WoodSpring Suites Rockwall-East Dallas
Hotel in Rockwall
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Rockwall with free parking
Laundry facilities, express check-out, and free self parking are available at this hotel. WiFi in public areas is free. Other amenities include a vending machine.
Limited housekeeping is available.
WoodSpring Suites Rockwall-East Dallas offers 121 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.
Laundry facilities, express check-out, and free self parking are available at this hotel. WiFi in public areas is free. Other amenities include a vending machine.
Limited housekeeping is available.
WoodSpring Suites Rockwall-East Dallas offers 121 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.
This Rockwall hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on a limited basis.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Rockwall
Available Rooms
Standard Room, 1 Double Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 Double Bed with Sofa bed, Non Smoking (1 Person Sofa Bed)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Double Beds, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 Double Bed, Accessible, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 Double Bed with Sofa bed, Accessible, Non Smoking (1 Person Sofa Bed)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
I have been in this hotel many times, The front desk young lady always has a cold face, don’t feel good with her.
0.5 / 5.0
My significant other and I came in late and planned a late check in. When we arrived we called the late hours help desk, which was just a lady behind the desk with the window locked. As I explained we had a reservation, she told us there is no room. When I explained we had booked this earlier, she firmly restated that they are full and did not have our room. She proceeded to tell me to go get my refund. Which I am trying to do but the help service has not answered any calls all weekend.
0.5 / 5.0
My significant other and I came in late and planned a late check in. When we arrived we called the late hours help desk, which was just a lady behind the desk with the window locked. As I explained we had a reservation, she told us there is no room. When I explained we had booked this earlier, she firmly restated that they are full and did not have our room. She proceeded to tell me to go get my refund. Which I am trying to do but the help service has not answered any calls all weekend.
0.5 / 5.0
Paid for a room and it charged md but then when i arrived they told me no rooms available so i never got to stay there and i paid for no reason. I want a refund pleasee and thankyou!!
0.5 / 5.0
Paid for a room and it charged md but then when i arrived they told me no rooms available so i never got to stay there and i paid for no reason. I want a refund pleasee and thankyou!!
4.0 / 5.0
N/a
3.0 / 5.0
Some of the staff are incourigible
3.0 / 5.0
Some of the staff are incourigible
2.5 / 5.0
Had a problem with the electronic door key and the gentleman working.The destiny at night went over and above and out of his way to get me in my room.He was awesome
2.5 / 5.0
Had a problem with the electronic door key and the gentleman working.The destiny at night went over and above and out of his way to get me in my room.He was awesome
5.0 / 5.0
I can't rate this property because my reservation was cancelled due to their system being down and they couldn't check anyone in on the day that I was arriving. They did call ahead to let me know this was happening, and I was thankful for that. I have stayed at this property in other states and the experience have been good
5.0 / 5.0
I can't rate this property because my reservation was cancelled due to their system being down and they couldn't check anyone in on the day that I was arriving. They did call ahead to let me know this was happening, and I was thankful for that. I have stayed at this property in other states and the experience have been good
2.0 / 5.0
Stay was great room didn’t look like the website and pillows need to be upgraded asked for more pillows but they were out but overall stay was great! Water was hot and stove worked
2.0 / 5.0
Stay was great room didn’t look like the website and pillows need to be upgraded asked for more pillows but they were out but overall stay was great! Water was hot and stove worked
4.0 / 5.0
I like the safety and what don't like : no cleaning until you check out
4.0 / 5.0
I like the safety and what don't like : no cleaning until you check out
1.0 / 5.0
The front desk lady, Stephanie was rude. We booked a room for 4 people and when we got to the room, there was only two towels. My husband went down to ask for two more and they didn’t want to give it to us. They wanted us to turn in the other two first to get two more. A lot of arguing later, we got the extra towels. The halls smelled of marijuana and bleach. They did clean the hallways but the residents smoking pot in the rooms mixed with bleach made it an unpleasant walk down halls. Environment just felt like I need to be carrying a gun with me.
1.0 / 5.0
The front desk lady, Stephanie was rude. We booked a room for 4 people and when we got to the room, there was only two towels. My husband went down to ask for two more and they didn’t want to give it to us. They wanted us to turn in the other two first to get two more. A lot of arguing later, we got the extra towels. The halls smelled of marijuana and bleach. They did clean the hallways but the residents smoking pot in the rooms mixed with bleach made it an unpleasant walk down halls. Environment just felt like I need to be carrying a gun with me.
1.0 / 5.0
We were not able to stay at this property. We had a confirmed reservation through Expedia, but the hotel called to cancel the reservation - it was during the time of the Solar Eclipse, so I feel like they cancelled us to sell the room for a higher rate.
1.0 / 5.0
We were not able to stay at this property. We had a confirmed reservation through Expedia, but the hotel called to cancel the reservation - it was during the time of the Solar Eclipse, so I feel like they cancelled us to sell the room for a higher rate.
