Oaks Gold Coast Hotel
Hotel in Surfers Paradise
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with an outdoor pool, near Gold Coast Convention and Exhibition Centre
Along with an outdoor pool, this smoke-free hotel has self parking and a business center. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
Housekeeping is available on request.
Oaks Gold Coast Hotel offers 64 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include an outdoor pool.
Along with an outdoor pool, this smoke-free hotel has self parking and a business center. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
Housekeeping is available on request.
Oaks Gold Coast Hotel offers 64 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Garden
Map of Surfers Paradise
Available Rooms
Hotel Room
Beds not specified • 495 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Hotel Ocean View Room
Beds not specified • 495 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio (Apartment)
Beds not specified • 495 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio, Ocean View (Apartment)
Beds not specified • 495 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Apartment, 1 Bedroom
Beds not specified • 797 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
1.0
One of the mattresses was covered with plastic sheet .My daughter slept on that bed and had terrible night. She was sweating and ciuld not sleep because of the plastic sheet covering the mattress. She told us the following morning. She was irritable and had headache due to lack of sleep and we had to return home early. We made a formal complaint at reception to Chelsea and still have had no reply.
I emailed to hotels.com 2 days ago and had no reply.
I am very very unhappy with the services .
1.0
One of the mattresses was covered with plastic sheet .My daughter slept on that bed and had terrible night. She was sweating and ciuld not sleep because of the plastic sheet covering the mattress. She told us the following morning. She was irritable and had headache due to lack of sleep and we had to return home early. We made a formal complaint at reception to Chelsea and still have had no reply.
I emailed to hotels.com 2 days ago and had no reply.
I am very very unhappy with the services .
10.0
Worth it for a semi quiet weekend
4.0
Quick three night trip to GC. Hotel was nice and clean. Staff were friendly.
Had to go across to the hotel next door for dinner and drink. Felt a bit like I was using someone else's space.
S
4.0
Quick three night trip to GC. Hotel was nice and clean. Staff were friendly.
Had to go across to the hotel next door for dinner and drink. Felt a bit like I was using someone else's space.
S
5.0
The reception staff were extremely welcoming and friendly.
5.0
The reception staff were extremely welcoming and friendly.
8.0
Great place to stay. Thank you
8.0
Great place to stay. Thank you
8.0
I stayed at the property before about two years ago. Back then the service and facilities were immaculate. I went to check in at 1:30pm and the lady at the front desk was serving someone else. I waited and she looked at me and asked me to take a seat until she was finished.
She continued on to laugh with the other guest for the next 15 minutes. I walked back up asking if I could leave my bag so I could get some food (had been travelling for 2 hours to get to the property and didn’t want to wait for ages for her to finish).
She told me that she wouldn’t be long and to take a seat again. Honestly i was checked in after 30 minutes. Once I was checked in, she forgot to give me my room key. I had to come back downstairs to get my room key.
I went upstairs and there was hair in one of the rubbish bins. On the second day of my stay, I went downstairs and asked for a towel for the pool. The lady at the desk said they haven’t been delivered yet and to use the one from my room - for perspective, it was 1pm in the afternoon. I asked for a toothbrush kit as I forgot toothpaste and was told to get it from the front desk.
I went to the pool on my last day and the jacuzzi was tepid and not warm at all.
I think that customer service is so important especially if you want customers to return. Definitely was lacking customer service and basics of my stay. Unfortunately not sure I will be returning on my next stay on GC or would I recommend it.
8.0
I stayed at the property before about two years ago. Back then the service and facilities were immaculate. I went to check in at 1:30pm and the lady at the front desk was serving someone else. I waited and she looked at me and asked me to take a seat until she was finished.
She continued on to laugh with the other guest for the next 15 minutes. I walked back up asking if I could leave my bag so I could get some food (had been travelling for 2 hours to get to the property and didn’t want to wait for ages for her to finish).
She told me that she wouldn’t be long and to take a seat again. Honestly i was checked in after 30 minutes. Once I was checked in, she forgot to give me my room key. I had to come back downstairs to get my room key.
I went upstairs and there was hair in one of the rubbish bins. On the second day of my stay, I went downstairs and asked for a towel for the pool. The lady at the desk said they haven’t been delivered yet and to use the one from my room - for perspective, it was 1pm in the afternoon. I asked for a toothbrush kit as I forgot toothpaste and was told to get it from the front desk.
I went to the pool on my last day and the jacuzzi was tepid and not warm at all.
I think that customer service is so important especially if you want customers to return. Definitely was lacking customer service and basics of my stay. Unfortunately not sure I will be returning on my next stay on GC or would I recommend it.
10.0
Amazing views, comfortable bed and pillows. big tick from me.
10.0
Amazing views, comfortable bed and pillows. big tick from me.
8.0
Was a nice stay
8.0
Was a nice stay
5.0
I found the staff at check in and check out amazing.
The letdown was the wifi and the connection to smart TV. You have to use your own log ins to streaming services, which effects your family’s services at home. Also I was unable to connect to free to air channels at all.
The free wifi is unsecured (not password protected) therefore poses individual risks.
There weren’t any extra blankets supplied in the room.
I tried to call for room service as we arrived in the evenings. Unfortunately it is no longer a service offered or assisted with (regardless of advertising in the room).
