Hilton Garden Inn Martinsburg
Hotel in Shenandoah Valley, VA
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Hotel in Martinsburg with a fitness center and a 24-hour front desk
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Hilton Garden Inn Martinsburg offers 111 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Hilton Garden Inn Martinsburg offers 111 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include designer toiletries and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Shenandoah Valley, VA
Available Rooms
Room, 1 King Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Queen Beds, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed with Sofa bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite, 1 King Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
Amazing
4.0
Room needed a going over by maintenance guy. Chair was wobbly. Lamp shade just sat on a bolt no screw to hold it on. Bedside lamp was missing a rod which made it loose. These are quick easy fixes to be assigned to maintenance crew if they have a manager who cares about the establishment. Otherwise a nice hotel
5.0
Fantastic hotel with excellent staff. Huge TV, spacious, clean, and modern.
5.0
Fantastic hotel with excellent staff. Huge TV, spacious, clean, and modern.
2.0
We were given a handicap room, not needed. There was blood on one of the toilet rolls. Those two things weren’t the worst part. The bed was terrible. Not supporting us and sagging. We are not big people either, both weigh about 180 lbs. The pillows were very good but the bed is the most important and was the worst we ever found in a hotel.
2.0
We were given a handicap room, not needed. There was blood on one of the toilet rolls. Those two things weren’t the worst part. The bed was terrible. Not supporting us and sagging. We are not big people either, both weigh about 180 lbs. The pillows were very good but the bed is the most important and was the worst we ever found in a hotel.
2.0
Not happy with the coffee station downstairs. First morning of our stay the coffee was ice cold. The next morning there was no coffee at all. Both days we had to go across the road to the Royal Farms. Also, our comforter looked like it was stained with blood! For the amount of times I have stayed here, it’s very disappointing.
2.0
Not happy with the coffee station downstairs. First morning of our stay the coffee was ice cold. The next morning there was no coffee at all. Both days we had to go across the road to the Royal Farms. Also, our comforter looked like it was stained with blood! For the amount of times I have stayed here, it’s very disappointing.
5.0
The property is well taken care of and the staff is friendly. The breakfast was delicious
5.0
The property is well taken care of and the staff is friendly. The breakfast was delicious
5.0
The front was awesome. I especially loved the glass shower
5.0
The front was awesome. I especially loved the glass shower
10.0
Everything about the hotel is great, especially the employees at the reception desk! One small suggestion is to provide the folding luggage stand in all rooms. It was available upon special request but feel that it should be present regardless.
10.0
I love the snack shop downstairs. Also they have a bar in the hotel. The breakfast was great! My husband got the buffet breakfast and it was $13.50 I believe. They also have a menu where you can separately order and pay for breakfast. My husband said the food was great! Our waitress was nice and well informed. I paid in advance for the “snack” room and also for breakfast on Expedia. And it was worth it! We had KitKats, skinny pop, lays chips, a slim Jim/cheese pack, a protein bar, a small bag of peanuts, 2 vitamin waters, 2 sodas (that you can exchange at the lobby if you don’t like the type- I went and got Coke instead of the sprite and diet,) also there was the standard 2 water bottles for the Keurig sitting out at room temp., and 2 waters in the fridge. The lobby is clean and beautiful. It also one of the nicest parts of Martinsburg (coming from someone who grew up in the area.) you could walk to Logan’s Roadhouse and the shops in The Commons. Also this hotel is very new. It’s maybe 8 years old, so everything is very modern and sleek. The blonde girl who worked the front desk was wonderful. She deserves a RAISE. My husband commented on how polite and knowledgeable she was- he thought about offering her a job. Pay her right, or you may lose her! lol. The beds and pillows were SO comfy. I’m a side sleeper and my shoulder didn’t hurt when I woke up. The soap they use is really great in the showers. They do have blow dryers & a very nice closet. Overall, wonderful stay!
2.0
Tub did not drain. I Responded to a text identifying the problem and it still was not fixed.
2.0
Tub did not drain. I Responded to a text identifying the problem and it still was not fixed.
10.0
Highly recommend
10.0
Great place with great staff close to everything
10.0
Great place with great staff close to everything
10.0
Highly recommend
5.0
Everyone that works here is so friendly! Excellent staff. The hotel is in good shape. We have stayed here before and would stay again.
5.0
Everyone that works here is so friendly! Excellent staff. The hotel is in good shape. We have stayed here before and would stay again.
