Sago Palm Hotel
Hotel in Ocho Rios
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Luxury hotel with bars and a fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a conference center are onsite.
Sago Palm Hotel offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a conference center are onsite.
Sago Palm Hotel offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.
This Ocho Rios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
Gym or Fitness Center
Map of Ocho Rios
Available Rooms
Signature Suite
1 King • 1 Sofa
Sleeps 7
+
You'll be directed to Expedia.com for availability & pricing
Main Queen
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Main Twin Twin
2 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Main Deluxe King
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Main Deluxe Queen Junior Suite
1 Queen • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
My stay at Sago was really great overall.
The location is fantastic and the staff is amazing!! Christopher at the front desk in particular was very helpful during my stay.
My friends and I ran into an issue and the hotel manager—Yoland remedied the situation to our complete satisfaction and actually went above and beyond my expectations.
This was my second stay at Sago and I was very happy on both occasions. Their breakfast is wonderful as well as their pool.
1.0
My stay was lovely upon arrival. Everyone was kind and accommodating. I decided to eat at the restaurant for dinner wit my family and the wait staff and chef colluded to overcharge me. I brought it to the attention of the hotel manager. They basically charged me separately for the sides that are included with the meals. I didn't order any extra sides. They intentionally overcharged me, not expecting me to check. She recalculated my bill which ended up being $25USD less. It was an awful experience. I am sure they have done this many times before to foreigners. The chef comes out to laugh and smile with the patrons and encourage wait staff to cheat people. This incident ruined my trip.
The other, issue was the noise from a club nearby. The noise was unbearable and straight through the night. This hotel is in an awful location because of noise.
5.0
Good location. In center of town
4.0
Check in was good, We enjoyed our stay as the Sago which has been through a renovation. Housekeeping provided wonderful service. We were overcharged on drinks placed at the bar which I should have made a note at the time with management. After check out, management made a mistake on the count of towels, robes and linens in the room, called me advising of this discrepancy that was essentially an accusation that we took a robe from the room. The situation eventually was resolved but should have been verified internally before guest involvement.
1.0
The male night front desk worker was very lazy and disrespectful he expected us to unclog the toilet and left it clogged all night. They bought us ice with plastic frozen in the ice. Our first room had sand on the bed & floor. Pretty hotel but it needs better workers.
5.0
Very clean hotel. Great staff!
5.0
The staff were friendly and nice, the place was clean. Overall a great place to stay. Loved it. Hi 5!!
5.0
The rooms were modern, and there were no problems with anything. The customer service was excellent as well. The only shortcoming I could see was that they didn't have a lift or elevator to the second floor. I suppose that single negative point would make the hotel not handicap friendly. Other than that, I highly recommend this hotel.
2.5
The hotel was a 5 minute walk from the public beach and was close to many different food options. However, the hotel reataurant was so good that we could have stayed on the property for all meals. The pool was a good size and was well maintained. The workers were all very helpful and made the stay very enjoyable.
5.0
Staff was very helpful and accommodating. Hotel was clean, updated, had convenient parking and was just what we needed for our time in that area. Would definitely stay there again. My family enjoyed it and my kids felt very safe there.
5.0
All was good
5.0
Nice property
5.0
I love this hotel. We had a 5-Star experience in this boutique hotel. The staff were always friendly and smiling. From the front desk staff, to the restaurant staff, to the bar staff to the handyman to the very pool cleaner it was exceptional. The food was always delicious. They offered Jamaican and Americam cuisine. The room was emaculate, it gave a grandoulous feel because of the high ceiling. My husband is from Ocho Rios so I will definetly be staying there again and recommending it as well.
5.0
Had a great time staying at Sago Palm Hotel, friendly staff members. Shout-out the chef and waitress for holding it down with the breakfast. Service was 10/10.
5.0
Nice up and coming hotel that recently had a lot of renovations. Location is great you can walk to many places in the area. Would stay here again.
5.0
amazing service!!!
5.0
Everything
4.0
It was our first time staying at this hotel
The staff was very nice.. everything was okay
Only issue them stairs to walk up no elevator.. but we definitely enjoy our stay
We will return….
5.0
Management and Staff customer service skills were excellent. Thank you Sago Palms!
2.5
My stay was wonderful and relaxing. The hotel gas been updated since my last stayband it's absolutely beautiful. The place is immaculate. My room was so cozy and we really enjoyed the pool view. The team was extremely friendly and do very accommodating.
5.0
The hotel is remodeled nice location in town walk to everything. if you are not looking for an all inclusive. Breakfast is available. Wasn’t that great the first morning. We requested what we wanted the other days and it was available. . I enjoyed the tub in my room. Staff was wonderful. Suzy dottin from Florida.
2.5
Simple check in. Very polite staff! The food was amazing and the rooms were very clean. Awesome privacy. Excellent room service! Can’t wait to return, love it!
5.0
My spouse and I, really enjoyed our stay, Food was Superb, location was great and convenient. Will definitely visit again.
5.0
great place to stay in the heart of the city. Clean with nice amenities.
0.5
very disorganized operation. pay close attention to what you book or be told otherwise.
5.0
Great location to experience the town of Ocho Rios. Convenient to the town centre.
4.0
Entire process was smooth....i will definitely be a returned guest...
4.0
Nice place to stay at a fair price. The breakfast was awesome every morning.
5.0
Impressive hotel that still gives you that local vibe feel with authentic jamaican atmosphere
5.0
I will visit back very comfortable and quiet and clean
2.5
The stay was great. The staff was great. Everyone treat you as family and the stay was excellent. The hotel was very clean. I give it maximum 10 out of 10. Great job to the staff. I apprecate everyone and everything. Keep it up Sago Palm.
2.0
Pros: The hotel looks new and the room was very comfortable. Breakfast was very good, nice roof terrace with small swimming pool. Nice private parking. Centrally located.
Cons: No windows in the room, some hairs in the shower from previous guests, no hand soap, but there was shower gel, shampoo and conditioner.
5.0
Friendly and efficient staff. Clean environment. Within walking distance of stores, restaurants and attractions. The breakfast was scrumptious!
5.0
Think hotel was very nice , clean and staffs was friendly nuff luv
5.0
Excellent stay. The property is impeccable clean, and the staff are genuinely friendly. They ensure that your stay is pleasurable
5.0
New hotel with modern decor.
5.0
Very clean and quiet, very friendly staff.
3.0
Good location in the middle of downtown Ocho Rios. Breakfast was good. The front desk charged me twice & has an old manual paper system to document stays so my money could not be refunded without a lengthy research of their “files.”
Now, a week later, I am still pursing my money back telephonically from the USA. Major inconvenience.
5.0
The staff is amazing! Friendly, helpful, professional and approachable. The beach is a few minutes walk away, the pool area was great. We will be back again and will definitely book here. Thank you for a great stay.
5.0
My stay at Sago Palm was excellent, the breakfast options were great and so was the food as well. I celebrated my boyfriend’s birthday and got our room decorated and it was worth it! Our 2 night stay was extremely comfortable and the hotel is so clean and the ambiance is amazing!
The staff were exceptional! Renneil at the front desk was super helpful and made our check in process run smooth. All in all it was an awesome stay!
FAQs
How much does this hotel cost compared to others in Ocho Rios?
The average price for a rental in Ocho Rios is $131 per night. This rental is $97 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sago Palm Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sago Palm Hotel. Enjoy the water!
Is Sago Palm Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sago Palm Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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