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JW Marriott Hotel Nairobi

Property building
Property building
Property building
Lobby or reception
Lobby or reception
4.5
Excellent(77 Reviews)

Hotel in Nairobi

5-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated in Nairobi, 1.1 km from Nairobi National Museum, JW Marriott Hotel Nairobi features a bar and views of the city. With free WiFi, this 5-star hotel offers room service and a 24-hour front desk.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly

Map of Nairobi

city location on map
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Nearby attractions

Giraffe Centre
8.7 mi
Search properties near Giraffe Centre
Nairobi National Park
7.8 mi
Search properties near Nairobi National Park
Kenya National Museum Society
0.5 mi
Search properties near Kenya National Museum Society
Two Rivers Theme Park
4.3 mi
Search properties near Two Rivers Theme Park

Available Rooms

One-Bedroom Junior King Suite with Limited View

1 King • 742 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Standard Double Room with Two Double Beds

2 Double • 409 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Club Level Double Room with Two Double Beds - Limited View

2 Double • 409 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Two-Bedroom Apartment with Limited View

2 Single • 1 King • 1216 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

Three-Bedroom Apartment with Limited View

2 Single • 1 King • 1 King • 2109 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Reviews

4.5
Excellent(77 Reviews)
100% verified reviews
4.5
Nov 2024
The facility is 10/10. Extreme luxury
The services are excellent. The Stuff are very hospitable, Isaac was a great guide, Bruno and others. I would give a 10/10.
4.5
Sep 2024
staff was best ever!
outstanding
4.5
Aug 2024
perfektni hotel
Krasny hotel a skvele sluzby. Vsude, vcetne posilovny byla absolutni cistota. Snidane skvela, hotelove restaurace taky, nadsene jsme byli z Travelers bar and grill. Personal mily a sikovny, s nicim nebyl problem. Spa a posilovna super zarizene, vse moderni. Vrele doporucuji, my se sem urcite radi vratime
4.5
Aug 2024
Je n’y retournerai plus jamais!!!
Hôtel tout neuf et emplacement!
’ai récemment séjourné dans cet hôtel et je suis très déçue de la manière dont j’ai été traitée. Lors de la visite de ma fille, on lui a demandé son passeport à la réception. Malheureusement, elle ne l’avait pas sur elle, bien que la veille, lorsqu’elle était venue, il lui avait déjà été demandé. On m’a alors demandé de descendre pour la récupérer, ce que j’ai fait. Une fois à la réception, la manager Winnie, qui s’est montrée très désagréable, a pris le téléphone de ma fille pour s’envoyer une copie de son passeport sans son accord, alors que ma fille aurait pu le faire elle-même. J’ai mentionné que je fréquente régulièrement des hôtels 5 étoiles et que c’était la première fois que je faisais face à un tel traitement, mais ma remarque n’a suscité aucune réaction de leur part. Le comble de l’expérience a été lors de mon check-out. Un membre du personnel s’est présenté dans ma chambre pour vérifier le minibar, bien que normalement, lors de l’arrivée, ils prennent l’empreinte de la carte bancaire pour couvrir d’éventuelles consommations. Ce même personnel m’a dit qu’il m’attendait devant la chambre pour la fermer. Je trouve cela triste et dommage pour un hôtel qui se prétend être de 5 étoiles de traiter ses clients de cette manière. Il est urgent de revoir vos procédures et surtout, la formation du personnel quant au respect de la clientèle.
4.5
Aug 2024
C’est clair et net que je n’y retournerai plus jamais!!!
J’ai bien aimé l’emplacement, hôtel neuf.
’ai récemment séjourné dans cet hôtel et je suis très déçue de la manière dont j’ai été traitée. Lors de la visite de ma fille, on lui a demandé son passeport à la réception. Malheureusement, elle ne l’avait pas sur elle, bien que la veille, lorsqu’elle était venue, il lui avait déjà été demandé. On m’a alors demandé de descendre pour la récupérer, ce que j’ai fait. Une fois à la réception, la manager Winnie, qui s’est montrée très désagréable, a pris le téléphone de ma fille pour s’envoyer une copie de son passeport sans son accord, alors que ma fille aurait pu le faire elle-même. J’ai mentionné que je fréquente régulièrement des hôtels 5 étoiles et que c’était la première fois que je faisais face à un tel traitement, mais ma remarque n’a suscité aucune réaction de leur part. Le comble de l’expérience a été lors de mon check-out. Un membre du personnel s’est présenté dans ma chambre pour vérifier le minibar, bien que normalement, lors de l’arrivée, ils prennent l’empreinte de la carte bancaire pour couvrir d’éventuelles consommations. Ce même personnel m’a dit qu’il m’attendait devant la chambre pour la fermer. Je trouve cela triste et dommage pour un hôtel qui se prétend être de 5 étoiles de traiter ses clients de cette manière. Il est urgent de revoir vos procédures et surtout, la formation du personnel quant au respect de la clientèle.
4.5
Aug 2024
Excellent
Excellent modern hotel with fantastic facilities. Comfortable rooms. Friendly and helpful staff. Heated rooftop pool & sauna. Great communal areas and several places to meet for a drink. Our flight was delayed by a day and we were very happy to stay here for an extra night. We did not have to move to different rooms.
Loved everything in this hotel.
4.5
Jun 2024
Over rated mediocrity
Location.
Overpriced, rooms are too small, breakfast spread too small, bad smell in bedroom toilet, rooms also have a bad smell.

FAQs

How much does this hotel cost compared to others in Nairobi?

The average price for a rental in Nairobi is $66 per night. This rental is $8 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at JW Marriott Hotel Nairobi. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at JW Marriott Hotel Nairobi. Enjoy the water!

Is JW Marriott Hotel Nairobi pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at JW Marriott Hotel Nairobi?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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