Hotel Los Lagos Spa & Resort
Hotel in Alajuela Province
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Family-friendly hotel with 11 outdoor pools and a full-service spa
This smoke-free hotel features 11 outdoor pools, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a nightclub, and a bar/lounge.
Housekeeping is available on request.
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.
11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a spa tub.
This smoke-free hotel features 11 outdoor pools, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a nightclub, and a bar/lounge.
Housekeeping is available on request.
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Garden
Map of Alajuela Province
Available Rooms
Standard Room, Accessible, Mountain View
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room, Mountain View
Beds not specified • 646 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Beautiful place... The view from our room was amazing..
2.5 / 5.0
Excelente
2.5 / 5.0
Amazing hotel and amazing location. We will be back.
2.5 / 5.0
We had an amazing stay. The Hotel is located in fabulous location and the landscaping is out of this world! We loved everything about our stay.
2.5 / 5.0
Room was big and spacious and the hot springs were steps away. Cutest animals awaited us on our bed made
From towels and flowers from the garden. Had an amazing 50th birthday with my best friends. The bar tenders were fabulous at the swim up hot springs bar.
2.5 / 5.0
Room was big and spacious and the hot springs were steps away. Cutest animals awaited us on our bed made
From towels and flowers from the garden. Had an amazing 50th birthday with my best friends. The bar tenders were fabulous at the swim up hot springs bar.
2.5 / 5.0
Four night family escape. Wife loved their hot spring kids loved their slides and dad enjoyed the silence for himself 🙏😎
2.5 / 5.0
Four night family escape. Wife loved their hot spring kids loved their slides and dad enjoyed the silence for himself 🙏😎
2.5 / 5.0
Wonderful place!!! Beautiful Volcano views and grounds are so colorful and immaculate!! Great service. Buffet breakfast was amazing and included. Loved restaurant, every dish was delicious. Didnt even bother wandering out of resort to each. VERY REASONABLE prices on food and drinks! Try a Monkey Business drink!!! Only $6
2.5 / 5.0
Wonderful place!!! Beautiful Volcano views and grounds are so colorful and immaculate!! Great service. Buffet breakfast was amazing and included. Loved restaurant, every dish was delicious. Didnt even bother wandering out of resort to each. VERY REASONABLE prices on food and drinks! Try a Monkey Business drink!!! Only $6
2.5 / 5.0
Very good location, like the hot springs, nice view and very cool landscaping
2.5 / 5.0
Very good location, like the hot springs, nice view and very cool landscaping
2.5 / 5.0
It is a beautiful resort at the foot of volcán Arsenal. Although the lobby and receptionist lacked a welcoming feeling, all other resort staff were very kind and service oriented. The room was very spacious and clean with large tile flooring. There layout of the many thermal spring and regular pools is beautiful, and although expansive, you feel like you’re in your own oasis. Incredibly smart layout. Although we just relaxed and did sightseeing in our short two day stay, their are many adventures on property and nearby.
2.5 / 5.0
It is a beautiful resort at the foot of volcán Arsenal. Although the lobby and receptionist lacked a welcoming feeling, all other resort staff were very kind and service oriented. The room was very spacious and clean with large tile flooring. There layout of the many thermal spring and regular pools is beautiful, and although expansive, you feel like you’re in your own oasis. Incredibly smart layout. Although we just relaxed and did sightseeing in our short two day stay, their are many adventures on property and nearby.
5.0 / 5.0
We loved the property, beautiful and spacious with so much to see. I would recommend to anyone looking in the area.
4.0 / 5.0
This property was beautiful, staff was friendly and it wasn't crowded, i was able to always have my own hot spings pool . What would make this property a 10/10 opposed to a 8/10 is if it was all inclusive, and i didn't have to feel like everytime i ordered something i need to pull out money.
2.5 / 5.0
We had a wonderful stay. The hotel was much more than we expected - beautiful, clean and with amazing views of the volcano.
2.5 / 5.0
We had a wonderful stay. The hotel was much more than we expected - beautiful, clean and with amazing views of the volcano.
5.0 / 5.0
The pools and hot springs were phenomenal! The setting is amazing- great views of the volcano! And so close to La Fortuna and all the amenities and excursions in the area! I will definitely be back!
5.0 / 5.0
We loved our stay at Los Lagos. Great staff and the views are amazing. Highly recommended.
5.0 / 5.0
Nice facility and delicious breakfast.
5.0 / 5.0
Excellent service! Johnny in the bar area is the best one! Good Food and good service. Everyone treats you very kindly. Pura Vida
5.0 / 5.0
We love the quiet, relaxing and clean atmosphere. We enjoyed nature and we definitely would recommend. We go every year and have not been disappointed.
5.0 / 5.0
The resort was beautiful! Everything was perfect!
2.0 / 5.0
The grounds and property of the resort are magnificent. It's beautiful everywhere you look.
The rooms are outdated and badly need renovation. We also had a few creepy crawler bugs--most of which we were not familiar with, get into the room. It wasn't surprising because there is gap all around the door to the room for them to enter. One of the walls in the bedroom was peeling from water damage and looks like it had been that way for quite some time.
The pools are very nice, but there are not enough lounge chairs and can get very crowded and loud because there are a lot of families with children staying there. It's best to go early in the morning if you prefer a little quiet.
The Spa is nice and the massage room, while cool with a fan, had doors open to a small private deck and the fresh air breeze coming in was lovely.
The breakfast is ok, but it gets pretty old after seven days. It's pretty much the same every day with little variety throughout the week.
However, it's a great location--easy to get into town with a car or Uber, and it's a very good value, which makes it possible for so many families to stay there. The best part of the stay was the wonderful staff. They were very responsive and attentive and did everything they could to ensure we enjoyed our stay. We weren't thrilled when we first arrived. But we were sad to leave when it came time to go.
