Seralago Hotel & Suites Main Gate East
Hotel in Osceola County, FL
2 guests · 1 bedroom · 1 bath
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Family-friendly aparthotel with 2 outdoor pools and a fitness center
This aparthotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Other amenities include a spa tub, an outdoor tennis court, and conference space.
Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV. A hair dryer, a safe, and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.
This aparthotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Other amenities include a spa tub, an outdoor tennis court, and conference space.
Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV. A hair dryer, a safe, and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.
Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Osceola County, FL
Available Rooms
Standard Room, 2 Double Beds
Beds not specified • 290 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Suite (Kid's Suite)
Beds not specified • 290 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Bedroom
Beds not specified • 505 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed with Sofa bed
Beds not specified • 290 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Double Room, 2 Double Beds, Poolside
Beds not specified • 290 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
The property was decorated beautifully. Our toilet top had a crack, but it worked. Other reviews said there was cigarette stains on the tub, I saw extra tub covering pieces. No cigarette holes, no bugs at all. Not even 1. I loved all about our little room. The lamps were adorable and the furniture was sturdy.
0.5 / 5.0
Dirty, no hot water, room smelled like bleach and sweat. Check in is at 4 but room was not ready at that time.
1.0 / 5.0
The room was so dirty. There was a bar of soap with hair on it left in the shower. The carpet was sticky. The tv in the kid's room didn't work. The lock on the door was broken. The heater in the room didn't get hot and just blew cold air all night so it was freezing. We won't ever stay here again.
0.5 / 5.0
This property is in horrible shape. Picture of the room I rented was fully renovated. What I received was horrible. Mattresses were old and not flat. The room was no renovated. Hot water did not work and wall plugs didn’t hold in a charger so I got a different room.
Second room was almost the same. This place is run down and disgusting. I talked to front desk person and they say they have new investors and are renovating but I was there a week and didn’t see anything going on. It was too late to cancel and find new accommodations or I would have.
0.5 / 5.0
This property is in horrible shape. Picture of the room I rented was fully renovated. What I received was horrible. Mattresses were old and not flat. The room was no renovated. Hot water did not work and wall plugs didn’t hold in a charger so I got a different room.
Second room was almost the same. This place is run down and disgusting. I talked to front desk person and they say they have new investors and are renovating but I was there a week and didn’t see anything going on. It was too late to cancel and find new accommodations or I would have.
1.5 / 5.0
The receptionist Wanda was excellent and she got a ground floor room for me which was well equipped. The hotel itself is in a great location for The Fun Spot and Old Town as it is only a short walk. The hotel is in dire need of renovation but if all you need is a room and a shower it is fine.
1.5 / 5.0
The receptionist Wanda was excellent and she got a ground floor room for me which was well equipped. The hotel itself is in a great location for The Fun Spot and Old Town as it is only a short walk. The hotel is in dire need of renovation but if all you need is a room and a shower it is fine.
0.5 / 5.0
The only thing good about this place is the location to Old Town. We stayed here back in January of this year and didn't have that much of an issue. This trip was horrible and we will never stay here again. If it wasn't for the fact that it is almost 1am and my daughter is exhausted, we would have left and disputed the charges since they "Don't give out refunds". Another guest stated that it was his third room and he was ready to just leave and they refused to give him a refund as well. The front desk behaved as if the broken door that wouldn't lock (even after maintenance came and banged on the latch with a wrench) was my fault. The room that they moved us to was no better. There was dirt all over the floor. The Murphy bed was disgusting and the room was overall not kept up in repairs. At least this room closed after we had to push hard on it to shut it properly and had a latch. The TV had nonworking channels. I took a videos of everything, but this app is not allowing me to upload them or my photos
0.5 / 5.0
The only thing good about this place is the location to Old Town. We stayed here back in January of this year and didn't have that much of an issue. This trip was horrible and we will never stay here again. If it wasn't for the fact that it is almost 1am and my daughter is exhausted, we would have left and disputed the charges since they "Don't give out refunds". Another guest stated that it was his third room and he was ready to just leave and they refused to give him a refund as well. The front desk behaved as if the broken door that wouldn't lock (even after maintenance came and banged on the latch with a wrench) was my fault. The room that they moved us to was no better. There was dirt all over the floor. The Murphy bed was disgusting and the room was overall not kept up in repairs. At least this room closed after we had to push hard on it to shut it properly and had a latch. The TV had nonworking channels. I took a videos of everything, but this app is not allowing me to upload them or my photos
2.5 / 5.0
Wow! SeraLago has definitely stepped up their rooms. We stayed in the new suites and had plenty of room for 3 adults. Separated bedroom, living room and kitchen area.
