DoubleTree by Hilton Mazatlan
Resort in Mazatlan
4-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this resort
On beach with 4 outdoor pools for sandy fun near Cerritos Beach
Spend the day playing on the beach then return to dine at one of DoubleTree by Hilton Mazatlan's 3 restaurants.
Housekeeping is available on request.
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.
4 outdoor swimming pools are on site.
Spend the day playing on the beach then return to dine at one of DoubleTree by Hilton Mazatlan's 3 restaurants.
Housekeeping is available on request.
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.
This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
4 outdoor swimming pools are on site.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Map of Mazatlan
Available Rooms
Suite, 1 Bedroom
1 Queen • 717 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed, Accessible (Roll-In Shower)
1 Queen • 280 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed, City View
1 Queen • 280 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Double Beds, City View
2 Double • 280 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 Queen Bed, City View
1 Queen • 360 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
Great room and great view
3.0 / 10.0
Needs rehab
3.0 / 10.0
The room smelled like sewage every morning. We called the front desk but never fixed it.
10.0 / 10.0
Was good
8.0 / 10.0
Good area and staff was excellent. Would stay here again.
10.0 / 10.0
I’m happy I stayed at this property. It was safe, clean and had all the amenities I needed. Breakfast was great, pool area is nice, I could get my laundry done, there are water filters everywhere, cleaners are great, all doors double locked, there is a large safe box in everyroom and it’s right near everything including the elaborate Shekinah beach club. I’m from Australia, and I would say it has all the western comforts I needed and wanted, but it’s a more of a modern experience than traditional - sometimes I felt like I was in the Mediterranean.
8.0 / 10.0
Good overall
10.0 / 10.0
The property was nice but there was mold everywhere above the bed in the shower around the bathroom vanity I would have preferred to have been able to get the ocean view because the street view was very loud from 8pm to 4am I was able to get some sleep after 4 am it was quite it I did like the pool area it was a beautiful view in the pool side
10.0 / 10.0
Excellent service
10.0 / 10.0
10/10 will be back for sure
2.0 / 10.0
Check in was later than it was supposed to, keys were not programmed right, it was very noisy around the hotel and rooms were not that clean. Bedding and pillows were not great either
3.0 / 10.0
Great view hotel looks nice from outside,but for the four days of our stay my room was not cleaned my bed sheets were not changed housekeeping made the bed but used same sheets. The amenities were not available bottles were empty. And I noticed mold in shower and in walls. Definitely not staying there again
6.0 / 10.0
Didn’t sleep the 3 nights I was there was in the 6th floor glancing the street there’s a club next to hotel loud music till 4am everyday
Monday thru Sunday
8.0 / 10.0
Great hotel with lots of dinning options around. The staff were friendly and we were greated with an early check-in as our room was ready- this was very appreciated. The room was clean however the shower and the bathrrom had mold and would require a deep clean and the couch was very dirty and would either need to be deep cleaned or just replaced. We kept our car in the hotel outside parking lot just across the steet and there wes mountains of garbages like a garbage dump in the parking lot. This is not acceptable for an international standard hotel. It would require a half day of work with a truck to clean up. Also, just beside the hotel, there is a vacant lot with garbage hills that were visible from our hotel balcony which again could be an easy fix for the hotel to improve the view of the guests and the hotel reputation.
6.0 / 10.0
Ok hotel, the only complaint would be no smart tv in the room
2.0 / 10.0
Not clean, not Shampo toilet paper
Bot change towels
And close pool at 8 pm
10.0 / 10.0
I absolutely enjoyed my stay here! Everyone was super helpful and friendly.
6.0 / 10.0
No water for two days
2.0 / 10.0
3 out of four day stay, we had np water. had to go down to lobby to use restroom.
6.0 / 10.0
Our room was on the street side and it was very loud; traffic, and Live music all night
8.0 / 10.0
Very nice hotel! We loved the room, and the city views from the balcony. Our room was kept nice and clean. The only down side we experienced is that the hotel kept running out of water. Sometimes we would have to shower in the Spa area. Other than that excellent hotel choice! The pool area is beautiful! Would recommend.
