Quality Inn & Suites
Hotel in Charleston, WV
2 guests · 1 bedroom · 1 bath
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in Charleston with free breakfast and a fitness center
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area and a banquet hall.
Quality Inn & Suites offers 140 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided.
Recreational amenities at the hotel include a fitness center.
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area and a banquet hall.
Quality Inn & Suites offers 140 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided.
Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.
Recreational amenities at the hotel include a fitness center.
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Gym or Fitness Center
Map of Charleston, WV
Available Rooms
Standard Room, 1 King Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 Queen Bed, Accessible, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 Queen Bed, Accessible, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Double Beds, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
4.0
For being an older building in need of some exterior updates, the room was clean, updates where good, no issues with any hvac problems.
4.0
Finding the entrance to the hotel was tricky. Not at all user friendly. Definitely needs an upgrade. Signs would help a lot. Neighborhood didn't seem to be the best, several homeless people hanging around. Breakfast area not very clean, nothing was replenished, food pretty much gone before 9, breakfast was supposed to be until 10. On a bright note...staff was was very friendly and helpful.
4.0
Finding the entrance to the hotel was tricky. Not at all user friendly. Definitely needs an upgrade. Signs would help a lot. Neighborhood didn't seem to be the best, several homeless people hanging around. Breakfast area not very clean, nothing was replenished, food pretty much gone before 9, breakfast was supposed to be until 10. On a bright note...staff was was very friendly and helpful.
3.0
They have nothing for breakfast, so up at 8 am, have no food, drinks, nothing left to eat and can’t find anyone to help.
3.0
They have nothing for breakfast, so up at 8 am, have no food, drinks, nothing left to eat and can’t find anyone to help.
5.0
Room was very comfortable, really like it
I recommend it
10.0
The hotel is under a very good management. Everything is in order and thoughtfully organized.
Enjoyed our stay very much!
5.0
Room was very comfortable, really like it
I recommend it
3.0
Staff was absolutely amazing! Only complaint was little to no channels were working. With three kids that just wanted to chill after having a super busy day that was a little bit of an issue but besides that we will definitely stay again!
3.0
Staff was absolutely amazing! Only complaint was little to no channels were working. With three kids that just wanted to chill after having a super busy day that was a little bit of an issue but besides that we will definitely stay again!
4.0
The room had many stains on the floor, the towels were damp, and the swimming pool was filled with scummy water. Plus, my rental car got tagged while parked overnight. The staff at the front desk for checking in were super friendly and nice.
8.0
Rooms were newly refurbished and nice but the faucet in the kitchenette wouldn't work. Staff was helpful. Lot of homeless people hanging out around this area.
8.0
Rooms were newly refurbished and nice but the faucet in the kitchenette wouldn't work. Staff was helpful. Lot of homeless people hanging out around this area.
8.0
Too many homeless in the surrounding area. I feel unsafe when I return in the dark
8.0
Too many homeless in the surrounding area. I feel unsafe when I return in the dark
10.0
Nice place and easy check in
10.0
Nice place and easy check in
10.0
Amazing place to stay
10.0
Amazing place to stay
1.0
Don’t rent from these uneducated hillbillies! Wv inbreds ! They rent you a room and then rent it again through out the night and allow other people into your room!
1.0
Don’t rent from these uneducated hillbillies! Wv inbreds ! They rent you a room and then rent it again through out the night and allow other people into your room!
4.0
Overall it was good. The room was clean and the staff was excellent. We had 1 light switch and 1 outlet that did not work. Those are the only complaints I have.
4.0
Overall it was good. The room was clean and the staff was excellent. We had 1 light switch and 1 outlet that did not work. Those are the only complaints I have.
4.0
Pool is closed, breakfast poorly stocked with low/no bread, little or no orange juice, and I had to ask for plastic forks. Butter was cut into pieces and placed in a cereal bowl in the mini refrigerator. Limited tea bags available. Sausage and eggs and waffles good. Rooms OK, stained carpet, nice beds and bathroom.
4.0
Pool is closed, breakfast poorly stocked with low/no bread, little or no orange juice, and I had to ask for plastic forks. Butter was cut into pieces and placed in a cereal bowl in the mini refrigerator. Limited tea bags available. Sausage and eggs and waffles good. Rooms OK, stained carpet, nice beds and bathroom.
6.0
Homeless people everywhere
6.0
Homeless people everywhere
2.0
Check-in was at 3 pm but because of minimal staff, we had to wait an additional hour to check in. The website advertised a pool but the pool was not cleaned, prepped, or ready for guests. After mentioning it to the front desk, they said we could use the Best Western's pool. The gym had minimal equipment and was extremely hot. One elevator for 140 rooms. Stairs were odd -go out external and then back inside. One stairwell did not access to the first floor (emergency exit only). Attempts to bring up to standard - lobby furniture and newer carpet in the hallway and in the room - newer carpet and furniture kind of. Phone was about 20+ years old, faded, and chipped. Tub was the same - could easily see wear and tear. The room air conditioner had a clicking sound all night. Breakfast - no fitted lids for the coffee cups, OJ was a gallon container all guests poured from, danishes and muffins were pre-package, scrambled eggs were minimal at 6:30am, and no meat available. It did not present well nor seemed appetizing or appealing. Front desk personnel - courteous, polite and nice.