Overall, a pleasant stay, a part from the above.
5.0
I found the staff at check in and check out amazing.
The letdown was the wifi and the connection to smart TV. You have to use your own log ins to streaming services, which effects your family’s services at home. Also I was unable to connect to free to air channels at all.
The free wifi is unsecured (not password protected) therefore poses individual risks.
There weren’t any extra blankets supplied in the room.
I tried to call for room service as we arrived in the evenings. Unfortunately it is no longer a service offered or assisted with (regardless of advertising in the room).
Overall, a pleasant stay, a part from the above.
10.0
Excellent would visit you guys again it was perfect cannot fault it at all.
10.0
Excellent would visit you guys again it was perfect cannot fault it at all.
8.0
A more quiet location being between Broadbeach and Surfers but convenient to light rail. Clean and comfortable room with plenty of space.
8.0
A more quiet location being between Broadbeach and Surfers but convenient to light rail. Clean and comfortable room with plenty of space.
2.0
This hotel is so outdated, tired and uncomfortable. Pay a little extra and stay elsewhere. Checkout is 10am, the 80’s decor has never been updated, the fridges are noisy, the bed uncomfortable, and there is no powerpoint to charge your phone. Also, the car park is lower than 2 metres, which is too low for most SUVs. Give it a miss. Quest should buy it and do it up.
2.0
This hotel is so outdated, tired and uncomfortable. Pay a little extra and stay elsewhere. Checkout is 10am, the 80’s decor has never been updated, the fridges are noisy, the bed uncomfortable, and there is no powerpoint to charge your phone. Also, the car park is lower than 2 metres, which is too low for most SUVs. Give it a miss. Quest should buy it and do it up.
8.0
I thought the room was well equiped, reasonably priced, spacious and having a balcony was nice. Our King bed was comfortable and the room had old style charm with a lot of wooden cabinetry and greenstone floor/ wall tiles. Very clean, staff friendly and helpful. We enjoyed our stay at the Oaks Hotel.
8.0
I thought the room was well equiped, reasonably priced, spacious and having a balcony was nice. Our King bed was comfortable and the room had old style charm with a lot of wooden cabinetry and greenstone floor/ wall tiles. Very clean, staff friendly and helpful. We enjoyed our stay at the Oaks Hotel.
4.0
Nice and Clean, good location with a tram station right out the front and the beach is a very short walk.
4.0
Nice and Clean, good location with a tram station right out the front and the beach is a very short walk.
6.0
The room itself was fine. The problem was I stayed for two nights, the first with my partner, and the second with my daughter. I asked for a sofa bed for the second night and was told it was going to cost $59. Slight rip off.
6.0
The room itself was fine. The problem was I stayed for two nights, the first with my partner, and the second with my daughter. I asked for a sofa bed for the second night and was told it was going to cost $59. Slight rip off.
8.0
The Oaks is old and tired but the rooms are large, clean and comfortable. Spacious bathrooms and a spa.
The only negative was booking through wotif. I will never do that again as they were totally inflexible and when I wanted to lengthen my stay by 1 night by getting their 2 nights earlier and leaving a day earlier they refused to assist at all and refused me to refund me a single cent.
I therefore booked my first 2 nights directly through another hotel. I will therefore b never book through wotif a gain. What a terrible rip off it is. I have referred the matter to Fair Trading so hopefully I will ultimately get some money back.
8.0
The Oaks is old and tired but the rooms are large, clean and comfortable. Spacious bathrooms and a spa.
The only negative was booking through wotif. I will never do that again as they were totally inflexible and when I wanted to lengthen my stay by 1 night by getting their 2 nights earlier and leaving a day earlier they refused to assist at all and refused me to refund me a single cent.
I therefore booked my first 2 nights directly through another hotel. I will therefore b never book through wotif a gain. What a terrible rip off it is. I have referred the matter to Fair Trading so hopefully I will ultimately get some money back.
5.0
I absolutely loved this property. The staff were beyond friendly and helpful at all times, the room with views toward the ocean were incredible. The rooms are a great size with loads of amenities. If you want TV or on demand, this is the place they have heaps of channels and movies all free. The only slight criticism I would have, and that could will be a personal choice, I found the bed a little soft, I like more firm mattress. But that is literally the only thing that I can say that is not five star.
5.0
I absolutely loved this property. The staff were beyond friendly and helpful at all times, the room with views toward the ocean were incredible. The rooms are a great size with loads of amenities. If you want TV or on demand, this is the place they have heaps of channels and movies all free. The only slight criticism I would have, and that could will be a personal choice, I found the bed a little soft, I like more firm mattress. But that is literally the only thing that I can say that is not five star.
10.0
Excellent
10.0
Excellent
4.0
One step up from a budget motel in terms of service, won’t be back
4.0
One step up from a budget motel in terms of service, won’t be back
8.0
Good
8.0
Good
8.0
Good hotel & exceptional receiptionist
FAQs
How much does this hotel cost compared to others in Surfers Paradise?
The average price for a rental in Surfers Paradise is $176 per night. This rental is $56 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Oaks Gold Coast Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Oaks Gold Coast Hotel. Enjoy the water!
Is Oaks Gold Coast Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Oaks Gold Coast Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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