Holiday Inn Acapulco La Isla, an IHG Hotel

Breakfast, lunch, dinner served; international cuisine

Standard Room, 2 Queen Beds (Top Floor) | Premium bedding, down comforters, in-room safe, desk

Premium bedding, down comforters, in-room safe, desk

9.0 / 10.0

Excellent(602 Ratings)

Hotel in Acapulco

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly Acapulco hotel in La Poza with free valet parking
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn Acapulco La Isla, an IHG Hotel offers 101 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Map of Acapulco

Nearby attractions

Acapulco Historical Museum of Fort San Diego

Playa de los enamorados

8.3 mi

Available Rooms

Standard Room, 2 Queen Beds, Accessible

2 Queen • 86 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed

1 King • 108 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 86 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Balcony

1 King • 86 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room

1 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Holiday Inn Acapulco La Isla, an IHG Hotel

$$$$

9.0 / 10.0

Excellent(602 Ratings)

Hotel in Acapulco

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Map of Acapulco

Nearby attractions

Acapulco Historical Museum of Fort San Diego

Playa de los enamorados

8.3 mi

Available Rooms

Standard Room, 2 Queen Beds, Accessible

2 Queen • 86 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed

1 King • 108 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 86 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Balcony

1 King • 86 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room

1 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.0 / 10.0

Excellent(602 Ratings)

5.0 / 10.0

Sep 2024

They exceeded all my expectations.

10.0 / 10.0

Aug 2024

10.0 / 10.0

Jul 2024

Ok excelente

10.0 / 10.0

Jul 2024

Clean, friendly staff, excellent property

8.0 / 10.0

Jul 2024

Nice rooms, clean, friendly staff...Restaurant average. Breakfast buffet borderline bad and overpriced.

10.0 / 10.0

Jun 2024

Very clean. Very friendly. Staff is very attentive. I had a great experience. Will definitely be returning!

10.0 / 10.0

Oct 2023

Loved the staff, everyone at the Holiday Inn Isla location are incredible friendly, helpful and professional! The rooms are very clean and comfortable. The area is very walkable many great restaurants and shopping near by. Also very close to Barra Vieja beautiful beaches. I highly recommend this hotel to anyone coming to Acapulco!

10.0 / 10.0

Oct 2023

Hotel was clean and modern. Staff super friendly. Neighborhood very ugly. They announce it Holiday Inn “La Isla” which is a nice shopping center, but the hotel is located far away from it. It is in a very ugly neighborhood.

10.0 / 10.0

Aug 2023

Staff was wonderful

10.0 / 10.0

Jul 2023

Hols

10.0 / 10.0

May 2023

It’s super clean. Excellent customer service. The staff is very welcoming.

10.0 / 10.0

Mar 2023

Clean hotel

10.0 / 10.0

Feb 2023

Front desk people spoke almost no English, a little hard to communicate

10.0 / 10.0

Jan 2023

Very clean, great service!

3.0 / 10.0

Jan 2023

I asked for a late check out hoping to sleep in and 6 people from the hotel came knocking on my door to ask when was I leaving. Not to mention 3 calls

10.0 / 10.0

Nov 2022

Hotel and staff good

10.0 / 10.0

Nov 2022

Great property off the beach, but in the middle of everything. great service and well managed. they have meeting rooms to boot.

5.0 / 10.0

Jul 2022

Customer service is exellent. Very clean. 8 minutes from Acapulco International Airport.

8.0 / 10.0

May 2022

Staff was great. We really enjoyed our ten days stay, but the laundry service which it’s incomplete. The hotel has a washer machine, but not a dryer machine. We used it twice, and in the end we got wet, hot and smelling clothes because not hot dry air, a simple principle for dryers. Another issue is in the bathroom: not vent!!! Besides that, we had a Really great time, thank you to the people who works there. great service at the restaurant, and good location. We will come back!!

5.0 / 10.0

Mar 2022

Everyone was eager to help. Omar and Hugo were super. Every request was granted and every question answered.

5.0 / 10.0

Mar 2022

Todo eats perfect

3.0 / 10.0

Jan 2022

Hotel seem to be a newer building. There were no wash cloths in the room when I first checked in. They offer good room service. Recommend getting Covid test done at airport if traveling international after stay. The hospital/nurse they use was late and the hotel charges an extra cut for the service which front desk never told me about! Airport is half the price and you get results in 30 minutes!

