Good location in nice part of the city, date rooms and very loud AC. Bathroom also very dated. Difficult to find if you come at night, you have to buzz through metal gates and go to the 4th floor where no one told us, also organised driver to pick us up from airport and was a no show so had to take a cab which I wanted to avoid given Naples reputation with pickpockets.

5.0

Aug 2021

The room was very clean and big enough. The hospitality of the reception and cleaning ladies was amazing. It really makes you feel very welcome. The location is perfect and we are definitely going back. I really recommend this hotel.

5.0

Aug 2021

Located inside the galleria. Nice historic hotel and you feel like you are staying in a castle room. Great to have a large bathtub and a shower! Very good hospitality! The only concern was the people sleeping at the galleria entrance…(I know it’s nothing to do with the hotel)

5.0

Jun 2021

Very beautiful, excellent property

2.0

Jun 2021

Good location, however the hotel is definitely not 4 star. Great view from the balcony but the room itself was below average and the bathroom smelt really bad of male urine to the point I had to hold my nose every time I entered. I would have complained, however I arrived after midnight and left as soon as I woke.

4.0

Jun 2021

Pretty difficult to find even though it is located inside a shopping mall. Nobody, including employees, security & police, had no idea where it was even though it was 20 yards away🙄. Additionally, i purposely filtered my hotel search results to include free parking & yet still this place showed up. Be advised parking is a major hassle, off site & costs 20-25 euro per nite. Decent place, good loc., staff was very nice but not sure if I'd use again.

FAQs

How much does this hotel cost compared to others in Naples?

The average price for a rental in Naples is $67 per night. This rental is $82 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Art Resort Galleria Umberto. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Art Resort Galleria Umberto pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Art Resort Galleria Umberto?

We found 5 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, laundry, and balcony or patio.

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4 guests · 2 bedrooms · 1 bath

Family friendly · Wheelchair accessible

Experience the best of Naples with this Apartment available for $159. This property is equipped with amenities including Family friendly and Wheelchair accessible, and more.

$$$$

Hotel Art Resort Galleria Umberto

Hotel in Naples

Reasons to book

About this hotel

Amenities

Map of Naples

Nearby attractions

Available Rooms

Deluxe Double or Twin Room

Superior Double or Twin Room

Superior Triple Room

Junior Suite

Hotel Art Resort Galleria Umberto

Hotel in Naples

Reasons to book

About this hotel

Amenities

Map of Naples

Nearby attractions

Available Rooms

Deluxe Double or Twin Room

Superior Double or Twin Room

Superior Triple Room

Junior Suite

Reviews

FAQs

How much does this hotel cost compared to others in Naples?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Art Resort Galleria Umberto pet friendly?

What amenities are available at Hotel Art Resort Galleria Umberto?

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