5.0 / 5.0
I was never able to stay cause a receptionist never showed up and I had to look for another room elsewhere and I’m serious no one ever answered the phone or showed up and I waited 2 whole hours
5.0 / 5.0
I was never able to stay cause a receptionist never showed up and I had to look for another room elsewhere and I’m serious no one ever answered the phone or showed up and I waited 2 whole hours
0.5 / 5.0
Very noisy. Walls are thin as paper. Nothing that one would expect as a hotel. I know this is considered a "residence" inn, but if you are renting rooms a a hotel, you should provide the guests with at least the basic hotel expected amenities. Instead you make your guests sign a document that states once you pay, your rservation is "non-refundable". We left our room after stayng less than an hour and the hostess at the front desk said that we were not entitled to a refund and that I specifically signed a document stating acknowledgement of "non-refundable". That room cost us close to $200 and it was a sad loss of money, but there was no way that we would stay in this place. I would give a negative number if I could. PS: We were even required to take all our trash out and if we didnt, that would be an extra $50 charge. Again, highly disappointed Hotels.com needs to vet these places a little better
0.5 / 5.0
Very noisy. Walls are thin as paper. Nothing that one would expect as a hotel. I know this is considered a "residence" inn, but if you are renting rooms a a hotel, you should provide the guests with at least the basic hotel expected amenities. Instead you make your guests sign a document that states once you pay, your rservation is "non-refundable". We left our room after stayng less than an hour and the hostess at the front desk said that we were not entitled to a refund and that I specifically signed a document stating acknowledgement of "non-refundable". That room cost us close to $200 and it was a sad loss of money, but there was no way that we would stay in this place. I would give a negative number if I could. PS: We were even required to take all our trash out and if we didnt, that would be an extra $50 charge. Again, highly disappointed Hotels.com needs to vet these places a little better
1.0 / 5.0
The beds were very uncomfortable. The floors were hardwood but seemed like not much effort was made to mop or vacuum them or clean the bathroom. There were no lamps for the room. It was a sketchy hotel in a nice town. I will not stay at a extended stay hotel again.
1.0 / 5.0
The beds were very uncomfortable. The floors were hardwood but seemed like not much effort was made to mop or vacuum them or clean the bathroom. There were no lamps for the room. It was a sketchy hotel in a nice town. I will not stay at a extended stay hotel again.
1.0 / 5.0
We left after going to the room. The smell of Marijuana was all throughout the hallways & the commode in the room would not flush. Im requesting a refund & would NEVER stay at a place like this. Drug deals were going on in the parking lot. Absolute horrible & unsafe.
1.0 / 5.0
We left after going to the room. The smell of Marijuana was all throughout the hallways & the commode in the room would not flush. Im requesting a refund & would NEVER stay at a place like this. Drug deals were going on in the parking lot. Absolute horrible & unsafe.
0.5 / 5.0
I was charged 403.00 from Hotels.com, but when I got there they changed my reservation and made me pay more
0.5 / 5.0
I was charged 403.00 from Hotels.com, but when I got there they changed my reservation and made me pay more
0.5 / 5.0
This was terrible. The facility was dirty, grungy. The lobby door was dirty…crazy what a little soap and water might do. The beds were so uncomfortable. The hallway had a nauseating stench and there were people lingering all over the property. One time Rockwall police had someone handcuffed on the curb right in front of the door. Definitely didn’t feel welcoming and safe. 0 out of 0, do not recommend.
2.5 / 5.0
K. Amaya went above and beyond and helped me get checked in. And made it pleasant to be here
2.5 / 5.0
K. Amaya went above and beyond and helped me get checked in. And made it pleasant to be here
0.5 / 5.0
This was terrible. The facility was dirty, grungy. The lobby door was dirty…crazy what a little soap and water might do. The beds were so uncomfortable. The hallway had a nauseating stench and there were people lingering all over the property. One time Rockwall police had someone handcuffed on the curb right in front of the door. Definitely didn’t feel welcoming and safe. 0 out of 0, do not recommend.
0.5 / 5.0
I didn’t realize this place was so ran down.
I didn’t feel safe at all and immediately regretted not spending an extra 25 bucks to stay at a better place. I checked out after an hour. I should have taken my time and researched.
0.5 / 5.0
I didn’t realize this place was so ran down.
I didn’t feel safe at all and immediately regretted not spending an extra 25 bucks to stay at a better place. I checked out after an hour. I should have taken my time and researched.
2.0 / 5.0
Went to check in about an hour before check-in time and was told "No, we don't do that".
When we went to check in at 3, no acknowledgement from staff, after 10 minutes asked if we could get checked in and was told they are in the middle of a shift change. Why is check in at 3 if there is a shift change at that exact time? Why make people wait and not even acknowledge them?
I would never recommend this place for an overnight stay.
2.0 / 5.0
Went to check in about an hour before check-in time and was told "No, we don't do that".
When we went to check in at 3, no acknowledgement from staff, after 10 minutes asked if we could get checked in and was told they are in the middle of a shift change. Why is check in at 3 if there is a shift change at that exact time? Why make people wait and not even acknowledge them?
I would never recommend this place for an overnight stay.
5.0 / 5.0
Nice stay and friendly staff and people that stay there
5.0 / 5.0
Nice stay and friendly staff and people that stay there
FAQs
How much does this hotel cost compared to others in Rockwall?
The average price for a rental in Rockwall is $195 per night. This rental is $120 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at WoodSpring Suites Rockwall-East Dallas. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is WoodSpring Suites Rockwall-East Dallas pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at WoodSpring Suites Rockwall-East Dallas?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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