21c Museum Hotel Chicago

4.2

Excellent(1,057 Reviews)

Hotel in River North, IL

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

21c Museum Hotel Chicago is the intersection of comfort, culture and curation. A hotel where inspiration is around every corner - dine, entertain and recharge while surrounded by world-class art.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of River North, IL

Nearby attractions

Museum of Science and Industry, Chicago

7.4 mi

Available Rooms

Deluxe Double Room with Two Double Beds

2 Double • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Corner Suite

1 King • 645 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Luxury Suite

1 King • 548 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Studio Suite

1 King • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

21c Museum Hotel Chicago

$$$$

4.2

Excellent(1,057 Reviews)

Hotel in River North, IL

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

21c Museum Hotel Chicago is the intersection of comfort, culture and curation. A hotel where inspiration is around every corner - dine, entertain and recharge while surrounded by world-class art.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of River North, IL

Nearby attractions

Museum of Science and Industry, Chicago

7.4 mi

Available Rooms

Deluxe Double Room with Two Double Beds

2 Double • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Corner Suite

1 King • 645 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Luxury Suite

1 King • 548 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Studio Suite

1 King • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.2

Excellent(1,057 Reviews)

100% verified reviews

4.5

Mar 2024

Little gem in disguise

We really enjoyed the location and the hotel bar/restaurant. Staff in the bar were absolutely amazing. On 3 of our 4 nights, we went down for happy hour and twice got dinner. Best steaks we had on our whole trip, US or CA. The two lads should come to Ireland on holidays, sure they'd love it.

First night, some people in the room down the hall had a party from 2.30am to 5.30am with sane crappy song on repeat. Couldn't phone lobby as phone wasn't charged ended up using my mobile phone. Room was very dry at night but these complaints wouldn't stop me returning to 21c

5.0

Dec 2023

I had a very comfortable night’s sleep and a wonderful tour of inspiring pieces of art.

I didn’t have much time but checking in was very easy. The front desk was very friendly and communicative. Everything was clean and exciting to view.

Checking out was a hassle. A lot of people crowded toward the front desk and a man with a clipboard just choosing who to ask if they need help. In no particular order. I stood in line for maybe 15 minutes before I finally flagged the man down and said “I just need to check out”. I wish that process was smoother.

2.0

Dec 2023

Multiple charges to my card

The property is in great condition. The rooms are clean.

I was charged almost $500 for a one night reservation that was supposed to be $180. I was told it by Jose it would be taken care of. It was not. I called and spoke to a supervisor who said she would get back to me. She did not. I called the next day and spoke with Jose - he said he would “pass along my message” to the supervisor. I have yet to hear back from anyone.

5.0

Dec 2023

Loved it and recommend it

Perfect for a few days for a couple. Amazing , spacious and modern room, without any noise from the city so we could sleep well. The shower was really good Super comfortable bed

When we arrived the receptionist was very rude and arrogant

1.0

Dec 2023

Don’t be foolish! Forget it. Expensive comparing with real hotels. It is an old residence apartment.

Lobby

Overpriced, overcrowded, bad elevators and overcrowded. They gave me a disability room. Bathroom light flashing. Some guests screaming at aisle. My door was knocked by one of them at 2:30 am.

1.5

Aug 2023

Unfortunate that I have no desire to stay at this chain again.

The staff was somewhat helpful--the engineer was especially friendly.

Prior to my stay, the 21C was one of my favorite hotel chains. After my stay, I have no desire to ever stay at one of their properties again. Here a few of the things that went wrong: - The hotel did not offer room service, nor did it have plates and eating utensils - The hotel did not deliver food from the onsite hotel - The TVs were old and did not offer streaming - Our original hotel room had water damage on the ceiling and coffee table, and the door separating the bedroom and the living room didn't work - The front desk staff was not terribly friendly and tried to cut me off when I told them about my frustrations with the property - The room was very noisy because of the sounds from the street - The linens weren't uniform - The hallways were dark and the walls looked like they had an abandoned paint job

5.0

Jul 2023

We had a great stay and enjoyed the staff and grounds, we felt like the accommodations were very fair for the price and

Perfect location within the city, and a lovely building with nice rooms and beautiful art exhibits and friendly staff.

Not much. The restaurant randomly closed early the one night we chose to come down and get drinks on our first night there before our anniversary, but they were polite and things like this happen from time to time.