5.0 / 10.0

Dec 2021

todo bien

1.5 / 10.0

Dec 2021

Todo bien, las almohadas de mi habitación no eran las mejores. Se percibía un olor fuerte de los productos con las que se lavan. Y el buffet de desayuno se me hizo de muy mala calidad.

4.0 / 10.0

Nov 2021

Safe, excellent service, informative, friendly

2.5 / 10.0

Jul 2021

Muy útil y cómodo

3.0 / 10.0

Jul 2021

Several issues and two of the employees were unkind one them very rude. One day I was in a hurry and I forgot something so I turn around and park in the side of the lobby for a minute my sister stay in the car in this guy name HUGO was very rude and told me I couldn’t park there. I explained but he kept running his mouth. My second day I was so tired when I got there and the next morning I was trying to order me a breakfast but the phone wasn’t working neither the safe box. The coffee machine was broken. The housekeeper clean halfway we always find the durty cups on the table even the ice container with water , not enough toilet paper and always had to beg for face towel. The last day I ask Jonathan for the second time to schedule me for the transportation to the airport and to send me some help to get my big suitcases downstairs but He never did. But a night before I called reception after they fixed the phone , Jonathan answer I asked him to let me stay in the same room because accidentally made a mistake and I need it to stay another night. He had me in the phone for 10 minutes he was attending somebody else, he should it say something I would call him back si hanged up the phone , he never call back. Whe I call back he said he couldn’t do it and that I need it to do that in the morning which sounds unpolite to me. I won’t never stay there again. After I stay 21 nights spend almost $1,500. That’s not all in the restaurant the waiter charged me over $500 pesos of tip.

5.0 / 10.0

Jul 2021

Desk and staff are super friendly, room service will make anything you ask for and the place is so clean and respect. We stayed there with an entire 12 year old soccer team for 7 days and the hotel even changed their hours of the pool for us. Will definitely stay there again.

4.0 / 10.0

Jul 2021

The staff treated my wife and I extremely well. Very nice facilities and a clean room with great service. On July 5, after arriving back from our day of activity about 9 PM, we encountered a scorpion on the property parking lot. Apparently, a brown scorpion jump from a palm tree and stung my wife. Fortunately, it did not pierce her skin. It did hurt and startle her but did have any after affect such as fever and convulsions. Please inform and report this incident to the corporate offices. Thank you.

5.0 / 10.0

Jun 2021

Clean and friendly

4.0 / 10.0

May 2021

I was travelling for business so this hotel worked well. It’s well-run and the staff is helpful

5.0 / 10.0

May 2021

Great place to stay

5.0 / 10.0

Apr 2021

Excellent staff! Very courteous and helpful. Great recommendations for taxis, food, etc. Would stay there again.

2.0 / 10.0

Mar 2021

Todo estuvo muy bien nada mas el unico inconveniente es que no me dejaron hacerme check in 2 hrs antes, de ahi en fuera todo estuvo muy bien gracias.

5.0 / 10.0

Mar 2021

Clean, comfortable, and great location

5.0 / 10.0

Feb 2021

Super clean. Staff were very welcoming. Friendly environment.

5.0 / 10.0

Jan 2021

Todo estaba muy bonito, limpio e impecable. Cada cosa en su lugar

4.0 / 10.0

Dec 2020

Everything was good

5.0 / 10.0

Oct 2020

Well located. Close to the airport and good restaurants around

4.0 / 10.0

Oct 2020

The room was nice & clean & a packet of mask & gel & wipes was given during this time of COVID. The bus boy wasn’t available to take our bags, so we weren’t to happy about that.

FAQs

How much does this hotel cost compared to others in Acapulco?

The average price for a rental in Acapulco is $116 per night. This rental is $0 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Acapulco La Isla, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Acapulco La Isla, an IHG Hotel. Enjoy the water!

Is Holiday Inn Acapulco La Isla, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Acapulco La Isla, an IHG Hotel?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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$$$$

Holiday Inn Acapulco La Isla, an IHG Hotel

Hotel in Acapulco

Reasons to book

About this hotel

Amenities

Map of Acapulco

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Accessible

Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Balcony

Standard Room

Holiday Inn Acapulco La Isla, an IHG Hotel

Hotel in Acapulco

Reasons to book

About this hotel

Amenities

Map of Acapulco

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Accessible

Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Balcony

Standard Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Acapulco?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Acapulco La Isla, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Acapulco La Isla, an IHG Hotel?

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