Sandcastles Beach Resort

Comfort Apartment, 1 Bedroom, Kitchen | Living area | Flat-screen TV

Comfort Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, oven, stovetop

Comfort Apartment, 1 Bedroom | In-room safe, soundproofing, iron/ironing board, free WiFi

Comfort Apartment, 1 Bedroom | Bathroom | Free toiletries, hair dryer, towels

2.8 / 5.0

Fair (43 Ratings)

Resort in Ocho Rios

3-Star Resort

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Beachfront resort with a full-service spa and a 24-hour fitness center
This resort features a full-service spa, a private beach, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge.
Limited housekeeping is available.
Sandcastles Beach Resort offers 40 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 3.5-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Ocho Rios resort provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

A private beach and an outdoor tennis court are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Ocho Rios

Nearby attractions

Dunn's River Falls & Park

Available Rooms

Studio, Kitchen

2 Single • 5995 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Basic Room, 1 Bedroom, Kitchen

1 Queen • 1101 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Bedrooms, Kitchen

2 Queen • 1307 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Basic Room, 1 Queen Bed, Kitchen

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Comfort Apartment

1 Queen • 8998 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Sandcastles Beach Resort

$$$$

2.8 / 5.0

Fair (43 Ratings)

Resort in Ocho Rios

3-Star Resort

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

This Ocho Rios resort provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

A private beach and an outdoor tennis court are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Ocho Rios

Nearby attractions

Dunn's River Falls & Park

Available Rooms

Studio, Kitchen

2 Single • 5995 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Basic Room, 1 Bedroom, Kitchen

1 Queen • 1101 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Bedrooms, Kitchen

2 Queen • 1307 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Basic Room, 1 Queen Bed, Kitchen

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Comfort Apartment

1 Queen • 8998 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

2.8 / 5.0

Fair (43 Ratings)

5.0 / 5.0

Jul 2024

Our apartment was clean and nice 👌 fully equipped. I would definitely stay there again. I also liked how everything outside are in close proximity to the property.

3.0 / 5.0

Jul 2024

Overall i enjoyed my experience but lighting of the rooms could be improved except for the bathroom.

1.0 / 5.0

Apr 2024

There was no hot water in the unit. No water coming out of the hot water spigot. Mildew on walls in the unit. I was unable to shower and no staff on site up to noon time to fix the problem.

2.0 / 5.0

Feb 2024

Sandcastles is in a great location and is a good property if you are looking for something outside of the typical marble resort. The security staff and gate staff were wonderful and personable. The unit we stayed in was awful (some are privately owned and rented, some are owned and rented by the resort. I don't know which one ours was). The kitchen was terrible, very little in the way of cookware and some of the dishes were cracked and broken. There were no glasses available , just plastic that had seen better days. Not even a sharp knife or pair of scissors available. The twin beds only had a sheet, I had to use one of our towels to cover my kids. This was extra annoying as we only got a couple of towels to begin with, which were never replaced because the room was never cleaned. We requested bath mats but they never came. This property has so much potential, it's too bad that our experience was in apartment D7.

3.0 / 5.0

Feb 2024

No one knows what is going on. Check in was a nightmare. They didn’t have enough towels and wash clothes in the room.

2.0 / 5.0

Nov 2023

I stayed at the property 11/24 - 27. I have not seen a housekeeper in those 4 days. I had to live with the garbage and dirty linnen. Thank G-d i was alone. The backdoor and windows were closed BUT NOT LOCKED! I didn't realize untill the next day that it was a sliding door. The apartment is on the ground floor. Anyone could have opened the door and window and enter the apartment while i was asleep on Friday night. That is unacceptable!

2.0 / 5.0

Oct 2023

I stay at sandcastle in the pass and it was wonderful The property is too old and dirty, mold in bathroom ceiling and dirt by the window. I stayed in A6 , really needs upgrade and redo.