5.0 / 5.0
Beautiful place, very clean and outstanding customer service.
2.0 / 5.0
The grounds and property of the resort are magnificent. It's beautiful everywhere you look.
The rooms are outdated and badly need renovation. We also had a few creepy crawler bugs--most of which we were not familiar with, get into the room. It wasn't surprising because there is gap all around the door to the room for them to enter. One of the walls in the bedroom was peeling from water damage and looks like it had been that way for quite some time.
The pools are very nice, but there are not enough lounge chairs and can get very crowded and loud because there are a lot of families with children staying there. It's best to go early in the morning if you prefer a little quiet.
The Spa is nice and the massage room, while cool with a fan, had doors open to a small private deck and the fresh air breeze coming in was lovely.
The breakfast is ok, but it gets pretty old after seven days. It's pretty much the same every day with little variety throughout the week.
However, it's a great location--easy to get into town with a car or Uber, and it's a very good value, which makes it possible for so many families to stay there. The best part of the stay was the wonderful staff. They were very responsive and attentive and did everything they could to ensure we enjoyed our stay. We weren't thrilled when we first arrived. But we were sad to leave when it came time to go.
5.0 / 5.0
Beautiful property! We only stayed for one night when we might a trip from the Playas Del Coco area, but we regret staying longer! Only negative is, it doesn’t have a gym. Would definitely visit again!
5.0 / 5.0
Beautiful place. I will be back in the future and recommend to my family that lives in Costa Rica.
5.0 / 5.0
We were in this place for the first time. Our friends recommended it to us. We had a great time. Everything was top notch. Thanks to the workers, and whoever created this place. It's paradise.
We will definitely visit this place again and recommend it to everyone.
5.0 / 5.0
Excellent place for relaxing. I visited many times and always the same good quality.
5.0 / 5.0
Excellent place for relaxing. I visited many times and always the same good quality.
5.0 / 5.0
We were in this place for the first time. Our friends recommended it to us. We had a great time. Everything was top notch. Thanks to the workers, and whoever created this place. It's paradise.
We will definitely visit this place again and recommend it to everyone.
5.0 / 5.0
The ground and scenery are amazing. It’s close to several activities and the town.
5.0 / 5.0
The ground and scenery are amazing. It’s close to several activities and the town.
1.5 / 5.0
We were charged an extra $200 for our 3-night stay because we had two kids with us and the resort collects an extra $37 per night per child fee. This fee was NOT included in the amount we paid to make the booking on Hotels.com and was a total shock to us at check-in.
It seems this comes from a technical fault in the booking process. Although we correctly entered the ages of our teenage children on Hotels.com, Los Lagos said that the booking was made for two "infants." So they required the extra fee at check-in
We called Hotels.com, and they were unwilling/unable to help with the situation, despite the fact that we did nothing wrong and the fault was mostly with their backend. While I understand Los Lagos' position, it seemed really strict and greedy to be unwilling to comp at least part of this extra fee.
Be sure to VERY CAREFULLY read the tricky fine print, and confirm directly with the hotel what has and hasn't been paid for.
I am very frustrated that Hotels.com will not take ownership of its mistakes/poor backend system, and also with Los Lagos for having the policies in place that create a situation that feels very much like a bait-and-switch.
As for the hotel itself:
Good: Breakfast, natural springs pools, pool bar
OK: Room (no way to get back in from the patio if you close the door to keep the bugs out!)
Bad: Long uphill walk to rooms or you have to have them call the van to drive you up. They will not allow ubers or tourist shuttles past the gate. Sloooow wifi.
4.0 / 5.0
its was good
1.5 / 5.0
We were charged an extra $200 for our 3-night stay because we had two kids with us and the resort collects an extra $37 per night per child fee. This fee was NOT included in the amount we paid to make the booking on Hotels.com and was a total shock to us at check-in.
It seems this comes from a technical fault in the booking process. Although we correctly entered the ages of our teenage children on Hotels.com, Los Lagos said that the booking was made for two "infants." So they required the extra fee at check-in
We called Hotels.com, and they were unwilling/unable to help with the situation, despite the fact that we did nothing wrong and the fault was mostly with their backend. While I understand Los Lagos' position, it seemed really strict and greedy to be unwilling to comp at least part of this extra fee.
Be sure to VERY CAREFULLY read the tricky fine print, and confirm directly with the hotel what has and hasn't been paid for.
I am very frustrated that Hotels.com will not take ownership of its mistakes/poor backend system, and also with Los Lagos for having the policies in place that create a situation that feels very much like a bait-and-switch.
As for the hotel itself:
Good: Breakfast, natural springs pools, pool bar
OK: Room (no way to get back in from the patio if you close the door to keep the bugs out!)
Bad: Long uphill walk to rooms or you have to have them call the van to drive you up. They will not allow ubers or tourist shuttles past the gate. Sloooow wifi.
4.0 / 5.0
its was good
5.0 / 5.0
This was by far the best place we stayed at in Costa Rica The property is spread out with hiking trails and a look out to Arenal. Our room was spacious with a nice patio, and a breakfast buffet was included. There is also a gift shop. The highlight are the hot springs and pools which are at various temperatures. There are two slides were were a hit with the kids. Located close to the La Fortuna waterfall and coffee/chocolate tours. Highly recommend.
FAQs
How much does this hotel cost compared to others in Alajuela Province?
The average price for a rental in Alajuela Province is $90 per night. This rental is $79 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Los Lagos Spa & Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Los Lagos Spa & Resort. Enjoy the water!
Is Hotel Los Lagos Spa & Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Los Lagos Spa & Resort?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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