10.0
Very friendly and helpful staff
10.0
Very friendly and helpful staff
10.0
Perfect place for travelers!
10.0
Perfect place for travelers!
10.0
Great stay. Easy convenient location. Enjoyed the Shepherdstown and Harper’s Ferry areas.
10.0
Great stay. Easy convenient location. Enjoyed the Shepherdstown and Harper’s Ferry areas.
10.0
Upscale Garden Inn with spacious lobby, rooms and lots of amenities. Although there was no free breakfast, the hotel had a restaurant and our room had a Keurig coffee maker, microwave, and mini fridge. With the desk, chair and added recliner and TV tray in our room, we had ample space to enjoy fresh coffee with our muffins brought from home.
10.0
Upscale Garden Inn with spacious lobby, rooms and lots of amenities. Although there was no free breakfast, the hotel had a restaurant and our room had a Keurig coffee maker, microwave, and mini fridge. With the desk, chair and added recliner and TV tray in our room, we had ample space to enjoy fresh coffee with our muffins brought from home.
2.0
They're morning service was horrible. no coffee and when I asked they didn't bring it out for almost an hour. I requested multiple times. They're more interested BS'ing with their co-workers and not helping guests.
2.0
They're morning service was horrible. no coffee and when I asked they didn't bring it out for almost an hour. I requested multiple times. They're more interested BS'ing with their co-workers and not helping guests.
10.0
Everything was very nice. The stuff was nice and helpful
10.0
Everything was very nice. The stuff was nice and helpful
4.0
Property ok but for the money just wasn't impressed especially when you have to pay for breakfast after spending $150 for a room the bed comfortable the decorations pretty outdated but not a big deal staff friendly when i had a reservation paid for 2 days they only had me for 1 and said it wasnt paid so a $150 room went to $238 and I decided to stay at another hotel for my 2nd night
4.0
Property ok but for the money just wasn't impressed especially when you have to pay for breakfast after spending $150 for a room the bed comfortable the decorations pretty outdated but not a big deal staff friendly when i had a reservation paid for 2 days they only had me for 1 and said it wasnt paid so a $150 room went to $238 and I decided to stay at another hotel for my 2nd night
10.0
Great stay!
10.0
Great stay!
6.0
Room was on the nice side, grounds ok, breakfast was the issue. Now this might be our own fault when booking this reservation, but breakfast is not included. The breakfast area looks like any other hotels continental breakfast, basic scrambled eggs bacon etc. So we just went and helped ourselves, then a women came and asked what we wanted to drink, I thought it was odd that the coffee and juice was not out but thought well maybe Hilton does it different. Next clue I couldn’t find silverware, then the nice lady brought us some with a napkin, thought how nice. Had our bagel, one piece of sausage, oj, wife had about the same. Then the nice lady dropped a folder with a check for breakfast for $27 bucks!! Again maybe my fault when I booked online and didn’t see breakfast was not included, but at least they could have had a sign up please be seated and a waitress will be with you to take your order. Really it looked like any other continental breakfast at any other hotel, food was just the same, we could have just had toast and it would have been 27 bucks, flat rate for the “buffet”. Sooooo won’t be booking there again!!
6.0
Room was on the nice side, grounds ok, breakfast was the issue. Now this might be our own fault when booking this reservation, but breakfast is not included. The breakfast area looks like any other hotels continental breakfast, basic scrambled eggs bacon etc. So we just went and helped ourselves, then a women came and asked what we wanted to drink, I thought it was odd that the coffee and juice was not out but thought well maybe Hilton does it different. Next clue I couldn’t find silverware, then the nice lady brought us some with a napkin, thought how nice. Had our bagel, one piece of sausage, oj, wife had about the same. Then the nice lady dropped a folder with a check for breakfast for $27 bucks!! Again maybe my fault when I booked online and didn’t see breakfast was not included, but at least they could have had a sign up please be seated and a waitress will be with you to take your order. Really it looked like any other continental breakfast at any other hotel, food was just the same, we could have just had toast and it would have been 27 bucks, flat rate for the “buffet”. Sooooo won’t be booking there again!!
FAQs
How much does this hotel cost compared to others in Shenandoah Valley?
The average price for a rental in Shenandoah Valley is $252 per night. This rental is $134 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Martinsburg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Martinsburg. Enjoy the water!
Is Hilton Garden Inn Martinsburg pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Martinsburg?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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