5.0 / 5.0

Sep 2023

clean quiet

0.5 / 5.0

Aug 2023

Wouldn’t recommend. Beat up and poor quality. service is even worse. A lot of issues to get on the beach even though it’s right next door. Stay away

5.0 / 5.0

Aug 2023

Everything was great, didn't like that my room didn't have a bigger couch or a sleeper couch

1.0 / 5.0

Aug 2023

THE CHECK IN AND OUT PROCEDURE WAS AWFUL; THE ROOM WAS DIRTY,HARDLY ANY LIGHT IN THE ROOM, BULBS MISSING. ITEMS MISSINGFROM THE KICHEN THE WOMAN MANAGER AND FRONT DESK STAFF TELL LIES, THERE SHOU'LD BE IN PRISON. THE ROOM IS NOT FIT FOIR A DOG. TRAVELOCITY WI LL GET A BAD REVIEW BECAUSE OF THIS SO CALL HOTEL, VERY NASTY. THE WAS NOT EQUIPT AS ADVERTISED. THE JAMAICA GOVERNMENT SHOULD CLOSED DOWN THIS DIRTY PLACE. I AM TALKING TO MY LAWYER ABOUT REPORTINGF THE MANAGER AND STAFF TO LOCAL GLEANER NEWS PAPER. NO STANDBY GENERATOR, I HAD TOI CUT MY STAY SHORT, I LOST MONEY THE PLACE IS NO GOOD. I WOULD NEVER RECOMMEND THIS PROPERTY TO ANYONE. TRAVELOCI TY SHOULD DROP THEM, BAD REVIEW REGARDS CANUTE SIMPSON

2.0 / 5.0

Jul 2023

The property is convenient to shopping. Housekeeping was unimpressive

5.0 / 5.0

Jul 2023

Quiet, however, since there are no elevators, help with our suitcases would be nice

1.0 / 5.0

May 2023

This place has gone downhill. Should've listened to the transportation driver who shared horror stories from other guests who stayed here.

1.0 / 5.0

May 2023

They do not answer calls nor text messages. No housekeeping services at all. Mold on the bathroom ceiling and sink. Missing lightbulbs in every room. Front desk sends messages also withoutaresponse. I will never return.

5.0 / 5.0

Mar 2023

I liked the friendly staff and the convenient location, was right on the beach

2.0 / 5.0

Feb 2023

Unable to get any assistance with any needs. Staff was not friendly Needed toilet paper and was told manager would send someone. No one ever came. We had to get t paper from our family member who was staying there. Unacceptable. They never removed dirty towels daily even though we were told they would. Staff not friendly

1.0 / 5.0

Dec 2022

When we arrived at Sandcastle Resort in the evening, we couldn’t see the property well as it was dark. However, in the morning when i opened the curtains, I realized we hadn’t gotten the ocean view room that we booked, instead, we had a view of the parking lot. I spoke with the young woman at the desk and was told she would have to contact the owner and let the owner know the situation and then call us back; she never called back and the owner never called. When we returned to the desk and asked again about our room (no one at the desk answered our calls), we were told the owner didn’t have any ocean view rooms available. I asked it another owner had an ocean view room and what could be done to remedy the situation; I was told there was nothing they could do. On the third day, we asked to have our room cleaned and the housekeeper (who was lovely) said she never received the message so the room wasn’t cleaned. The bottom line is: customer service was lacking, we didn’t get what we paid for and the cleanliness of the premises was less than desired so Expedia found another property for us. It was not the way we wanted to begin our stay in Jamaica. I would not stay at Sandcastle Resort in the future and I would not recommend It.

0.5 / 5.0

Jul 2021

Overal place was poor would not recommend to stay there

0.5 / 5.0

Feb 2019

Everything went wrong! I booked two beachfront suites, with three weeks in advance. Upon arrival, we were informed that they were not available. Instead, we were accommodated in two separated ones, even though the idea was having a flat with two rooms because we traveled with two teenagers. After complaining -Luvlee and Devon were very helpful- we were given two close by. One was nice and modern (B-23) but B-21 was nasty! Old, dark, without electricity in the socket were the toaster and microwave were plugged. The fridge door didn't close. The shower was so small that it was so difficult to bath, not to mention the mold! The only positive thing is the location of the flat, in downtown Ochi and the beautiful beach nearby.

1.0 / 5.0

Nov 2018

Checking-in was fine, but when we got to the room, there wasn't any power. Went to the front and a young lady came back with me and turned on the circuit breaker. Went to get a shower, but only cold water was running. went back to the front desk and was told that there was a switch in the room that needed to be switched on in order to get hot water. I found the switch, and after a while we had hot water. Wanted to iron my clothes in the morning, but there wasn't any iron in the room. Went to the front desk and was told that the room I had was a private rental and they needed to contact the owner of the room. I left and returned later in the evening; the front desk clerk called the owner and gave me the phone. He insisted that there was an iron in the room, but there wasn't. The room I had was A10; it requires a lot of work. Bathroom, bed, and curtains needs renovation and changes. Unfortunately, when I booked, I thought I was booking with Sandcastle, and not a private owner. I stayed at Sandcastle and all was well, but this stay was very disappointing.