I would suggest coffee maker and a comfy chair but everything else was great for the price.
2.5 / 5.0
Wow! SeraLago has definitely stepped up their rooms. We stayed in the new suites and had plenty of room for 3 adults. Separated bedroom, living room and kitchen area.
I would suggest coffee maker and a comfy chair but everything else was great for the price.
1.0 / 5.0
Place had many roaches and poor costumer service
1.0 / 5.0
Place had many roaches and poor costumer service
0.5 / 5.0
This place was awful. There was a leak in the bathroom that puddled in front of the toilet whenever we ran the shower. The floor was dirty. The sheets were dirty. One of the mattresses smelled like pee. There was at least 1 cockroach. I mentioned the bathroom leak when I checked out but they didn't seem to care; if I wasn't a pushover I would have asked for a different room or a discount, because it was not worth what I paid.
0.5 / 5.0
This place was awful. There was a leak in the bathroom that puddled in front of the toilet whenever we ran the shower. The floor was dirty. The sheets were dirty. One of the mattresses smelled like pee. There was at least 1 cockroach. I mentioned the bathroom leak when I checked out but they didn't seem to care; if I wasn't a pushover I would have asked for a different room or a discount, because it was not worth what I paid.
1.5 / 5.0
Run down. Dirty . Stained mattresses. 20$ a day fee.
1.5 / 5.0
Run down. Dirty . Stained mattresses. 20$ a day fee.
2.0 / 5.0
I had to wait 20 minutes for the front counter lady to come in from smoking. The security guard was sitting in the lobby playing on his phone and he just kept saying she will be back soon.. Then she told me I had booked a double bed room and I said no I booked a family suite.. So I had to show her my email and she said well I don't know why they put you in another room, let me make sure I have a clean one.. After standing in the lobby for a total of 40 minutes (including her smoke break time), I was finally given a suite.. This was approximately 8:30pm
2.0 / 5.0
I had to wait 20 minutes for the front counter lady to come in from smoking. The security guard was sitting in the lobby playing on his phone and he just kept saying she will be back soon.. Then she told me I had booked a double bed room and I said no I booked a family suite.. So I had to show her my email and she said well I don't know why they put you in another room, let me make sure I have a clean one.. After standing in the lobby for a total of 40 minutes (including her smoke break time), I was finally given a suite.. This was approximately 8:30pm
1.5 / 5.0
Took a long time to check in, no cleaning service "Temporarily suspended", ya ok buddy. Also no ice machine
1.5 / 5.0
Took a long time to check in, no cleaning service "Temporarily suspended", ya ok buddy. Also no ice machine
2.5 / 5.0
The lady in the office that checked us in was nothing but AMAZING.. She was sweet and very polite. The only down fall from our trip was the pool closed at 8pm and the hot tub said it was open til midnight but it was closed when we went there at 8:30.
2.5 / 5.0
The lady in the office that checked us in was nothing but AMAZING.. She was sweet and very polite. The only down fall from our trip was the pool closed at 8pm and the hot tub said it was open til midnight but it was closed when we went there at 8:30.
0.5 / 5.0
The pictures of this property must have been taken at leats 30 years ago... everything was horrible, since check checking in till the las day of our stay. We checked in at 9 pm the line at the lobby was huge (people complaining first red flag), as soon as we walked to our room the door was open, and the lock didnt work, dirty towels in the bathroom ans the water of the toilet was running, went back to the huge waiting line, we were giving another room, pretty much same conditions, furniture smelled so bad, because it was extremely old, the light at the bathroom looked like a rave party going on and off the whole time, the keys of the room stopped working the second day, hotel full of dogs (definitely no service dogs), I can keep going but I will save your time, just stay away.... ohh be aware of the extra $20 per day for the"RESORT FEE" this place should be ashame of charging this fee for the conditions of the rooms and the whole place.
0.5 / 5.0
The pictures of this property must have been taken at leats 30 years ago... everything was horrible, since check checking in till the las day of our stay. We checked in at 9 pm the line at the lobby was huge (people complaining first red flag), as soon as we walked to our room the door was open, and the lock didnt work, dirty towels in the bathroom ans the water of the toilet was running, went back to the huge waiting line, we were giving another room, pretty much same conditions, furniture smelled so bad, because it was extremely old, the light at the bathroom looked like a rave party going on and off the whole time, the keys of the room stopped working the second day, hotel full of dogs (definitely no service dogs), I can keep going but I will save your time, just stay away.... ohh be aware of the extra $20 per day for the"RESORT FEE" this place should be ashame of charging this fee for the conditions of the rooms and the whole place.
