DoubleTree by Hilton Hotel London ExCel
Hotel in London
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Waterfront London hotel in Newham with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.
DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.
DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.
This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests under 18 years old are not allowed in the fitness facility.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Map of London
Available Rooms
Room, 1 Queen Bed
Beds not specified • 226 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 Queen Bed (Water View)
Beds not specified • 258 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 Queen Bed with Sofa bed
Beds not specified • 226 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Twin Room (Guest)
Beds not specified • 226 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Twin Room, View
Beds not specified • 258 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
3.0 / 10.0
Typical London. Pay top price for a room, parking on top. Pay for it all. Very expensive for not much at all.
2.0 / 10.0
Lifts are through the main restaurant so you have to pick your way through packed diners and servers every time you enter/exit the building, extra awkward with bags. Bed rock solid and bedding smelt like stale water, air conditioning started an awful loud death banging at 3am with no apparent way to turn off - you can only adjust the thermostat. Claims to be 5 minutes walk from the Excel but it's actually 20+ minutes walk from the back entrance all around the roads - better off staying further away near a DLR/Liz stop and you'll spend less time in transit!
2.0 / 10.0
Lifts are through the main restaurant so you have to pick your way through packed diners and servers every time you enter/exit the building, extra awkward with bags. Bed rock solid and bedding smelt like stale water, air conditioning started an awful loud death banging at 3am with no apparent way to turn off - you can only adjust the thermostat. Claims to be 5 minutes walk from the Excel but it's actually 20+ minutes walk from the back entrance all around the roads - better off staying further away near a DLR/Liz stop and you'll spend less time in transit!
5.0 / 10.0
Pleasant experience. Appreciated the extra water and snacks as nothing local in walk from DLR. Staff very helpful.
5.0 / 10.0
Pleasant experience. Appreciated the extra water and snacks as nothing local in walk from DLR. Staff very helpful.
3.0 / 10.0
For a double tree, a very unremarkable room with a ‘water view’. The room was in was so far round the building the promised water view was nothing short of a gap between a building. In checking out and picking up my back the staff member could not have been more uninterested
3.0 / 10.0
For a double tree, a very unremarkable room with a ‘water view’. The room was in was so far round the building the promised water view was nothing short of a gap between a building. In checking out and picking up my back the staff member could not have been more uninterested
3.0 / 10.0
Needed a 5 am taxi to airport & booked with reception around 4pm the day before. Next morning 05:00, no taxi & reception knew nothing about it. Not good enough, i expect better from a Hilton hotel.
5.0 / 10.0
It was our anniversary and they left us some amazing cupcakes in our room to say congrats, which was so lovely. They were also welcoming guests at check in with these ridiculously delicious warm cookies… I still dream about them. Bed was super comfy. The only thing I’d ask for improvement is to make the TV a smart tv, so that we can access our Netflix etc, but it’s not a big deal at all. The baked goods up for it
5.0 / 10.0
It was our anniversary and they left us some amazing cupcakes in our room to say congrats, which was so lovely. They were also welcoming guests at check in with these ridiculously delicious warm cookies… I still dream about them. Bed was super comfy. The only thing I’d ask for improvement is to make the TV a smart tv, so that we can access our Netflix etc, but it’s not a big deal at all. The baked goods up for it
4.0 / 10.0
Hotel was great, bed really comfortable, and the whole site was very clean.
The breakfast was varied, but the hot food was a little cold unfortunately.
4.0 / 10.0
Hotel was great, bed really comfortable, and the whole site was very clean.
The breakfast was varied, but the hot food was a little cold unfortunately.
10.0 / 10.0
Good hotel, but a long walk from the Custom House Elizabeth line station.
6.0 / 10.0
There was no fridge in the room to keep water or milk cold or any other drinks for that matter. All Hilton hotels should provide a fridge in the rooms i paid £195 a night for a deluxe room really not happy about that.
I expected a fridge in my room and having to pay a charge to have food in my room not expectable.
Also the lighting in the room and bathroom is bad. that needs looking at.
We had people on the river with a drone looking in our room not good either.
