Krystal Grand Suites Insurgentes
Hotel in Mexico City
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Hotel with a 24-hour fitness center, near Manacar Tower
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
Housekeeping is available on request.
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
Housekeeping is available on request.
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.
This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Map of Mexico City
Available Rooms
Executive Suite Single
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Suite Double
2 Queen
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed
1 King • 474 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Master Suite
1 King • 667 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Expedia VIP Suite
1 King • 667 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
The employees are excellent, always friendly and helpful. Special commendation to Leonardo, Ricardo, Victor and special thank you to Raul, the bellboy, always friendly and very helpful. Thanks,
4.0
It was ok. But they need to remodel. The floors were cracked and the shower needs maintenance too.
The entire room needs maintenance overall.
5.0
Very centrally located
4.0
It was a great stay, some noise coming from the outside, therefore comfortable and clean!
10.0
Accessibility - great restaurants near by - big space on bedrooms
4.0
Maintaining should be their priority
8.0
N/A
4.0
Hotel is ok, but the a/c did not work properly and the staff was not very keen on solving the issue.
10.0
Excellent!!
10.0
Car entrance is in the corner and not very clear. I waited there for several minutes, and as no one opened the gate I thought I was in the wrong entrance. I had to drive a very long way to comeback to the same entrance. It was raining and I had to get out of the car and ask a cleaning lady to open the gate. It seems the person in charge was not available.
8.0
Overall good. The hotel seems to have been renovated recently and has a very modern and sleek interior design. Very clean, rooms very comfortable and nice. Only observation is that there seemed to be various leaks due to rains. Staff was very attentive and gentle.
4.0
I had a business meeting with a client who parked his car through the hotel valet, and the valet attendant crashed my client’s car, the hotel did not assist nor made itself responsible aa it was outsourced to an third party. Terrible careless experience.
10.0
Good
8.0
Irving need better staff
10.0
Good experience.
4.0
Center location. But it’s very loud, seems that there is some bar or restaurant near by(not sure), about round 4:00 am you could hear the music ..very annoying and could fall asleep. The breakfast was great
4.0
good hotel, though service slow. had to make requests over and over. need to be patient.
4.0
The hotel is perfectly well located, but in recent years, under the pretext of the pandemic, they provide very limited service, no bathrobes, no slippers, no hand towel the sheets and pillows in very poor condition, no They give it the necessary maintenance.
2.0
Customer service is not OK and they gave me my room untl 7pm, not only me, there was another girl waiting for her room
6.0
For my entire stay room smelled like sewage
Very inconvenient
Beds are not comfortable
3.0
The hotel was Very clean but the service especially in the restaurant was unpleasant. On all three times that I ate there the service was bad since I had to get out of my chair to get service from my waiter, multiple times.
6.0
The place is nice, there is a nice atmosphere and is located close to restaurants and convenience stores. However, there is a slight lack of maintenance.
10.0
Wonderful Hotel!
10.0
I love this place, I’m feels like home
1.0
Was not able to travel due to a family emergency I tried canceling early that morning. My refund or Partial refund was denied.
10.0
Great location
10.0
The best hotel in Mexico City. Convinient location, super comfortable rooms and great staff. Highly recommended.
10.0
I had to wait unti 3 pm to get my room, and unfortunately they didn't turn the A/C on so it was 98 degrees, unbelievable, I called them and they fixed the problem.The room was nice and had a nice view.
4.0
no VIP upgrade, got the worst room. Faulty A/C unit and requested service 4 x without resolution. On top of that, i had an early departure and hotel refused to credit me the night. will take it on with the management and/or Credit card
10.0
For my it’s the most convenient, comfortable, safe,friendly. Thank all staff
10.0
Rooms are comfy and updated
10.0
Love the location of this hotel. The room was very nice. Once in awhile you could smell cooking but nothing too bad. Great beds and pillows. It's our second time here, and when we return to Mexico City we will stay here again.
10.0
Attentive staff, great location, big windows, comfortable rooms. In all: a great experience.
5.0
Second stay at Krystal and I find it is a great modern hotel for an amazing low price just a short ride to Cayoacan Centre. The staff are very helpful. I will surely stay again next trip to CDMX.
10.0
Great place to stay
10.0
Very good Hotel in a great location, spacious rooms and friendly staff. Many fantastic restaurants within walking distance.
8.0
Bed linen is a bit cold not so comfty
8.0
Great property and staff.
10.0
Really nice place. Make Mexico City seem very safe
8.0
Good but there beds are horrible. Incredible soft and I think matress was broken. I asked them to fix it but never did.
FAQs
How much does this hotel cost compared to others in Mexico City?
The average price for a rental in Mexico City is $88 per night. This rental is $37 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Krystal Grand Suites Insurgentes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Krystal Grand Suites Insurgentes pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Krystal Grand Suites Insurgentes?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and balcony or patio.
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