EM Royalle Hotel & Beach Resort
Hotel in San Juan
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Beachfront, with outdoor pool
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and a picnic area.
EM Royalle Hotel & Beach Resort offers 55 air-conditioned accommodations with complimentary bottled water and complimentary weekday newspapers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and a picnic area.
EM Royalle Hotel & Beach Resort offers 55 air-conditioned accommodations with complimentary bottled water and complimentary weekday newspapers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Garden
Map of San Juan
Available Rooms
Ocean Front Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Ocean Front Room For 4 Pax
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Mountain View Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Mountain View Room for 4 Pax
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Room for 6 Pax
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
4.0
The staff are nice and helpful. Air conditioning in the dining area will be great so the customers will be more comfortable.
4.0
The staff are nice and helpful. Air conditioning in the dining area will be great so the customers will be more comfortable.
5.0
Em Royalle Hotel has friendly staff and clean facilities. We just don't like the breakfast, It's pricy and didn't taste that good. But overall, everything was perfect.
5.0
Em Royalle Hotel has friendly staff and clean facilities. We just don't like the breakfast, It's pricy and didn't taste that good. But overall, everything was perfect.
5.0
We had an amazing time with family. Kids loved the place. We’ll come again’
5.0
We had an amazing time with family. Kids loved the place. We’ll come again’
5.0
the place is great, beachfront. the food is good and affordable, but the pool is quite dirty and bathroom smells not good
5.0
the place is great, beachfront. the food is good and affordable, but the pool is quite dirty and bathroom smells not good
0.5
No water in the bathroom!
0.5
No water in the bathroom!
5.0
Staff were attentive, but lack options for alcoholic beverages, very convenient to the beach, could used some work on making their pool/beach patio a little bit more desirable to chill, n relax.
5.0
Staff were attentive, but lack options for alcoholic beverages, very convenient to the beach, could used some work on making their pool/beach patio a little bit more desirable to chill, n relax.
4.0
Opt in to book ocean front room to experience the breeze and sunset view!!
4.0
Opt in to book ocean front room to experience the breeze and sunset view!!
2.0
We recently stayed at the Em Royalle, and I must say I was extremely disappointed with the overall experience. The hotel's attention to detail was shockingly poor, making my stay quite unpleasant.
Firstly, upon check-in, I noticed that the bed set was lacking a top sheet. Upon request, the staff insisted that that's how they make the bed. It was clear that the staff had not paid attention to detail.
Secondly, we were lacking basic toiletries such as towels, hand towels, shampoo, conditioner, toothpaste and toothbrushes. We asked for housekeeping services but they replaced the bath rug with a worn out rug, very poor.
Furthermore, the service was lackluster. The front desk staff seemed disinterested and unprofessional, failing to address my concerns promptly. Our room key kept on resetting at 12 noon and we have to request access from thr front desk. It was evident that there was a lack of proper training and supervision.
I was extremely satisfied with the kitchen services and the food was great. Location is pristine since the hotel is by the beach.
Overall, my experience at Em Royalle Hotel 2/5.
Recommendations:
• Improve cleanliness standards: Ensure that rooms are thoroughly cleaned and maintained to a high standard.
• Upgrade amenities: Provide guests with quality towels, toiletries, and other amenities to enhance their comfort.
• Enhance staff training: Train the staff to be more attentive, courteous, and professional in their interactions.
2.0
We recently stayed at the Em Royalle, and I must say I was extremely disappointed with the overall experience. The hotel's attention to detail was shockingly poor, making my stay quite unpleasant.
Firstly, upon check-in, I noticed that the bed set was lacking a top sheet. Upon request, the staff insisted that that's how they make the bed. It was clear that the staff had not paid attention to detail.
Secondly, we were lacking basic toiletries such as towels, hand towels, shampoo, conditioner, toothpaste and toothbrushes. We asked for housekeeping services but they replaced the bath rug with a worn out rug, very poor.
Furthermore, the service was lackluster. The front desk staff seemed disinterested and unprofessional, failing to address my concerns promptly. Our room key kept on resetting at 12 noon and we have to request access from thr front desk. It was evident that there was a lack of proper training and supervision.
I was extremely satisfied with the kitchen services and the food was great. Location is pristine since the hotel is by the beach.
Overall, my experience at Em Royalle Hotel 2/5.
Recommendations:
• Improve cleanliness standards: Ensure that rooms are thoroughly cleaned and maintained to a high standard.
• Upgrade amenities: Provide guests with quality towels, toiletries, and other amenities to enhance their comfort.
• Enhance staff training: Train the staff to be more attentive, courteous, and professional in their interactions.
1.0
Room was dirty. There was a roach in the bathroom
1.0
Room was dirty. There was a roach in the bathroom
5.0
Room is clean. The view is breathtaking. Staff is friendly. Overall it’s a beautiful place. We will recommend.
5.0
Room is clean. The view is breathtaking. Staff is friendly. Overall it’s a beautiful place. We will recommend.
