CasaBlanca Hotel
Hotel in San Juan
2 guests · 2 bedrooms · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Mediterranean San Juan hotel in Old San Juan with a rooftop terrace
This hotel features a rooftop terrace, a microwave in a common area, and a refrigerator in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
CasaBlanca Hotel offers 32 accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. 36-inch flat-screen televisions come with satellite channels.
This hotel features a rooftop terrace, a microwave in a common area, and a refrigerator in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
CasaBlanca Hotel offers 32 accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. 36-inch flat-screen televisions come with satellite channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
TV
Map of San Juan
Available Rooms
Suite, 2 Bedrooms
Beds not specified • 344 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room
Beds not specified • 193 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 Queen Bed
Beds not specified • 172 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 Queen Bed
Beds not specified • 161 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Double Room, 2 Queen Beds
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
As always it was great. Bed is super comfortable. They provided extra pillows and for this mama going through nights of hot flashes, it was freezing in the room! Perfecto!
4.0
We booked the family room with a king bed and a room with two singles. Very nice hotel in a quieter area of the heart of Old San Juan. Very safe and convenient. Staff is super friendly, hotel is charming with a great lobby.
My only caution is that the walls are a bit thin so I recommend white noise if you are sound sensitive. I would definitely recommend and stay here again.
5.0
Amazing decor and attention to detail
Staff is AMAZING!
3.0
Adorable hotel in a great spot but not very clean! Bathroom had hair in it and the floor was just gross. If we weren’t staying for just one night, we would have definitely checked out early.
3.0
Adorable hotel in a great spot but not very clean! Bathroom had hair in it and the floor was just gross. If we weren’t staying for just one night, we would have definitely checked out early.
5.0
Laid back, easy, super location. The lobby acts as a hub for your adventures around Old San Juan. Walkable distance everywhere, even to cruise ship (northern harbour). Staff - pro and friendly!
5.0
Laid back, easy, super location. The lobby acts as a hub for your adventures around Old San Juan. Walkable distance everywhere, even to cruise ship (northern harbour). Staff - pro and friendly!
4.0
Loved the roof top spaces and the Playroom bar. Staff very friendly and helpful. Stayed for 4 nights. Great location in Old San Juan.
4.0
Loved the roof top spaces and the Playroom bar. Staff very friendly and helpful. Stayed for 4 nights. Great location in Old San Juan.
5.0
Eclectic, retro, very cool interior design. Numerous great restaurants within 400 yards. Definitely will stay here again. Recommend getting a room with a balcony over the street.
5.0
Eclectic, retro, very cool interior design. Numerous great restaurants within 400 yards. Definitely will stay here again. Recommend getting a room with a balcony over the street.
5.0
Great location to walk around Old San Juan. All of the staff was very friendly and helpful, especially John, with sightseeing and travel tips. Hotel decor is amazing. Only downsides for us were the placement of the TV toward the bed instead of the sofa and not having a window. We would definitely stay there again but look for a room plan that provides those since both are important to us.
5.0
Great location to walk around Old San Juan. All of the staff was very friendly and helpful, especially John, with sightseeing and travel tips. Hotel decor is amazing. Only downsides for us were the placement of the TV toward the bed instead of the sofa and not having a window. We would definitely stay there again but look for a room plan that provides those since both are important to us.
2.0
When we arrived, the check in process was very slow. There was only one person in front of me, and I waited over 20 minutes. I would have not minded the wait if the check in clerk would have acknowledged me and informed me that the system was a little slow and that she would be with me as soon as she was done with her current customer. Also, her appearance was "unkept" and her clothes were unprofessional.
During the check in process, the front desk clerk informed us that the rooms did not have blow dryers however, they were available upon request. I requested one, however we never received it, so I ended up going out with my hair wet. On the way out, I asked the same front desk clerk why I never received it, and she stated they were too busy. She offered to find one for me, but by then too much time had gone by and my husband was already frustrated because when we checked into our room there was a large puddle of water around the refrigerator approaching the bed. We informed the front desk and someone did come to mop it up. However, when I awoke in the morning my feel landed on a puddle of water. :-( .
Lastly, the pillows were very flat. I awoke with a stiff neck.
I mentioned all of the above to the front desk clerk and she mentioned she would let management know. She had absolutely no customer service skills and did not even apologize for all the inconveniences during my stay. By the way, it was the same front desk clerk that I spoke to during my stay. :-(
2.0
When we arrived, the check in process was very slow. There was only one person in front of me, and I waited over 20 minutes. I would have not minded the wait if the check in clerk would have acknowledged me and informed me that the system was a little slow and that she would be with me as soon as she was done with her current customer. Also, her appearance was "unkept" and her clothes were unprofessional.
