Resort Hotel Alex
Hotel in Zermatt
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsSki in / Ski out, Garden, Pool and more
About this hotel
Ski-in/ski-out access for family fun on the slopes
Ski into Resort Hotel Alex, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Resort Hotel Alex offers 85 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with single sofa beds. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
An indoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.
Ski into Resort Hotel Alex, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Resort Hotel Alex offers 85 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with single sofa beds. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An indoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Ski in / Ski out
Garden
Map of Zermatt
Available Rooms
Classic Double or Twin Room
Beds not specified • 247 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Double or Twin Room
Beds not specified • 355 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Classic Single Room
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Luxury Suite
Beds not specified • 592 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
2.0
The resort is funky and eclectic and in a great location, but some of the staff were quite rude with no reason. We did not have any heat in our room all night, and the young lady at the front desk was completely dismissive of our efforts to remedy. We also did not have any hot water in the room until some four hours after check-in; again, no great sympathy was displayed. Such a shame as our stay in Zermatt was lovely overall, and we even enjoyed this funky little hotel, despite the very rude and cold girl at the front desk, and even colder water and room at night!
10.0
Loved having a steam bath in my room! And the views from the balcony were amazing!
10.0
Loved having a steam bath in my room! And the views from the balcony were amazing!
8.0
This property has a lot of charm even though it's an older property. It can be fairly noisy since it is older, but it has so much character and is in a great area. The hotel bar was a favorite at the end of the day before heading to dinner and even a place for a night cap. The bartender from Italy (i forgot his name) was attentive and fun. This place apparently gets extremely lively during ski season. My room was originally right by the elevator and they were able to accommodate me to a more quiet room which was nice. I had booked a small room, which was quaint, but clean and comfortable. It is walkable to all the attractions and to the gondola to the Matterhorn. I would stay here again.
8.0
This property has a lot of charm even though it's an older property. It can be fairly noisy since it is older, but it has so much character and is in a great area. The hotel bar was a favorite at the end of the day before heading to dinner and even a place for a night cap. The bartender from Italy (i forgot his name) was attentive and fun. This place apparently gets extremely lively during ski season. My room was originally right by the elevator and they were able to accommodate me to a more quiet room which was nice. I had booked a small room, which was quaint, but clean and comfortable. It is walkable to all the attractions and to the gondola to the Matterhorn. I would stay here again.
5.0
We stayed at the Alex Hotel in to celebrate a special occasion, and we couldn't have asked for a better experience. Upon arrival, we were pleasantly surprised with an upgrade, making our stay even more memorable. The hotel itself is beautiful, exceptionally clean, and incredibly comfortable.
The staff went above and beyond to make our stay perfect, with special thanks to Thomas, who was very welcoming upon check-in. The restaurant is outstanding and the food is delicious.
We will definitely be returning. Highly recommended!
10.0
We loved the amenities offered at the hotel. The decor around the entire hotel was unique and perfect for this location. Our room was very comfortable and exceeded our expectations. The bathroom was the cleanest I’ve seen at a hotel and we travel a lot. We would definitely stay here again!
5.0
We stayed at the Alex Hotel in to celebrate a special occasion, and we couldn't have asked for a better experience. Upon arrival, we were pleasantly surprised with an upgrade, making our stay even more memorable. The hotel itself is beautiful, exceptionally clean, and incredibly comfortable.
The staff went above and beyond to make our stay perfect, with special thanks to Thomas, who was very welcoming upon check-in. The restaurant is outstanding and the food is delicious.
We will definitely be returning. Highly recommended!
10.0
We loved the amenities offered at the hotel. The decor around the entire hotel was unique and perfect for this location. Our room was very comfortable and exceeded our expectations. The bathroom was the cleanest I’ve seen at a hotel and we travel a lot. We would definitely stay here again!
10.0
The Hotel Alex is the perfect place to stay in Zermatt, Switzerland. Highly recommended to get a room with a balcony and view.
10.0
The Hotel Alex is the perfect place to stay in Zermatt, Switzerland. Highly recommended to get a room with a balcony and view.
10.0
Absolutely loved the hotel and my room!
10.0
Absolutely loved the hotel and my room!
10.0
I throughly enjoyed my stay at the Alex. Staff was more than friendly and accommodating, the facilities are immaculately clean and the room and property had everything I wanted in a hotel. The Ski room with heated boot and glove warmers in my private locker were a fantastic add that I wasn’t aware of. Sofi and the staff were very friendly. Everything is walkable from this location, including the train. I would definitely stay here again. Thank you!!