Also I told the cleaner that i did not need her to clean my room or empty the bin.
To my surprise when I came back from restaurant to order food, I found her in my room why ? I already told her not to worry many times - if a customer says no then they should respect that.
5.0 / 10.0
Very friendly and helpful staff
Clean and tidy and lovely lounge bar
5.0 / 10.0
Very friendly and helpful staff
Clean and tidy and lovely lounge bar
8.0 / 10.0
Handy for London City airport. Food is pricey.
8.0 / 10.0
Handy for London City airport. Food is pricey.
2.0 / 10.0
Absolutely disappointed with the service and the condition of the room. Very bad odour in room and things were broken and missing. We spent the first 3 hours trying to get someone to come and sort these issues out. We asked for a change in room but the manager said no due to us booking though Expedia. He said if we booked directly through them then they wok
2.0 / 10.0
Absolutely disappointed with the service and the condition of the room. Very bad odour in room and things were broken and missing. We spent the first 3 hours trying to get someone to come and sort these issues out. We asked for a change in room but the manager said no due to us booking though Expedia. He said if we booked directly through them then they wok
4.0 / 10.0
The actual Hotel was ok and staff were friendly and the food was good. The room was small not an accessible room like it was meant to be, could not open a window on an extremely hot day. Bed was like a concrete slab. Bathroom sink had 3 cracks in it, shower overflowed and flooded bathroom floor and into bedroom. Room smelt of damp and mould. Road works all around the hotel and also next to Airport runway
4.0 / 10.0
The actual Hotel was ok and staff were friendly and the food was good. The room was small not an accessible room like it was meant to be, could not open a window on an extremely hot day. Bed was like a concrete slab. Bathroom sink had 3 cracks in it, shower overflowed and flooded bathroom floor and into bedroom. Room smelt of damp and mould. Road works all around the hotel and also next to Airport runway
10.0 / 10.0
Lovely stay, even got warm cookies on arrival
10.0 / 10.0
Lovely stay, even got warm cookies on arrival
1.0 / 10.0
The aircon was loud and impossible to turn off. I called down to reception who said it would turn off by itself but it did not. It was like being next to an airplane taking off all night, so I didn’t sleep at all. I usually like DoubeTrees so this was a huge disappointment. Service was friendly though.
1.0 / 10.0
The aircon was loud and impossible to turn off. I called down to reception who said it would turn off by itself but it did not. It was like being next to an airplane taking off all night, so I didn’t sleep at all. I usually like DoubeTrees so this was a huge disappointment. Service was friendly though.
5.0 / 10.0
I really enjoyed my stay - my room was nice and comfy. The service was fantastic and the cleaning of the rooms just as well. And a big plus that it’s all environment friendly. I could definitely come back another time.
5.0 / 10.0
I really enjoyed my stay - my room was nice and comfy. The service was fantastic and the cleaning of the rooms just as well. And a big plus that it’s all environment friendly. I could definitely come back another time.
2.0 / 10.0
Very uncomfortable bed, bathroom dated.
2.0 / 10.0
Very uncomfortable bed, bathroom dated.
10.0 / 10.0
Friendly staff, easy check in, great location with easy access to transport into Central London
10.0 / 10.0
Friendly staff, easy check in, great location with easy access to transport into Central London
5.0 / 10.0
Staff fantastic
5.0 / 10.0
Staff fantastic
4.0 / 10.0
Comfortable as usual.
4.0 / 10.0
Comfortable, but room quote small. But did what we needed.
4.0 / 10.0
Comfortable, but room quote small. But did what we needed.
5.0 / 10.0
Overall ease checking in and out. Used restaurant and bar with excellent service. If we're in the area we will definitely use this hotel again!
5.0 / 10.0
Overall ease checking in and out. Used restaurant and bar with excellent service. If we're in the area we will definitely use this hotel again!
5.0 / 10.0
Comfortable stay
FAQs
How much does this hotel cost compared to others in London?
The average price for a rental in London is $172 per night. This rental is $72 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Hotel London ExCel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Hotel London ExCel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Hotel London ExCel?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and tv.
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