1.5 / 5.0
While it wasn’t terrible it definitely wasn’t something to brag about.
The lights didn’t work in the bathroom and the toilet leaked terribly from the water supply. We reported it and were told they’d fix it but no one ever showed up.
The swimming pool in the back of the property by the suites we stayed in was closed down leaving us thinking there was no pool. It wasn’t until our 2nd day there when I went to report the toilet again that I was told there was another pool up by the front building.
The rooms were a good size but there was no bedding/pillows for the pull out or the Murphy bed.
The cable tv was a joke with almost no channels and bad reception.
Never even tried to connect to the Wi-Fi.
The mini fridge did not have a freezer compartment and the kitchen was big but only contained a microwave along with a ton of empty cabinets and a lot of counter space.
I think the kicker was checking out and finding two days later a charge on my card for just under thirty USD that was completely unauthorized.
After a couple days of trying to reach the manager I was told that staff/housekeeping (who knows) reported the room still occupied at 145pm which is a lie and my gps and toll statement shows me completely out of the county just after check out. It’s been a week and I’ve been told a refund is coming but I’m still waiting.
The location right next door to Fun Spot / Old Town is why we booked here but I wish I would have known the down side because we wouldnt have booked.
1.5 / 5.0
While it wasn’t terrible it definitely wasn’t something to brag about.
The lights didn’t work in the bathroom and the toilet leaked terribly from the water supply. We reported it and were told they’d fix it but no one ever showed up.
The swimming pool in the back of the property by the suites we stayed in was closed down leaving us thinking there was no pool. It wasn’t until our 2nd day there when I went to report the toilet again that I was told there was another pool up by the front building.
The rooms were a good size but there was no bedding/pillows for the pull out or the Murphy bed.
The cable tv was a joke with almost no channels and bad reception.
Never even tried to connect to the Wi-Fi.
The mini fridge did not have a freezer compartment and the kitchen was big but only contained a microwave along with a ton of empty cabinets and a lot of counter space.
I think the kicker was checking out and finding two days later a charge on my card for just under thirty USD that was completely unauthorized.
After a couple days of trying to reach the manager I was told that staff/housekeeping (who knows) reported the room still occupied at 145pm which is a lie and my gps and toll statement shows me completely out of the county just after check out. It’s been a week and I’ve been told a refund is coming but I’m still waiting.
The location right next door to Fun Spot / Old Town is why we booked here but I wish I would have known the down side because we wouldnt have booked.
0.5 / 5.0
they said the foodcourt hasnt worked “since 2018”. toilet wouldnt flush just so dingy and dirty . The worse I
got a refund but how do I get my $100 Hotel.com one key cash back?? my 10 year old was crying she was so scared.
0.5 / 5.0
The hotel rooms smelled awful. Tvs didnt work phones didnt work the whole property looked like we where in a 3rd world country.
We had to go buy our own sheets and pillowcases because they looked so dirty!!!
0.5 / 5.0
The hotel rooms smelled awful. Tvs didnt work phones didnt work the whole property looked like we where in a 3rd world country.
We had to go buy our own sheets and pillowcases because they looked so dirty!!!
1.5 / 5.0
It is ok for a night or two, just somewhere to get your head down, not for a longer vacation
1.5 / 5.0
It is ok for a night or two, just somewhere to get your head down, not for a longer vacation
0.5 / 5.0
This was the worst place I have been to in my life.
0.5 / 5.0
This was the worst place I have been to in my life.
1.0 / 5.0
Property is not being cleaned, grass is high, pool dirty. It looks like an abandoned hotel
1.0 / 5.0
Property is not being cleaned, grass is high, pool dirty. It looks like an abandoned hotel
2.5 / 5.0
Good place to stay and great area, convenient location for food and entertainment.
2.5 / 5.0
Good place to stay and great area, convenient location for food and entertainment.
1.5 / 5.0
It was okay, they need to update their room and TV.
1.5 / 5.0
It was okay, they need to update their room and TV.
FAQs
How much does this hotel cost compared to others in Osceola County?
The average price for a rental in Osceola County is $283 per night. This rental is $214 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Seralago Hotel & Suites Main Gate East. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Seralago Hotel & Suites Main Gate East. Enjoy the water!
Is Seralago Hotel & Suites Main Gate East pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Seralago Hotel & Suites Main Gate East?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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