Mercure Birmingham West Hotel
Hotel in Birmingham
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Eco-certified hotel with a full-service spa and a health club
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Mercure Birmingham West Hotel offers 168 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 21-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Mercure Birmingham West Hotel offers 168 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 21-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.
This West Bromwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision. Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Birmingham
Available Rooms
Standard Room, 1 Double Bed (Compact)
1 Double • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Double Bed
1 Double • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Twin Beds
2 Single • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Privilege, Room, 1 King Bed
1 King • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Classic Room, 2 Twin Beds
2 Single • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
We visited only for one night but we were warm and comfortable in a very clean twin room. Nothing fancy about it, just good value for money. We did not visit the restaurant but were told the breakfast was £12/head which sounded reasonable. There is a £7 charge for car-parking which we were not aware of before arriving so we asked staff to make this information more visible when booking.
3.0
The stay was ok ..byt not enough blanket in room...shouldnhave mofe choice of teas in the room ..behind the tv was FULL OF DUST SO you can just imagine how much crap you are inhalering ... i pay £54 for one night but needed a extra night day after which cost £74 ..woukd i pay that again ? No
4.0
Half decent hotel, a bit dated and could do with a refurbishment. Parking is charged at £7 which is ridiculous. This should be included!
5.0
Stayed before, will stay agaub
Had the Brummie burger, it was fantastic.
Breakfast was ok. Boiled mushtlrooms not so great. Only egg choice was wet sceambled egg
5.0
Great stay and friendly staff
5.0
All great thanks.
2.0
Complaint made, staff dismissed complaint, staff advised to claim a refund.
Poor service
5.0
My experience was awesome, the gym and pool was great addition for the hotel price
4.0
Was disappointed pool was closed. Staff were excellent with us as my daughter was poorly and we ended up spending most of the night in hospital.
4.0
Decided to try this place for once as usually opt for another chain of hotels when staying in the area.
I genuinly preferred this place its conveniently placed for accessing west brom shops and plently of eateries in the area.
What made me choose this place was that it had a bar/restaurant, pool and gym. Plenty of free parking.
The staff are friendly, although it did take us a little time to get their attention on arrivel to check in.
My only gripe was with the eating there. I had to order a kids meal for my daughter which came with a main (burger) and desert (brownie)
It seemed to take way to long for the burger to turn up. No one came back to clear the plate or ask if everything was ok with the food. I took the plate to the bar and asked that they get the desert. Nothing appeared, i went back to the bar and the member of staff appologised because they'd forgotten to tell the kitchen. The fact there was like 5 people in the bar max during this period and no ones on top of this probably says a lot.
I would stay again, IF i ever used the kitchen again, id be making sure to prompt them regularly, but theirs plenty of eating out options. We did the Vine and the food was great
2.0
Reception tried charging me overnight parking which I successfully challenged as there was no mention when I booked.
On route to the room I found dirty corridors and stained carpets. Outside one room was a pile of muck that was apparently caused by the builders, yet I didn’t see any ‘men at work’ signage on the route to my room, nor did reception advise.
I stay a lot with work and have a high tolerance for average hotels / standards. I’ll never stay here again. I emailed the hotel manager overnight and haven’t had a response.
3.0
Was a last min booking was all good until the morning when I had no hot water at all and I mean no water. Couldn’t shower or wash and was not even offered another room to as least shower. Maintenance never turned up
4.0
Staff were really impressive and helpful, nice rooms good facillties.
4.0
Good Pool area and restaurant.
5.0
Clean, well kept, great staff. Bed was extremely comfy.
5.0
Amazing as always! Love the staff, Brian is tremendous!
5.0
My stay is good. The staff was helpful and friendly.
3.0
There were several events on at the hotel when we checked in, so a bit of a queue.
Check-in seemed smooth, including paying for parking for 2 nights, but when the desk staff entered "parking for 1 night" I double checked and was met with scorn.
The stay was fine.
I received a parking fine because I wasn't registered for the second night, despite attempts to prevent the issue.
Location and price makes this one of only a few options, but I will be very wary in future.
3.0
The spa 'experience' was below average, fitness facilities (sauna, steam room, pool, changing rooms) were barely functional and I did not feel particularly 'privileged' to have paid for a room upgrade.