10.0 / 10.0
everything very clean
4.0 / 10.0
Needs improvement
8.0 / 10.0
Nice property, good location, very clean, staff very nice 3 pools nice beach
10.0 / 10.0
We had an excellent experience at double tree Mazatlán .
10.0 / 10.0
We stayed at the property for seven days so we reserved two rooms four months in advance the only problem was that they gave us the rooms seven floors apart but after that we had a happy stay all the staff was very nice, we would stay at the Double Tree again. Thank you
8.0 / 10.0
Not enough elevators when they’re fully occupied
3.0 / 10.0
The hotel was pretty decent compared to the pictures. Upon our arrival the sink had like pink toothpaste smeared and was clogged. We didn’t know the room had a balcony which was nice but the lock was broken so we couldn’t lock it. The breakfast was alright but the lunch was really good. All the workers were very friendly and our housekeeper Maribel was the best whenever we needed something. They didn’t have enough pool towels or seating almost our whole stay due to people that were not staying there being there so we didn’t get to enjoy the pool until our last two days after staying there nine days. Overall the stay was ok if it’s your first time visiting but i wouldn’t stay here again in the future
2.0 / 10.0
I booked four rooms on Expedia and had nothing but problems as soon as we tried to check in. The hotel overbooked room so we had a very hard time getting our rooms. One room was ready on time at 4pm, the next at 5pm, the next at 6pm and the fourth was not ready at 7pm so we had to go complain. The hotel staff was completely unbothered. My whole party missed our restaurant reservations because we had to deal with the hotel issues. It was such a horrible experience. They said we would not get our money back if we canceled the 4 rooms. And that check-in time is just an estimate, they were not obligated to have our rooms ready on time. We had to complain 4 times to the hotel staff for the 4th room. At 7pm, they agreed to finally give my guests a room and changed the check out time for all 4 rooms until 1pm. Come to check out time, they did not make any notes and did not honor what the hotel manager Geraldine stated to us. Geraldine and her staff were completely dismissive and rude, maybe it’s due to inexperience. The rooms were dirty, old and had mold in many locations. We requested towels on 5 different occasions and did not receive them. We would wait a couple hours and no one would bring them. We had to go to the reception area to physically get them ourselves. Service was beyond horrible. We will never book here again.
10.0 / 10.0
Great property, nice rooms,
Comfty beds
Terrible wait for elevators!
10.0 / 10.0
I enjoyed the amenities and the friendly staff.
4.0 / 10.0
The Hotel and service was good. The pool close at 8pm, no towels out doors or once they cleaned the room and I called to request towels but they never showed up. There were days where the room service was excellent and some days no towels no clean sheets.
5.0 / 10.0
Everything was good. I inquired about the laundry and was told the instructions were in the closet, but they weren't there. The refillable water station was convenient. Definitely would stay here again.
2.0 / 10.0
I don’t get the help I need and my room was dirty I find dirty socks in my bed
10.0 / 10.0
Excellent location, club next door that played music till 4 am maybe not suitable for an older crowd but great for me
4.0 / 10.0
Couldn’t be better
10.0 / 10.0
Great area, the hotel was very clean and the staff was very friendly
10.0 / 10.0
Nice hotel, access to the beach was easy. Good size pools
10.0 / 10.0
We will definitely be staying at Double Tree in MZT in the future.
8.0 / 10.0
This is one of the best hotels in this area. I gave it 4 stars because you can hear the noise from the clubs at night but I still slept (after I went clubbing- some clubs are walking distance). The hotel is near restaurants, clubs, la letras de mazatlan, & other tourist sites- some walkable & others about a 5min drive. The Oxxo is across the street & there’s a Starbucks inside the hotel lobby. For an extra fee, you can get access to their breakfast buffet, which is pretty good. I felt safe during my stay. Staff are friendly & attentive.
FAQs
How much does this resort cost compared to others in Mazatlan?
The average price for a rental in Mazatlan is $119 per night. This rental is $20 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at DoubleTree by Hilton Mazatlan. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at DoubleTree by Hilton Mazatlan. Enjoy the water!
Is DoubleTree by Hilton Mazatlan pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Mazatlan?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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