Hotel Puerto Palace

2 outdoor pools, pool umbrellas, sun loungers

Down comforters, minibar, desk, blackout drapes

Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

4.2 / 5.0

Excellent(428 Ratings)

Hotel in Puerto de la Cruz

2 guests · 1 bedroom · 1 bath

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with 2 outdoor pools and 2 spa tubs
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Puerto de la Cruz

Nearby attractions

Available Rooms

Standard Double Room

Beds not specified • 344 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Single Room

Beds not specified • 215 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Triple Room

Beds not specified • 344 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Double Room Single Use

Beds not specified • 344 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Double Room Single Use, Pool View

Beds not specified • 344 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

$$$$

Hotel Puerto Palace

$$$$

4.2 / 5.0

Excellent(428 Ratings)

Hotel in Puerto de la Cruz

2 guests · 1 bedroom · 1 bath

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

2 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Puerto de la Cruz

Nearby attractions

Available Rooms

Standard Double Room

Beds not specified • 344 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Single Room

Beds not specified • 215 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Triple Room

Beds not specified • 344 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Double Room Single Use

Beds not specified • 344 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Double Room Single Use, Pool View

Beds not specified • 344 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Ratings and reviews

4.2 / 5.0

Excellent(428 Ratings)

1.5 / 5.0

Nov 2024

The hotel is a bit dated and old fashioned and its clientele seem to largely be bus tours and package tourists. It is out of the central town area, up a hill, but it is an easy 25 minute walk down and there are buses to come up the hill from part of town. The swimming pool area is lovely and well maintained and the main attraction to the property. They allow smoking on balconies, encouraged by ashtrays on the balcony tables. This meant it was unpleasant to sit on the balcony or have my door open for fresh air. The staff were not friendly and can best be described as bored indifference, both the front desk and restaurant. I don’t think I saw one of them crack a smile let alone welcome a guest. The cleaning and bar staff were friendly as usual.

1.5 / 5.0

Nov 2024

5.0 / 5.0

Jun 2024

Hotel tidy, staff very friendly and welcoming. Food good and different choices. Very glad i went for half board. great evening entertainment

5.0 / 5.0

Jun 2024

Hotel tidy, staff very friendly and welcoming. Food good and different choices. Very glad i went for half board. great evening entertainment

2.5 / 5.0

Jun 2024

Loved it!

2.5 / 5.0

Jun 2024

Loved it!

2.5 / 5.0

Jan 2024

Pros: Room was very clean. The furniture is in good condition (some new, some older). The mini-fridge was surprisingly spatious. The terraces are big equipped with clothes rack to dry them if needed. Surely, they propose cleaning and change of towels every day, but we asked for it only two times during our 9-night stay. Second time they changed the linens as well. Staff were all nice. Receptionists and bar/restaurant personell were helpful and attentive, and cleaning staff were top. The pull area and gardens are beautiful and well maintained. You can play mini-golf, ping-pong and tennis for free. Common areas are clean and in a good condition. Private parking has very limited amount of spaces, so we never catched it free, but around the hotel there are plenty of spaces, so we could find place even during the dinner when all people return back to the hotel. Breakfasts were ok, more or less the same all the time, but dinners were really good and different each day. Some days better, some worse, but overall it was always possible to find something for ones taste. Desserts were ok, ice cream was nice. We were in January, so I cannot evaluate air conditioning. Cons: They don't propose draft beer during the dinner. The heated pool could be warmer. Surely, it was warmer than non-heated ones, but still. There were barely a few people swimming. It was not our case, but some economy rooms seem to hava no view at all (on the wall), so it is better to verify with the hotel.

2.5 / 5.0

Jan 2024

2.0 / 5.0

Dec 2023

Overall good . The place was in a good condition. All staff was very nice and friendly. You need to be in a good physical condition if you want to go outside he hotel to visit the beaches and the rest of Puerto de la Cruze as i was very elevated. The place was at our stay completely invaded by German retired couples. We had he half board and he buffé was no bad but could have been a bit better. Many of the dishes should needed a bit more of seasoning. The pools was said to be heated during winter time, his I doubt except from the 2 whirlpools.

2.0 / 5.0

Dec 2023

5.0 / 5.0

Dec 2023

Excellent hotel, the staff is amazing, the room was clean and big enough. Maybe one of the best hotels for its price. Thanks m!

5.0 / 5.0

Dec 2023

Excellent hotel, the staff is amazing, the room was clean and big enough. Maybe one of the best hotels for its price. Thanks m!

4.0 / 5.0

Dec 2023

Great pool area. WIFI not really up to par in the room. Scetchy.

4.0 / 5.0

Dec 2023

Great pool area. WIFI not really up to par in the room. Scetchy.

5.0 / 5.0

Aug 2023

Good hotel, kids friendly

5.0 / 5.0

Aug 2023

Good hotel, kids friendly

5.0 / 5.0

Jul 2023

Great hotel

5.0 / 5.0

Jul 2023

Great hotel

5.0 / 5.0

Nov 2022

The ac control button is limited to four settings and the top setting is just ok.

5.0 / 5.0

Nov 2022

The ac control button is limited to four settings and the top setting is just ok.