If you want an expensive bar, an average restaurant, poor breakfast and a bed...... go for it.
5.0
Lovely room, nice hotel, perfect for our needs as a stop over on long road trip, just off M5. Only issue we had was room service. Couldn’t order from room, ended up phoning hotel on mobile and reception put us through to dining. Food was delicious
4.0
Always good customer service. Can’t say the cleanliness of the hallways is great around 1st floor but room itself was great. Room I stayed in had a built in alarm call for about 5am when cages were being moved
5.0
Massive carpark and its free be sure to enter your registration plate at reception
Quick check-in all info given even a letter with it on.
Lift to all floors
My room was very compact size just big enough for one i guess.
Bed was super comfortable
WiFi was good
Shower hot and powerful
Breakfast not included but could add on if wanted
Evening meal was good
Simple menu but excellent value .
Free use of the leisure facilities
Location is on a house estate close to the motorway jct.
Close to a beautiful country park.
Would stay again if in the area
5.0
Hotel was really.nice and the room was great. The swimming pool changing rooms need some TLC but my overall experience was excellent.
5.0
Average hotel stay for two nights, whilst facilities look reasonable, update and reconditioning would be highly recommended. Helpful and polite staff. Clean and tidy room although located at very rear of hotel and quite a distance from reception up stairs then down in lift, a little complicated.
5.0
Really easy friendly check in rooms quite and clean.
4.0
Was a good stay the health club was nice to use after xh
3.0
Room was comfortable but the restaurants food wasn't the best. It was fine as a stop over though
4.0
The room was a nice size and had contemporary decor.
However the basin in the bathroom, looked unclean, looking closer, it was cracked and chipped.
The occasional chair in the room broke when I sat on it.
I spoke to reception about this and said i was dissatisfied with this. They didnt seem very helpful and I was told that I would need to email a manager a day after I we will have left. I am waiting to do this.
I feel all hotels should be their best and there is no excuse for substandard furniture and furnishings.
Staff in the bar and dining area were very pleasant and breakfast was good with lots of choice
1.0
The first room I was in had stains on the carpet bed sheets had stains I will provide images for this. It also had a blocked sink. It had a strange smell. There were constant banging noises early morning and the disruption was terrible. Then I got moved to a different room which was bigger but the quality again was appalling. The bathtub had hair on it and marks and the door didn’t have a cover on the peep hole which is a huge invasion of privacy. There was dusty flying around the room too. And as an asthmatic person this is severely dangerous! It was very poor cleanliness and I was very disappointed considering the 3 nights I stayed and the price I payed.
2.0
Bed room lacked adequate lighting to put on makeup. The shower temperature would randomly switch from scalding hot to freezing cold in seconds continuously, which made having a show almost impossible! The loo roll kept falling off its holder. Finally throughout the night where was this random buzzing sound like a mobile phone on vibrate all night long.
1.0
20min in queue to check in. Lack of staff. Tiny room. Not enough room space for 2 people
1.0
I booked this as a double bed online and they overbooked leaving me with a single bed and not getting what I paid for
10.0
Very helpful staff
3.0
Be warned - parking is extra which is ridiculous if you’re staying overnight, but it's free if you’re just there as a day delegate. Staff were helpful and good breakfast.
5.0
Wonderful one stay, check in was a breeze the young lady on the desk whose name escapes me was fantastic.
3.0
Staff were very nice and helpful. Room was a bit run down with remnants of stickers on tiles and stained/dirty curtains. Booked an upgraded room but not sure what this included?
10.0
really enjoyed my stay here. lovely rooms and pool&spa area. would stay again !
5.0
Was a beautiful stay. Staff were amazing and accommodating
8.0
The hotel is clean and quite but to pay extra for parking and not including breakfast which is quiet expensive its inconvenient
8.0
The Hotel, was very quiet and also very convenient.
FAQs
How much does this hotel cost compared to others in Birmingham?
The average price for a rental in Birmingham is $110 per night. This rental is $31 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Birmingham West Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Birmingham West Hotel. Enjoy the water!
Is Mercure Birmingham West Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Birmingham West Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and laundry.
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