The Swan at Hay Hotel

Deluxe Double Room, 1 King Bed | Individually decorated, individually furnished, desk, laptop workspace

Superior Double Room | Bathroom | Free toiletries, hair dryer, towels

8.4 / 10.0

Outstanding(270 Ratings)

Hotel in Hay-on-Wye

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Internet / Wifi, Parking and more

About this hotel

Georgian hotel with 2 restaurants and a 24-hour front desk
This hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Housekeeping is available on request.
The Swan at Hay Hotel offers 19 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Cable television is provided. This Hereford hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of Hay-on-Wye

Nearby attractions

Sgwd Yr Eira Waterfall

27.2 mi

Small Breeds Farm Park and Owl Centre

8.8 mi

Henrhyd Falls

29.8 mi

National Showcaves Centre for Wales

29 mi

Available Rooms

Classic Double Room, 1 Double Bed

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Double Room

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Twin Room

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room, 1 King Bed

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

The Swan at Hay Hotel

$$$$

8.4 / 10.0

Outstanding(270 Ratings)

Hotel in Hay-on-Wye

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Internet / Wifi, Parking and more

About this hotel

Amenities

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of Hay-on-Wye

Nearby attractions

Sgwd Yr Eira Waterfall

27.2 mi

Small Breeds Farm Park and Owl Centre

8.8 mi

Henrhyd Falls

29.8 mi

National Showcaves Centre for Wales

29 mi

Available Rooms

Classic Double Room, 1 Double Bed

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Double Room

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Twin Room

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room, 1 King Bed

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.4 / 10.0

Outstanding(270 Ratings)

5.0 / 10.0

Sep 2024

Staff was so helpful and friendly- especially Sandy! Highly recommend

5.0 / 10.0

Sep 2024

We had a wonderful stay! Everyone was so friendly and helpful. The grounds were lovely and our room was beautiful. Would definitely stay again!

5.0 / 10.0

Aug 2024

Excellent Breakfast with eggs always perfectly cookedby correct amount. All the staff went out of their way to make us feel good - ESPECIALLY SARAH who was always helpfulbwith a permanent smile

10.0 / 10.0

Jun 2024

Lovely old Georgian hotel, clean and comfortable.

10.0 / 10.0

Jun 2024

A wonderful place to stay and enjoy Hay! We’ll be back!

10.0 / 10.0

May 2024

I was traveling with my very senior parents and staff offered to relocate them to a ground floor room as I'd not thought to request it. Dining doesn't have a ton of options but what you get is exquisite and the service is friendly and attentive.

8.0 / 10.0

May 2024

Beautiful grounds. Staff was very friendly and helpful. Excellent location. Adequate rooms.

10.0 / 10.0

May 2024

Lovely building and garden. Excellent food and very pleasant and helpful staff. Great place to stay in a delightful little town.

5.0 / 10.0

Apr 2024

Arrived to a very warm and helpful welcome. Room was lovely. Highlight was the excellent staff. Especially Sarah. Very dog friendly and the enclosed garden was not only beautiful but ideal four our dog.

5.0 / 10.0

Apr 2024

A really pleasant night’s stop with excellent food and service. Will certainly visit again when we have more time.

5.0 / 10.0

Mar 2024

We booked this at the last minute and arrived just 15 minutes before the kitchen was to close. They were very helpful and made sure we got seated and fed on a cold rainy night. This hotel is very close to the shops in town, perfect for a book holiday. The staff was very helpful in locating and directing me to a place that could help me ship my books back home.

4.0 / 10.0

Feb 2024

pleasent stay

5.0 / 10.0

Jan 2024

Really enjoyed our stay, staff friendly and helpful. Hotel full of character

10.0 / 10.0

Oct 2023

I love the spacious room. If you have heavy luggage, do note that you have to lug it up a flight of stairs.

3.0 / 10.0

Oct 2023

Nice greeting when we arrived,our room was alright comfortable but slightly shabby.Clean though.we had a cream tea in the afternoon which really wasn’t very good at all,the scone turned to dust after I cut into it,making it almost impossible to spread anything on it. We had a good nights sleep the bed was comfortable The breakfast was disappointing,couldn’t finish my sausage Throughout our stay there was a strange smell in the building.

8.0 / 10.0

Aug 2023

The wifi in the outside rooms was very poor. The bed was very comfortable, there was adequate storage for clothes etc.

10.0 / 10.0

Jul 2023

The Swan is a great place to stay, conveniently located near the center of town with easy access to a laundry, an ATM, a Post Office, restaurants and shopping. The staff are friendly and helpful. Breakfast, lunch and dinner are served and the pub offers light options between meals. Top ratings.

8.0 / 10.0

Jun 2023

It was a lovely hotel. Maybe the restaurant could have had better service as it was slow. The floor of our room was noisy and uneven. But it was nicely located and the staff catered to my every whim. 😊

10.0 / 10.0

Apr 2023

Excellent location. Would stay there again. Highly recommend.

