Hotel Ambassador Zermatt

Premium bedding, pillowtop beds, minibar, in-room safe

Free toiletries, hair dryer, slippers, towels

4.4 / 5.0

Excellent(394 Ratings)

Hotel in Zermatt

4-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a spa tub are onsite.
Hotel Ambassador Zermatt offers 84 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

32.1 mi

Available Rooms

Double Room, Mountain View (Matterhorn)

2 Single • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Double or Twin Room

2 Single • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

1 Bed Room Suite in Suite

2 Single • 1 Sofa • 534 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

2 Room Suite in Family room

4 Single • 646 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel Ambassador Zermatt

$$$$

4.4 / 5.0

Excellent(394 Ratings)

Hotel in Zermatt

4-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

32.1 mi

Available Rooms

Double Room, Mountain View (Matterhorn)

2 Single • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Double or Twin Room

2 Single • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

1 Bed Room Suite in Suite

2 Single • 1 Sofa • 534 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

2 Room Suite in Family room

4 Single • 646 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.4 / 5.0

Excellent(394 Ratings)

2.5 / 5.0

Oct 2024

Close to train station. Staff are accomodating esp the reception. We got the family suite and was spacious like a mini apartment. Amenities like bathrobes, slippers are included.

5.0 / 5.0

Aug 2024

The view of the Matterhorn!

5.0 / 5.0

Jul 2024

Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.

5.0 / 5.0

May 2024

Beautiful property, walkable to train stations. Nice view from balcony. Will come back again.

4.0 / 5.0

May 2024

Good Location

4.0 / 5.0

May 2024

Excellent location

4.0 / 5.0

May 2024

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

2.5 / 5.0

Apr 2024

Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.

5.0 / 5.0

Apr 2024

I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.

1.0 / 5.0

Apr 2024

Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.

5.0 / 5.0

Apr 2024

Great property & friendly staff. Great breakfast.

2.5 / 5.0

Mar 2024

Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.

5.0 / 5.0

Mar 2024

True to its stature and reputation, the hotel and its staff is a perfect combination of elegance and convenience for a family ski trip

5.0 / 5.0

Mar 2024

What a great place to stay in Zermatt! The stay was great, with no issues. Clean and safe. Center of the town and right next to the train station. Five Stars

5.0 / 5.0

Feb 2024

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

5.0 / 5.0

Feb 2024

Excellent

3.0 / 5.0

Jan 2024

Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.

5.0 / 5.0

Jan 2024

Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.

5.0 / 5.0

Oct 2023

Staff was fantastic. Thank you for a great visit!

5.0 / 5.0

Sep 2023

Walking distance from train statation to the hotel.

5.0 / 5.0

Aug 2023

This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.

5.0 / 5.0

Jun 2023

Nice stay, Good staffs, Variety of breakfast options However, they assigned us the wrong room. We booked Matterhorn view but got a regular room. I had to mention it to a reception to get a refund on difference.

5.0 / 5.0

May 2023

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

5.0 / 5.0

Apr 2023

We like the location very much. It is next to the Zermatt train station. It's a bit old but still very clean. Staff was very friendly.

5.0 / 5.0

Apr 2023

Lovely staff and hotel. Our accommodation was even better than described. Close to the train station and area restaurants. Note: the hard working breaking staff seemed to be overwhelmed by a large tour group, and everything had run out. Would suggest having a tea and coffee stand for guests to serve themselves = one less thing for the staff to do.

5.0 / 5.0

Apr 2023

We got the Mattehorn view room and it was amazing! Friendly staff , good breakfast, and across the street from train station.

4.0 / 5.0

Apr 2023

Front desk was friendly and location was away from the noise yet near to station and the shops

2.0 / 5.0

Apr 2023

Great location, however, the hotel's facility is far below expectation given its price point. Bed is also uncomfortable.

2.5 / 5.0

Apr 2023

The hotel was just what 4 friends needed. Very clean, friendly and helpful service. They even called around to different restaurants to satisfy our desire for a fondue dinner.

4.0 / 5.0

Mar 2023

Great property with convenient location, folks are friendly and rooms are clean. Only recommendation is to add USB charging ports. Rooms only have Europe outlets, bring your converters. Highly recommended, best place for the money.

1.0 / 5.0

Mar 2023

Breakfast room in the basement should be changed ASAP. This is not 4 stars.

4.0 / 5.0

Mar 2023

Decent and well located

2.5 / 5.0

Jan 2023

Excellent location. We loved our stay.

4.0 / 5.0

Dec 2022

Great location, close to the train station. I don’t like the bed and the pillows. Pillow is too soft and no support. Breakfast same every day. Limited options

2.5 / 5.0

Dec 2022

The lift to the glacier paradise was closed due to high winds on the morning we had it scheduled so we didn’t get to see it and the kids were a little sad. Other than that, everything was amazing.

3.0 / 5.0

Nov 2022

Hotel has very convenient location. They charge for everything, including for room tea( 1.5 Fr for tea bag). I would choose another hotel in the future.

2.5 / 5.0

Oct 2022

Our experience in this hotel was great, everything good, nice location, good room, amazing view of Matterhorn mountain, good breakfast and good service. I really recommend it.

4.0 / 5.0

Sep 2022

The hotel is very conveniently located. Walking distance to the main station and to all the stores, cafes, restaurants in Zermatt. Rooms are very comfortable, modern. Hotel staff were friendly and professional. Good breakfast choices. However, the walls must be very thin because the noises from the other guests / guest’s rooms were constant. I had to ask several time the guest to keep it quiet because it was very disturbing and could not get any sleep. I would suggest that upon check in the hotel staff should remind the guest to keep it quiet. Beautiful hotel, perfect location, wonderful staff but because of the other guest I left the hotel tired due to the lack of sleep, rest.

4.0 / 5.0

Jul 2022

I love the great location of the hotel. Nice room size and very comfortable bed. Good stay. Staffs are all very friendly too

2.5 / 5.0

Jul 2022

Excellent hotel with close proximity to the railway station.

FAQs

How much does this hotel cost compared to others in Zermatt?

The average price for a rental in Zermatt is $252 per night. This rental is $132 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Ambassador Zermatt. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Ambassador Zermatt. Enjoy the water!

Is Hotel Ambassador Zermatt pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Ambassador Zermatt?

We found 6 amenities for this rental. This includes pool, internet / wifi, laundry, balcony or patio, and hot tub or spa.

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4.8 / 5.0

Outstanding(137 Ratings)

Silvana Mountain Hotel

Hotel

in Zermatt

4star

1 queen bed

Ski in / Ski out · Garden · Pool

Are you ready to indulge in a relaxing getaway? Our Hotel in Zermatt has everything you need for a rejuvenating stay. Treat yourself to Silvana Mountain Hotel's exceptional amenities, such as Internet / Wifi, Laundry and Pets allowed.

$$$$

Hotel Ambassador Zermatt

Hotel in Zermatt

Reasons to book

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Available Rooms

Double Room, Mountain View (Matterhorn)

Standard Double or Twin Room

1 Bed Room Suite in Suite

2 Room Suite in Family room

Hotel Ambassador Zermatt

Hotel in Zermatt

Reasons to book

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Available Rooms

Double Room, Mountain View (Matterhorn)

Standard Double or Twin Room

1 Bed Room Suite in Suite

2 Room Suite in Family room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Zermatt?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Ambassador Zermatt pet friendly?

What amenities are available at Hotel Ambassador Zermatt?

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