1.0
Place needs update
1.0
Place needs update
5.0
We enjoyed our stay here. We love the pool and the beach. Friendly staff and beautiful location!
5.0
We enjoyed our stay here. We love the pool and the beach. Friendly staff and beautiful location!
4.0
Very nice swimming pool and access to the beach
4.0
Very nice swimming pool and access to the beach
4.0
Front beach property, just seps away from the beach. My only comment and concern was that at 3:00 in the morning someone opened my niece’s room and someone entered in their room. I’m not sure if that’s a mistake at the front where they issued a key to a room which was already occupied. This is a safety and needs to address because you don’t know if that person who entered my neice’s room has a bad intention. Otherwise the property is good, it won’t have been nice if they offer free breakfast.
4.0
Front beach property, just seps away from the beach. My only comment and concern was that at 3:00 in the morning someone opened my niece’s room and someone entered in their room. I’m not sure if that’s a mistake at the front where they issued a key to a room which was already occupied. This is a safety and needs to address because you don’t know if that person who entered my neice’s room has a bad intention. Otherwise the property is good, it won’t have been nice if they offer free breakfast.
2.5
The hotel and room is clean and well maintained . We had a comfortable stay. It's rate is budget friendly. It's right in front of the beach which is the killer. At the same time they have a pool that you can use when the waves are crazy. The area is less crowded and peaceful. The San Juan gimmick area is just a 10min drive.
At first I was kind of turned off when the guy on the check in counter had to narrate the possible penalties and additional fees that you may encounter, like extra fee for this extra this and that. But I would still recommend this and would love to come back, because they charge lower and you'll get value for money
2.5
The hotel and room is clean and well maintained . We had a comfortable stay. It's rate is budget friendly. It's right in front of the beach which is the killer. At the same time they have a pool that you can use when the waves are crazy. The area is less crowded and peaceful. The San Juan gimmick area is just a 10min drive.
At first I was kind of turned off when the guy on the check in counter had to narrate the possible penalties and additional fees that you may encounter, like extra fee for this extra this and that. But I would still recommend this and would love to come back, because they charge lower and you'll get value for money
4.0
Front desk personnels should atleast treat all guests fair and same. Be nice to every guest. Guest without using branded stuffs should also be treated the same way with guests using branded stuffs. Housekeeping staffs are friendly and accomodating.
4.0
Front desk personnels should atleast treat all guests fair and same. Be nice to every guest. Guest without using branded stuffs should also be treated the same way with guests using branded stuffs. Housekeeping staffs are friendly and accomodating.
4.0
7.2
“Good view with easy access to beach but slightly far from restaurants”
Hotel is easily seen and accessible from the main road. Its just that if you don’t have car, you have to ride tricycle going to Urbiztondo beach where commercial stores (restaurants, bar, etc.) are located and also the surfing point. It is 10-15 mins away from the hotel. Preferably book this online than on-site because it is way cheaper. Hotel is okay, a little old & typical look but good enough for couples or families who wants to have a quiet place rather than the busy area of San Juan. It also has a pool with easy access to beach area. It is not crowded. Staffs are accommodating when we checked in and also when we extended our stay. Down side we found are shower water pressure is low, the 2nd room where we were transferred (due to extended stay) – aircon is not working enough to cool the whole room, no nearby restaurants or convenience store. Good side of this hotel is it has a great view in the morning and afternoon if you chose beach side rooms and at upper floors.
4.0
7.2
“Good view with easy access to beach but slightly far from restaurants”
Hotel is easily seen and accessible from the main road. Its just that if you don’t have car, you have to ride tricycle going to Urbiztondo beach where commercial stores (restaurants, bar, etc.) are located and also the surfing point. It is 10-15 mins away from the hotel. Preferably book this online than on-site because it is way cheaper. Hotel is okay, a little old & typical look but good enough for couples or families who wants to have a quiet place rather than the busy area of San Juan. It also has a pool with easy access to beach area. It is not crowded. Staffs are accommodating when we checked in and also when we extended our stay. Down side we found are shower water pressure is low, the 2nd room where we were transferred (due to extended stay) – aircon is not working enough to cool the whole room, no nearby restaurants or convenience store. Good side of this hotel is it has a great view in the morning and afternoon if you chose beach side rooms and at upper floors.
4.0
Room layout
4.0
The staff!
4.0
The staff!
2.0
Ants all over our multiple rooms, same as lizard everywhere you look
2.0
Ants all over our multiple rooms, same as lizard everywhere you look
2.0
Ants & lizards all over have to pay for extra towels toiletries limited
FAQs
How much does this hotel cost compared to others in San Juan?
The average price for a rental in San Juan is $42 per night. This rental is $77 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at EM Royalle Hotel & Beach Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at EM Royalle Hotel & Beach Resort. Enjoy the water!
Is EM Royalle Hotel & Beach Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at EM Royalle Hotel & Beach Resort?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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