Hilton Grand Vacations Club Ocean Tower Waikoloa Village
Resort in Puako, HI
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Air conditioner, TV and more
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About this resort
Resort in Waikoloa with 6 restaurants and 3 outdoor pools
Along with 6 restaurants, this resort has 3 outdoor pools and a full-service spa. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 514 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.
3 outdoor swimming pools are on site along with a fitness center.
Along with 6 restaurants, this resort has 3 outdoor pools and a full-service spa. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 514 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.
Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Family friendly
Map of Puako, HI
Available Rooms
Junior Suite, 1 King Bed, Resort View
Beds not specified • 438 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite, 1 King Bed, Ocean View
Beds not specified • 438 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Bedroom, Resort View (2 Doubles)
Beds not specified • 590 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Bedroom, Partial Ocean View (2 Doubles)
Beds not specified • 590 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Bedroom, Ocean View (2 Doubles)
Beds not specified • 590 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
0.5
The good: great room, very comfortable bed, and the shower was amazing.
The bad: resort fees, 55 dollar breakfast buffet, being stuck away from any real restaurants and having to pay exorbitant prices because you are essentially stranded, everything is charged (come on, you're going to brag about the snorkeling and the charge me to rent a snorkel??), fees, fees, more fees.
The ugly: when we first arrived, we walked up to the front desk clerk, very eager and happy to be on our vacation, "hi, how are you?" my wife said to the clerk, who was looking down and had ignored us for a couple of minutes. She finally, briefly looked up..."she can help you down there", then went back to whatever it was she was doing that was a lot more important than the customers.
If you're going to charge fifteen dollars for a cocktail, put it in a glass. Wine in a glass is also a travesty. Many of the restaurants were closed.
Avoid the store at all costs, unless overpaying by 50% for everyday items is on your buck list.
Honestly, I think they are getting a lot of mileage out of the lagoon, which is pretty awesome. The rest of the resort quality doesn't match the prices.
This was our third stay, each one progressively worse. There won't be a fourth.
2.5
Great atmosphere. A little overwhelming at first talking the tram to ocean Tower. Would have loved some better finding entertainment options on property.
2.5
Great atmosphere. A little overwhelming at first talking the tram to ocean Tower. Would have loved some better finding entertainment options on property.
1.0
Toilet seat had urine behind the lid. Bed was so used and sunkin in that I got a backache. Worst of all, check in counter lady was rude and disrespectful. Older Filipino lady with an angry face. Name started with E.
1.0
Toilet seat had urine behind the lid. Bed was so used and sunkin in that I got a backache. Worst of all, check in counter lady was rude and disrespectful. Older Filipino lady with an angry face. Name started with E.
2.5
The property was very big! Lots of art throughout the property. Family friendly. If you are staying in the Ocean tower rooms, those are about 10-15 minute walk from the lobby entrance or about 20-25 minutes by tram (as the tram stops for other sections of hotel)
The Valet service team was very friendly and efficient. The views from our room were very beautiful (King Bed with sofa bed oceanfront room)
If you are looking to spend most of your time at the resort, I highly recommend as this hotel will keep you occupied with all the different areas to explore! We also, enjoyed seeing the dolphins onsite.
2.5
The property was very big! Lots of art throughout the property. Family friendly. If you are staying in the Ocean tower rooms, those are about 10-15 minute walk from the lobby entrance or about 20-25 minutes by tram (as the tram stops for other sections of hotel)
The Valet service team was very friendly and efficient. The views from our room were very beautiful (King Bed with sofa bed oceanfront room)
If you are looking to spend most of your time at the resort, I highly recommend as this hotel will keep you occupied with all the different areas to explore! We also, enjoyed seeing the dolphins onsite.
