Quality Inn Hackettstown - Long Valley
3.6
Good(158 Reviews)Inn in Pocono Mountains, PA
1 king bed
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this inn
This Hackettstown hotel is a 20-minute drive from the Land of Make Believe water and amusement park. The hotel offers a daily continental breakfast and free Wi-Fi.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Family friendly
Map of Pocono Mountains, PA
Available Rooms
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.6
Good(158 Reviews)100% verified reviews
3.6
The bed was comfy
The first room had hair in the sheets
The second room had mold all over the bathroom
Carpets smelled bad
No security staff, and drunks were causing a ruckus on the main level.
Door in the second room had trouble locking (door doesn't line up well for the lock)
3.6
Staff was pleasant at front desk.
Price was $179 & not worth it. Sheets & bed coverings were dirty & room had to be recleaned. Bathroom was old, out dated & grimy. I’m sure carpet was dirty too. Curtains were ripped. Breakfast was marginal & coffee weak.
3.6
Absolutely nothing
Management un-cooperative staff was rude
3.6
clean
all good
3.6
the TV in my room didn’t work and the internet was bad I found a bug In my room and to make matter worse there were stains on the bed
3.6
The room needs deep cleaned. We even asked to move to a new room and it was dirty as well. We were utterly disappointed, and could not relax our entire trip.
3.6
That the location was 30 minutes from the people we were visiting, We could travel back and forth from the hotel to our relatives in little time compared to other options,
The total cost did not fit the value of the stay. We have traveled extensively and have had much better value at other hotels, We will not come back to that hotel even if we have to stay in a location farther from our relatives, The desk clerk could have been more courteous because we were very nice and polite to her, She was rude. I realize that the staff need to communicate to do their job effectively but yelling down the hallway was not appropriate at any hour, especially early in the morning when some people are still sleeping.
3.6
Location was close to our desitnation.
door security broken, dirty sheets, staff arguing while we were having breakfast, dimly lit area for having breakfast, vending machine in lobby out of order, lobby bathroom out of order. Toilets spitting water when flushed. some type of blue/pink residue on floors, walls, hair dryer in bathroom. NO bar in closet to hang our clothes/coats
3.6
friendly staff
3.6
we had a family reunion and the location suited well
3.6
the most comfortable bed and pillows
breakfast selection
3.6
it was there.
breakfast was poor poor poor.
3.6
The rooms were nice and were clean.
The price is a little on the higher side and the breakfast provided very limited options.
3.6
I tried to modify my reservation through Booking.com prior to the no cancelation window, and the hotel never got it (I was only going to need it for 1 night vice 3). I was charged the full amount of my stay prior to arriving at the hotel. When I called the hotel, the desk clerk was unable to modify the reservation without a manager, and no manager was there at the time. This clerk suggested that I check in despite not arriving for another few days so I could keep the room from being booked on the one day I needed it. When I arrived at the hotel, the clerk had a check-in form that said I was only going to be charged for one day. When I asked for a receipt so I could get money back from Booking.com, the clerk said he could not give me one because I only get receipts from Booking.com. When I asked how can I prove that I should only be charged for one night, I was told they needed to check with a manager, and that manager could maybe make a copy of the form I signed, but they couldn't give that to me or email me a pdf without the manager's ok. Then when I called about the documentation, the clerk said I checked in for the whole 3 day trip, the document I signed said that, and they can't provide that document to me. I was never able to speak to a manager about my issue because no matter the time of day, there was not a manager available. I feel completely cheated by this hotel and Booking.com.
3.6
Everything was according to my expectations. New bathroom, clean and tidy.
The curtain in the window was ripped and it was hanging, showing an unpleasant view of the room.
3.6
Location was excellent and the check-in process was quick and efficient. Room was spacious and very comfortable and clean. The staff were friendly and accommodating. Hotel was very quiet.
3.6
It was clean,comfortable and there was everything you need in close proximity.
I did not get the confirmed accommodations upon check in,but because it was thru Booking.com and the info was wrong(although I had confirmation of room details on my phone)they charged us additional $50 for the accommodations originally booked.I did not think that was right especially since I had confirmation of the originally booked room detail.Secondly,oldest son said coffee tasted like brown water.Dunkin and SB was close by.
3.6
Beds and pillows were comfortable.
Mattresses had enclosed covers on them.
Towels were bright white.
Coffee maker in room.
Inner curtain on the window curtain was SHREDDED !!! Yes, shredded. Rm 113.
No powder or non dairy creamer for the coffee so although there was a coffee maker we couldn't enjoy coffee.
There was water in the ice bucket and we did NOT use the ice bucket.
The doors for the closet were swinging and not engaged in the track on the floor.
Shower enclosure looked like it needed to be scrubbed along where it meets the tub. Very dirty looking.
Breakfast was included however I went at 9:15a and got the last drop of regular coffee and had to add decaf. There was no fruit or yogurts only carbs to choose from so could not take part in the breakfast.
FAQs
How much does this inn cost compared to others in Pocono Mountains?
The average price for a rental in Pocono Mountains is $295 per night. This rental is $204 less expensive than the average.
Is parking included with this inn?
Yes, parking is listed as an amenity at Quality Inn Hackettstown - Long Valley. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.
Is Quality Inn Hackettstown - Long Valley pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quality Inn Hackettstown - Long Valley?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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