2.0

Jul 2023

Not entirely pleased with my stay, would not recommend. Needs work.

The beds were nice and the furniture in the room was nice. The concept of the hotel is cool with the art gallery. Was in a pretty great location.

There were so many things that were red flags when we walked in. To start the staff could not find our reservation and it took about 30 minutes for someone to find our reservation, then for them to hold our luggage it was going to cost extra. They couldn't find us a room because they were going through a shift change, so we decided to leave. When we came back an hour later, they couldn't find our reservation again. When they finally found our reservation, we went up to our room which was quite underwhelming. The outlets were coming out of the walls, the pain was not done well, but for the most part the furniture, bed, and the bathroom looked great. It looked like they did not do much work on the actual structure to the hotel, but they put effort into the decoration. The hallways are really dark, and they covered up the service areas with only a curtain. Some things were definitely off about this hotel.

4.5

Jul 2023

Chris G

Location was great for my meeting at another hotel 1 block away

Safe did not work. Clock kept alarm going off at 5 a.m. and we unable to shut alarm off. Finally had to take clock to front desk

5.0

Jul 2023

Exceptional

Great location, rooms. and service

4.0

Jul 2023

Very good

Very comfortable room, loved the bathroom fixtures, lighting. Excellent location

Hallways dark and windy. Staff did not provide any information about hotel or area.

4.0

Jun 2023

Very good

Loved the art, friendly staff, great location.

The valet is expensive and very slow. Only people present on the weekends. During the eeek we’d have to wait quite awhile to get our vehicle.

3.5

Jun 2023

Good

location bigger room

noisy as hell

4.5

May 2023

very nice, clean and close to everything

Excellent Location, nice staff, very clean

Hotel Hallways to dark

4.5

May 2023

Superb

Unique decor. Interesting room layout, furniture, etc .Very friendly, helpful staff.

In room coffee maker did not work. More electrical outlets would be nice.

5.0

Apr 2023

Amazing!!

The staff was very friendly. The museum was so awesome!!!

5.0

Apr 2023

I have no complaints about 21C! From Jose at the door to the one of the most comfy beds I’ve ever slept in .

Centrally located, very clean! spotless!

The hall on my floor was dark. just a little spooky.

5.0

Apr 2023

Exceptional

no microwave or fridge in room

5.0

Mar 2023

Super cool hotel worth the price

really pretty, clean and unique hotel

5.0

Mar 2023

Exceptional

On a business trip and this location was very practical in my case.

3.5

Mar 2023

perfectly fine stay, but probably wouldn't stay there again

good location. nice staff. the facilities look nice and the bed was reasonably comfortable

but things were just a little off--the heat in the room was not able to be adjusted and was way too warm, our floor (17) seemed to be in the midst of a reno without any warning or explanation, room service stopped taking orders a little after 9pm

5.0

Mar 2023

Exceeded our expectations

We didn’t eat at our hotel

Loved this hotel and staff was wonderful!

5.0

Mar 2023

A fantastic hotel that is meticulously kept with spacious rooms

Incredibly central to everything you'd want to do or see. Interesting and beautiful hotel with a phenomenal restaurant Lure within it.

Elevators during check out times are impossible to get

FAQs

How much does this hotel cost compared to others in River North?

The average price for a rental in River North is $183 per night. This rental is $79 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at 21c Museum Hotel Chicago. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is 21c Museum Hotel Chicago pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at 21c Museum Hotel Chicago?

We found 9 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.

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4.1

Excellent(487 Reviews)

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21c Museum Hotel Chicago

Hotel in River North, IL

Reasons to book

About this hotel

Amenities

Map of River North, IL

Nearby attractions

Available Rooms

Deluxe Double Room with Two Double Beds

Deluxe King Room

Corner Suite

Luxury Suite

Studio Suite

21c Museum Hotel Chicago

Hotel in River North, IL

Reasons to book

About this hotel

Amenities

Map of River North, IL

Nearby attractions

Available Rooms

Deluxe Double Room with Two Double Beds

Deluxe King Room

Corner Suite

Luxury Suite

Studio Suite

Reviews

FAQs

How much does this hotel cost compared to others in River North?

Is parking included with this hotel?

Is there a pool at this hotel?

Is 21c Museum Hotel Chicago pet friendly?

What amenities are available at 21c Museum Hotel Chicago?

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