2.5
Bellman- Excellent, front desk, restaurant, tram and security staff very helpful and friendly
2.5
Bellman- Excellent, front desk, restaurant, tram and security staff very helpful and friendly
0.5
The hotel beach is a joke
0.5
The hotel beach is a joke
0.5
Do not stay here. Zero help with baggage, 12 minute hike from main entrance to ocean tower or wait for super slow tram. Upon arrival after the hike to ocean tower, we get to our ocean view room! Grassy bank on the main level with a walking path right outside the door was more like it! They did move me higher up when i told them that was not the view i paid for. Then the desk informs me restaurants are open until 10, glad i checked, they close at 9 so we rush to the only option available at 845pm after arriving and pay $100 for mediocre at best spaghetti and meatballs! Then i request a microwave to reheat the overpriced leftovers and they have tbe ordacity to try to change $30 for what should already be in the room! They finally agreed to do it complimentary, but when it arrived out was filthy inside! Insulting is an understatement! Don't even get me STARTED on tbe captive dolphin situation! Very small enclosure for i think 5 total dolphins and a sea turtle with its shell branded! Disgusting. No beach access, tram doesn't run until 6am so leaving at 430am with all your luggage, you're screwed. I heard there is a bellhop but no one ever offered this service to me or any of the other frustrated people with their luggage, some of them were quite elderly! $55 a day to valet your car or $48 to self park. There is no place to park for free. A prison escape would've been easier than getting out of that place! You leave and don't come back for the day! Huge ordeal otherwise. AVOID!
0.5
Do not stay here. Zero help with baggage, 12 minute hike from main entrance to ocean tower or wait for super slow tram. Upon arrival after the hike to ocean tower, we get to our ocean view room! Grassy bank on the main level with a walking path right outside the door was more like it! They did move me higher up when i told them that was not the view i paid for. Then the desk informs me restaurants are open until 10, glad i checked, they close at 9 so we rush to the only option available at 845pm after arriving and pay $100 for mediocre at best spaghetti and meatballs! Then i request a microwave to reheat the overpriced leftovers and they have tbe ordacity to try to change $30 for what should already be in the room! They finally agreed to do it complimentary, but when it arrived out was filthy inside! Insulting is an understatement! Don't even get me STARTED on tbe captive dolphin situation! Very small enclosure for i think 5 total dolphins and a sea turtle with its shell branded! Disgusting. No beach access, tram doesn't run until 6am so leaving at 430am with all your luggage, you're screwed. I heard there is a bellhop but no one ever offered this service to me or any of the other frustrated people with their luggage, some of them were quite elderly! $55 a day to valet your car or $48 to self park. There is no place to park for free. A prison escape would've been easier than getting out of that place! You leave and don't come back for the day! Huge ordeal otherwise. AVOID!
0.5
Awful check in - took 45 minutes
Birds in Ocean tower - Chirp all night
Bird poop all over Adult only pool
Shower head was broken
Safe in room was broken
Sheets smelled like Mildew
Tram was super slow
No towels at the pool until 1-2 pm
No servers at the pool .
I could go on and on about how underwhelming this resort is but I don’t feel like wasting my time on this dump .
Avoid this place if you can it’s gone way downhill since the last time we stayed 6 years ago .
I can’t think of one positive to say minus the elevators are fast .
0.5
Awful check in - took 45 minutes
Birds in Ocean tower - Chirp all night
Bird poop all over Adult only pool
Shower head was broken
Safe in room was broken
Sheets smelled like Mildew
Tram was super slow
No towels at the pool until 1-2 pm
No servers at the pool .
I could go on and on about how underwhelming this resort is but I don’t feel like wasting my time on this dump .
Avoid this place if you can it’s gone way downhill since the last time we stayed 6 years ago .
I can’t think of one positive to say minus the elevators are fast .
1.0
The hotel has several buildings, but the only parking is near the main entrance. In order to get from the Ocean Tower the building farthest away is by tram or boat - which run every 20-25 minutes with no prescribed schedule. You can’t plan and if you miss it - you have a long wait. We felt like prisoners.
1.0
The hotel has several buildings, but the only parking is near the main entrance. In order to get from the Ocean Tower the building farthest away is by tram or boat - which run every 20-25 minutes with no prescribed schedule. You can’t plan and if you miss it - you have a long wait. We felt like prisoners.
2.5
It was great. Room was huge. Just needs carpet cleaning and tub was a little dirty. Found one pair of silver earring in the shower. I hope housekeeper cleans tub and shower.
2.5
It was great. Room was huge. Just needs carpet cleaning and tub was a little dirty. Found one pair of silver earring in the shower. I hope housekeeper cleans tub and shower.
