My brother and I stayed at the Dorint as our base to tour Napoleonic battlefields in Jena, Auerstadt and Lutzen. Jena is a pretty and lovely town with many restaurant choices. Great food, great hiking and friendly people.

My brother and I stayed at the Dorint as our base to tour Napoleonic battlefields in Jena, Auerstadt and Lutzen. Jena is a pretty and lovely town with many restaurant choices. Great food, great hiking and friendly people.

I was disappointed that this hotel lists in its amenities that it is air conditioned. It is not. I will say that the staff was accommodating. When we checked in, we were given a room in a very odd location of the hotel—you must take one lift to get to the second lobby, from there you take a second lift to get to floors 4 and above. We were given a room on fourth floor, we had difficulty finding our room—we had to go through a service door to a small lower entrance that appeared in between floors three and four in a very dark and depressing hallway. The hotel staff did allow us to change rooms. When I asked about how the A/C works in the room, the staff did admit that it wasn’t A/C exactly and attempted to describe what it was exactly. It just air circulation vents that circulate air into the rooms from interior, non-air conditioned common space. Olathe room was clean and comfortable—however having to take the elevators each day I noticed how the outside and inside stainless steel doors and interior walls were filthy! After two full days of seeing the same filth (one of the lifts had something spilled all over), I uncomfortably mentioned it to the hotel staff as nicely as I could, indicating that I’d want to know if I were the manager of the property. The person I spoke with to thanked me and said yes, not acceptable, and immediately called housekeeping. THE ELEVATORS (outside/inside/buttons) WERE NEVER TOUCHED ALL FOUR DAYS WE WERE THERE. I have pictures too.

We got a downgrade from Junior Suite to normal room without notice and were expected to pay full price for suite. After complaining we were offered a refund of 35 Euros, even though the difference was 70.

We got a downgrade from Junior Suite to normal room without notice and were expected to pay full price for suite. After complaining we were offered a refund of 35 Euros, even though the difference was 70.

Good location and quiet despite in the central city

Good location and quiet despite in the central city

Good