Staff were friendly. Loved the late check out. Beds were comfy. The covers were very thin. There were no additional covers in the room. It was 1:30 AM when we arrived to our room, so it was too late to call the front desk. I would have liked complimentary bottled waters for the room to use for the coffee makers.

Staff were friendly. Loved the late check out. Beds were comfy. The covers were very thin. There were no additional covers in the room. It was 1:30 AM when we arrived to our room, so it was too late to call the front desk. I would have liked complimentary bottled waters for the room to use for the coffee makers.

Check in was easy, our room was extremely hot, the air was not turned on. The floor by the air unit was completely soaked. We didn’t check in until 12:30am after a concert, so we dealt with it. Upon checkout when I expressed our problems with the room the attendant simply said “sorry”.

Check in was easy, our room was extremely hot, the air was not turned on. The floor by the air unit was completely soaked. We didn’t check in until 12:30am after a concert, so we dealt with it. Upon checkout when I expressed our problems with the room the attendant simply said “sorry”.

I was charged for both rooms I had reserved under my name even though the other party provided cc info upon arrival as this was a "pay at the property" hotel. I alerted the front desk that evening to the error. It was late so no solution was provided. The following morning I inquired again about the billing issue and was told The manager was off work and apparently no one else at the location could remedy the issue until her Monday return. As of now it’s a waiting game but be warned, if this happens to you, you may be waiting days for a refund since there appears to be periods of time where supervisors aren’t available.

I was charged for both rooms I had reserved under my name even though the other party provided cc info upon arrival as this was a "pay at the property" hotel. I alerted the front desk that evening to the error. It was late so no solution was provided. The following morning I inquired again about the billing issue and was told The manager was off work and apparently no one else at the location could remedy the issue until her Monday return. As of now it’s a waiting game but be warned, if this happens to you, you may be waiting days for a refund since there appears to be periods of time where supervisors aren’t available.

Very clean and comfortable

Very clean and comfortable

I appreciated it was bear the highway with the ease of access. This Courtyard is a low-budget hotel. The walls are thin, with inoperable electrical sockets, along with a worn look in the rooms (and the exterior property).Additionally, Mobile Key is not a working option at this location. I stayed one night and it met the purpose of finding a place to sleep. I would not pay for an extended stay at this property.

I appreciated it was bear the highway with the ease of access. This Courtyard is a low-budget hotel. The walls are thin, with inoperable electrical sockets, along with a worn look in the rooms (and the exterior property).Additionally, Mobile Key is not a working option at this location. I stayed one night and it met the purpose of finding a place to sleep. I would not pay for an extended stay at this property.

We started our stay off with one of the most rude and unprofessional check-in lady. She first made us wait till she was done texting whoever she was texting on her personal phone to ask us “what do we need” then as we were checking in she asked me for a card and to put it in the card reader and never explained why it was needed. As I asked her what it was needed for she was was rude and acted as if me asking was bothering her. I might add this is my first time ever booking a room for myself. Then I asked how much it charged my card so I was aware of how much she charged me and again was irritated with me for asking questions. She was very rude and a very poor way to start my trip. The room was nothing like in the pictures and the sofa bed was covered in stains and had a sticky feel to it and also had no sheets provided for the pull out bed, so we had three adults in one bed. Finally i had charges made to my card that were from a restaurant room charge that totaled up to $43.60 that me nor my group had made. As I told the same check in lady that these charges were wrong she said she’d fix it while again staring at her personal phone, and did in fact not fix it. So long story short, I do NOT recommend this hotel for your stay until changes be made.

We started our stay off with one of the most rude and unprofessional check-in lady. She first made us wait till she was done texting whoever she was texting on her personal phone to ask us “what do we need” then as we were checking in she asked me for a card and to put it in the card reader and never explained why it was needed. As I asked her what it was needed for she was was rude and acted as if me asking was bothering her. I might add this is my first time ever booking a room for myself. Then I asked how much it charged my card so I was aware of how much she charged me and again was irritated with me for asking questions. She was very rude and a very poor way to start my trip. The room was nothing like in the pictures and the sofa bed was covered in stains and had a sticky feel to it and also had no sheets provided for the pull out bed, so we had three adults in one bed. Finally i had charges made to my card that were from a restaurant room charge that totaled up to $43.60 that me nor my group had made. As I told the same check in lady that these charges were wrong she said she’d fix it while again staring at her personal phone, and did in fact not fix it. So long story short, I do NOT recommend this hotel for your stay until changes be made.

great! no problem checking in. very clean, spacious, easy to get to / get pizza delivered, just what we needed

great! no problem checking in. very clean, spacious, easy to get to / get pizza delivered, just what we needed

Very good stay

Very good stay

This hotel don´t offer shuttle to the airport or restaurants nearby, the food is limited and is located far from restaurants. Two days whithout wifi during my stay.

This hotel don´t offer shuttle to the airport or restaurants nearby, the food is limited and is located far from restaurants. Two days whithout wifi during my stay.

No shuttle but website says they have a shuttle

No shuttle but website says they have a shuttle

Weather didn’t cooperate but hotel was fine

Weather didn’t cooperate but hotel was fine

The area was quiet and easy access to the highway.

The area was quiet and easy access to the highway.

This place did not have our room ready at 3 and lots of people in lobby waiting for their rooms as well that we're not ready. The room was dimly lit in all areas and especially around bathroom sink area. Could hardly see to get ready. They advertised a heated pool and it was not heated. Extremely cold. Our room was located at the end of a long hall and the exit door card reader did not work. We inquired about it and they said it went out with the last storm.and hasn't been fixed. So, every time you wanted to go to your room you had to walk through the whole building. I would not recommend staying at this hotel. For the price their is much nicer ones nearby. Not a good experience!

This place did not have our room ready at 3 and lots of people in lobby waiting for their rooms as well that we're not ready. The room was dimly lit in all areas and especially around bathroom sink area. Could hardly see to get ready. They advertised a heated pool and it was not heated. Extremely cold. Our room was located at the end of a long hall and the exit door card reader did not work. We inquired about it and they said it went out with the last storm.and hasn't been fixed. So, every time you wanted to go to your room you had to walk through the whole building. I would not recommend staying at this hotel. For the price their is much nicer ones nearby. Not a good experience!

I reserved the room because it was advertised as a hotel that offers free airport shuttle. But they do not.

I reserved the room because it was advertised as a hotel that offers free airport shuttle. But they do not.

The staff were very rude and I needed my room clean and they did not clean it until the next day

The staff were very rude and I needed my room clean and they did not clean it until the next day

Booked this hotel specifically for the bistro & the airport transportation. Upon checking in, I found out that the Bistro was closed at 5:30 pm on a Thursday & they stopped offering airport transportation in December 2023. Those amenities are still being advertised and helped me make my decision on where to stay, Expedia & the Courtyard site needs to be updated.

Booked this hotel specifically for the bistro & the airport transportation. Upon checking in, I found out that the Bistro was closed at 5:30 pm on a Thursday & they stopped offering airport transportation in December 2023. Those amenities are still being advertised and helped me make my decision on where to stay, Expedia & the Courtyard site needs to be updated.