Hotel Ambassador Zermatt
Hotel in Zermatt
2 guests · 1 bedroom · 1 bath
Reasons to book
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a spa tub are onsite.
Hotel Ambassador Zermatt offers 84 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a spa tub are onsite.
Hotel Ambassador Zermatt offers 84 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
Garden
Map of Zermatt
Available Rooms
Double Room, Mountain View (Matterhorn)
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Double or Twin Room
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
1 Bed Room Suite in Suite
Beds not specified • 534 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
2 Room Suite in Family room
Beds not specified • 646 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Close to train station. Staff are accomodating esp the reception. We got the family suite and was spacious like a mini apartment. Amenities like bathrobes, slippers are included.
2.5 / 5.0
Close to train station. Staff are accomodating esp the reception. We got the family suite and was spacious like a mini apartment. Amenities like bathrobes, slippers are included.
5.0 / 5.0
The view of the Matterhorn!
5.0 / 5.0
The view of the Matterhorn!
5.0 / 5.0
Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.
5.0 / 5.0
Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.
5.0 / 5.0
Beautiful property, walkable to train stations. Nice view from balcony. Will come back again.
5.0 / 5.0
Beautiful property, walkable to train stations. Nice view from balcony. Will come back again.
4.0 / 5.0
Good Location
4.0 / 5.0
Good Location
4.0 / 5.0
Excellent location
4.0 / 5.0
Excellent location
4.0 / 5.0
Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job
4.0 / 5.0
Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job
2.5 / 5.0
Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.
2.5 / 5.0
Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.
5.0 / 5.0
I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.
5.0 / 5.0
I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.
1.0 / 5.0
Great location and the 2 Bedroom Suite was comfortable.
Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground.
While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern.
Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy.
When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support.
Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.
1.0 / 5.0
Great location and the 2 Bedroom Suite was comfortable.
Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground.
While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern.
Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy.
When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support.
Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.
5.0 / 5.0
Great property & friendly staff. Great breakfast.
5.0 / 5.0
Great property & friendly staff. Great breakfast.
2.5 / 5.0
Great location, near the train station and the Gornergrat train for skiing.
Hotel was clean, rooms were very nice sized, and the breakfast was very good.
2.5 / 5.0
Great location, near the train station and the Gornergrat train for skiing.
Hotel was clean, rooms were very nice sized, and the breakfast was very good.
5.0 / 5.0
True to its stature and reputation, the hotel and its staff is a perfect combination of elegance and convenience for a family ski trip
5.0 / 5.0
True to its stature and reputation, the hotel and its staff is a perfect combination of elegance and convenience for a family ski trip
5.0 / 5.0
What a great place to stay in Zermatt! The stay was great, with no issues. Clean and safe. Center of the town and right next to the train station. Five Stars
5.0 / 5.0
What a great place to stay in Zermatt! The stay was great, with no issues. Clean and safe. Center of the town and right next to the train station. Five Stars
5.0 / 5.0
Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.
5.0 / 5.0
Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.
5.0 / 5.0
Excellent
5.0 / 5.0
Excellent
3.0 / 5.0
Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature.
Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.
3.0 / 5.0
Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature.
Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.
5.0 / 5.0
Very modern rooms with thoughtful and functional design.
Proximity to the train station was definitely a bonus!
Also close to the ski bus and ski train.
5.0 / 5.0
Very modern rooms with thoughtful and functional design.
Proximity to the train station was definitely a bonus!
Also close to the ski bus and ski train.
5.0 / 5.0
Staff was fantastic. Thank you for a great visit!
5.0 / 5.0
Staff was fantastic. Thank you for a great visit!
5.0 / 5.0
Walking distance from train statation to the hotel.
5.0 / 5.0
Walking distance from train statation to the hotel.
FAQs
How much does this hotel cost compared to others in Zermatt?
The average price for a rental in Zermatt is $252 per night. This rental is $132 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Ambassador Zermatt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Ambassador Zermatt. Enjoy the water!
Is Hotel Ambassador Zermatt pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Ambassador Zermatt?
We found 6 amenities for this rental. This includes pool, internet / wifi, laundry, balcony or patio, and hot tub or spa.
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