5.0 / 10.0

Jan 2023

Lovely clean comfortable room, beautifully decorated! Would point out that not all of the deluxe rooms have separate shower and bath as described on Hotels.com though. (shame as that was our reason for choosing a deluxe room!) Parking onsite and we were able to check in early. Comfortable bars and dining room. Unfortunately our dinner booking was not recorded and we were told the kitchen was closing when we went down, this made us feel uncomfortable and rushed with our meal. Food and service were excellent though. Very good breakfast - good choices on the menu although limited continental options - no croissants that day. We had a lovely stay and would have stayed longer if we could!

4.0 / 10.0

Oct 2022

Lovely dining room and garden. Dinner was very good with excellent service. Breakfast was a little disappointing but would still go back there.

8.0 / 10.0

Oct 2022

The room was comfortable and warm. Enough space to relax. Good shower but the bath was a little uncomfortable - too big! Very helpful staff. The TV system is not linked to the internet so can't get netflix, firestick, on demand or catch up.

5.0 / 10.0

Sep 2022

Comfortable, good food and staff very nice.

10.0 / 10.0

Sep 2022

The bed linens were very nice and the mattress was comfortable. Some road noise. A wonderful place to stay.

4.0 / 10.0

Aug 2022

Very nice hotel, staff were really helpful and could not do enough for us. Excellent breakfast with fresh berries and very good choice of cooked options.

10.0 / 10.0

Aug 2022

The Swan is a wonderful place outstandingly beautiful like stepping back in time original windows wood work etc absolutely delightful

8.0 / 10.0

Jul 2022

Excellent value for money

5.0 / 10.0

Jul 2022

Lovely comfortable room (even with the heat!) with an incredible view. Beer garden was a great space to have a drink in. All the staff we met were so helpful, a real credit to the Swan. Only negative was the price of food was a bit high but I appreciate costs of ingredients are probably huge nowadays with inflation...

10.0 / 10.0

Jul 2022

Beautiful room. Spotless. Great food and drink options on property. Located within walking distance of all of the ships and castle.

4.0 / 10.0

Jun 2022

The staff were very helpful and the food was good value. My only problem was the stairs to the room there were too many but that is just my arthritic knees!! I was just about to go up and a member of staff ran over and carried my case up. Staff were excellent

5.0 / 10.0

Jun 2022

Lovely cosy homely room. Friendly staff and lovely food. Highly recommended

4.0 / 10.0

May 2022

Excellent location at edge of town center with easy walking access. Very clean well kept property and room. Really nice garden for outdoor drinks or meals. Food was ample and good at reasonable prices, more pub style than fine dining. The parking courtyard was tight, but we did always find a spot. Staff attentive and friendly.

10.0 / 10.0

Apr 2022

Lovely room, pleasant bar, quiet, helpful staff, very good breakfast. Can't think of anything we did not like.

3.0 / 10.0

Apr 2022

We stayed two nights, the staff were very welcoming and the room had a lovely view over the garden and countryside. The breakfast was excellent in the lovely Garden Room. Parking could be a problem if the hotel is full, we had no problem but heard of others that could not get into the car park. Good location for exploring Hay-on-Wye as the town is just a short walk. Would stay again if in the area.

5.0 / 10.0

Mar 2022

Entirely charming. Easy check in/out. Nice location. Really enjoyed our stay.

3.0 / 10.0

Mar 2022

Cleanliness was an issue with cob webs everywhere.The bathroom smelled of sewage.Over priced for what it is.Just that price because of location.would not stop at the Swan again.

3.0 / 10.0

Feb 2022

Lovely food both dinner and even better breakfast Great staff Only downside small room but old buildings so difficult to do anything about that

3.0 / 10.0

Feb 2022

We were celebrating our 41st wedding anniversary and couldn’t have chosen better. Staff were friendly, food was great. Overall a fabulous time.

4.0 / 10.0

Feb 2022

This property was as expected but the servicing of the room was not up to standard. We put this down to Covid restrictions.

3.0 / 10.0

Feb 2022

Room would not be serviced unless request made, not enough coffee etc, bathroom supplies for two night stay. Small bedroom and bathroom for the price.

FAQs

How much does this hotel cost compared to others in Hay-on-Wye?

The average price for a rental in Hay-on-Wye is $134 per night. This rental is $15 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Swan at Hay Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Swan at Hay Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Swan at Hay Hotel?

We found 6 amenities for this rental. This includes internet / wifi, parking, laundry, balcony or patio, and tv.

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$$$$

The Swan at Hay Hotel

Hotel in Hay-on-Wye

Reasons to book

About this hotel

Amenities

Map of Hay-on-Wye

Nearby attractions

Available Rooms

Classic Double Room, 1 Double Bed

Superior Double Room

Superior Twin Room

Deluxe Double Room, 1 King Bed

The Swan at Hay Hotel

Hotel in Hay-on-Wye

Reasons to book

About this hotel

Amenities

Map of Hay-on-Wye

Nearby attractions

Available Rooms

Classic Double Room, 1 Double Bed

Superior Double Room

Superior Twin Room

Deluxe Double Room, 1 King Bed

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hay-on-Wye?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Swan at Hay Hotel pet friendly?

What amenities are available at The Swan at Hay Hotel?

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