Mont Cervin Palace

Property building, Facade/entrance, Animals, shuttle

9.1

Outstanding(218 Reviews)

Hotel in Zermatt

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

A member of “Leading Hotels of the World”, the 5-star Mont Cervin Palace was opened in 1851. It is situated in the heart of Zermatt, 300 metres from the train station.

Amenities

Pool

Pets allowed

Internet / Wifi

Fireplace

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

32.3 mi

Available Rooms

Alpine Classic Double or Twin Room

2 Single or 1 Queen • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Alpine Junior Suite

2 Single • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Alpine Superior Double/Twin Room

2 Single or 1 Queen • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Petit Cervin Classic Double or Twin Room

2 Single or 1 Queen • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Petit Cervin Suite

2 Single • 645 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Mont Cervin Palace

$$$$

9.1

Outstanding(218 Reviews)

Hotel in Zermatt

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

A member of “Leading Hotels of the World”, the 5-star Mont Cervin Palace was opened in 1851. It is situated in the heart of Zermatt, 300 metres from the train station.

Amenities

Pool

Pets allowed

Internet / Wifi

Fireplace

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

32.3 mi

Available Rooms

Alpine Classic Double or Twin Room

2 Single or 1 Queen • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Alpine Junior Suite

2 Single • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Alpine Superior Double/Twin Room

2 Single or 1 Queen • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Petit Cervin Classic Double or Twin Room

2 Single or 1 Queen • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Petit Cervin Suite

2 Single • 645 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

9.1

Outstanding(218 Reviews)

100% verified reviews

6.0

Jun 2023

No mote like before

The place like always

They change the property and the management and now is really bad. They gave us a bad room the service at the reception was ouful and they don't care about quality anymore

10.0

Jun 2023

Thanks for the kind staff starting from the reception to the guys who responsible about the tourism and activities. They

Literally everything!

Nothing!

6.0

Apr 2023

After 35 years, this was the worst

I have been going to the Mont Cervin for now 35 years. Have seen its ups and downs and this was the lowest point. Despite numerous attempts to engage with the hotel to help them identify the cracks, there was no attempt at solving them. Overall, a beautiful hotel with a new management that is failing at keeping the service quality at the expected level. Despite this, Luca in the restaurant / breakfast is an absolute rising Star - he saved the experience and should be used as a role model

Long list. From arrival where hotel failed to send someone to pick at the station despite us calling 30 mins before arrival. Reception staff overwhelmed. Cleaning team kept leaving dirty cloth in the bath tub (3 times). Wifi was unusable in our room. Staff at the breakfast room dropping cutlery and screaming the F word with kids around. Inability to solve for simple asks such as having breakfast in a partner hotel. Ski Room staff overwhelmed with tasks and unable to actually support clients. List goes on, but the absolute worst is the front desk not being interested in listening to the issues going on and willing to improve. Overall, this might have sadly been the last time I will stay at the Mont Cervin as the price they charge is no longer justified.

10.0

Apr 2023

I has a very great time there. Thank you all staffs.

It was over expectation The staffs were good, smile and kind. The Room and all areas are amazing. Facilities were all the best.

nothing! I like it all. It's amazing place. I would suggest my friends to stay there.

10.0

Feb 2023

Truly a 5 star experience from start to finish.

All the staff from concierge to reception to restaurant to housekeeping are very polite, helpful and positive. Their dedicated attitude is focused on the perfect guest experience. The hotel has a wonderful spa, which is just what you need after a long day of skiing or snowboarding. Furthermore the ski room facilities are second to none with ventilated lockers for each room, and helpfully a ski shop is attached within the same building, so equipment rental can be charged to your room with one click. no need to leave the hotel to rent equipment or buy the latest gear. Located right in the village, so quite far from the ski lifts if walking in ski gear BUT the facilities, service & positive vibes outweigh this, and worth the daily taxi ride at 12 CHF each way to the ski lifts. However, being in the village means that you are right smack in the middle to shop in all the big brand watch & clothing stores, and have all the restaurants right on your door step. The lively part of town therefore is at your fingertips. The restaurants within the hotel are wonderful though, so you don’t necessarily have to venture out to dine. The rooms are perfectly clean, homely, well equipped and the suites are very spacious. Modern touch button showers and baths with rainfall showers, soft fluffy towels and also wonderfully heated when you come back after a day out in the snow. Comfy, homely with a Swiss touch of magic and the view of the Matterhorn or surrounding mountains. I keep returning every year, and truly highly recommend this wonderful hotel with all its fabulously helpful staff, which I cannot praise enough. I have stayed in all of Zermatt 5 star hotels, but the Mont Cervin Palace is the winner for me every time. Thank you to all the staff for making each stay more than memorable for all the right reasons.