During the check in process, the front desk clerk informed us that the rooms did not have blow dryers however, they were available upon request. I requested one, however we never received it, so I ended up going out with my hair wet. On the way out, I asked the same front desk clerk why I never received it, and she stated they were too busy. She offered to find one for me, but by then too much time had gone by and my husband was already frustrated because when we checked into our room there was a large puddle of water around the refrigerator approaching the bed. We informed the front desk and someone did come to mop it up. However, when I awoke in the morning my feel landed on a puddle of water. :-( .
Lastly, the pillows were very flat. I awoke with a stiff neck.
I mentioned all of the above to the front desk clerk and she mentioned she would let management know. She had absolutely no customer service skills and did not even apologize for all the inconveniences during my stay. By the way, it was the same front desk clerk that I spoke to during my stay. :-(
5.0
Amazing stay, friendly staff, close to area restaurants, great walking distance to shops
3.0
Room had no windows so kinda dark. Rooftop facilities were avg. shower had no hot water no matter how long you let it run!
3.0
Room had no windows so kinda dark. Rooftop facilities were avg. shower had no hot water no matter how long you let it run!
2.0
The bed was broken in a way that it sagged on one side. The room was tiny and the shower took forever to warm up. The AC unit is either too hot or too cold, and it’s hard to find a balance in between. I did appreciate how there were electrical outlets on both sides of the bed and a mini-fridge in the room. The hotel does have breakfast, for an additional cost. We did not eat at the hotel, since the “restaurant” was just a few tables by the elevator. The elevator was very slow and a little scary with the way it lurched into movement.
We did notice that when it rained, rain would pool on the glass ceiling of the lobby by the elevator - misting the couches that we were sitting on (so maybe don’t sit there if you have a mold allergy. They looked fine, but I don’t see how they can get misted with water during reach rain and not have mold). Water would also run down the wall in the lobby by the leaking ceiling.
2.0
The bed was broken in a way that it sagged on one side. The room was tiny and the shower took forever to warm up. The AC unit is either too hot or too cold, and it’s hard to find a balance in between. I did appreciate how there were electrical outlets on both sides of the bed and a mini-fridge in the room. The hotel does have breakfast, for an additional cost. We did not eat at the hotel, since the “restaurant” was just a few tables by the elevator. The elevator was very slow and a little scary with the way it lurched into movement.
We did notice that when it rained, rain would pool on the glass ceiling of the lobby by the elevator - misting the couches that we were sitting on (so maybe don’t sit there if you have a mold allergy. They looked fine, but I don’t see how they can get misted with water during reach rain and not have mold). Water would also run down the wall in the lobby by the leaking ceiling.
5.0
Amazing stay, friendly staff, close to area restaurants, great walking distance to shops
4.0
Check on was a breeze! Loved the old world decor and reference to the movie Cassablanca. Very convenience to the pier and lots of shops. Only had one night but would definitely stay again!
4.0
Check on was a breeze! Loved the old world decor and reference to the movie Cassablanca. Very convenience to the pier and lots of shops. Only had one night but would definitely stay again!
4.0
Someone else’s hair in the shower
4.0
Someone else’s hair in the shower
10.0
This is an amazing property. The staff was incredibly welcoming and helpful. They made great suggestions for dining options.
8.0
Parking was too expensive
10.0
I loved my stay here. Great food places around, all around had an amazing experience
10.0
A hidden gem! Love the whole setup, the lobby is beautiful and the staff welcomed us with a big smile and kindness. Great communication, explained everything with details. The room was beautiful, all super clean and neat, the bed huge and super comfortable. They have a roof top stone bathtubs and jacuzzi with an amazing view. We DEFINITELY are going back
10.0
The customer service was too notch.
10.0
Our stay at the hotel was great. Easy acces to shopping, and restruants. Bed, AC, and excellent service. Our breakfast was a bit pricey and slow, but was good. We stayed for 2 days prior to our cruise and truely enjoyed it. We also enjoyed the notalgia of the hotel. Front desk staff was accommodating and helpful at all times. Would definitely stay again and recomend the hotel too others. Thanks for a wonderful stay.
1.0
I booked the wrong date and they refused to refund shortly after booking when I realized my error.
1.0
I booked the wrong date and they refused to refund shortly after booking when I realized my error.
8.0
I didn't like that there is no parking for the hotel, you have to park at a parking lot that's about 2 blocks away and the parking lot is expensive.
10.0
We did the Lola and had a fantastic weekend
10.0
I would definitely stay again
6.0
There is mold in the lobby ceiling. Beds were hard and uncomfortable. Staff was extremely welcoming
10.0
Resturant, Bar , shopping , fort, port everything very convenient. Gabriella reception very helpful, all over staff is great very friendly. Breakfast is amazing tasty.
6.0
The elevator never worked
10.0
Excellent service all walking distance.
FAQs
How much does this hotel cost compared to others in San Juan?
The average price for a rental in San Juan is $204 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at CasaBlanca Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is CasaBlanca Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at CasaBlanca Hotel?
We found 4 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, and tv.
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