2.0 / 5.0

Sep 2018

The staff was very helpful where they can. Checking in I had to wait 2 hours and an hour the second time due to private owners not leaving the key. Apart from that the bar, pool, property and beach are all very satisfying.

1.5 / 5.0

Aug 2018

A lot of these are privately owned, and that means the cleanliness and furnishings depend on the owner, not necessarily the front-desk staff. The room's wireless didn't work for the two days we stayed there. It's in a central spot, on the beach, with a pool, but our king and "sofa bed" (a big air mattress) took up pretty much the entire room. Rooms are kinda dingy but serviceable. Staff was nice enough but didn't work super-hard to solve the various issues that cropped up. They probably get tired of trying to solve problems through the apartment owners.

1.0 / 5.0

May 2018

Air condition not working properly. Problem getting help

1.0 / 5.0

May 2018

Air condition not working properly.Problem getting help

0.5 / 5.0

Aug 2017

People people stay away from this hotel Sandcastle Beach Resort or if you do go do not stay in Room A21 I booked to go there for three nights when I got there the floors were dirty the bathroom lights were not working the fridge smell horrible toilet paper ran out and when I go to front desk to complain they said they can't help because the rooms were individually owned which I was not aware of, so I asked if I could speak to the owner I had to go through three person to get to her when she shows up I took her to the room to show her the situation (she is a black English woman) she herself said it was not good and she promise to send someone to clean the floors and fridge and send us toilet papers and towels which we did not have by the way the bathroom floods until this day we have never received anything I had to go back to the front desk again to beg for toilet paper and the lady had to get it from other room to give to us. I had even asked to change my room and they said all the rooms were booked, my stay there were HORRIBLE, HORRIBLE, this woman do not care about others ,who owns ROOM A21 she only needs money or else she would have taken care of her property. RUN DO NO STAY IN ROOM A21 it is not not well kept and they do not supply anyone with toiletries. I will never go back there.

2.0 / 5.0

May 2017

GREAT LOCATION, ROOMS VERY CLEAN,THE STAFF PROFESSIONAL AND FRIENDLY!

2.0 / 5.0

Jan 2017

I stayed at Sandcastles for a few days. The hotel condition was very pleasing. The room was clean, modern, spacious, simple, but stylish and very comfortable.

1.5 / 5.0

Jan 2017

Friendly staff will stay again in the future

2.0 / 5.0

Oct 2016

Nice place friendly staff people you always hear people say staff was rude most of the time it's usually some arrogant person not realizing he not home great staff!!!!! There's no issues with people if you treat people with respect

2.0 / 5.0

Oct 2016

Nice place friendly staff people you always hear people say staff was rude most of the time its usually some arrogant person not realizing he not home great staff!!!!! Theres no issues with people if you treat people with respect

1.0 / 5.0

Aug 2016

The front desk staff was great. The room was the most disgusting room I had ever seen. I left the hotel after 1 hour and checked into another hotel. I could not breathe with the bleach scent and definitely did not want my skin to tough anywhere in that room.

FAQs

How much does this resort cost compared to others in Ocho Rios?

The average price for a rental in Ocho Rios is $131 per night. This rental is $102 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Sandcastles Beach Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Sandcastles Beach Resort. Enjoy the water!

Is Sandcastles Beach Resort pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sandcastles Beach Resort?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Sago Palm Hotel

Hotel

in Ocho Rios

4-star

2 guests · 3 bedrooms · 2 baths

Pool · Air conditioner · Internet / Wifi

This Hotel for $228 in Ocho Rios, is perfect for your next (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

Sandcastles Beach Resort

Resort in Ocho Rios

Reasons to book

About this resort

Amenities

Map of Ocho Rios

Nearby attractions

Available Rooms

Studio, Kitchen

Basic Room, 1 Bedroom, Kitchen

Room, 2 Bedrooms, Kitchen

Basic Room, 1 Queen Bed, Kitchen

Comfort Apartment

Sandcastles Beach Resort

Resort in Ocho Rios

Reasons to book

About this resort

Amenities

Map of Ocho Rios

Nearby attractions

Available Rooms

Studio, Kitchen

Basic Room, 1 Bedroom, Kitchen

Room, 2 Bedrooms, Kitchen

Basic Room, 1 Queen Bed, Kitchen

Comfort Apartment

Ratings and reviews

FAQs

How much does this resort cost compared to others in Ocho Rios?

Is parking included with this resort?

Is there a pool at this resort?

Is Sandcastles Beach Resort pet friendly?

What amenities are available at Sandcastles Beach Resort?

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