8.0

Jan 2023

Comfy and convenient.

Nice room and mostly helpful staff.

A few staff experiences where people clearly didn't listen or understand (tried both English and French).

8.0

Jan 2023

nice stay

perfect location very good restaurant

the room didn t meet the booking requirements

10.0

Oct 2022

great view nice swimming pool delicious dinner and perfect breakfast

great view! you can see Matterhorn mt. from balcony

10.0

Aug 2022

Excellent hotel in Zermatt

The hotel locates near the Zermatt railway station. The staff was friendly and the breakfast very good. In hotels restaurant were served delicious local foods.

10.0

Jul 2022

amazing and beautiful stay

location staff

10.0

May 2022

The Palace- grande dame of Zermatt!

This is a classic, refined, old-school hotel with comfortable facilities and restaurants. The staff were very friendly to me. The breakfast was great! A lot of selection, many servers, options, good coffee.. the bar had a big selection of cocktails. The pool is lovely. I had a room in the attic that had a lot of character. I especially enjoyed the view and the whirlpool bathtub!

10.0

Apr 2022

Exceptional

Excellent choice, service and quality.

Nothing - all was good!

7.0

Apr 2022

can think about coming again

in the centre, nice location and building. good service and breakfast

when we came the shower didn’t work. took them more than 24 hours to fix it. the massage was trrrible

9.6

Mar 2022

Exceptional

The spa is great, the staff is very kind and helpful

I d prefer to have classical music during breakfast rather than the music which was played too loud. We would have liked after ski with some cookies at the bar. Finally, the coffee at breakfast came a bit late. But the rest is perfect.

10.0

Mar 2022

Exceptional

Fantastic

10.0

Feb 2022

The most beautiful hotel with amazing service

Breakfast was great and a variety of items, the views were great (although we were in the Petit Cervin we were upgraded to a room with a view of the Matterhorn) and the location of the hotel was ideal. The facilities were brilliant but I have to say that the reason we enjoyed our stay so much was because of the staff. Bruno and his colleagues (especially in the boot room) were so helpful, so kind and so attentive. We felt truly looked after and they made our stay that bit more special.

My only feedback was that upon booking we weren't aware that the Petit Cervin was different than the main hotel, albeit with joint facilities

5.0

Feb 2022

utterly gutted I didn’t stay somewhere else!

decent location, food and reputation.

unfriendly staff, guests are a cash cow, not a visitor.

6.0

Feb 2022

was not the 5 star experience we were hoping for.

view from room was great and spacious suite. pool facilities were good.

reception and conceirge staff were lacking as they were new to hotel and area. The kids club not great as issues with being open or not and quite stressful experience. we chose the hotel for this reason and were disappointed.

FAQs

How much does this hotel cost compared to others in Zermatt?

The average price for a rental in Zermatt is $252 per night. This rental is $0 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Mont Cervin Palace. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mont Cervin Palace. Enjoy the water!

Is Mont Cervin Palace pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Mont Cervin Palace?

We found 13 amenities for this rental. This includes pool, pets allowed, internet / wifi, fireplace, and smoking allowed.

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$$$$

Mont Cervin Palace

Hotel in Zermatt

Reasons to book

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Available Rooms

Alpine Classic Double or Twin Room

Alpine Junior Suite

Alpine Superior Double/Twin Room

Petit Cervin Classic Double or Twin Room

Petit Cervin Suite

Mont Cervin Palace

Hotel in Zermatt

Reasons to book

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Available Rooms

Alpine Classic Double or Twin Room

Alpine Junior Suite

Alpine Superior Double/Twin Room

Petit Cervin Classic Double or Twin Room

Petit Cervin Suite

Reviews

FAQs

How much does this hotel cost compared to others in Zermatt?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mont Cervin Palace pet friendly?

What amenities are available at Mont Cervin Palace?

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