10.0
I throughly enjoyed my stay at the Alex. Staff was more than friendly and accommodating, the facilities are immaculately clean and the room and property had everything I wanted in a hotel. The Ski room with heated boot and glove warmers in my private locker were a fantastic add that I wasn’t aware of. Sofi and the staff were very friendly. Everything is walkable from this location, including the train. I would definitely stay here again. Thank you!!
2.0
Stay 6 nights but cannot stay in the same room. Temperature can’t control too hot can’t sleep.
10.0
Good facilities including pool and spa. Friendly Staff. Close to Gornergrat railway station for access to ski slopes.
10.0
Good facilities including pool and spa. Friendly Staff. Close to Gornergrat railway station for access to ski slopes.
10.0
Location was super accessible from main stations, views from higher level rooms was fabulous!
Breakfast staff was cheerful and accommodating.
Highly recommend, will book again when in Zermatt!
10.0
Location was super accessible from main stations, views from higher level rooms was fabulous!
Breakfast staff was cheerful and accommodating.
Highly recommend, will book again when in Zermatt!
10.0
Next to the train station, great amenities, and walking distance or bus to Sunnegga ski gondola.
10.0
Next to the train station, great amenities, and walking distance or bus to Sunnegga ski gondola.
8.0
Eclectic hotel with very friendly staff that helped with everything we needed and very close to the train station. Walkable with luggage but only if needed. They provide a free taxi to and from the station.
8.0
Eclectic hotel with very friendly staff that helped with everything we needed and very close to the train station. Walkable with luggage but only if needed. They provide a free taxi to and from the station.
10.0
Friendly staff and excellent food
10.0
Friendly staff and excellent food
10.0
Excellent hotel. Very convenient & beautiful rooms.
10.0
Excellent hotel. Very convenient & beautiful rooms.
5.0
The Alex is a traditional hotel, it is good in the heat of the summer so it must be great for the winter snow season. Very convenient for the station being only 150M to psh the cases.
5.0
The Alex is a traditional hotel, it is good in the heat of the summer so it must be great for the winter snow season. Very convenient for the station being only 150M to psh the cases.
10.0
Everything about Hotel Alex exceeded my expectations. I would be happy to stay here again.
10.0
Everything about Hotel Alex exceeded my expectations. I would be happy to stay here again.
8.0
Everything was good
8.0
Everything was good
10.0
Beautiful hotel, very clean, friendly staff, great variety for breakfast. Gorgeous room and excellent bed linen
10.0
Beautiful hotel, very clean, friendly staff, great variety for breakfast. Gorgeous room and excellent bed linen
10.0
Honestly this hotel was a HUGE surprise. I was not expecting it to be SO big and so very well equipped! Honestly it's the perfect place to stay in Zermatt. It's very close to the train, literally around the corner. The entrance is hard to find since it's so big, so just got up the stairs and walk into the doors that say Restaurant. The staff were super nice and provided me with everything I needed above and beyond. I was truly treated with so much care. The big bonus for me was learning about the free spa area. It's huge! I used the pool and spa area a few times and I was always the only one there. The lounge and bar area is amazing and huge as well. Water is drinkable everywhere in Zermatt. The room was super cozy and clean. Very comfortable. Bathroom was great with heated floors and a spa tub. There are just so many perks to this place it will blow your mind. HIGHLY RECOMMEND!
10.0
Honestly this hotel was a HUGE surprise. I was not expecting it to be SO big and so very well equipped! Honestly it's the perfect place to stay in Zermatt. It's very close to the train, literally around the corner. The entrance is hard to find since it's so big, so just got up the stairs and walk into the doors that say Restaurant. The staff were super nice and provided me with everything I needed above and beyond. I was truly treated with so much care. The big bonus for me was learning about the free spa area. It's huge! I used the pool and spa area a few times and I was always the only one there. The lounge and bar area is amazing and huge as well. Water is drinkable everywhere in Zermatt. The room was super cozy and clean. Very comfortable. Bathroom was great with heated floors and a spa tub. There are just so many perks to this place it will blow your mind. HIGHLY RECOMMEND!
5.0
Great Hotel. Very friendly with helpful staff. Great breakfast.
5.0
Great Hotel. Very friendly with helpful staff. Great breakfast.
FAQs
How much does this hotel cost compared to others in Zermatt?
The average price for a rental in Zermatt is $252 per night. This rental is $191 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Resort Hotel Alex. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Resort Hotel Alex. Enjoy the water!
Is Resort Hotel Alex pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Resort Hotel Alex?
We found 8 amenities for this rental. This includes pool, internet / wifi, laundry, balcony or patio, and hot tub or spa.
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