2.5
Amazing. 10/10
2.5
Amazing. 10/10
0.5
Upon checking in the staff was rude. Our room was not ready when we arrived, so they told us we would get a text when room was ready. Check in was at 4pm. We never got a text. Our room was ready at 7pm. The hotel claimed that they were busy; however, it was obvious they were not at capacity. This is very disapointing. This was our third time staying at the Hilton Waikeloa. Not sure we want to stay here again.
0.5
Upon checking in the staff was rude. Our room was not ready when we arrived, so they told us we would get a text when room was ready. Check in was at 4pm. We never got a text. Our room was ready at 7pm. The hotel claimed that they were busy; however, it was obvious they were not at capacity. This is very disapointing. This was our third time staying at the Hilton Waikeloa. Not sure we want to stay here again.
2.0
I loved that the room was easily accessible to the poolside
2.0
I loved that the room was easily accessible to the poolside
1.5
Everything was mostly good.
Except parking fee was not included in cost.
And
Need to take a train from one hotel lobby or walk about 3000 steps to your hotel.
There was a train that went to each hotel.
Parking was rather far if you rented a car..
1.5
Everything was mostly good.
Except parking fee was not included in cost.
And
Need to take a train from one hotel lobby or walk about 3000 steps to your hotel.
There was a train that went to each hotel.
Parking was rather far if you rented a car..
2.0
Just fine
2.0
Just fine
2.0
Al boats were shut down and only one tram was running. So it was a choice between a long walk or long wait to get from one end of the property to the other.
2.0
Al boats were shut down and only one tram was running. So it was a choice between a long walk or long wait to get from one end of the property to the other.
2.0
Everything is old. Hardly any good places to eat. A big property like this needs good food and good transportation and this hotel lacks a lot. It was underwhelming for a resort this large.
3.0
Some amenities were less than exp cited from a high end resort like this. The tram did not work part of the time and had no ac. Remodeling of our floor was no complete to our area. The barely reasonably priced restaurants closed at 5:00 pm. The ones that were open late (2) were so high priced. Spaghetti dinner was $42.00. Salads were at least $25.00. A can of beer was $12.00-$15.00. Drinks $18.00 . We left the resort for our meals. Excursions ridiculously priced. $200.00 for 10 minutes for a picture with a dolphin. I can go on, but I’m sure you get the picture. This resort is an extremely beautiful. If you chose to visit his property, it does have time share units so be prepared to get sucked into a sales pitch.
3.0
Hotel area is great and very beautiful views. Internally the ocean tower is long way away from entrance and the train runs terribly slow . every time we have to go in and out of the hotel it could take up to 45 mins to reach the room. Also the breakfast buffet is not great. If they increase the Internal train freq it wohld be great or else walking such long distances is almost impossible.
1.5
The room wasn't very clean. The carpet smelled old. They were doing repairs and the material smelled.
It is a Paradisiac place, I love it. The natural views are breathtaking, however, it would be better to have more amenities near by, like places to eat and more choices that are walk-able. I wish, parking wasn't that expensive.
1.5
The room wasn't very clean. The carpet smelled old. They were doing repairs and the material smelled.
It is a Paradisiac place, I love it. The natural views are breathtaking, however, it would be better to have more amenities near by, like places to eat and more choices that are walk-able. I wish, parking wasn't that expensive.
1.0
Found roaches in my room
2.5
Amazing place if you are looking for a relaxing vacation. If you want to explore the Island, they offer tours or you would need a car. Parking is $48 per day or $55 for valet, but totally worth it. You can enjoy snorkeling at the lagoon or swimming in any of the pools. They need more dining options.
2.5
Amazing place if you are looking for a relaxing vacation. If you want to explore the Island, they offer tours or you would need a car. Parking is $48 per day or $55 for valet, but totally worth it. You can enjoy snorkeling at the lagoon or swimming in any of the pools. They need more dining options.
5.0
Thank you
FAQs
How much does this resort cost compared to others in Puako?
The average price for a rental in Puako is $514 per night. This rental is $197 less expensive than the average.
Is parking included with this resort?
Parking is not specified as an available amenity at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. Enjoy the water!
Is Hilton Grand Vacations Club Ocean Tower Waikoloa Village pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?
We found 7 amenities for this rental. This includes pool, air conditioner, laundry, hot tub or spa, and tv.
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