I was on a breiement trip of part to of the death of my grandmother and not o ly fif they deny me the doscount but lack empathy to say my condolences as well as thought I would had saw the sign about parking that I had no idea about due to grief and fatigue. Im told a lie that they cant double discounts and I have had a refund posted to my credit card bybthe hotel due to issues more then once booking with hotels .com. As well as charging $5 of the $15 for parking too. I wont be ever returning to that location nor that arra of my home 😕 toen state.

I booked this room and put in special instructions that I would have a late check-in after working a double shift and a 4 hour drive; around 2AM. When I arrived, I was notified that they did not have my room nor were there any rooms available. They sent me to their sister hotel about 10 minutes away and gave me accommodations there instead. I was traveling with two other men in the room that I originally had book had two kings and a pull out. The room I was given had one king and couch. Needless to say a short night of sleep was not a great night of sleep either. It took approximately one hour to have the accommodations shifted from one hotel to the next, making a long day even longer. I also sent the hotel an email notifying them that I would have a late check in. I never heard got response from my email. It appears that management had dropped the ball in this one because there were not even any notes about my late check-in for the desk clerk working. I will say that the two ladies at the different hotels were very kind and worked as efficiently as possible to take care of this situation and make our stay as pleasant as possible. I see the problem with management not notifying their employees of late check-in. This has happened to me twice in five years and unfortunately, both were at Hyatt Brand hotels. I most likely will not book with them in the future. Extremely disappointing!

I booked this room and put in special instructions that I would have a late check-in after working a double shift and a 4 hour drive; around 2AM. When I arrived, I was notified that they did not have my room nor were there any rooms available. They sent me to their sister hotel about 10 minutes away and gave me accommodations there instead. I was traveling with two other men in the room that I originally had book had two kings and a pull out. The room I was given had one king and couch. Needless to say a short night of sleep was not a great night of sleep either. It took approximately one hour to have the accommodations shifted from one hotel to the next, making a long day even longer. I also sent the hotel an email notifying them that I would have a late check in. I never heard got response from my email. It appears that management had dropped the ball in this one because there were not even any notes about my late check-in for the desk clerk working. I will say that the two ladies at the different hotels were very kind and worked as efficiently as possible to take care of this situation and make our stay as pleasant as possible. I see the problem with management not notifying their employees of late check-in. This has happened to me twice in five years and unfortunately, both were at Hyatt Brand hotels. I most likely will not book with them in the future. Extremely disappointing!

Amazing stay

Amazing stay

A scam that doesn’t tell you that you will have to pay $15 per night for parking on top of the hotel rate.

We had the 2bd suite and really enjoyed the quietness, comfort beds, strong showers, well appointed kitchen. Breakfast was good with real stoneware mugs rather than paper cups.

Great place to stay in Jersey, next time will do again for sure.

Great place to stay in Jersey, next time will do again for sure.

Had a small issue with the TV in the bedroom acting up because of a previous power outage due to Tropical Storm Debbie. I reported the issue. The TV in the Living Room worked fine. Everything else was fantastic. Room was large and clean and well maintained. I would absolutely stay here again. Staff was friendly and helpful.

Had a small issue with the TV in the bedroom acting up because of a previous power outage due to Tropical Storm Debbie. I reported the issue. The TV in the Living Room worked fine. Everything else was fantastic. Room was large and clean and well maintained. I would absolutely stay here again. Staff was friendly and helpful.

The hotel is located close to my destination in Whippany, where I have to go every year on business trip.. Also walkable distance to the Wegmans. The rooms are spacious with full kitchen and big bathroom. Close to highways, but it is quiet. The complimentary breakfast is good. Great outdoor pool.

Parking not included which doesn't make sensecsince there are no. Train stations nearby

Check in was great. Pictures online was very different from actual property. Pool was very small. Image online shows hot tub (there was none). Restaurant/ bar featured online was not available. Was not made aware of that during booking process. Rooms was ok. Only thing I liked was that there is a kitchen. I think staff was friendly only complaint is they spoke different language when around guests. I think English should be spoken so no one gets offended. Rooms were extremely cold. Not all guests like a cold room and that’s me. I would prefer a room that I can adjust temperature and be comfortable. I mean for $800 for only 3 days is a rip off. It was not worth my money. Kids did not enjoy stay at all.

Check in was great. Pictures online was very different from actual property. Pool was very small. Image online shows hot tub (there was none). Restaurant/ bar featured online was not available. Was not made aware of that during booking process. Rooms was ok. Only thing I liked was that there is a kitchen. I think staff was friendly only complaint is they spoke different language when around guests. I think English should be spoken so no one gets offended. Rooms were extremely cold. Not all guests like a cold room and that’s me. I would prefer a room that I can adjust temperature and be comfortable. I mean for $800 for only 3 days is a rip off. It was not worth my money. Kids did not enjoy stay at all.

The hotel is located close to my destination in Whippany, where I have to go every year on business trip.. Also walkable distance to the Wegmans. The rooms are spacious with full kitchen and big bathroom. Close to highways, but it is quiet. The complimentary breakfast is good. Great outdoor pool.

Parking not included which doesn't make sensecsince there are no. Train stations nearby

Very peaceful, quiet getaway, friendly staff, love the 1 bedroom apartment feel and the fully functioning kitchen

Parking is costly there was no complementary water in the room breakfast was excellent

Parking is costly there was no complementary water in the room breakfast was excellent

Parking fee (hotel into the forest) noisy due to washing devices!!

Parking fee (hotel into the forest) noisy due to washing devices!!

Nice property in a nice wooded area. Very close to groceries and restaurants. Rooms are large and spacious. Staff is very attentive and pleasant.

Nice property in a nice wooded area. Very close to groceries and restaurants. Rooms are large and spacious. Staff is very attentive and pleasant.

The room was nice. There was no hand soap in the bathroom. There was also a $17 parking fee which I’ve never encountered before at a hotel in the suburbs.

The room was nice. There was no hand soap in the bathroom. There was also a $17 parking fee which I’ve never encountered before at a hotel in the suburbs.

I loved it

I loved it

Everything was beautiful an loved 😍 thanks for let me have my daughter's 10th beautiful celebration there

Everything was beautiful an loved 😍 thanks for let me have my daughter's 10th beautiful celebration there

Very clean,bed was comfortable shower great. Main elevator stopped working had to walk a football field to get to other elevator

Hotel is wonderful. Booked a 1bedroom king suite that we could live in. Everything you could possibly want is provided. It’s too bad we only stayed for one night!