5.0 / 5.0

Oct 2022

Nice place

5.0 / 5.0

Oct 2022

Nice place

2.5 / 5.0

Oct 2022

The Hotel has anything you may need in terms of facilities. The staff is just amazing so highly recommended.

2.5 / 5.0

Oct 2022

The Hotel has anything you may need in terms of facilities. The staff is just amazing so highly recommended.

2.5 / 5.0

Aug 2022

Very nice and comfortable hotel. Lovely pool and bar area. Always lots of bed to use are the pool area. Room was very comfortable, being alone I had a smaller room which was a generous size. Bath and mini fridge was most appreciated. Down size was having to pay extra for the room safe, prefer this just to be added to the room cost. I was on the 4th floor at the end of the block, lovely view of the pool and mountain area, road traffic was a little loud if on the balcony. The room cleaning was very high standard, and all the hand rails were always being cleaned. Very pleased with the choice of food. Fab paella! Nice area outside to sit and eat.

2.5 / 5.0

Aug 2022

2.5 / 5.0

Jul 2022

Friendly, helpful staff - solo trip to visit someone in hospital and I felt safe and comfortable. Excellent pool area and rooms. Recommend.

2.5 / 5.0

Jul 2022

Friendly, helpful staff - solo trip to visit someone in hospital and I felt safe and comfortable. Excellent pool area and rooms. Recommend.

2.0 / 5.0

Jun 2022

The rooms are quite basic but the hotel itself is really good. Nice pool area, reasonably priced food and drink, clean and very friendly helpful staff.

2.0 / 5.0

Jun 2022

The rooms are quite basic but the hotel itself is really good. Nice pool area, reasonably priced food and drink, clean and very friendly helpful staff.

2.5 / 5.0

May 2022

An incredible hotel. For the price we paid it exceeded our expectation. Good selection of food, friendly staff. Incredie view from the balcony. Some who were not great at english would be fast to find a staff member who can help further. Rooms cleaned daily to a high standard. Great facilities and in a prime location. Couldn't fault it.

2.5 / 5.0

May 2022

3.0 / 5.0

Apr 2022

Property in general is OK, but staff does not speak much english, and was not too helpfull, neither polite.

4.0 / 5.0

Apr 2022

Nice and comfortable

3.0 / 5.0

Apr 2022

Property in general is OK, but staff does not speak much english, and was not too helpfull, neither polite.

4.0 / 5.0

Apr 2022

Nice and comfortable

5.0 / 5.0

Mar 2022

The breakfast options were really good. They had really nice pancakes and other dessert options. The views were amazing from my room and from the restaurant. From the restaurant you can see Mount Teide summit as long as the sky is clear. From the bedroom I could see other mountains, beautiful palm trees, the swimming pools, the sea, the main town. The hotel is at a high viewpoint which helps with the scenery. Although this makes the walk back from the main town a struggle up the hill, but the walk is definitely good. It takes about 15-20 mins to walk to town. They have a 5 to 6 free shuttles buses per weekday to Puerto de la Cruz. There's no free buses on Sunday and Saturday is a limited service. The car park is small, and we'd get back too late for it. But I was always able to find street parking nearby in March. If you're hiring a car, this hotel is ideal as it is not in the main town, where parking is very limited. The hotel has a very nice gym, tennis court, mini golf area. I was very impressed with the pool area. There are 4 pools and they are arranged nicely around nice trees. The bathroom has 2 sinks which was handy for both of us. The balcony views were lovely. The beds were comfortable. The hotel room is a little old fashioned but there were still some modern elements such as the bathroom. The hotel is very clean. I really liked the main lift as you can see it move up from the front of the hotel. The outside lighting was lovely. Overall I'd stay there again.

5.0 / 5.0

Mar 2022

2.0 / 5.0

Feb 2022

Limited choices of food and fruits at breakfast and dinners, nice pool and free parking

2.0 / 5.0

Feb 2022

Limited choices of food and fruits at breakfast and dinners, nice pool and free parking

FAQs

How much does this hotel cost compared to others in Puerto de la Cruz?

The average price for a rental in Puerto de la Cruz is $69 per night. This rental is $67 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Puerto Palace. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Puerto Palace. Enjoy the water!

Is Hotel Puerto Palace pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Puerto Palace?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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4.6 / 5.0

Outstanding(464 Ratings)

Apartamentos Casablanca

Hotel Puerto Palace

Hotel in Puerto de la Cruz

Reasons to book

About this hotel

Amenities

Map of Puerto de la Cruz

Nearby attractions

Available Rooms

Standard Double Room

Standard Single Room

Standard Triple Room

Double Room Single Use

Double Room Single Use, Pool View

Hotel Puerto Palace

Hotel in Puerto de la Cruz

Reasons to book

About this hotel

Amenities

Map of Puerto de la Cruz

Nearby attractions

Available Rooms

Standard Double Room

Standard Single Room

Standard Triple Room

Double Room Single Use

Double Room Single Use, Pool View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Puerto de la Cruz?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Puerto Palace pet friendly?

What amenities are available at Hotel Puerto Palace?

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