AWA Hotel

Premium bedding, down comforters, in-room safe, individually decorated
Rainfall showerhead, free toiletries, hair dryer, towels
Grand Triple Room | Premium bedding, down comforters, in-room safe, individually decorated
Rainfall showerhead, free toiletries, hair dryer, towels
Premium bedding, down comforters, in-room safe, individually decorated
4.0
Good(177 Reviews)

Hotel in Rotorua

4-Star Hotel

Reasons to book

Includes essentialsGarden, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hot springs hotel with free parking connected to a shopping center in Rotorua
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Self parking is free. Additionally, laundry facilities, a garden, and a banquet hall are onsite.
Housekeeping is available once per stay.
AWA Hotel offers 78 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided once per stay.


The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner
Internet / Wifi
Parking
Laundry
Garden

Map of Rotorua

Available Rooms

Deluxe Double Room

1 Double • 237 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Deluxe Twin Room

2 Double • 301 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing

Grand Triple Room

3 Double • 334 ft²

Room
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing

Deluxe Twin Room

2 Double • 301 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing

Superior Triple Room

3 Double • 1 Sofa • 398 ft²

Room
Sleeps 7
+
You'll be directed to Expedia.com for availability & pricing
$$$$
expedia logo

Reviews

4.0
Good(177 Reviews)
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Oct 2024
The hotel was terrible. We had problems checking in as they did not have any records of our checkin. We have to come back to the hotel after our meals and we had to drive to and fro. The bed is like a jigsaw puzzle and it is too soft. There is basically no make up of rooms. We asked for make up of rooms but the bed is undone, there is no replacement of towers and worse of all, they replace wrongly the shampoo with bathing liquids.
2.0
star 3 emptystar 4 emptystar 5 empty
Oct 2024
Place was really clean and tidy. Staff were helpful, but didn’t seem sure about where things were eg towels. Parking was also an issue at nighttime. Restaurant seemed closed too. Overall a good stay, comfortable and clean Easy walkable distance to the skyline too! 15 min drive to every location you would want to go
5.0
Sep 2024
Awa hotel is a great choice if you travel to Rotorua.It is located at the gateway of Rotorua.No traffic to be worried.Right across the skyline.Walkable.It is also easy access to Mitai Maori Village.The hotel have 3 meals options. Food was delicious.The room spacious and comfortable.Very clean.Many choices for families.The best choice for you in Rotorua.
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Sep 2024
We stayed for 2 nights and our stay was included with breakfast. Checked in late at around 9pm. I was asked to pay $50 deposit at the time of check in despite paying in full for the total stay via credit card at the time of check in. I was advised that $50 will be refunded to you on the day of check out. It has been more than 48 hours and i still have not received refund. By the way i was never informed at the time of booking that they do charge deposit as well. On Saturday morning we were given buffet breakfast which was fine. We were advised that on Sunday morning the breakfast will be anything from their menu. When we went for a breakfast on Sunday we got told that we can only order two items from the menu as they can’t make anything else. Very poor communication and coordination. We were only allowed to choose from bacon and egg and omelet. My wife was a vegetarian and there were no options from their menu that we were allowed to order despite paying extra for the breakfast. We requested the staff that if we could do few hours late check out as it was a Sunday and since we did do late check in, we were hoping that they can understand us. But, no, instead they asked us to pay extra money for 2 hours of late check out. Upon requesting few times to try and understand our situation they kept not listening to us and said my boss said to charge. The front staff has language barrier and difficult to understand customers point of view. I think their hotel is 1 star. Avoid it.
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Sep 2024
Feels like it quotes a new hotel and so the rooms were nice and clean and fresh. But once this place gets a little old- it wont have much going for it. You get what you pay for after all. It was an inexpensive nightly rate and it was a cheap feeling place. The two main problems for me was that the rooms was just too hot. People had chairs propping open the doors to the hallway to get cool air in. I did the same. But that bit made it very noisy. The room had a thermostat - but heaven know why - because the reductionist told that it doesn’t control anything. “The temperature of all rooms is centrally controlled and cannot be adjusted”. Meanwhile everyone was overheating. Terrible service, pointless setup in a new hotel! Said problem - I’m assuming it’s wooden built rather than concrete. It’s just plain noisy. Can hear people walking around on the floor above. From 530am people readying to leave / not much chance of sleep after that. I won’t be staying again.
5.0
Aug 2024
Nice property, helpful staff with clean rooms. Staff let us borrow umbrellas to use on the tree canopy walk when it was raining at no charge
5.0
Aug 2024
My second time staying here and won’t be my last! Very comfortable beds, bedding and towels are clean. Really nice environment I feel comfortable here.
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jul 2024
When we arrived the front desk were unable to find our booking, after 30 minutes waiting they gave us a room. The room sleeps 4 (as booked), there was only one chair, one stool, 2 cups, 2 glasses 2 bathtowels, one hand towel, hand soap only, no hygiene kit at all(shower caps, moisturisure, etc..), The beds are very uncomfortable. The mattresses are very soft and uneven. We paid for breakfast. The breakfast was terrible: no hot water, no coffee or tea prepared. The staff expect the guest to fill the kettle and turn it on themselves and the milk was sour. Also there were no alternative milk options such as oat or soy. The food was got cold very quickly as the plate warmers were not on. The dining area was freezing cold as the heating was not on. The breakfast option was very limited and there was no cereal for the children. When we tried to talk to reception about it, after not being interested in finding a solution just ignored us and picked up the phone to talk to someone else.

FAQs

How much does this hotel cost compared to others in Rotorua?

The average price for a rental in Rotorua is $151 per night. This rental is $67 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at AWA Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is AWA Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at AWA Hotel?

We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and garden.

Explore similar vacation rentals in Rotorua

Explore all rentals in Rotorua

Rotorua travel inspiration

Read our blog

Keep exploring