2.0
Check-in was at 3 pm but because of minimal staff, we had to wait an additional hour to check in. The website advertised a pool but the pool was not cleaned, prepped, or ready for guests. After mentioning it to the front desk, they said we could use the Best Western's pool. The gym had minimal equipment and was extremely hot. One elevator for 140 rooms. Stairs were odd -go out external and then back inside. One stairwell did not access to the first floor (emergency exit only). Attempts to bring up to standard - lobby furniture and newer carpet in the hallway and in the room - newer carpet and furniture kind of. Phone was about 20+ years old, faded, and chipped. Tub was the same - could easily see wear and tear. The room air conditioner had a clicking sound all night. Breakfast - no fitted lids for the coffee cups, OJ was a gallon container all guests poured from, danishes and muffins were pre-package, scrambled eggs were minimal at 6:30am, and no meat available. It did not present well nor seemed appetizing or appealing. Front desk personnel - courteous, polite and nice.
1.0
The staff does not understand the policy and procedures of the Quality Inn - Hotels.com. The stay was not pleasing. I will not stay at the Quality Inn in the future.
1.0
The staff does not understand the policy and procedures of the Quality Inn - Hotels.com. The stay was not pleasing. I will not stay at the Quality Inn in the future.
3.0
Rooms were fine, clean, and comfortable. Nice area for breakfast. However, there was hardly a breakfast. We got down there at 7:15, and there were only 2 orher people eating. Whoever is supposed to stock or fill the breakfast foods, was not doing their job. There was a little bit of scrambled egg whites, sausage, 2 pieces of bread for toast, a bagel, 1 yogurt. The coffee was really bad. We sat there 30 minutes and watched people walk in, look, and walk out. It was the saddest breakfast bar ive seen. So we got in the car and drove to find some coffee. The pool needs attention as it was very green in color and we saw a bag of trash sitting nearby the pool.
3.0
Rooms were fine, clean, and comfortable. Nice area for breakfast. However, there was hardly a breakfast. We got down there at 7:15, and there were only 2 orher people eating. Whoever is supposed to stock or fill the breakfast foods, was not doing their job. There was a little bit of scrambled egg whites, sausage, 2 pieces of bread for toast, a bagel, 1 yogurt. The coffee was really bad. We sat there 30 minutes and watched people walk in, look, and walk out. It was the saddest breakfast bar ive seen. So we got in the car and drove to find some coffee. The pool needs attention as it was very green in color and we saw a bag of trash sitting nearby the pool.
4.0
Room reservation was changed and I was givin no advance warning
4.0
Room reservation was changed and I was givin no advance warning
2.0
Avoid this place. There are many other hotels to stay in the area. I already knew we were going to have problems when people were in a fight outside of the hotel.
We get to our room and there is visible blood and body fluids on our comforters. The head board had body fluids everywhere. The cabinet the fridge was in had at least 2 inches of dirt and dust in it. I picked up the remote and it had crud all over it and was so sticky when I wiped it off with my own cleaning wipes it was completely black. Then the bathroom light look like someone spread their poop all over it. The fridge was not working and smelled like rotten meat. When my husband went and complained no one even came to see the room they just gave us keys to a different one.
We go to our new room and the air didn’t work, there was used toilet paper in the bathroom, the same dust was in the fridge cabinet, the iron had so much mold in it and handle wasn’t wiped down, the ac unit had all kinds of dirt in the vents, and everything was covered in dust.
There was tons of homeless, ladies of the night, and drugs at night in the street.
We drive a Telsa and it caught someone going around to cars trying to get in including ours.
Not a good place to stay. Pay a little bit more and stay in the nicer places down the street.
2.0
Avoid this place. There are many other hotels to stay in the area. I already knew we were going to have problems when people were in a fight outside of the hotel.
We get to our room and there is visible blood and body fluids on our comforters. The head board had body fluids everywhere. The cabinet the fridge was in had at least 2 inches of dirt and dust in it. I picked up the remote and it had crud all over it and was so sticky when I wiped it off with my own cleaning wipes it was completely black. Then the bathroom light look like someone spread their poop all over it. The fridge was not working and smelled like rotten meat. When my husband went and complained no one even came to see the room they just gave us keys to a different one.
We go to our new room and the air didn’t work, there was used toilet paper in the bathroom, the same dust was in the fridge cabinet, the iron had so much mold in it and handle wasn’t wiped down, the ac unit had all kinds of dirt in the vents, and everything was covered in dust.
There was tons of homeless, ladies of the night, and drugs at night in the street.
We drive a Telsa and it caught someone going around to cars trying to get in including ours.
Not a good place to stay. Pay a little bit more and stay in the nicer places down the street.
4.0
The bed was very comfortable. Our room was huge. We enjoyed it.
4.0
The bed was very comfortable. Our room was huge. We enjoyed it.
8.0
Property was okay, but not in a convient area for where we were to be.
FAQs
How much does this hotel cost compared to others in Charleston?
The average price for a rental in Charleston is $122 per night. This rental is $27 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Quality Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn & Suites?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.
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